Incepand cu momentul depunerii actelor pentru despagubire, lucrurile au mers usor, in afara de transmiterea actelor, nu a fost nevoie de nicio alta actiune din partea mea pentru a duce la capat acest... Toon meer
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Lees wat reviewers zeggen
So I made a contract with those guys about a flight that got cancelled so that they try to get compansation for me. That happened before 6 or 7 months and after all this long time wait there was no up... Toon meer
Just when I had completely forgotten about my claim, I was informed that I would receive the refund for a flight cancelled two years ago.
Rapid în preluarea reclamației de la compania aeriană care au răspuns în numele nostru și eficient în obținerea despăgubirilor de la aceasta. Am economisit multă muncă/timp și, în final, comunicarea... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
Airclaim.com a leading company in handling flight delay, cancellation, and overbooking claims since 2018. Founded in 2017, we have since been committed to enforcing passengers rights under EU Regulation EC261/2004 by helping them claim their rightful compensations. As a memento to our growth and trustworthiness, we are proudly listed on the Bucharest Stock Exchange in Romania. This listing is an important milestone in our journey as it signifies our commitment to transparency, credibility, and growth.
Contactgegevens
Baiculul 82, 021771 , Bucharest, Roemenië
- contact@airclaim.com
- www.airclaim.com
4,3
Uitstekend
428 reviews
Heeft 93% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 1 week
Zo gebruikt dit bedrijf Trustpilot
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Recommended 🌟🌟🌟
Really fast operations and you can be immediately informed if your claim has a legal base. Absolutely recommended
15 maart 2026
Review zonder uitnodiging
It s a great experience
15 april 2026
Review zonder uitnodiging
It was easy going
It was easy going, and transparent, easy to communicate with it
24 februari 2026
Review zonder uitnodiging
everything was great
everything was great , a little bit longer but it was done in the end
14 april 2026
Review zonder uitnodiging
Antwoord van Airclaim
Hello,
We have carefully checked the situation you described, but unfortunately we were unable to identify any compensation claim in our system under your name or based on the details provided. For this reason, it is very likely that there has been some confusion and that the review was intended for a different company.
If you believe this is a mistake, please send us more details, such as your full name or claim number, and we will be happy to investigate this as a priority.
We are committed to transparency and to providing real support to all our customers, and we remain at your disposal.
Best regards,
AirClaim
Muy recomendable
Muy recomendable, te ayudan con todo el proceso y te depositan el reclamo
7 april 2026
Review zonder uitnodiging
It was a great experience
It was a great experience. Everything was very easy. Just load the documents and they take care of everything.
1 april 2026
Review zonder uitnodiging
it was great and smooth hassle free i…
it was great and smooth hassle free i would say could be faster though
31 maart 2026
Review zonder uitnodiging
Suntem mulțumiți de Airclaim,deoarece…
Suntem mulțumiți de Airclaim,deoarece este o firma serioasa care încearcă sa recupereze daunele!
25 maart 2026
Review zonder uitnodiging
Cu compania dvs.am reusit sa obtin…
Cu compania dvs.am reusit sa obtin despagubirea pentru zborul intarziat, din iulie 2025.
27 maart 2026
Review zonder uitnodiging
Airclaim serious company for flights refunds
Airclaim helped me and my brother to have the maximum refund from a flight problem. You have to be patient because flight companies are really slow
25 maart 2026
Review zonder uitnodiging
No los recomiendo.
No te representan positivamente. Pides explicaciones y no te las dan.
Tienen muy mal servicio al cliente.
Me reafirmo. Solo se han puesto en contacto conmigo cuando me he quejado sn resolverme las dudas. Teniendo como dicen ellos 2 direcciones de email para contestar.
Me sigue sorprendiendo, que contesteis antes a una queja en internet sobre vuestro servicio que sobre la reclamacion a la aerolines.
¿ como puede ser que Iberia diga que vosotros ya teneis la respuesta y vosotros digais que no ?
25 maart 2026
Review zonder uitnodiging
Antwoord van Airclaim
Hola,
Lamentamos sinceramente que haya tenido esta percepción sobre nuestro servicio.
Tras verificar su caso, observamos que la solicitud inicial fue realizada utilizando una dirección de correo electrónico, mientras que las consultas posteriores se enviaron desde una dirección diferente. Por motivos de seguridad y en cumplimiento con la normativa de protección de datos (GDPR), no podemos proporcionar información ni realizar modificaciones sobre un expediente si la solicitud proviene de un correo electrónico que no está asociado a dicho caso.
Para poder asistirle correctamente, es necesario solicitar previamente la actualización o sustitución de la dirección de correo electrónico en su expediente.
Asimismo, nos gustaría aclarar que el correo electrónico no es un canal de mensajería instantánea. Nuestro equipo garantiza una respuesta en un plazo máximo de 48 horas. En este caso, la reseña negativa fue publicada aproximadamente 10 horas después del envío de su mensaje, sin haber esperado el tiempo de respuesta indicado.
Para consultas urgentes, también ponemos a disposición de nuestros clientes la opción de chat en nuestra página web, donde se pueden obtener respuestas de forma inmediata.
La falta de respuesta no se debe a una falta de interés por parte de nuestro equipo, sino al cumplimiento estricto de las normas legales y de nuestros tiempos de respuesta comunicados.
Por este motivo, consideramos que su experiencia no refleja de manera completa la situación real.
Quedamos a su disposición para ayudarle en cuanto se realice la verificación correspondiente.
Un cordial saludo,
AirClaim
I am content
It took 3 months and a half until i got my money! It was 389€ out of 600€.
So was good! I just completed the details at the beginning and that was it.
Them i've just waited!
So was simple!
I recommend!
I understood that if you try alone to get your money back will take even longer so i am content!
Thanks Airclaim!|
24 maart 2026
Review zonder uitnodiging
After 8 months they send me a mail to…
After 8 months they send me a mail to announce me about ay compensation.
But money didn t come to me ever. Do not recomand
24 maart 2026
Review zonder uitnodiging
Antwoord van Airclaim
Hello,
We have carefully checked the situation you described, but unfortunately we were unable to identify any compensation claim in our system under your name or based on the details provided. For this reason, it is very likely that there has been some confusion and that the review was intended for a different company.
If you believe this is a mistake, please send us more details, such as your full name or claim number, and we will be happy to investigate this as a priority.
We are committed to transparency and to providing real support to all our customers, and we remain at your disposal.
Best regards,
AirClaim
Very good experience with AirClaim
I had a very good experience with AirClaim.
The process was clear and easy to follow from the beginning. After submitting my documents, I received confirmation that my bank details were registered, and the compensation was transferred within the timeframe mentioned in the contract.
Communication was professional and consistent, and I appreciated the transparency throughout the process. Even though it takes some time, everything was handled correctly and as expected.
Overall, I am satisfied with the service and would recommend AirClaim to others who need help with flight compensation claims.
2 maart 2026
Review zonder uitnodiging
I am totally satisfied with your…
I am totally satisfied with your service and I told otherperson also to use your service
Thanks
KUMAR
2 maart 2026
Review zonder uitnodiging
Air Claim m-a ajutat să obțin compensația conform legii Europene
Air Claim m-a ajutat să obțin compensația pentru un zbor întârziat peste 6 ore. Proces rapid, comunicare clară și rezultate excelente. O echipă serioasă, de încredere. Recomand!
11 september 2025
Review zonder uitnodiging
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