Ordered split aircon system and paid for it. They then send email insisting on proof of Fgas registration or offered to install for further £3.5k. Surely they should point this out before sale. Anyway... Toon meer
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
I found the website easy to navigate and find what I want, the order process was straightforward and delivery spot on time. Can’t see how they could have done anything better
Bedrijf heeft geantwoord
Fast delivery, appreciated the use of DPD for delivery as I find them more reliable than most other companies. Air cooling tower was a good price and it does the job during this horrendous hot weather... Toon meer
Bedrijf heeft geantwoord
I had just been conned by another so called company so was nervous a.bout ordering from you but the service was excellant and the aircon unit arrived when you said and it does what i.want perfect serv... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Informatie afkomstig van verschillende externe bronnen
Keep cool this summer with Aircon Direct. Pick up a portable air conditioner, air cooler or fan while stocks last!
Contactgegevens
Verenigd Koninkrijk
- www.aircondirect.co.uk
4,0
Goed
3K reviews
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Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
It arrived on time and a day earlier…
It arrived on time and a day earlier than stated. It does what it says on the box and cools very well.
Love the 3 year warranty which means it's built right.
Smooth process and efficient delivery
12 juli 2026
Antwoord van Aircon Direct
Hello,
Thank you for sharing your positive experience with us! We're delighted to hear that your air conditioner arrived promptly and is exceeding your expectations in terms of cooling efficiency. The 3-year warranty is indeed a testament to the quality of our products, ensuring peace of mind for our customers. We're thrilled that you found the ordering and delivery process smooth and efficient.
If you ever need more home appliances, we recommend visiting Appliances Direct for a wide selection of products.
Best regards,
Ivy
Beware
Beware. They misadvertised their inventory, claiming an arrival date that came and went. This despite sending a tracking link from a courier that supposedly showed it having been despatched, when in fact it didn’t exist. Then when I called support and we looked for an alternative, the ETA date they advertised online for those other products was also significantly misadvertised compared to what staff could see internally (by 1 month or more).
8 juli 2026
Review zonder uitnodiging
Antwoord van Aircon Direct
Hi Ann,
Thank you for your review.
Please accept our sincere apologies for the issues you faced with your order. We understand hw frustrating this might have been
We did speak to you regarding this and refunded the order on 09/07 as requested.
Please be assured that your feedback has been reviewed internally.
Kind Regards,
Dyann
Antwoord van Aircon Direct
Thank you for sharing your positive experience with us! We're thrilled to hear that your unit from Aircon Direct was delivered earlier than expected, and that it's working well. It's great to know that we had the stock you needed. If you ever need more home appliances, feel free to check out Appliances Direct for a wide range of products.
Take care!
Lee
Very easy transaction
Very easy transaction. Two day delivery. Keeped up to date with emails and text from delivery driver. Very impressed.
26 juni 2026
Antwoord van Aircon Direct
Dear valued customer,
We are thrilled to hear about your positive experience with us at Aircon Direct! It's great to know that your transaction was easy, and that you received your delivery promptly within two days. We take pride in keeping our customers informed every step of the way, and we're glad to hear that you found the communication helpful. Thank you for choosing Aircon Direct!
Kind regards,
Molly
Easy to set up and the cool air was…
Easy to set up and the cool air was amazing in this heatwave. Service was amazing and delivery too
12 juli 2026
Antwoord van Aircon Direct
Thank you for sharing your positive experience with us! We're delighted to hear that you found the air conditioner easy to set up and that it provided much-needed relief during the heatwave. We're also thrilled that you were happy with our service and delivery. If you ever need more cooling solutions or other home appliances, we recommend checking out Appliances Direct for a wide range of products.
Take care!
Lee
Antwoord van Aircon Direct
Thank you for sharing your feedback on the filter you purchased from Aircon Direct. We are delighted to hear that it has been a game-changer for you as a smoker. If you ever need any more products to enhance your experience, feel free to visit our website.
Best regards,
Lee
The company excellent the product not so good
The company excellent and got my product to me quickly and seamlessly, however the product I bought absolutely crap. Now left with an expensive item (no box) and it barely cools down the room and is severely overpriced and inadequate
9 juli 2026
Antwoord van Aircon Direct
Dear Customer,
Thank you for sharing your feedback with us. We're delighted to hear that you had a positive experience with the delivery of your product.
We're sorry to learn that the air conditioning unit you purchased did not meet your expectations. Your satisfaction is important to us, and we appreciate your honest review.
If you're looking for alternative home appliances, we recommend visiting Appliances Direct for a wide range of products to suit your needs.
Thank you for choosing Aircon Direct.
Best regards,
Mark
Kept me informed.
Frequent tracking updates on day of delivery, including location of van on map.
10 juli 2026
Antwoord van Aircon Direct
Thank you for sharing your positive experience with the frequent tracking updates, including the location of the van on the map on the day of delivery. We're thrilled to hear that our service helped keep you informed every step of the way. If you ever need similar convenience, we recommend visiting Laptops Direct for a wide range of tech products.
Best regards,
Lee
Antwoord van Aircon Direct
Thank you for your fantastic feedback! We're thrilled to hear that you found ordering easy, the delivery quick and efficient, and that you're pleased with the excellent product. If you need anything else, feel free to reach out.
Best regards,
Lee
Antwoord van Aircon Direct
Thank you for your positive feedback! We're thrilled to hear that your unit from Aircon Direct was delivered right on time. If you ever need more appliances, feel free to check out Appliances Direct for a wide range of products.
Take care,
Lee
Would recommend without hesitation
Great website, fantastic delivery ahead of schedule. I had two previous air con units cancelled by other companies but air con direct were amazing! Would definitely recommend without hesitation.
11 juli 2026
Antwoord van Aircon Direct
Thank you for your kind words! We are thrilled to hear that you had a great experience with Aircon Direct, from the website to the delivery service exceeding your expectations. We appreciate your recommendation and are delighted that we could provide you with the air con unit you needed. If you ever need any other appliances, feel free to check out Laptops Direct for a wide range of products.
Best regards,
Lee
At a time of great demand for portable…
At a time of great demand for portable air conditioners, we were able to secure this one with a reasonable timeliness. It was a bit above average costs, it wasn't free delivery, but it was delivered only one late. It works well, but as I have a large open plan room, it struggled to bring down the temperature to anything like 23 degrees. I guess this isnt the fault of the device, but the size and number of roof window's and the extreme high 30s outside temperature. But we did peg the indoor temperature to high 20's (centigrade). It was a god send for us.
11 juli 2026
Antwoord van Aircon Direct
Thank you for sharing your experience with us! We're glad to hear that you were able to secure a portable air conditioner during this high-demand period and that it was delivered with only a slight delay. It's great to know that it was a "godsend" for you, especially during the extreme heatwave.
If you're looking for more cooling solutions for your large open plan room, you may want to explore our range of fans and air coolers at Laptops Direct for additional options.
Stay cool!
Lee
Excellent quality and service
Full transparency re pricing and delivery date. Delivered safely packaged.
11 juli 2026
Antwoord van Aircon Direct
Thank you for sharing your positive experience with Aircon Direct! We are glad to hear that you found our pricing and delivery process transparent, and that your order arrived safely packaged. If you ever need more appliances, feel free to check out Appliances Direct for a wide range of products.
Take care!
Lee
Excellent Service...
Was sceptical it would arrive on time given the current demand.... however it came exactly as communicated from day 1..
Really pleased with the service and the product..
11 juli 2026
Antwoord van Aircon Direct
Dear Customer,
We are thrilled to hear that your order arrived exactly as communicated and that you are pleased with both the service and the product. Thank you for choosing Aircon Direct!
If you ever need anything else, feel free to visit Appliances Direct for a wide range of home appliances.
Best regards,
Lee
Excellent service
Excellent service. Kept me informed about delivery. Definitely recommend
11 juli 2026
Antwoord van Aircon Direct
Thank you for your positive feedback! We are thrilled to hear that you had an excellent experience with us and that our communication about delivery was helpful. Your recommendation means a lot to us! If you ever need anything else, feel free to visit our website.
Best regards,
Lee
Antwoord van Aircon Direct
Thank you for your positive feedback! We are delighted to hear that your unit arrived on time and is working well for you. If you ever need any more appliances, do check out Appliances Direct for a wide range of products.
Best regards,
Lee
Amazing air conditioning unit dunno…
Amazing air conditioning unit dunno where we would be without it. It was easy to set up and works perfectly to cool the room down, so much so that we had to switch it off . Our small dog is a happy little puppy now
8 juli 2026
Antwoord van Aircon Direct
Hello,
We are thrilled to hear that you are enjoying your air conditioning unit from Aircon Direct! It's great to know that it was easy to set up and effectively cools down your room. We're pleased to hear that even your furry friend is benefiting from a cooler environment.
If you ever need any more cooling solutions, feel free to check out Appliances Direct for a wide range of products.
Best regards,
Lee
Thé air conditioner was delivered by a…
Thé air conditioner was delivered by a very kind and thoughtful man who read the noté I had left on my front door and did what I required since I am disabled.
Thé air conditioner was delivered is working well as is expected of such a fairly expensive product.
I was always kept informed about the delivery time. Thank you.
8 juli 2026
Antwoord van Aircon Direct
Dear Customer,
Thank you for sharing your positive experience with us! We are delighted to hear that the delivery was made with such care and consideration for your needs. It's great to know that the air conditioner is working well and meeting your expectations. We always strive to keep our customers informed throughout the delivery process.
If you ever need any more home essentials, we recommend visiting Appliances Direct for a wide range of products that may interest you.
Best regards,
Ivy
So far my experience was positive
I ordered and air con unit I had to wait about a week for it and it was overpriced but arrived on time and it's working fine , saving me from the heatwave
11 juli 2026
Antwoord van Aircon Direct
Dear Customer,
Thank you for sharing your feedback with us! We're pleased to hear that your air con unit arrived on time and is working well to keep you cool during the heatwave. If you ever need any more cooling solutions, we recommend checking out Appliances Direct for a wide range of options.
Stay cool!
Mark
Antwoord van Aircon Direct
Thank you for sharing your amazing experience with us! We're thrilled to hear that you had a positive interaction with Aircon Direct. If you ever need anything else, feel free to reach out. For more fantastic deals on laptops, you may want to check out Laptops Direct. Have a great day!
Lee
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