Alfaholidays Reviews 

5.382
TrustScore 4.5 uit 5

4,6

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Beoordeeld met 4 van de 5 sterren

Had a fantastic time at the Eliot celebrating my 50th birthday. Coach driver Trevor was brilliant. The room was lovely. Food great. Entertainment a bit dated. Staff very helpful. Hotel was welcoming.... Toon meer

Beoordeeld met 5 van de 5 sterren

We were on the trip to Newquay 130YN Exceptional Value with three excursions included amazing. Fabulous holiday from beginning to end. The coach driver Tony Parnham looked after all passengers of al... Toon meer

Beoordeeld met 4 van de 5 sterren

Fantastic Hotel staff and Food Facilities are excellent very well looked after . We had three Drivers Dan our first Driver from another company was excellent cheerful and helpful . Jennifer our... Toon meer

Beoordeeld met 5 van de 5 sterren

Wonderful stay. All staff friendly and professional. Our Driver, Debbie, South Mimms to Blackpool, 13.9.26. First time I've travelled with her. What a lovely, kind, considerate and helpful lady. Fab... Toon meer


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4,6

Uitstekend

TrustScore 4.5 uit 5

5K reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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Heeft 96% van zijn negatieve reviews beantwoord

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4,6

Alle reviews

(5.382)

1.177 reviews in de afgelopen 12 maanden

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Beoordeeld met 5 van de 5 sterren

Great Holiday

Great holiday,helpful pleasant staff good menu and clean room.Entertainment was good at night,pleasant driver.Only little blip wi-fi not great,other than that see you somewhere soon Terry & Jean Doncaster Thank You.

6 september 2026
Review zonder uitnodiging
Beoordeeld met 4 van de 5 sterren

Lovely holiday based in Llandudno

Lovely holiday based in Llandudno. 3 steam trains included in price. Hotel on sea front. Quite a walk into town for those with mobility to consider. Bus stop at
Back of hotel to local towns.
Food menu choice wide and served by friendly staff.

5 september 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Lovely hotel but poor service

Great trips with a friendly and helpful driver. Lovely hotel fabulous room kept really clean. Only problem was service at meal times. Wait staff were disorganised and waiting for food so very slow service. One waiter Ryan was really good and kept apologising for delays in getting food out. He was really busy and getting a lot of complaints but kept smiling was really polite and friendly despite the pressure on him. Hotel is in a great location with a stunning walk into Melrose, which is full of lovely coffee and gift shops and a great museum. On the whole really enjoyed the holiday. Thank you

6 september 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

First Class Service

Unfortunately, I sustained an injury on our first night there and was unable to stay for the full 7 days. All staff at the hotel were fantastic in helping me. Craig our driver was compassionate to the point of dropping me off at the local hospital. Contacted Alpha and spoke with a lady called Louise who organised a taxi to take me and my husband home all the way to Yorkshire from Tenby. Our journey home was a pleasant one with our driver who was concerned for my welfare. We had 2 stops on the way home. At no point did I feel rushed. First class service.

6 september 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Imperial Hotel. Ilfracombe

Holiday was great from start to finish. Love how our cases are placed on the feeder coach & we see them no more until they are placed outside our hotel room and the same on the return journey. Lovely relaxing coach travel and our driver Jed was great. Good choice of meals & Gluten Free choices were excellent for one of our party. Variation of our tours were good too. Lovely room & lovely staff throughout the hotel. Entertainment was good too. Enjoyed the nightly bingo.

6 september 2026
Review zonder uitnodiging
Beoordeeld met 4 van de 5 sterren

IOM 7 Days

Hotel was well run and all staff were friendly and helpful. Get to see most places on the island although there is little more than time to get a coffee or bite to eat in most stops. Ferry timings make for two full days of travelling which is unfortunate but beyond Alfa's control.

6 september 2026
Review zonder uitnodiging
Beoordeeld met 4 van de 5 sterren

Derbyshire and Chatsworth house

Coach pick up was half hour late but you can't help traffic and roadworks.
Don't think drivers should put music on the coach, it's very loud, no adjustments available per seat and not everyone likes the music chosen in fact it is extremely irritating. Coach was a Aldermaston coach, well equipped but extremely cramped.
Got to Reading interchange and change over was done smoothly despite 3 coaches being held up in traffic.
Hotel was lovely, very clean and comfortable,rooms had everything you needed, lots of lifts, staff polite and helpful...just a shame it was opposite a multi story car park with views out onto graffiti city, would have been nice to look out over the Derbyshire country side. Food was quite nice with plenty of choice.
Driver was not very well informed about the places we visited but was a hired driver rather than Alfa staff, he was accommodating, polite and very witty though! He was a very safe and steady driver.
The places we visited were varied and interesting, had plenty of time at Chatsworth House and the villages we went to. Had a trip out every day, no "days at leisure" which I personally don't like! The cost of the holiday was very good value considering what was included.
Altogether we enjoyed the holiday very much and have already booked our next adventure!!!

7 september 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Overall everything was good & excellent…

Overall everything was good & excellent value for money. Wonderful staff from drivers to hotel team & a streamlined service throughout. E.G. Hotel staff had room keys ready on our arrival so no queuing at reception! Little gestures like this set Alfa apart from other coach holiday companies. Thank you

7 september 2026
Review zonder uitnodiging
Beoordeeld met 4 van de 5 sterren

Comfortable coaches

Comfortable coaches, lovely driver, friendly hotel, with a varied menu. The excursions were well planned.
And the weather was very kind, that may not have been down to Alfa, but it helped.

7 september 2026
Review zonder uitnodiging
Beoordeeld met 4 van de 5 sterren

That Dave the driver took us to…

That Dave the driver took us to different locations on the island the hotel was very good except for the manger and one of the person behind the bar that my son Nicholas needed i.d for a non alcohol drink he is 23. The manger telling us he would have lost his licence thinking my son was drinking alcohol but he wasn't. Josh the waiter had his hands full with a lot of tables but he was very good.

5 september 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Thank you for a fab time

Thank you for a fab time . Great hotel , lovely staff who catered for our every need.everything was perfect. We made lovely new friends and made happy holiday memories

5 september 2026
Review zonder uitnodiging
Beoordeeld met 4 van de 5 sterren

A very good holiday

A very good holiday. Good hotel. Good location. Friendly staff. Good food. Friendly driver. Overall a good time. Only issue, didn't know we had to travel to Tamworth first before Bridlington.

8 september 2026
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

we stopped in your ROYAL HOTEL in…worst hotel ever

we stopped in your ROYAL HOTEL in SKEGNESS ,in august this year .dinners was served on cold plates. one night waited 40 minutes for our sweet.staff was rude .rooms not been cleaned,dirty sheets on bed .w

24 augustus 2026
Review zonder uitnodiging
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Antwoord van Alfaholidays

Hi Janice, we are very sorry to hear that your holiday with us to Skegness wasn’t up to the high standard we expect. We would like to look into the issues you have raised. Please email your booking reference and experience to care@alfaholidays.co.uk and our team will be in touch.

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