only purchased two (both different) oak door thresholds, I struggled to find the product in the length I required (1800mm), majority of local suppliers only had 900mm. Although expensive, items suppl... Toon meer
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Lees wat reviewers zeggen
I chose vintage Arizona oak, a 220mm wide board and love it. Really helpful and knowledgeable staff , lots to choose from and large exhibition pieces on show so you get an idea of what it’s going to l... Toon meer
I am really pleased with the excellent product as it look fantastic. Two of the packets was damaged on their ends but these were hidden when laying them down on the bedroom floor so no issues.
The staff were very helpful throughout the ordering process and I received exactly what I required. There was an issue with the delivery not arriving when the transport company said it would, but th... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
Established in 2004 in Leicestershire, Ambience Hardwood Flooring is a UK distributor of solid and engineered wood, laminate, and luxury vinyl flooring. The company offers over 200 flooring variations, alongside underlays, trims, adhesives, and general wood care treatments. The business supplies residential and commercial customers throughout the UK mainland. Our extensive catalogue features solid, engineered, laminate, and luxury vinyl flooring in plank, herringbone, and parquet block styles. We stock premium wood species including Oak, Walnut, and Hickory in multi-ply and 3-ply constructions, offering brushed, oiled, lacquered, and hand-scraped finishes. We supply leading industry brands such as Quickstep, Elka, and Floorify, alongside underlays, moisture barriers, and solid oak trims. For ongoing maintenance and finishing, we offer adhesives and general wood treatments from Bona, Osmo, and Treatex. Customers benefit from free mainland UK delivery on orders over £500 (exc. VAT), fast nationwide delivery from our dedicated 1300ft² warehouse, and complimentary flooring samples. Backed by an 'Excellent' cumulative average Trustpilot score from over 4,000 reviews, our team offers expert support from measurement to installation.
Contactgegevens
Unit 5 Euston Street Freemens Common, LE2 7ST, Leicester, Verenigd Koninkrijk
- 01162741050
- customerservices@ambiencehardwoodflooring.com
- www.ambiencehardwoodflooring.co.uk
4,9
Uitstekend
4K reviews
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Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Heeft 100% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 48 uur
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Excellent product and quick delivery
Excellent product and quick delivery
Wish more companies were like this!!
2 februari 2026
Fast delivery
6 februari 2026
Super happy .
Super happy .. updates with progress and invoice in box with my oiled wood floor cleaner! :))
6 februari 2026
Really helpful staff
Really helpful staff , very knowledgable too . Flooring and panelling delivered exactly when they said they would
28 januari 2026
Brilliant service Aaron was so helpful…
Brilliant service Aaron was so helpful last week, been and ordered today with Neil who was helpful. Well done guys definitely recommended.
31 januari 2026
Review zonder uitnodiging
Excellent range of products
We knew the type and look that we wanted for our wooden floor, but couldn't find the right one until we discovered Ambience Flooring. The extensive samples in their showroom actually gave us too many to choose from. They also had excellent samples for the vinyl tiles we required for other rooms.
The staff are very knowledgeable and helpful.
21 januari 2026
Scotia beading ,Courteous and fast delivery great…
Courteous and fast delivery great product at a great price
27 januari 2026
Very 😌good 👍
20 januari 2026
Ambience service is great. EVRI's isnt
EVRI messed up the delivery. They often do. This left me without threshold plate and delays to getting the carpet fitted. Neil from Ambience was great. He contacted EVRI, got fobbed off and just sent me a replacement. Better still, unprompted he changed the delivery agent to DPD. 2 days later I have my threshold plate and don't have to put off the carpet fitters
27 januari 2026
Antwoord van Ambience Hardwood Flooring
Hi John,
We have a very good customer services team that are here to help you, please do contact them customerservices@ambiencehardwoodflooring.com or reply to any of your order emails.
Excellent service.
We have always found the team at Ambience to be extremely helpful in our choice of flooring.
26 januari 2026
third time purchased the flooring
third time purchased the flooring, very happy with the service and vaule for money
20 januari 2026
It was easy to purchase and the…
It was easy to purchase and the delivery was spot on... and very competitive... I went back 2 days later and purchased some more.
23 januari 2026
Quickstep Floor Cleaning Fluid
Item as described. Packaged well. Arrived very quickly. All Good.
22 januari 2026
Quality product
12 januari 2026
Delivered on time
Delivered on time. Driver took time to put them in a place convenient for me.
16 januari 2026
Easy to order and delivered as stated
Easy to order and delivered as stated - will use again.
15 januari 2026
Excellent oak flooring accessories and…
Excellent oak flooring accessories and quick delivery
8 januari 2026
Quality products and a first class…
Quality products and a first class friendly service
12 januari 2026
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