Just renewed my fixed rate ISA for a further 3 years. Alongside rates which are up there amongst the market leaders their customer service staff are second to none. Phoned just to make sure I was able... Toon meer
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For some time now I have invested with Aldermore. The offerings are always amongst the best available and I have never had any problems at all using the site. It is always the first place my self and... Toon meer
All the Aldermore accounts I have had, all fixed rate accounts, were the best interest rate at the time. They have all been easy to open and at maturity my selected options have been carried out witho... Toon meer
The ease of communication when you need reassurance, help or advice is paramount. My 3 year fixed ISA had matured and I wanted to transfer it to a new account . The lady on the phone patiently led... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
We launched Aldermore in 2009 to help those with ideas, big or small, with the courage to take their own paths. From farmers to freelancers, our specialist lending and savings accounts can give you the support you need to help make things happen. We are here for those with ambition, because your success is our success. We call it banking for the bold. To get in touch, follow this link: www.aldermore.co.uk/help-centre/contact-us
Contactgegevens
Reading, Verenigd Koninkrijk
- www.aldermore.co.uk
4,5
Uitstekend
6K reviews
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It is very easy to navigate the website…
It is very easy to navigate the website and to transfer funds. When I pay funds in I always get an acknowledgement from Aldermore. I have been banking with them for several years and I have never had an issue with them. The interest rates offered are fair and very reasonable.
28 augustus 2026
Review zonder uitnodiging
Straight forward with no gremlins…
Straight forward with no gremlins attached, Interest added on time and being kept updated at all times.
29 augustus 2026
Review zonder uitnodiging
Ease of use
Ease of use . very simple procedure . good communication throughout
28 augustus 2026
Review zonder uitnodiging
Excellent
Excellent, simple to use account set up and customer support lady who i called was very helpful.
28 augustus 2026
Review zonder uitnodiging
The process of opening my account was…
The process of opening my account was very easy. The website is so simple and secure and withdrawing my money was no problem. I would highly recommend this bank for your savings.
26 augustus 2026
Review zonder uitnodiging
Excellent call centre staff
Excellent call centre staff. For both ne and for my wire who has hearing difficulties. Also the online website is very easy to navigate and to use.
27 augustus 2026
Review zonder uitnodiging
Kan ondersteuning van AI gebruiken bij reactiesLees meer
Bij Trustpilot draait alles om menselijke content. Dit bedrijf kan echter ook onze AI-ondersteunde tool gebruiken die ze helpt bij het schrijven van hun reacties.
I have been trying to get an answer out of Aldermore for 6 weeks!
I have been trying to get an answer out of Aldermore for 6 weeks its a relatively simple question relating to a debenture that i just need a side letter for. They lost my first email and are taking weeks to respond since receiving the second. They turn their phone lines clean off - this is abysmal service which the consequence being a lucrative purchase is likely to fall through for me.
27 augustus 2026
Review zonder uitnodiging
Antwoord van Aldermore Bank
We’re sorry this has been your experience and would like to look into this for you. Please message mortgage.advisers@aldermore.co.uk using Trustpilot as the email subject, with your full name, contact number and postcode, and we’ll contact you directly. Thank you.
Very simple and no hidden introductory…
Very simple and no hidden introductory rate issues
11 augustus 2026
Great user experience
Clear, simple, user experience, and a good rate for my ISA.
23 augustus 2026
Review zonder uitnodiging
My wife and I trust Aldermore
My wife and I trust Aldermore. Very efficient yet friendly and excellent customer services by phone and on line. Communication is very good and setting up accounts is straightforward. They offer a good range of products with a variety of rates for savers and interest is always paid on time. Can’t praise Aldermore enough and recommend them to other savers.
23 augustus 2026
Review zonder uitnodiging
Flexible and helpful
19 augustus 2026
Prompt response
19 augustus 2026
Differing experiences
My experience opening an isa was fine. My wife's experience was truly abysmal !
21 augustus 2026
Review zonder uitnodiging
Antwoord van Aldermore Bank
We’re sorry this has been your experience and would like to look into this for you. Please message savings.feedback@aldermore.co.uk with your full name, contact number and postcode, and we’ll contact you directly. Thank you.
Efficient website and fund management
I have always been pleased with Aldermore and have used them many times for my investments. They have an easy to use website and clear instructions and options when the funds are maturing.
21 augustus 2026
Review zonder uitnodiging
Always great interest rates
Always great interest rates, excellent service plus security of my investment.
18 augustus 2026
Review zonder uitnodiging
My remortgage application has been with…
Applied through a mortgage adviser and now proceeding with offer.
20 augustus 2026
Review zonder uitnodiging
Antwoord van Aldermore Bank
We’re sorry this has been your experience and would like to look into this for you. Please message mortgage.advisers@aldermore.co.uk using Trustpilot as the email subject, with your full name, contact number and postcode, and we’ll contact you directly. Thank you.
Simple and easy funds transfer and ths…
Simple and easy funds transfer and ths bank has a very good reputation.
15 augustus 2026
Review zonder uitnodiging
Aldermore is a great Bank
Aldermore is a great Bank. Great customer service and very competitive savings rates. Very clear and straightforward online banking.
20 augustus 2026
Review zonder uitnodiging
Wonderful experience
All of the contacts I telephoned were helpful friendly and very patient answering all my questions before helping me step by step to complete my transaction. Thank you
14 augustus 2026
Review zonder uitnodiging
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