My daughter has recently become the proud owner of an Aga and for her birthday my wife and I wanted to get some Aga cookware. We eventually found out what she would like in the way of cookware, but ha... Toon meer
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My first phone contact provided a visit the same day and Darius actually turned up early. He stripped down the motor quickly and professionally, clearly familiar with Stanley stoves even though th... Toon meer
Communication was good regarding delivery. But it was the delivery and installation I was most impressed with. The access to the house was limited and the installation space tight. Everything was ‘pos... Toon meer
We bought a Rayburn 3 1/2 years ago for £13K. It was installed by a plumber recommended by Aga Rayburn, it has been regularly serviced by the same plumber. The cooker has melted the internal steel wor... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Informatie afkomstig van verschillende externe bronnen
AGA aims to make life good through thoughtful design using honest, hardworking materials to create relevant, distinctive products that stand the test of time. For almost a century, AGA has been bringing life to the kitchen. We understand the importance of home, family, friends and good food and we know that our homes have to work harder than ever before. It's why we've created an AGA cooker for every stage of life. From first homes to forever homes, there's an AGA for every cook and every kitchen. AGA is – and always has been – progressively modern with traditional values.
Contactgegevens
Station Road , TF1 5AQ, Telford, Verenigd Koninkrijk
- 01952 643140
- customerrelations@agarangemaster.co.uk
- www.agaliving.com
4,3
Uitstekend
3K reviews
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Great customer service from beginning to end
Great communication, got a call on the day of delivery giving me a time. Skip and Zen turned up, asked me where it was going, just said no problem and were done in a few minutes and there I was dreading things were going to go wrong. It’s been a great experience right from choosing the cooker, to having a demo and finally delivery.
26 juni 2026
Review zonder uitnodiging
Antwoord van AGA
Dear Andy,
We're so pleased to hear you had such a great experience, from choosing your cooker to the final delivery. It's wonderful that our team provided excellent communication and efficient service. Thank you for sharing your positive feedback!
Best regards,
The AGA Rangemaster Team
5 star review for Lak and Mark
Received my long awaited Aga today, Mark and Lak were fantastic from start to finish. Highly recommend, ultra careful with my new limestone floor and Lak took his time to go through how to operate…all in 33c heat. Many thanks both
26 juni 2026
Review zonder uitnodiging
Antwoord van AGA
Hi Richard,
Thank you so much for taking the time to leave such a positive review.
We will ensure Mark and Lak hear your feedback, as we are sure they will be pleased!
Best wishes,
AGA Rangemaster
I love my Aga
Fabulous service from the two marvellous delivery guys who were pleasant, efficient and very instructive - thank you Aga team 👍
24 juni 2026
Antwoord van AGA
Good afternoon Cath,
Thank you so much for your review!
We will be sure to pass on your feedback to our delivery team 😊
Best wishes,
AGA Rangemaster
Antwoord van AGA
Dear Myra,
Thank you for your kind words and feedback.
We are happy to hear that you are pleased with our services.
Wishing you a great rest of your week ahead.
Warm regards,
The AGA Rangemaster Team
Excellent after sales service by Alex
This is my second review as I wanted to give a special mention to Alex for her wonderful after sales service.
Alex was very keen to check in with us to ensure we were happy with everything. Of course we were. Thank you Alex, you are an asset to the Aga Team.
Best wishes
Nick & Lynne Collier
19 juni 2026
Review zonder uitnodiging
Antwoord van AGA
Good afternoon Nick and Lynne,
Thank you so much for your review.
We are so pleased to read your lovely feedback!
Thank you again,
AGA Rangemaster
Excellent service at point of sale.
Excellent service at point of sale.
Kept informed of delivery dates and good up to date timing information on date of delivery.
19 juni 2026
Antwoord van AGA
Good afternoon Stephen,
Thank you so much for taking the time to leave such a positive review!
Warm regards,
AGA Rangemaster
Highly recommend Aga Cirencester
The team at Aga Cirencester have been fantastic! They are very knowledgeable about the products and made everything a breeze from ordering to delivery…Nothing has been a problem… I also attended a demonstration with Amy, Debbie and Maxine… I highly recommended this, particularly to any new Aga users! It was great to see how easy and stress free Aga cooking can be! And getting to sample some great food was nice too!
Thanks ladies for making our Aga experience a great one!
19 juni 2026
Review zonder uitnodiging
Antwoord van AGA
Good afternoon J,
Thank you so much for your positive review and for the lovely feedback regarding the AGA Cirencester team.
We are so pleased to read about the experience you have had and we will be sure this review is shared!
Thank you again,
AGA Rangemaster
This was the perfect experience
This was the perfect experience. Philly and Johnny were extremely impressive in giving the best customer service. Everything went like clockwork and they were really kind in explaining everything. Thank you so much.
18 juni 2026
Review zonder uitnodiging
Antwoord van AGA
Hi Elizabeth,
We are so glad to hear you had such a positive experience. We truly appreciate your kind words and excellent feedback. Thank you!
Warm wishes,
AGA Rangemaster
Andy and Steve did a wonderful job of…
Andy and Steve did a wonderful job of installing the Aga. I couldn’t ask for better service
17 juni 2026
Review zonder uitnodiging
Antwoord van AGA
Good morning,
We're so glad to hear you had such a wonderful installation experience! Thank you for your feedback!
Warm wishes,
AGA Rangemaster
Replacement Aga Plate
What a brilliant service again we received from Aga support and Lak /Mark
After our installation of our new Aga a small couple of scratches were found on the top.
I emailed Aga and they were so apologetic. They got it all sorted quickly and a new one was ordered.Alex in customer service was brilliant in keeping me informed of delivery date and times.
Lak and Mark attended again and re fitted the to within an hr
100 % recommend great service
Thank you
11 juni 2026
Review zonder uitnodiging
Antwoord van AGA
Hi Joanne,
We are so pleased to hear about your positive experience with our service and team. We appreciate you taking the time to share your kind words. Thank you for your recommendation.
Warm wishes,
AGA Rangemaster
Lak and Mark 5 stars
Lak and Mark did a great job delivering our new Aga and explaining how it works. They navigated narrow hallways with no fuss and were extremely friendly. Thank you very much!
17 juni 2026
Review zonder uitnodiging
Antwoord van AGA
Hi George,
We are so pleased to hear our team did a great job with your delivery and explanation. We appreciate your kind words!
Warm wishes,
AGA Rangemaster
AGA badge replacement
Following some information gatheringand diagnosis, the customer service team arrived at the solution and dispatched the necessary replacement part. V happy!
15 juni 2026
Review zonder uitnodiging
Antwoord van AGA
Good morning,
We're so happy to hear our team provided a solution and dispatched the part. Thank you for your wonderful feedback!
Warm wishes,
AGA Rangemaster
Kidderminster AgaThe sales person could answer most of…
The sales person could answer most of our questions
12 juni 2026
Antwoord van AGA
Hi Sandra,
We appreciate your feedback. We are always working to improve our team's knowledge.
Warm wishes,
AGA Rangemaster
good service
It all turned out as it should after a few telephone calls, emails and photos. Nice people to deal with on the phone and acceptable level of warranty service.
11 juni 2026
Antwoord van AGA
Good morning,
We are so glad to hear that everything turned out well and that our team provided good service. Thank you for your kind words.
Warm wishes,
AGA Rangemaster
Fantastic customer service!
Speedy response to emails and I was sent a replacement badge very quickly once my Aga details had been confirmed. Overall great customer service!
9 juni 2026
Antwoord van AGA
Good morning,
We're happy to hear you had a great experience with our customer service and speedy replacement! We appreciate your positive feedback.
Warm wishes,
AGA Rangemaster
Aga 60 installation with Lak and Mark
Lak and Mark were exceptional in their compentence and in all aspects of the delivery and installation of our Aga 60. I could not wish for better service. Thank you to both of you and also Suzie at the Aga shop.
Customer service has been wonderful.
10 juni 2026
Review zonder uitnodiging
Antwoord van AGA
Good morning,
We are so pleased to hear about your excellent experience with our team and the installation of your Aga 60. We appreciate your kind words.
Warm wishes
AGA Rangemaster
Lack & Mark were excellent
Lack & Mark were excellent, respectful, efficient and respected our property. They kept us informed about the progress of the installation and communicated well. They were clean and tidy. Although the cooker construction was delayed, Aga kept us informed with respect to progress and the reasons as to why the delay happened. Overall, a good experience. We would recommend them.
10 juni 2026
Review zonder uitnodiging
Antwoord van AGA
Hi Craig,
We are so pleased to hear about your positive experience with our team! It's wonderful that they were efficient and kept you informed. We appreciate your recommendation.
Warm wishes
AGA Rangemaster
If I was rating the service from Lak…
If I was rating the service from Lak and Simon, who came to replace and install our Rangemaster dishwasher I’d be giving 5 stars. They were really helpful and also helped explain some functionality on our Rangemaster oven that we didn’t even know we had! Also, customer service have been very helpful too but as we’ve had a number of issues with the dishwasher since purchase had to go with 3 stars overall.
5 juni 2026
Review zonder uitnodiging
Antwoord van AGA
Hi Laura,
We appreciate you sharing your feedback. We are pleased to hear about the excellent service from our team members and customer service. We are sorry to learn about the ongoing dishwasher issues and want to ensure your complete satisfaction. We are committed to improving your experience.
To allow me to review your case further, I will require some additional details: name, address, telephone number and serial number of your appliance. If you can include your previous correspondence and repair references, that would be really helpful.
tpsupport@agarangemaster.co.uk
Warm wishes
AGA Rangemaster
Great customer service
Great customer service. Helped me identify my model stove and provided the correct user manual.
4 juni 2026
Antwoord van AGA
Good morning,
We're so glad we could help you find your stove model and the correct manual! Thank you for your Feedback.
Warm wishes,
AGA Rangemaster
This company is so helpful and caring.
This company is so helpful and caring.
The lady I spoke to today was so kind and credit to the company.
Thanks to the tech department for their help.
8 juni 2026
Review zonder uitnodiging
Antwoord van AGA
Hi Jonathan,
We are so glad to hear about your positive experience with us. We truly appreciate your kind words and feedback!
Warm wishes,
AGA Rangemaster
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