Everything is pretty good quality. I am disappointed that the strip Lumi LED strips, which are $240 each, are not coloured LEDs. Thats a big missed opportunity and I would probably just buy somethin... Toon meer
Bedrijf heeft geantwoord
Locatie
Wijzig locatieRIVA Offices - Office 71, 2/14 Edgewater Court, 4217 Robina, Queensland, AU
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Lees wat reviewers zeggen
Ordered two panels - for king size bed head- chose oak with beige felt- cut two circular holes for power point and refitted by electrician- great advice from team to avoid chipping. Delivered on ti... Toon meer
Bedrijf heeft geantwoord
I fitted the LED straps into my daughters piano room.....huge mistake as she then wanted them in her bedroom. They look fantastic and the remote control for on/off and dimmer is perfect for a bedro... Toon meer
Bedrijf heeft geantwoord
Customer service could not be faulted. Delivery timely. Easy to use website. Product, overall pleasing. Only ‘criticism’ being unlike the videos, found it difficult to achieve clean cuts without f... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Over WoodUpp - Australia
Geschreven door het bedrijf
At WoodUpp, we design products that make spaces feel extraordinary. From our signature acoustic panels to a growing range of accessories and interior solutions, everything we create is made to bring warmth, character, and calm to your environment.
We’re driven by a belief that great design should be both beautiful and functional—and that it should be built to last. Whether you’re styling a home, office, or commercial project, our products are easy to install, sustainably made, and designed to make a real impact.
We started WoodUpp because we saw a need for something better in the interior industry. Too many solutions are mass-produced, low quality, and forgettable. We're here to raise the bar—with craftsmanship, care, and a genuine commitment to doing things the right way.
We’re driven by a belief that great design should be both beautiful and functional—and that it should be built to last. Whether you’re styling a home, office, or commercial project, our products are easy to install, sustainably made, and designed to make a real impact.
We started WoodUpp because we saw a need for something better in the interior industry. Too many solutions are mass-produced, low quality, and forgettable. We're here to raise the bar—with craftsmanship, care, and a genuine commitment to doing things the right way.
Designed to Make People Feel Good
Geschreven door het bedrijf
- At WoodUpp, we create acoustic panels that combine beautiful Danish design with practical sound absorption—perfect for homes, offices, and commercial spaces. All our products are crafted with care and a strong focus on sustainability, using high-quality materials that are easy to install and made to last. Whether you're after a modern, cozy vibe or need to tame the echo in a room, we’ve got you covered. We're proud to help people create spaces that look and sound great.
Contactgegevens
RIVA Offices - Office 71, 2/14 Edgewater Court, 4217, Robina, Queensland, Australië
- 1300966387
4,5
Uitstekend
98 reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Heeft 92% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 1 week
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Sample never received
Sample never received. Kept receiving EDM about purchasing. Products could potentially be dropshipped. Was going to consider this website but on account the ordered samples never arrived, I am no longer interested. Not impressed.
16 februari 2026
Antwoord van WoodUpp - Australia
Hi Vin, we genuinely cannot work out why your complimentary samples have not arrived. We don't have any previous communication of them going missing, so we are very sorry to receive the feedback. We are more than happy to assist if you are willing to reply to our contact. Apologies for the inconvenience Vin.
Easy and stylish
The panels look great and super easy to install. The customer service, especially Ben, was extremely helpful and communicative every step of the way.
13 maart 2026
Review zonder uitnodiging
Antwoord van WoodUpp - Australia
Hi Phil, thank you so much. We love hearing such positive words about our products and especially our staff. It makes it all the more worth while, and we are so glad we were involved in your project.
Sent out samples that were available…
Sent out samples that were available straightaway
Good quality but not what I was wanting
2 februari 2026
Antwoord van WoodUpp - Australia
Hi Wendy, we are glad that you appreciate our service and quality, and obviously its a shame that we could not assist with your project. If you ever require any assistance in the future, we will be more than happy to assist as best we can.
Too costly
Panels look good but is extremely too expensive not just the panels but the extras that you get for them, makes it unreasonable and panels from elsewhere a far better option
29 januari 2026
Antwoord van WoodUpp - Australia
Hi Jeb, we certainly appreciate the feedback and the appreciation of the quality of our products. Whilst we are a premium brand we do offer an Essentials range of panels starting at $159 that still remain very high quality, and the majority of our panels have a natural timber veneer and are produced in Denmark, hence the amazing quality.
Poor communication & distributor network
18 december 2025
Antwoord van WoodUpp - Australia
Hi Booker, we’re sorry to hear you feel this way about your experience.
As discussed in our email correspondence, the panels sent in the second shipment were unfortunately the incorrect colour due to an error from our 3PL partner. When this was identified, we offered solutions including a discount should the panels still be usable.
At the time, we received confirmation that the order would proceed under the standard terms and invoicing was requested accordingly. We were therefore surprised by the later misunderstanding regarding payment. We always aim to resolve issues in a fair and transparent way and would have been happy to discuss this further to find a solution.
If you would like to revisit the matter, please feel free to contact us directly.
Best regards
Mick Dienhoff
CEO WoodUpp Australia
Antwoord van WoodUpp - Australia
Thank you so much for the 5 star review, much appreciated 🙂
The product thickness didn’t work for me.
The product appears to be well made and finished to a high standard.
Unfortunately, it didn’t work for my intended application. The reason being the overall thickness being 20mm did not blend in with my skirting boards and ceiling cornice.
6 januari 2026
Antwoord van WoodUpp - Australia
Hi John, we greatly appreciate the 4 star review, and appreciation of the product quality. Some customers remove skirting and/or cornice, however it is certainly a personal design preference, so we are sorry to hear that aspect was not to your liking John.
Great product for hiding wardrobe backs…
Great product for hiding wardrobe backs and making them a feature! Easy to install and looks fabulous.
5 januari 2026
Antwoord van WoodUpp - Australia
Hey Rachel, so great to receive your stellar 5 star review. Would love to see photos of your install if you are happy to share them 🙂
This product is quite amazing!
The product is quite amazing and although we had to wait 2 months to install because of other construction it was worth the wait. The quality is second to none and the ease of installation made the experience great. I recommend the lighting which was both easy to install and operates well with the remote control. I highly recommend WoodUpp to anyone who needs to lift their space.
25 november 2025
Antwoord van WoodUpp - Australia
Helen, thank you so much for your patience, and genuine appreciation of the quality of our products. We will share this with the team as they will be excited to hear such positivity.
Antwoord van WoodUpp - Australia
Thanks so much Joan. Here to help if you need any advice 🙂
I was impressed with the ease and speed…
I was impressed with the ease and speed of obtaining my samples. I was also very happy that the sample was actually a useful size.
6 januari 2026
Antwoord van WoodUpp - Australia
Thank you so much for the positive review. Please don't hesitate to contact our team if we can be of any further assistance 🙂
The samples showed up quicker than…
The samples showed up quicker than expected.
They look great and we are in the process of deciding the colour and how much of it.
2 januari 2026
Antwoord van WoodUpp - Australia
Hi Michael, thank you so much. We are more than happy to assist with deciding on colour if you need, so please don't hesitate to contact us 🙂
Fast service
I requested samples which were dispatched very quickly and are of a useful size
29 december 2025
Antwoord van WoodUpp - Australia
Thanks so much Sandra. Please let us know if you need any help with decisions or installation advice as we will be more than happy to help 🙂
Excellent product
Excellent product - met our expectations and the company was incredibly helpful to us in a number of ways. Would highly recommend.
30 december 2025
Antwoord van WoodUpp - Australia
Hey Vanessa, so great to her that you love our products and had a very positive experience with our company. The staff always genuinely appreciate hearing these kind words from our customers.
Exceptional! Above & Beyond..
We went with WoodUpp late last year for 5 projects throughout our home!! Delivery from East coast we’re in Perth.
Absolutely beautiful product and customer service is way above and beyond!! Even hearing from the owner and delivery logistics to make sure we were happy! We would highly recommend them and their products. 5Star!!! ⭐️⭐️⭐️⭐️⭐️
23 december 2025
Antwoord van WoodUpp - Australia
Hey Lucie, thank you so much for such a great, positive review. We certainly do our best to provide our customers with a great experience, and you and Wayne were also fantastic to deal with 🙂
Antwoord van WoodUpp - Australia
Hi Athol, thank you very much for the 5 star review. The team will be extremely grateful.
Good service
I’ve only ordered a few samples so far but the service and communication about my selections has been professional, friendly and helpful. Hoping to make a purchase soonz
22 december 2025
Antwoord van WoodUpp - Australia
Hi Lynn, thank you for for such a positive review. It's always nice to hear that customers appreciate the efforts of our staff. We are here for any further advice or assistance that you may need.
Sample of Product
Able to see sample of product with receiving two samples of my choice & offer of free postage. Thank You.
24 december 2025
Antwoord van WoodUpp - Australia
Hi Karin, our pleasure and thank you so much for the kind review. If you have any questions regarding installation or any other advice we can assist with, please let us know
I took a lot of time choosing the…
I took a lot of time choosing the products, and the team assisted me. The delivery caused damage to two panels, and the support team could not have been more helpful in replacing those panels. I will have the system installed shortly and am excited about the project because the materials are outstanding. What an awesome support team. Thank you, Ben
16 januari 2026
Review zonder uitnodiging
Antwoord van WoodUpp - Australia
Hi Todd, we genuinely appreciate your patience and understanding of the damaged caused during shipping. Thank you so much for being so positive overall, even though there were some issues, and recognising Ben and his help.
Very helpful when I had questions
Very helpful when I had questions. They also got back to me quickly when I emailed or rang. They explained everything so I didn't have a problem putting these up. They really made my place look up to date and "huegge"- cosy in Danish, I also love the cookies I got. Thank you
8 december 2025
Antwoord van WoodUpp - Australia
Hi Frauke, thank you much for such a nice review. It's hard to beat our beautiful Danish quality products, so it's always great to hear customer appreciation of this. Thank you once again, our team genuinely appreciates it.
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