I ordered a replacement battery for my router which is a Lithium ion Battery as my old one was swollen so much the back panel came off. The shipping was 2 days later than expected but thf battery is... Toon meer
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
Delivery did not take long, all items were delivered safely. As well as its great to have my fav product at this market place
Bedrijf heeft geantwoord
DELETE OUR PRODUCTS FROM YOUR WEBSITE! WE DO NOT AUTHORIZE YOU TO STEAL OUR TRADEMARKED BRAND!
Bedrijf heeft geantwoord
Absolutely superb service. Ordered a Terry's Chocolate Orange Milk Chocolate. Really big fan of Terry's Chocolate Orange. But this brand is not available locally. Ubuy has satisfied my craving for del... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
The best online shopping website in Kuwait. Shop electronic goods, fashion accessories, beauty products, mobile, men & women clothing, shoes, home & kitchen appliances online on Ubuy in Kuwait: Visit Ubuy to shop from the USA, UK, Japan, & Korea. Explore imported products online from the USA, UK, Japan & korea . Buy from Ubuy Kuwait to ship from the USA, UK and China. We provide cross-border shopping experience with great offers and deals. ✓ Low prices ✓ Big discounts ✓ Fast shipping ✓ Genuine brands ✓100 Million products. | Online Shopping | Electronics, Health & Beauty Product, Fashion| Ubuy Kuwait
Contactgegevens
Al Murqab, Block 3, Khalid Ibn Al Waleed Street, Mazaya Tower 3, Floor 22,, Kuwait, Koeweit
- (+965) - 22204472/ 22055305
- info@ubuy.com
- www.a.ubuy.com.kw
4,4
Uitstekend
271 reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Heeft 75% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 1 week
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Very good the same exact product that i…
Very good the same exact product that i wanted good shipping and delivery
10 juni 2026
Review zonder uitnodiging
Antwoord van Ubuy Kuwait
Hello Ahmed ALABDULJALEEL,
Thank you for your feedback! We're glad to hear that you received exactly the product you wanted and that the shipping and delivery met your expectations. We truly appreciate your support.
Best regards,
Team Ubuy
Antwoord van Ubuy Kuwait
Hello Esrra AlRuba,
Thank you for your feedback! We're glad to hear that your product arrived safely and securely packed. We truly appreciate your support.
Best regards,
Team Ubuy
Horrible customer service
Horrible customer service. I asked for a refund for a product which was delivered spoiled & unsafe for consumption.I was told that I was wrong & that the product was fine.
8 juni 2026
Review zonder uitnodiging
Antwoord van Ubuy Kuwait
Hello Khaled
We are sorry to hear you are disappointed, but we must clarify that our investigation with the supplier confirms the product is safe and not spoiled.
Sea moss gel is preservative-free and can become watery due to temperature changes during shipping, this is completely normal. Simply placing it in the refrigerator for a few hours will restore its firm, gel-like consistency. This jar is safe for consumption for up to 4 weeks once chilled.
Because the product is not defective, we are unable to issue a refund per our policy. We stand by the quality of our products and the manufacturer’s storage guidelines.
Best regards,
Team Ubuy!
I ordered a replacement battery for my…
I ordered a replacement battery for my router which is a Lithium ion Battery as my old one was swollen so much the back panel came off. The shipping was 2 days later than expected but thf battery is handled different than non hazardous material so I wasn't worried about it.
Once it cleared customs it was delivered the same morning.
4 juni 2026
Review zonder uitnodiging
Antwoord van Ubuy Kuwait
Dear John,
Thank you for your feedback! We're glad your replacement battery arrived safely. You're absolutely right — lithium-ion batteries require special handling during shipping, and we appreciate your understanding regarding the slight delay. Happy to hear it cleared customs and was delivered promptly!
We look forward to serving you again!
Best Regards,
Team Ubuy
All five stars for them
All five stars for them. I was not getting the book here in kuwait. So I brought it from Ubuy. I was skeptical before but didn't have no choice as i never bought it from them before. It was a good decision. I got my book in between the war that's happening now. I was expecting it to be very late but it was just a week late which they informed me while buying that it will be 10days late and still it came before time. Thanks to them. The quality of the book is very good. No damage at all. And an authentic purchase. Thank you again.
26 maart 2026
Review zonder uitnodiging
Antwoord van Ubuy Kuwait
Hello Vaishali More,
Thank you so much for your wonderful feedback! We're truly glad to hear that you received your book safely and that it met your expectations in terms of quality and authenticity.
We understand your initial hesitation, especially as a first-time customer, so it means a lot to us that you chose Ubuy and had a positive experience. Despite the challenging situation, we're happy the delivery was completed close to the expected timeline.
Your trust and support are greatly appreciated, and we look forward to serving you again!
Best Regards
Team Ubuy
Illegal transport costs charged
Bought a folding bike on Sunday, with tranpsort costs included
Monday they mailed me to ask me half the sales price as EXTRA TRASNPOSRT COSTS.
This was via the u-buy.be website and is illegal under belgian law. All sales are final at the agreed upon price.
As the u-buy customer support is silent as a grave I plan to visit the cops and report this froud
Added feedback.
Your sellers inability to enter data correctly in your webshop is no excuse to illegally and fraudulently surcharge me, the buyer, for your sellers incompetence.
This is a fraud attempt that will be reported to the cops.
The real question is only for how much fraud I must report you. Only the 400 illegal surcharge or that plus the principal. This webshop cannot seem to obey the law of the land they registered in.
Never in my life have I seen such a criminal excuse for a .be webshop
8 maart 2026
Review zonder uitnodiging
Antwoord van Ubuy Kuwait
Hello Stijn
Thank you for sharing your experience, and we sincerely apologize for the frustration this situation has caused. We completely understand your disappointment, especially regarding the unexpected request for additional transport costs after your order was placed.
We want to assure you that we take your concerns seriously. The additional charge was requested due to an error in the product weight data provided by the seller, which led to a miscalculation of shipping costs. While this error originated from incorrect seller-provided data, we take full responsibility for not ensuring transparency upfront and are actively working with our partners to prevent such issues in the future.
Please rest assured that your order has been canceled, and a full refund of the entire amount paid has been processed to your original payment method. Depending on your bank, the funds should appear in your account within 6-7 business days.
If you have any further questions or need assistance, please don’t hesitate to contact us directly at info@ubuy.com We’d like to help resolve any remaining concerns and hope to have the opportunity to restore your trust in the future.
Warm regards,
Team Ubuy!
ثقة الغميل بالشركة
سهولة طلب المنتج من المرقع الالكتروني وادفع والتوصيل
15 januari 2026
Review zonder uitnodiging
Antwoord van Ubuy Kuwait
مرحباً قيس،
شكراً لمشاركتك رأيك معنا.
يسعدنا أن نعلم أن تجربة الطلب كانت سهلة وأن عملية الدفع والتوصيل كانت مريحة لك. ثقتك محل تقدير كبير لدينا، ونتطلع لخدمتك مرة أخرى.
مع أطيب التحيات،
فريق Ubuy
Thank you for your message
Thank you for your message. I received the product and it is very good — I’m really impressed with how great it works! I will be happy to share my feedback on the website.
11 februari 2026
Review zonder uitnodiging
Antwoord van Ubuy Kuwait
DearWaleed Alanezi
Thank you so much for your kind words and for taking the time to share your experience! 😊
We're thrilled to hear that you're impressed with the product and that it’s working great for you.
Your feedback means a lot to us, it helps other customers make informed decisions and motivates us to keep improving.
Feel free to reach out anytime. We’d love to have you shop with us again!
Best regards,
Team Ubuy!
4.5 الجوده التوصيل ممتازه و سرعت…
4.5 الجوده التوصيل ممتازه و سرعت التوصيل جيده ولكن السعر مرتفع اقترح بان يكون هناك خصومات بالمستقبل
9 februari 2026
Review zonder uitnodiging
Antwoord van Ubuy Kuwait
مرحباً يوسف،
شكراً لمشاركتك ملاحظاتك معنا.
يسعدنا أن نعلم أنك راضٍ عن جودة المنتج وسرعة التوصيل. نقدر أيضاً ملاحظتك بخصوص الأسعار، وقد تم أخذ اقتراحك بشأن الخصومات المستقبلية بعين الاعتبار، حيث تساعدنا آراؤك على تحسين خدماتنا باستمرار.
مع أطيب التحيات،
فريق Ubuy
product was exceptional
these products make work very well
24 december 2025
Review zonder uitnodiging
Antwoord van Ubuy Kuwait
Hi Ajyad,
Thank you for your review! We’re delighted to hear that the products are working exceptionally well for you. Your satisfaction is very important to us at Ubuy.
We look forward to serving you again soon!
Best regards,
Team Ubuy
Very satisfied thank you for every…
Very satisfied thank you for every thing .. best regards
31 januari 2026
Review zonder uitnodiging
Antwoord van Ubuy Kuwait
Hi Abdulwahab,
Thank you for your kind feedback! We’re glad to hear that you’re very satisfied with your experience at Ubuy. Your support means a lot to us.
We look forward to serving you again soon!
Best regards,
Team Ubuy
Happy customer
Great purchase, book arrived on time and in perfect condition for my brother as a gift!
Many thanks
11 januari 2026
Review zonder uitnodiging
Antwoord van Ubuy Kuwait
Hi Khetam,
Thank you for your lovely feedback! 😊 We’re delighted to hear that the book arrived on time and in perfect condition, especially as it was a gift for your brother. Moments like these make our work truly rewarding.
Many thanks for choosing Ubuy, and we look forward to serving you again!
Warm regards,
Team Ubuy
Antwoord van Ubuy Kuwait
Hi Yousef,
Thank you for your feedback! We’re glad to know you had a great experience with Ubuy. Your support truly means a lot to us.
We look forward to serving you again soon!
Best regards,
Team Ubuy
Great Platform and great follow up…
Great Platform and great follow up guarantees trust and safety, best online experience.
15 januari 2026
Review zonder uitnodiging
Antwoord van Ubuy Kuwait
Hi Ashraf,
Thank you for your kind words! 😊 We’re happy to hear that our platform and follow-up gave you a safe and trustworthy shopping experience.
Best regards,
Team Ubuy
Great service
I always appreciate the quick service and delivery of orders.
4 januari 2026
Review zonder uitnodiging
Antwoord van Ubuy Kuwait
Hi Scott,
Thank you for your continued support! 😊 We’re glad you appreciate our quick service and fast deliveries.
Best regards,
Team Ubuy
I trust the service from ubuy as I've…
I trust the service from ubuy as I've used them to order many times before. This time though the order took a lot longer than I expected due to the Christmas season
13 januari 2026
Review zonder uitnodiging
Antwoord van Ubuy Kuwait
Hi Fahad,
Thank you for your continued trust in Ubuy! 🤍 We’re glad to have you as a returning customer. We apologize for the delay this time due to the busy Christmas season and truly appreciate your patience. We’re happy your order reached you and look forward to serving you again smoothly in the future!
Best regards,
Team Ubuy
Thank you for your service
10 december 2025
Review zonder uitnodiging
Antwoord van Ubuy Kuwait
Dear Abdullah Altamimi
The pleasure is all ours! Thank you for your trust and for taking the time to share your feedback. We truly appreciate it and look forward to serving you again.
Warm regards,
Team Ubuy!
Got the thing that I want and just like…
Got the thing that I want and just like the estimated time said from 10-15 days and it arrives on the 14 safe and sealed product no damage and really enjoyed it
30 december 2025
Review zonder uitnodiging
Antwoord van Ubuy Kuwait
Dear khalid alahmad
Thank you so much for this fantastic 5-star review! We're thrilled to hear you got your item safely and right on time. It's our goal to make every experience with Ubuy Kuwait reliable and enjoyable. We hope you love your new product and can't wait to serve you again!
Warm regards,
Team Ubuy!
It worked well
15 december 2025
Review zonder uitnodiging
Antwoord van Ubuy Kuwait
Hello Mohsen
Thank you so much for your 5-star review!
We're delighted to hear that everything worked well with your order. Providing reliable and effective service is our goal, so your feedback is greatly appreciated.
We look forward to serving you again in the future!
Best,
Team Ubuy!
Wonderful experience
This wasn’t the first experience. And it was wonderful. I didn’t regret ordering from Ubuy, and hopefully it won’t be the last.
27 december 2025
Review zonder uitnodiging
Antwoord van Ubuy Kuwait
Dear Reem ALadwani
Thank you so much for your wonderful 5-star review and for being a loyal customer!
We are absolutely thrilled to hear that your experience was "wonderful" and that you've chosen to shop with us again. Knowing that you don't regret your order and hope to return is the highest compliment we could receive. Our team works hard to ensure every experience is a positive one, and feedback like yours makes it all worthwhile.
We truly appreciate your continued trust and are already looking forward to serving you again. Thank you for being a valued part of the Ubuy community!
Warmly,
Team Ubuy!
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