1homeservice Reviews 

Quick and efficient service. Edward proved to be a highly knowledgeable engineer—he swiftly identified the issue and sourced the correct part, saving me from having to buy a new fridge.

We had a great experience with 1HomeService when our fridge stopped working. The technician was friendly, professional, and knowledgeable about their work. They quickly diagnosed the problem, helpfully explained everything, and had it fixed in no time. Great service and great attitude—highly recommend!

Edward came at 8 o’clock in the morning after phoning the night before to fix my washing machine. Such a nice man and cleaned up after great service thank you Edward A*

Edward was impeccable really helpful and understanding gave me 100 service

Edward was super helpful and friendly. He fixed my washing machine fast and showed me how to avoid it breaking again. I can highly recommend him!

they are like scammer. they sent the engineer a day before the scheduled date. The engineer looked so rush and just spent exact 2 mins to examine my fridge. He just opened the fridge door and told me this gonna cost me £279 gbp. Even he didn’t bother to look at the engine thoroughly. And then straightway asked me to pay £70 gbp for his visiting. Imagine, if they do it 100 addresses per day like, how much money they make per day without doing any work.

Antes,ya llevo años con el seguro yo y mí madre muy bien
En la actualidad nefastYo llevo 2 meses para que venga un manitas de electricidad por un timbre,y nadie se ha puesto en contacto conmigo,después de llamar 5 veces
Mí madre,con 87 años y un seguro del calentador de gas,lleva 5 días sin agua caliente.He llamado ,6 veces,hasta hoy nadie se ha puesto en contacto con nosotros
A día de hoy,NEFASTO SERVICIO

The repair was completed within an hour, and the pricing was fair and transparent.

The engineer is incredibly professional and a real expert, wore shoe covers to protect my kitchen floor, and cleaned up completely after finishing the work. My dishwasher now runs smoothly and quietly, just like it did when it was new.

Edward was honest and did a great job fixing the dishwasher. Ordered the part needed and came back a few days later and installed its. Thank you

Pleasant, efficient service.

First time using 1 Home Service and I'm impressed. Very easy to book; I booked a next day morning slot the evening before with no issue.

Eduard arrived early within the confirmed time slot (though there was no on-the-day notification of arrival, which could have been helpful, but not a big deal at all.)

He was very professional, friendly, diligent and efficient and made zero mess with a washing machine of trapped water!

I will agree that the required spare part was quoted at double the price of what's on the Zanussi website, but we have been given a 12 month guarantee on the part and the job was completed in less than an hour and I've got my washing machine back. You've got to decide what you want to pay for.

I'm very pleased. Will use 1HomeService again (hopefully not soon) and will definitely recommend to others. Thank you, Eduard!

Our engineer knew exactly the issue with our dishwasher and had the part to fix it straight away. Very happy with service, thank you.

I had Jack from 1homeservice to fix my washing machine, he was brilliant! Super professional and informative about the work itself and prices. I was able to pay with card and was give a receipt straight after payment. It definitely reccomend their services!

Good service and quick

Great same day service for washing machine repair. Highly recommend.

Eduard was brilliant. Arrived early and saw to my washing machine issue without fuss. He was clean and efficient in his work, leaving the place as he found it. I hope I don't need their service again any time soon, but they'll be the first I call.

Firstly, I want to acknowledge that they responded to my request very promptly and the engineer who came out was polite and accommodating. He replaced the heating element on my washing machine as planned. However, I was disappointed with the excessive markup on the spare part. They charged me £98 + VAT for a part that’s available on the official website for just over £20. While I understood the agreement was part + labour, I didn’t expect such a drastic price difference. I raised the issue but nothing came of it. Overall, while the repair was successful, I would have appreciated more transparency regarding the cost of the part.

Jack was
On time
Professional
Tidy
Respectful
They were quick to organise an engineer to come and very good to organise a time when it suited me

Great service, very responsive via WhatsApp, great engineer, showed up on time, did not have the part required, so provided a temporary fix and came back when the part was in stock. I would highly recommend.

Very professional and quick repair, same day appointment.
Our washing machine is like new now. Thank you and best of luck 👌.