Just renewed my fixed rate ISA for a further 3 years. Alongside rates which are up there amongst the market leaders their customer service staff are second to none. Phoned just to make sure I was able... Toon meer

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Lees wat reviewers zeggen
For some time now I have invested with Aldermore. The offerings are always amongst the best available and I have never had any problems at all using the site. It is always the first place my self and... Toon meer
All the Aldermore accounts I have had, all fixed rate accounts, were the best interest rate at the time. They have all been easy to open and at maturity my selected options have been carried out witho... Toon meer
The ease of communication when you need reassurance, help or advice is paramount. My 3 year fixed ISA had matured and I wanted to transfer it to a new account . The lady on the phone patiently led... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
We launched Aldermore in 2009 to help those with ideas, big or small, with the courage to take their own paths. From farmers to freelancers, our specialist lending and savings accounts can give you the support you need to help make things happen. We are here for those with ambition, because your success is our success. We call it banking for the bold. To get in touch, follow this link: www.aldermore.co.uk/help-centre/contact-us
Contactgegevens
Reading, Verenigd Koninkrijk
- www.aldermore.co.uk
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User experience & Good savings rates
Good savings rates, very simple website. Very good communication regarding the accounts opened. Been with Aldamore for 5 years now.
Always get good service from aldermore…
Always get good service from aldermore and have never had a reason to complain about anything
Renewal made easy.
Easy to to use Web site with clear and simple direction,pity it's being sold.
aldermore.used tis bank for many years…
aldermore.used tis bank for many years no problems and always competitive interest rates
easy to open account
First class help and advice
The ease of communication when you need reassurance, help or advice is paramount.
My 3 year fixed ISA had matured and I wanted to transfer it to a new account . The lady on the phone patiently led me through the form filling step by step and was friendly and efficient. Everything we set up was confirmed by personal message the following day .
Couldn’t fault the process .
Great online help with account…
Great online help with account management. Secondvto none
Very easy to open and fund an account
Really easy process to open and fund my account. Very clear website and great communication throughout helped too. Highly recommend.
Straightforward application
Straightforward application and good communication regarding steps that should be taken.
No problem with Aldermore.so far they have been great.
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Don't even bother applying for a…
Don't even bother applying for a mortgage with them we have waited since 21st August from AIP....they have wasted our time and energy and our mortgage advisors time.
They sent valuer that lied said we had spray foam in the roof when we havnt as it was completely removed by previous owners and house been bought since. We had mortgage declined and mortgage advisor managed to speak to manager get the decision over turned.
We then waited 3 weeks for unwriters and today they say they wont lend full amount as its a ex council house on council easte !!!!!!!! The house is on a rural road in middle of nowhere with 2 semi detached houses privately owned and the other 2 detached houses privately owned. Its not a council easte its 6 houses in the middle of no where down a long country road !!!!!!! Houses are 1926 Crown Houses built by king and queen they housed soldiers after 1st World War with half acre garden to grow food.... how ridiculous.
So the bank wont lend for ex council houses ???? Because probably 60% of houses are ex.council in UK !!!!!! What about ex council houses in London then!!!!!! worth 1 million pounds!!!!!!! You wont lend to them ???!!!!!What rubbish !!!!! Ive never heard such rubbish in all my life.
They wasted so much time now we may not be able to get a mortgage as the rates have gone up 3 or 4 times whilst we have been waiting for you and this is not exceptable.
I have made a formal complaint.
I have also instructed my Mortgage advisor to go else where as you are just a time waster !!!!!!!
My Mortgage advisor will never use you again either so you have lost out
Just been informed they put the house we are buying down as a flat !!!! . How has this happened
Mrs Willis

Antwoord van Aldermore Bank
Keeping things simple
Set up and confirmation process very straightforward - and an excellent interest rate helps.
A great savings bank with competitive…
A great savings bank with competitive interest rates and first class communication. Totally customer focused. Would highly recommend.
The customer service team is amazing
The customer service team is amazing , by far the best of any UK bank they are personable and listen to their customers needs and issues
Would highly recommend
Good quick service
Opening an account was easy and quick. Interest rate appears very competitive.
Easy to open and start saving
Opened to make interest on money we had in a business account. Easy to do I’d recommend
Straightforward process
Straightforward process. Spoke to one Aldermore employee who was polite and efficient
Good fixed rate interest on isa…
Good fixed rate interest on isa savings. Easy internet application. Always very nice helpful staff on the end of the phone when there has been need to speak with someone.
Good Isa interest rates across 1 to 5…
Good Isa interest rates across 1 to 5 years and easy to maneuver online from one company to another.
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