Everything is pretty good quality. I am disappointed that the strip Lumi LED strips, which are $240 each, are not coloured LEDs. Thats a big missed opportunity and I would probably just buy somethin... Toon meer
Bedrijf heeft geantwoord
Locatie
Wijzig locatieRIVA Offices - Office 71, 2/14 Edgewater Court, 4217 Robina, Queensland, AU
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Lees wat reviewers zeggen
Ordered two panels - for king size bed head- chose oak with beige felt- cut two circular holes for power point and refitted by electrician- great advice from team to avoid chipping. Delivered on ti... Toon meer
Bedrijf heeft geantwoord
I fitted the LED straps into my daughters piano room.....huge mistake as she then wanted them in her bedroom. They look fantastic and the remote control for on/off and dimmer is perfect for a bedro... Toon meer
Bedrijf heeft geantwoord
Customer service could not be faulted. Delivery timely. Easy to use website. Product, overall pleasing. Only ‘criticism’ being unlike the videos, found it difficult to achieve clean cuts without f... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Over WoodUpp - Australia
Geschreven door het bedrijf
At WoodUpp, we design products that make spaces feel extraordinary. From our signature acoustic panels to a growing range of accessories and interior solutions, everything we create is made to bring warmth, character, and calm to your environment.
We’re driven by a belief that great design should be both beautiful and functional—and that it should be built to last. Whether you’re styling a home, office, or commercial project, our products are easy to install, sustainably made, and designed to make a real impact.
We started WoodUpp because we saw a need for something better in the interior industry. Too many solutions are mass-produced, low quality, and forgettable. We're here to raise the bar—with craftsmanship, care, and a genuine commitment to doing things the right way.
We’re driven by a belief that great design should be both beautiful and functional—and that it should be built to last. Whether you’re styling a home, office, or commercial project, our products are easy to install, sustainably made, and designed to make a real impact.
We started WoodUpp because we saw a need for something better in the interior industry. Too many solutions are mass-produced, low quality, and forgettable. We're here to raise the bar—with craftsmanship, care, and a genuine commitment to doing things the right way.
Designed to Make People Feel Good
Geschreven door het bedrijf
- At WoodUpp, we create acoustic panels that combine beautiful Danish design with practical sound absorption—perfect for homes, offices, and commercial spaces. All our products are crafted with care and a strong focus on sustainability, using high-quality materials that are easy to install and made to last. Whether you're after a modern, cozy vibe or need to tame the echo in a room, we’ve got you covered. We're proud to help people create spaces that look and sound great.
Contactgegevens
RIVA Offices - Office 71, 2/14 Edgewater Court, 4217, Robina, Queensland, Australië
- 1300966387
4,5
Uitstekend
98 reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Heeft 92% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 1 week
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Constant follow up email barrage even…
Constant follow up email barrage even before i received the samples, including this ask to review after I unsubscribed.
17 september 2025
Antwoord van WoodUpp - Australia
Hi Graham, we are sorry to hear that you have had a negative experience with us. We are still in the early stages of the Australian launch and are amending any and all teething issues we have with regard to logistics and our email flow to customers. The emails have been going out a little too early unfortunately, however we are working on this to improve our service and our customer experience.
Antwoord van WoodUpp - Australia
Thank you so much Scott, we really appreciate your positive review and great to hear that you love our product!
Very Disappointing Experience from Start to Finish
Nothing went right with my order. I placed it on 12/09 and didn’t receive it until 02/10.
I was told by email three different times that the order was in transit, only to later discover it hadn’t even been shipped — they were still waiting on the complimentary Dupps from overseas. Those items should not have delayed my order in the first place.
When the order finally arrived, the driver adaptor included was for a European plug. Because of the repeated delays and misinformation, I had to reschedule the plasterer, which in turn delayed the electrician and cabinet maker — costing me both time and money.
The only compensation offered was a refund of the shipping cost. Overall, the experience was frustrating, poorly handled, and unprofessional.
I honestly wish I’d ordered from Delaco Panels instead.
9 september 2025
Antwoord van WoodUpp - Australia
Hi Tammy, we are very sorry to hear that you have had such a poor experience at this early stage of our Australian journey, and completely understand your frustrations. Whilst some of this was beyond our control, what we could control should have been handled better.
Antwoord van WoodUpp - Australia
Hi Stephen, thank you so much, we are very grateful for your review, and great to hear that you have had such a great experience with us.
Great product
Great communication, fast delivery and really good quality wood, had some fun measuring and putting up but process was actually easier than I thought. We love the look of it! Considering where else we can put some now!
27 augustus 2025
Antwoord van WoodUpp - Australia
Thank you so much Louise, we really appreciate your positive feedback and glad you love our panels. We will be more than happy to help if you decide on another project 🙂
Really good service from Mick
Really good service from Mick, sent samples and was always available for phone support. Goods arrived within a week so looking forward to getting the panels up on our wall!
26 augustus 2025
Antwoord van WoodUpp - Australia
Thank you so much for the positive feedback Evan, we really appreciate it. We would love to see the finished project 😊
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