Danielle was just great today She not only kept her promise over the phone (which I must say is very rare nowadays) She showed me she understood my whole issue and problems and made an extra effort,... Toon meer
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I spoke to one of your agent today Miss Joan Thompson explaining every details with regards to my boiler upgrades. It was an excellent conversation thats makes me fully understand. Without my expectat... Toon meer
Bedrijf heeft geantwoord
I called 0800 repair to make a surveyor appointment.i didnt realise there would be a few questions to answer but Danielle Ward was able to put me at ease and explain everything clearly.Obviously knew... Toon meer
Bedrijf heeft geantwoord
Due my annual boiler service and Laura Anscombe rang to arrange the appointment. She booked my Dads service in at a different address at the same time which was super helpful. Laura was friendly, effi... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
We support energy providers, insurance companies, social housing providers and housebuilders to deliver UK-wide services for heating, plumbing, renewables and insulation. Based in the North East of England and enjoying national coverage. We have years of experience in providing a fast and professional service to customers requiring heating, insulation or renewables, be it an installation of a new system or the repair of an existing one.
0800 Repair
Geschreven door het bedrijf
- What we do!
- We support energy providers, insurance companies, social housing providers and housebuilders to deliver UK-wide services for heating, plumbing, renewables and insulation.
- Home Service
- Based in the North East of England and enjoying national coverage. PHS has years of experience in providing a fast and professional service to customers requiring heating, insulation or renewables, be it an installation of a new system or the repair of an existing one.
- Insulation Services
- We offer a range of insulation services, including cavity wall, loft, underfloor and Room in Roof insulation. All our installers are ACOPs approved and are approved installers for the insulation systems we provide.
- New Build Developments
- We have an experienced, highly skilled team that ensures new build projects run smoothly, from start to completion. Services offered include plumbing, heating and electrics. We offer our services across a range of different projects and building types including residential, social housing and regeneration schemes.
- Service and Repair
- We offer trusted servicing and repairs for heating and renewable systems nationwide. Our qualified and friendly engineers carry out all maintenance and repairs, including gas heating repairs and replacements, renewable installations and repairs and all aspects of plumbing.
- Social Housing
- A trusted partner to many social landlords and local authorities, providing a cost-effective, quality service. We want to make life as easy as possible for social housing providers. We offer a whole range of services so that our clients can get everything they need from a single source.
- Renewable
- Renewable energy systems reduce consumption costs and the environmental impact energy has on the planet. We are approved and accredited to install and design all types of renewable technology and pride ourselves on excellent levels of quality and service.
- Part of a Global Family
- We are part of a 12K+ strong global family of companies, providing climate solutions across the globe.
- Key Stats
- • 100K+ Heating & Renewables Service & Repairs per Annum • 150K+ Customer Calls Handled per Annum • 15K+ Heating & Insulation Installations per Annum • 2000+ ASHP & GSHP Installations per Annum • 250+ Direct Employees
Contactgegevens
0800 Repair, Pacifica House, Rainton Business Park, DH4 5RA, Houghton Le Spring, Verenigd Koninkrijk
- 0800 030 6040
- www.0800repair.com
4,8
Uitstekend
34K reviews
Geen recente geschiedenis van het vragen naar reviews
Dit bedrijf heeft hun klanten niet recentelijk uitgenodigd, dus reviews zijn mogelijk niet representatief
Heeft 61% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 2 weken
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Joanne Thompson replied as soon as I…
Joanne Thompson replied as soon as I sent her a email this morning
23 juli 2026
Review zonder uitnodiging
Antwoord van 0800 Repair
Thank you for your 5-star review! We’re delighted to hear that you had a great experience with 0800 Repair. Our team takes pride in delivering top-quality service, so it’s wonderful to know we met your expectations.
We truly appreciate your support!
Best regards,
The 0800 Repair Team
So far so good!
Only had my initial contact and booking appointment so far but Danielle Ward was a lovely girl, really informative, responded quickly, and sent all of the details to me via email and text.
I look forward to the next stage of the process 😃
23 juli 2026
Review zonder uitnodiging
Antwoord van 0800 Repair
Thank you for your 5-star review! We’re delighted to hear that you had a great experience so far with 0800 Repair. Our team takes pride in delivering top-quality service, so it’s wonderful to know we met your expectations.
We truly appreciate your support!
Best regards,
The 0800 Repair Team
Martin Bell
Martin Bell - fitter attended today -professional, friendly and efficient
Fabulous service
Thank you
22 juli 2026
Review zonder uitnodiging
Antwoord van 0800 Repair
Thank you for your 5-star review! We’re delighted to hear that you had a great experience with 0800 Repair. Our team takes pride in delivering top-quality service, so it’s wonderful to know we met your expectations.
We truly appreciate your support!
Best regards,
The 0800 Repair Team
Heat pump
had a very informed conversation today with a lovely lady Joanne Thompson . This was to book an appointment for a survey on installing a heat pump. Joanne explained in detail the ins and outs of the pump installation
21 juli 2026
Review zonder uitnodiging
Antwoord van 0800 Repair
Thank you for your 5-star review! We’re delighted to hear that you had a great experience with 0800 Repair. Our team takes pride in delivering top-quality service, so it’s wonderful to know we met your expectations.
We truly appreciate your support!
Best regards,
The 0800 Repair Team
0800 repair .....
We received a leaflet through the post from 0800 repair, we were interested, and telephoned to find out more. Spoke to a young lady called Joanne Thompson, who was very helpful and certainly knew what she was talking about. everything we needed to know she was able to answer. her manner was very friendly with some humour thrown in. thank you
20 juli 2026
Review zonder uitnodiging
Antwoord van 0800 Repair
Thank you for your 5-star review! We’re delighted to hear that you had a great experience with 0800 Repair. Our team takes pride in delivering top-quality service, so it’s wonderful to know we met your expectations.
We truly appreciate your support!
Best regards,
The 0800 Repair Team
Excellent service
Excellent service received from LAURA ANSCOMBE in arranging my boiler service appointment.
21 juli 2026
Review zonder uitnodiging
Antwoord van 0800 Repair
Thank you for your 5-star review! We’re delighted to hear that you had a great experience with 0800 Repair. Our team takes pride in delivering top-quality service, so it’s wonderful to know we met your expectations.
We truly appreciate your support!
Best regards,
The 0800 Repair Team
Antwoord van 0800 Repair
Thank you for your 5-star review! We’re delighted to hear that you had a great experience with 0800 Repair. Our team takes pride in delivering top-quality service, so it’s wonderful to know we met your expectations.
We truly appreciate your support!
Best regards,
The 0800 Repair Team
Great service
Joanne T gave a very professional courtesy service explaining ASHP and booking in my survey.
20 juli 2026
Review zonder uitnodiging
Antwoord van 0800 Repair
Thank you for your 5-star review! We’re delighted to hear that you had a great experience with 0800 Repair. Our team takes pride in delivering top-quality service, so it’s wonderful to know we met your expectations.
We truly appreciate your support!
Best regards,
The 0800 Repair Team
Laura Anscombe was lovely and helpful
Laura Anscombe was lovely and helpful
20 juli 2026
Review zonder uitnodiging
Antwoord van 0800 Repair
Thank you for your 5-star review! We’re delighted to hear that you had a great experience with 0800 Repair. Our team takes pride in delivering top-quality service, so it’s wonderful to know we met your expectations.
We truly appreciate your support!
Best regards,
The 0800 Repair Team
Pleasant phone call from Laura…
Pleasant phone call from Laura explaining that 0800 would be carrying out a survey on behalf of my landlord Bernicia. Asked me a few questions and explainex what would happen during the appointment. All was booked and text messages sent confirming my appointment. Thid was purely for the appointment booking and not the actual survey
20 juli 2026
Review zonder uitnodiging
Antwoord van 0800 Repair
Thank you for your 5-star review! We’re delighted to hear that you had a great experience with 0800 Repair. Our team takes pride in delivering top-quality service, so it’s wonderful to know we met your expectations.
We truly appreciate your support!
Best regards,
The 0800 Repair Team
0800 repair customer
In the process of arranging installation of air source heat pump by 0800 repair.Geraldine Combe is the lady who is handling the process on their behalf gives me confidence that they will give us good work.Geraldine is very patient,professional and courteous and is a credit to 0800 repair.
17 juli 2026
Review zonder uitnodiging
Antwoord van 0800 Repair
Thank you for your 5-star review! We’re delighted to hear that you had a great experience with 0800 Repair. Our team takes pride in delivering top-quality service, so it’s wonderful to know we met your expectations.
We truly appreciate your support!
Best regards,
The 0800 Repair Team
This company is absolutely pathetic!!!
This company is absolutely pathetic!!!
MY COMPLAINTS HAVE BEEN ONGOING FOR OVER 8 MONTHS NOW! AVOID THIS USELESS AND INCOMPETENT COMPANY, WHERE MANAGERS HIDE BEHIND THEIR CUSTOMER ADVISORS!!!
Reference: 346265673
17 juli 2026
Review zonder uitnodiging
Antwoord van 0800 Repair
We're sorry to hear that you're unhappy with your experience and appreciate how frustrating it must be to have had an ongoing issue.
We take all complaints seriously and are committed to resolving them fairly. Your concerns are currently being reviewed by the relevant manager, who will be in touch with you directly regarding your complaint and reference number 346265673.
Thank you for taking the time to share your feedback.
Martin bell has been to my property…
Martin bell has been to my property today hes very friendly and has eventually fixed the problem i had that no one else previously could i am very grateful for this as he has saved me a lot of money he delivered exellent service and was very polite through out thank you .
17 juli 2026
Review zonder uitnodiging
Antwoord van 0800 Repair
Thank you for your 5-star review! We’re delighted to hear that you had a great experience with 0800 Repair. Our team takes pride in delivering top-quality service, so it’s wonderful to know we met your expectations.
We truly appreciate your support!
Best regards,
The 0800 Repair Team
Joanne Thompson great person to speak…
Joanne Thompson great person to speak to, helpful and to the point.
Got everything done in our correspondence and appointment booked, big thanks.
17 juli 2026
Review zonder uitnodiging
Antwoord van 0800 Repair
Thank you for your 5-star review! We’re delighted to hear that you had a great experience with 0800 Repair. Our team takes pride in delivering top-quality service, so it’s wonderful to know we met your expectations.
We truly appreciate your support!
Best regards,
The 0800 Repair Team
Spoke to Chloe today who booked my…
Spoke to Chloe today who booked my boiler service for the next day she was lovely.
16 juli 2026
Review zonder uitnodiging
Antwoord van 0800 Repair
Thank you for your 5-star review! We’re delighted to hear that you had a great experience with 0800 Repair. Our team takes pride in delivering top-quality service, so it’s wonderful to know we met your expectations.
We truly appreciate your support!
Best regards,
The 0800 Repair Team
Leah Paxton was first class in dealing…
Leah Paxton was first class in dealing with my new heating system.
14 juli 2026
Review zonder uitnodiging
Antwoord van 0800 Repair
Thank you for your 5-star review! We’re delighted to hear that you had a great experience with 0800 Repair. Our team takes pride in delivering top-quality service, so it’s wonderful to know we met your expectations.
We truly appreciate your support!
Best regards,
The 0800 Repair Team
Phoned up and spoke to a real person
Phoned up and spoke to a real person, no waiting about, quick and efficient Joanne Thompson was brilliant
14 juli 2026
Review zonder uitnodiging
Antwoord van 0800 Repair
Thank you for your 5-star review! We’re delighted to hear that you had a great experience with 0800 Repair. Our team takes pride in delivering top-quality service, so it’s wonderful to know we met your expectations.
We truly appreciate your support!
Best regards,
The 0800 Repair Team
Laura anscombe was professional and…
Laura anscombe was professional and amazing handling everything would recommend getting your boiler insurance through her again and sorting out all my question and needs thanks
14 juli 2026
Review zonder uitnodiging
Antwoord van 0800 Repair
Thank you for your 5-star review! We’re delighted to hear that you had a great experience with 0800 Repair. Our team takes pride in delivering top-quality service, so it’s wonderful to know we met your expectations.
We truly appreciate your support!
Best regards,
The 0800 Repair Team
Laura
Laura, a lovely young lady booked appointment for our next service. She was very pleasant as well as professional.
14 juli 2026
Review zonder uitnodiging
Antwoord van 0800 Repair
Thank you for your 5-star review! We’re delighted to hear that you had a great experience with 0800 Repair. Our team takes pride in delivering top-quality service, so it’s wonderful to know we met your expectations.
We truly appreciate your support!
Best regards,
The 0800 Repair Team
Government Boiler Upgrade Scheme
Following receipt of a letter advising me that my property qualified for the Government Boiler Upgrade Scheme I made contact with 0800 REPAIR. My call was taken by Joanne Thompson and her manner was warm and friendly while being professional and competent. All my questions were answered fully and with patience (I would admit some were, on reflection,stupid) and I was left feeling confident and reassured with the scheme and the installation process. I would like to thank Joanne for her expertise and look forward to the 'heat pump' journey with 0800 Repair.
14 juli 2026
Review zonder uitnodiging
Antwoord van 0800 Repair
Thank you for your 5-star review! We’re delighted to hear that you had a great experience with 0800 Repair. Our team takes pride in delivering top-quality service, so it’s wonderful to know we met your expectations.
We truly appreciate your support!
Best regards,
The 0800 Repair Team
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