AceThinker Reviews 275

very helpful and honest

I purchased a license for lifetime, but after reinstalling my computer and the App the code did not worked anymore.
The support desk helped met with that very efficiently.
My compliments to them for their rapid and nice service with an issue.

High quality song download

I had a minor issue with adding a second machine and the customer support responded almost immediately (on a Sunday) with a fully effective, and easy to implement, solution. Really terrific customer support.

Product is working very well, it is easy to manage. The greatest thing about it is the size of screen recording videos, I love it! Company was helpful to transfer my licence on my new computer, thanks!!! I suggest this product to everyone!

Aquaclip quit working suddenly and I asked for customer support. They spent most of a work week patiently, consistently, and persistently working with me through different steps to eventually solve the problem. The software is now working perfectly. I would recommend this product highly not only for software quality but excellent customer service support. Thank you.

Aquatune works great. Had an issue with my license key not working on my computer after I had to replace my SSD, but the company both responded and resolved the issue quickly. ⭐⭐⭐⭐⭐

Top notch software and amazing customer service - Jim Champion support me in the most pragmatic and customer-centric way. All sorted!
A delight!

I USE AQUA CLIP

Very efficient customer service, making their best to ensure that I received the help I needed to make the program work. The program works just fine.

AceThinker have been uniformly helpful and responsive when I've had queries about the product I'm using (Aqua Tune). Recommended

Software is great & works as well as expected. Additionally, I had a non-tech, customer service-related issue that they solved almost immediately. Highly recommend.

I bought the AcePDF editor for MAC last fall. A few months ago I noticed bugs with some keyboard special characters when adding text to a document. The support team was very responsive, and once I was able to communicate what was happening, they said the issues would be resolved in the next release.
A couple of days ago I was notified and directed to the new release, everything I reported is fixed now! I also noticed the page scrolling is smoother now and the program seems more refined.
I don’t know if there’s a user guide available, but I’ve been able to find and figure out how to do just about everything I’ve tried. For example today how to select all pages in a pdf and rotate them 90 degrees.
Thank you.

Purchased the license. It works great. Had an issue, was resolved flawlessly. Will do business again if needed.

Works great for my purposes.

I mostly use the software for manipulating pdfs - not editing, creating, etc. But so far, it's done all the things that I needed it to do. 5 stars.

Bought this software nearly two years ago and aways find a way to utilize its core functions on a nearly daily basis. Perhaps even more amazing than the software is the stellar customer service. Due to multiple factors and various life circumstances, I've had to redownload and reinstall the software on different devices -- usually due to one laptop or another being stolen. In every case I've been meet with a quality treatment by every representative.

Always fast and reliable support and service 👍🏼😀

Great timely support. Great applications. Very satisfied with the product and service.
Thank you

I had ACE PDF license on my old laptop that broke. I requested a replacement one to use the software on my new laptop. The customer service was excellent and they provided with a new one and deactivated the old one. Very impressed. The software itself is excellent.