AceThinker Reviews 275

The support team provided me with a solution very quickly, I highly recommend this software.

Support team helped me install, great support team! Downloading works flawlessly! PauLV

Kind, professional and fast support. High recommendations for their video download software Aqua Clip.

I haven't had any issues--works as advertised. In addition, customer service responded promptly when I contacted them. Thank you.

I have been using Video Keeper for over two years now and I love it and the support team is always there when I need help

I lost my registration code for soft ware and could not use soft ware fully, but Ace Thinker is so quickly to support me to send me a new registration code. It is very good response.

This tool is such a wonderful helper for me and my projects. This is a MUST HAVE!

I bought Aqua Clip Downloader it worked one day and stopped working, the product is trash and the company is worse! I contacted them several times to no avail. I also submitted a refund request per their website and never heard from them! STAY AWAY FROM THIS COMPANY!!!!

My AceThinker video keeper quit working. I contacted customer support who promptly responded to my email. Support informed me that they have upgraded the app and sent me the new version keeping my lifetime membership. The new app works much better than the previous one and I am now a very happy user of it.

works well i changed my laptop it wouldnt work emailed them sent me a new code right away .Thanks :-)

I am using AceThinker Screen Grabber Pro for the past three years. Software is working fine. Recently due to my laptop issue , I could not active the software. I reached out to the support team, within no time they solved the issue. I was happy that thy are supporting the customers even after three years.

Great customer service and a super nice product.
I highly recommend them!

My "c" drive packed up on my pc 1 month after purchasing a yearly subscription for Aquatune. I emailed Acethinker as I had lost my activation code. Within 24 hrs they sent me a new unlock code, and I was back up and running. Thankyou Jim Champion for the quick solution. 10/10 for customer service.

really fast and helpful customer service when you have issues.

Excellent tool to download your favorite YouTube video or any other videos available on this site. Customer service is also a plus. Fast, expert, and professional with quick response.

Top class customer support, I purchased the aqua tune piece of software for windows & I got a MacBook so (by my mistake) code so it obviously didn’t work, contacted customer support & was helpfully and politely resolved before 10am on a Sunday! Top class support and software is excellent too

fantastic product and great customer service. software works exactly as advertised.

Their programs don't work when I contact them for a refund they started giving me all types of tips about this and that, everything besides what i needed, when i asked them to get straight to the point why i reached out to them to get my money back, they just ignored my emails. i have dealt with a lot of company in the past some I had a better experience some less, but something like that to just ignore your customer, is something horrific!! No, don't do business with them, they have terrible costumer service.