AceThinker Reviews 275

You are one of the best customer service I have experienced thank you for all your efforts
Sultan

I've had a problem with my license code for a Viceo Editor. After a massive PC crash I've lost all my apps, but I got a new code with no time and all the help. After showing my old receipt ofc :)

Screen Grabber Pro has been extremely useful and user friendly for all my projects. Would definitely recommend!

I bought AceThinker Screen Grabber Pro (Personal Lifetime in 2020, The software is easy to use, and it was working fine all the time. Last week, the service of Windows 10 on my PC was expired, I installed AceThinker Screen Grabber Pro on my new PC, the vendor has excellent service support, I installed and made the software working very smooth, Thanks for the excellent support from AceThinker!

The app works like a charm and the customer service is quick to respond and very helpful.

AceThinker offers great software, and their support team has been very responsive and helpful. Clear communication, quick replies, and an overall smooth experience.

They have an excellent customer support. I contacted them related to OCR and Compressing file upload issue. They resolved it right away. I bought 5 lifetime subscription. It essentially does all function that Adobe pro at a discount price.

Responded and resolved my issues very efficiently.

Had an issue with my software key for their PDF application. Their customer support team was notified, and the problem was resolved the next morning. Appreciate the fast service. I've only used the software a few times but the Windows version seems to be very capable and in my opinion compares well, if not better than similar PDF apps.

I had an issue reinstalling one of their software that I purchased from a different distributor after my hard drive failed, and the support team at AceThinker was outstanding. They responded quickly, helped me resolve the activation problem, and even provided a new code right away. Everything works perfectly now. Excellent software and truly excellent customer service—I highly recommend them!

Amazing product makes editing my PDF files a breeze! I can easily delete pages, extract pages, rearrange pages, edit the layout, text, and images on any page, combine PDF files, and convert pages into images, Word, and other formats. Works better than I expected.

Ordered AcePdf and paid for it through PayPal. PayPal confirmed transaction. Purchased Personal Lifetime edition $49. No response from AceThinker, no confirmation, no activation information. Tried to contact through email on site, email bounced. Not atrustworthycompany.

UPDATE: Problem was caused by glitch in PayPal link. Company responded within 24 hours. AcePdf is the best PDF program I have found. Best alternative to Adobe

I purchased the ACE pdf lifetime license and first of all I am impressed that it can do everything Adobe can do. I am in the process of testing it and so far I think I am going to convert all my employees to the ACE PDF product. I had trouble loading the software on my 2nd device and I sent them and email and they responded quickly with a 2nd license key. I am very pleased with them and I cannot wait to dump ADOBE. I do not like that company with their subscription based products.

Have been using ace utilities for over 10 years...Great program to reduce the volume of crap stored on the computer. Also GREAT customer service!

I just got a new pc and moved to windows 11. The install of AceThinker did not go well for me. I contacted support many times and they were always prompt and patient with me. Finally got all installed and the code key entered successfully. I appreciate their patience and quick response. I also love the product! It's so easy to use.

I have had the Acethinker software since 2017. Never any problems with the software. I bought a new laptop and wanted to transfer the software. Realized I didn't have the original license or receipt. Customer service helped me transfer the license anyway. I can't believe we have a company that goes so far to stand behind their products and support their customers.
I am so amazed and grateful because the software is amazing too.

I've been up for hours searching for a safe, high-quality, trustworthy YT to mp3 converter for something I'm doing. And this is just what I was looking for! The conversion quality was very good, there were no shady ads, no redirecting to other sites, just great! Though, it took pretty long to begin downloading.

I have very simple needs for PDF conversion, and as such was looking for a less expensive product. The AceThinker PDF product has handled my needs well. I had issues with installation, and the replies to my emails were prompt, professional, and helpful. The issue was resolved quickly.

I have lifetime license of Aqua Clip. My license did not work when I reinstalled Aua Clip in my laptop after formatting it. When requested via email to send me new license key, I received new license key within an hour. Thanks to AceThinker team for supporting me.
This software is really excellent to download videos, movies and educational videos from many streaming platforms. I suggest to AceThinker team to add more streaming platforms such as JioHotstar (Formally known as Disney+Hotstar), Netflix, AppleTV and Airtell Extream Play.

I just bought Ace PDF Pro, so I don't have much to say about the product yet. I'll resubmit my honest opinion after I've used it for awhile.

But service is top notch. I had an issue with reinstallation and they responded very quickly with no hassle. I look forward to using their product.