Danielle was just great today She not only kept her promise over the phone (which I must say is very rare nowadays) She showed me she understood my whole issue and problems and made an extra effort,... Toon meer
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I spoke to one of your agent today Miss Joan Thompson explaining every details with regards to my boiler upgrades. It was an excellent conversation thats makes me fully understand. Without my expectat... Toon meer
Bedrijf heeft geantwoord
I called 0800 repair to make a surveyor appointment.i didnt realise there would be a few questions to answer but Danielle Ward was able to put me at ease and explain everything clearly.Obviously knew... Toon meer
Bedrijf heeft geantwoord
Due my annual boiler service and Laura Anscombe rang to arrange the appointment. She booked my Dads service in at a different address at the same time which was super helpful. Laura was friendly, effi... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
We support energy providers, insurance companies, social housing providers and housebuilders to deliver UK-wide services for heating, plumbing, renewables and insulation. Based in the North East of England and enjoying national coverage. We have years of experience in providing a fast and professional service to customers requiring heating, insulation or renewables, be it an installation of a new system or the repair of an existing one.
0800 Repair
Geschreven door het bedrijf
- What we do!
- We support energy providers, insurance companies, social housing providers and housebuilders to deliver UK-wide services for heating, plumbing, renewables and insulation.
- Home Service
- Based in the North East of England and enjoying national coverage. PHS has years of experience in providing a fast and professional service to customers requiring heating, insulation or renewables, be it an installation of a new system or the repair of an existing one.
- Insulation Services
- We offer a range of insulation services, including cavity wall, loft, underfloor and Room in Roof insulation. All our installers are ACOPs approved and are approved installers for the insulation systems we provide.
- New Build Developments
- We have an experienced, highly skilled team that ensures new build projects run smoothly, from start to completion. Services offered include plumbing, heating and electrics. We offer our services across a range of different projects and building types including residential, social housing and regeneration schemes.
- Service and Repair
- We offer trusted servicing and repairs for heating and renewable systems nationwide. Our qualified and friendly engineers carry out all maintenance and repairs, including gas heating repairs and replacements, renewable installations and repairs and all aspects of plumbing.
- Social Housing
- A trusted partner to many social landlords and local authorities, providing a cost-effective, quality service. We want to make life as easy as possible for social housing providers. We offer a whole range of services so that our clients can get everything they need from a single source.
- Renewable
- Renewable energy systems reduce consumption costs and the environmental impact energy has on the planet. We are approved and accredited to install and design all types of renewable technology and pride ourselves on excellent levels of quality and service.
- Part of a Global Family
- We are part of a 12K+ strong global family of companies, providing climate solutions across the globe.
- Key Stats
- • 100K+ Heating & Renewables Service & Repairs per Annum • 150K+ Customer Calls Handled per Annum • 15K+ Heating & Insulation Installations per Annum • 2000+ ASHP & GSHP Installations per Annum • 250+ Direct Employees
Contactgegevens
0800 Repair, Pacifica House, Rainton Business Park, DH4 5RA, Houghton Le Spring, Verenigd Koninkrijk
- 0800 030 6040
- www.0800repair.com
4,8
Uitstekend
34K reviews
Geen recente geschiedenis van het vragen naar reviews
Dit bedrijf heeft hun klanten niet recentelijk uitgenodigd, dus reviews zijn mogelijk niet representatief
Heeft 61% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 2 weken
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I was called today by 0800 repairs…
I was called today by 0800 repairs regarding the servicing of my boiler. The person I spoke to Jessica ROBERTS was very polite and quickly arranged a date and time for the service. It’s nice to talk to someone who really knows their job.
3 augustus 2026
Review zonder uitnodiging
Antwoord van 0800 Repair
Thank you for your 5-star review! We’re delighted to hear that you had a great experience with 0800 Repair. Our team takes pride in delivering top-quality service, so it’s wonderful to know we met your expectations.
We truly appreciate your support!
Best regards,
The 0800 Repair Team
It was a pleasant experience talking…
It was a pleasant experience talking with Joanne Thompson at 0800 REPAIR. She was friendly, patient, very knowledgeable and made me feel at ease.
3 augustus 2026
Review zonder uitnodiging
Antwoord van 0800 Repair
Thank you for your 5-star review! We’re delighted to hear that you had a great experience with 0800 Repair. Our team takes pride in delivering top-quality service, so it’s wonderful to know we met your expectations.
We truly appreciate your support!
Best regards,
The 0800 Repair Team
Customer Service Jade
Customer Service Jade excellent to deal with she is very efficient and knowledgeable can always rely on her to do what is asked of her.
3 augustus 2026
Review zonder uitnodiging
Antwoord van 0800 Repair
Thank you for your 5-star review! We’re delighted to hear that you had a great experience with 0800 Repair. Our team takes pride in delivering top-quality service, so it’s wonderful to know we met your expectations.
We truly appreciate your support!
Best regards,
The 0800 Repair Team
The booking agent Chloe Coning was…
The booking agent Chloe Coning was excellent on my call.
3 augustus 2026
Review zonder uitnodiging
Antwoord van 0800 Repair
Thank you for your 5-star review! We’re delighted to hear that you had a great experience with 0800 Repair. Our team takes pride in delivering top-quality service, so it’s wonderful to know we met your expectations.
We truly appreciate your support!
Best regards,
The 0800 Repair Team
Danny was a great help on behalf of 0800
Danny was very helpful and friendly and not only fully answered my queries but also text messaged all relevant information to me immediately.
Danny was very professional and I greatly appreciated his assistance.
Many thanks
31 juli 2026
Review zonder uitnodiging
Antwoord van 0800 Repair
Thank you for your 5-star review! We’re delighted to hear that you had a great experience with 0800 Repair. Our team takes pride in delivering top-quality service, so it’s wonderful to know we met your expectations.
We truly appreciate your support!
Best regards,
The 0800 Repair Team
Laura was very polite explained…
Laura was very polite explained everything that he going to happen on there visit to our home I would be very comfortable speaking to her again x
31 juli 2026
Review zonder uitnodiging
Antwoord van 0800 Repair
Thank you for your 5-star review! We’re delighted to hear that you had a great experience with 0800 Repair. Our team takes pride in delivering top-quality service, so it’s wonderful to know we met your expectations.
We truly appreciate your support!
Best regards,
The 0800 Repair Team
Phone answered in no time
Phone answered in no time. Chloe was really pleasant and attentive. My service was booked in no time. Than you
31 juli 2026
Review zonder uitnodiging
Antwoord van 0800 Repair
Thank you for your 5-star review! We’re delighted to hear that you had a great experience with 0800 Repair. Our team takes pride in delivering top-quality service, so it’s wonderful to know we met your expectations.
We truly appreciate your support!
Best regards,
The 0800 Repair Team
Spoke today with a Laura Anscombe
Spoke today with a Laura Anscombe, she was a amazing, so polite and understanding with booking in the repair/service understanding family life and being so considerate. Honestly appreciated her manner, she was lovely
30 juli 2026
Review zonder uitnodiging
Antwoord van 0800 Repair
Thank you for your 5-star review! We’re delighted to hear that you had a great experience with 0800 Repair. Our team takes pride in delivering top-quality service, so it’s wonderful to know we met your expectations.
We truly appreciate your support!
Best regards,
The 0800 Repair Team
Spoke to Lovely Laura from 0800 for a…
Spoke to Lovely Laura from 0800 for a breakdown boiler . As there was a baby in the house Laura made a priority and had the engineer straight out. Great unferstanding from Laura and service from the engineer. Thank you Laura and 0800.
29 juli 2026
Review zonder uitnodiging
Antwoord van 0800 Repair
Thank you for your 5-star review! We’re delighted to hear that you had a great experience with 0800 Repair. Our team takes pride in delivering top-quality service, so it’s wonderful to know we met your expectations.
We truly appreciate your support!
Best regards,
The 0800 Repair Team
Danielle was helpful perlite and…
Danielle was helpful perlite and patient as I am not good with technology
29 juli 2026
Review zonder uitnodiging
Antwoord van 0800 Repair
Thank you for your 5-star review! We’re delighted to hear that you had a great experience with 0800 Repair. Our team takes pride in delivering top-quality service, so it’s wonderful to know we met your expectations.
We truly appreciate your support!
Best regards,
The 0800 Repair Team
Received a reminder call from 0800…
Received a reminder call from 0800 Repairs Geraldine Combe giving us a date for the boiler service excellent service
27 juli 2026
Review zonder uitnodiging
Antwoord van 0800 Repair
Thank you for your 5-star review! We’re delighted to hear that you had a great experience with 0800 Repair. Our team takes pride in delivering top-quality service, so it’s wonderful to know we met your expectations.
We truly appreciate your support!
Best regards,
The 0800 Repair Team
I spoke to Laura Anscombe and she was…
I spoke to Laura Anscombe and she was very understanding and very helpful. Thank you.
28 juli 2026
Review zonder uitnodiging
Antwoord van 0800 Repair
Thank you for your 5-star review! We’re delighted to hear that you had a great experience with 0800 Repair. Our team takes pride in delivering top-quality service, so it’s wonderful to know we met your expectations.
We truly appreciate your support!
Best regards,
The 0800 Repair Team
Excellent customer service from Laura Anscome
Excellent attention and help from Laura Anscombe. A pleasure to speak with, helpful, efficient and friendly. Thank you.
28 juli 2026
Review zonder uitnodiging
Antwoord van 0800 Repair
Thank you for your 5-star review! We’re delighted to hear that you had a great experience with 0800 Repair. Our team takes pride in delivering top-quality service, so it’s wonderful to know we met your expectations.
We truly appreciate your support!
Best regards,
The 0800 Repair Team
Booking appointment. Laura Anscombe was the lady I spoke to
Laura Anscombe was the lady I spoke to. Laura was very pleasant and polite on the phone. Explained things with accuracy giving time to listen also. Excellent communication.
28 juli 2026
Review zonder uitnodiging
Antwoord van 0800 Repair
Thank you for your 5-star review! We’re delighted to hear that you had a great experience with 0800 Repair. Our team takes pride in delivering top-quality service, so it’s wonderful to know we met your expectations.
We truly appreciate your support!
Best regards,
The 0800 Repair Team
Excelent 👍👍
27 juli 2026
Review zonder uitnodiging
Antwoord van 0800 Repair
Thank you for your 5-star review! We’re delighted to hear that you had a great experience with 0800 Repair. Our team takes pride in delivering top-quality service, so it’s wonderful to know we met your expectations.
We truly appreciate your support!
Best regards,
The 0800 Repair Team
Your agent Laura Anscombe was polite…
Your agent Laura Anscombe was polite helpful and managed to arrange a boiler service at short notice
Great service
If one was to be picky the time to answer the telephone call was over 10 minutes and option to leave a message and book a return call could be useful, I did check the web site but could not find where I could book a service but I am a tech for you maybe looking in the wrong place
24 juli 2026
Review zonder uitnodiging
Antwoord van 0800 Repair
Thank you for your 5-star review! We're delighted to hear that you had a great experience with 0800 Repair and that Laura was polite, helpful and able to arrange your boiler service at short notice. We'll be sure to pass your kind comments on to her.
We also appreciate your feedback about the telephone waiting time and the suggestion of a callback option. While this isn't a service we currently offer, we're always grateful for ideas that could help improve our customers' experience. Thank you for taking the time to share your thoughts.
We truly appreciate your support!
Best regards,
The 0800 Repair Team
Laura Anscombe
Laura Anscombe! Easy going and made my appointment within minutes!
Love a nice easy phone call (:
24 juli 2026
Review zonder uitnodiging
Antwoord van 0800 Repair
Thank you for your 5-star review! We’re delighted to hear that you had a great experience with 0800 Repair. Our team takes pride in delivering top-quality service, so it’s wonderful to know we met your expectations.
We truly appreciate your support!
Best regards,
The 0800 Repair Team
I had a boiler upgrade survey booked…
I had a boiler upgrade survey booked but my appointment was changed to a day I was not home. I called to rebook and waited 8 minutes for the call to be answered. When I got through, Joanne Thompson answered and was friendly and professional. She changed my survey day with no problem to a date I could manage. Considering how busy they must be she was not rushing me to settle on a date and I felt looked after. Great service.
24 juli 2026
Review zonder uitnodiging
Antwoord van 0800 Repair
Thank you for your 5-star review! We’re delighted to hear that you had a great experience with 0800 Repair. Our team takes pride in delivering top-quality service, so it’s wonderful to know we met your expectations.
We truly appreciate your support!
Best regards,
The 0800 Repair Team
Danielle Ward was very helpful and…
Danielle Ward was very helpful and pleasant . Marvelous!
23 juli 2026
Review zonder uitnodiging
Antwoord van 0800 Repair
Thank you for your 5-star review! We’re delighted to hear that you had a great experience with 0800 Repair. Our team takes pride in delivering top-quality service, so it’s wonderful to know we met your expectations.
We truly appreciate your support!
Best regards,
The 0800 Repair Team
Spoke with Geraldine Combe who was very…
Spoke with Geraldine Combe who was very friendly and helpful in sorting a date for an upcoming installation.
23 juli 2026
Review zonder uitnodiging
Antwoord van 0800 Repair
Thank you for your 5-star review! We’re delighted to hear that you had a great experience with 0800 Repair. Our team takes pride in delivering top-quality service, so it’s wonderful to know we met your expectations.
We truly appreciate your support!
Best regards,
The 0800 Repair Team
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