The A Team Appliance Repair Reviews 

I’d give no stars if I could. Check better business bureau for my full report. Also check Facebook and other places you can’t buy reviews. The pay to be sponsored and boosted by Google search.
This is a scam company! Never pay cash or etransfer. My date of experience is not accurate but was a couple years ago.

World's best scammers, they should be put in jail. Hope government take action. Take cash accept no credit card and charge HST and no HST number on the invoice I am sure they are not reporting revenues and HST to CRA.

When I booked the visit, I was informed of an $80 service call fee, which I agreed to.
However, once the technician arrived, I was told there was an additional $320 charge required to troubleshoot and identify the issue. This fee was not disclosed during the booking call. Had I been informed upfront, I would have been able to make an informed decision before committing to the appointment.

The technician also identified that the required part would cost $856.

My concern is specifically about the lack of transparency regarding the $320 diagnostic fee. This is material information that should have been communicated before the technician arrived, not after

wow... they're good. looks like their entire MO is scamming people under the guise of appliance repair.

In my HASTE I called these guys - didn't do my due diligence. Reading some of the other comments, I'm glad it only cost me $300.

DO NOT call these guys. They use all of our money to pay top SEO to be at the top of google searches. They've manipulated their online google reviews.

Theives

FRAUD!! BEWARE.

My appliance wasn’t working they quoted me $4000.00 for the part. The part actually cost $352.00 as we got it fix elsewhere.

They took $3000.00 from me and didn’t give it back. They only take etransfer and debit cuz they were getting to many claims from credit cards.

They won’t give you the part information because they don’t want you to do your own research.

Pass this on DO NOT GO HERE AND BE A VICTIM OF THIS CRIME.

It took them 3 months to repair my fridgidaire microwave for it to last 6 weeks for before breaking again. There warranty is a lousy 30 days. There communication was horrible. I was constantly call them for updates.

They are bunch of scammers they just mention about $80 visit and then without even trying to figure out the problem talks about servicing and labour charges. They were suppose to check and suggest a fix not tell us about service charges without even knowing what's wrong with the appliance.

Scammer came to repair Samsung fridge spent a hour looking into the problem and charged $450 for parts and $450 for labour pretended to fix the issue and left a box of microwave parts in a box. Won’t issue refund. Don’t let these people in your house.

Did diagnostic. Said we needed rotational kit $700. Dryer not fixed.

Came back. Said we needed rotational kit new drum. Not on original diagnostic paperwork.

Horrible customer service people.

We would never have agreed to repairs of $1400+. Could have bought new dryer for less than that.

They ripped us off. Two Seniors. Will file with Consumer Protection and report senior abuse.

Do not use this company. They are corrupt scam artists.

Better Business Bureau F rating
102 bad Google reviews
Homestars over 500 bad reviews
W5 investigation into their scams
CityTV report on their scams.

Like everyone else here, I was scammed by these uncouth people. Abel came to my home, and then Ash when Abel could not remove a microwave oven. After paying their fees, they wanted $1,295 to fix a 16 year old washing machine and $500 o fix a 16 year old microwave. Needless to say, I did not go along. And I truly doubt their diagnostics for either because I now know they are scammers through and through. STAY AWAY. Do not call 866-840-9010.

An Appliance Repair Team technician came by within hours after I put in a washing machine service request online. The agreement was that the technician would provide a quote for fixing the machine. If I did not pursue with the quoted fix, I would have to pay $80 visit fee.

The technician's first response after staring at the machine for a few seconds was, "you're better off buying a new one." I asked him what the issue was with the machine. He said that would require him to run a diagnosis and would cost me about $300 (never heard before). He continued, "after the diagnosis, a repair may cost you anywhere between $400 to $800. Even after that, there is no guarantee that the issue would be fixed."

I didn't agree to (and wasn't confident) to spend over $300 on his diagnosis just to get a quote and spend another $400-$800 on a repair that wasn't guaranteed to fix the issue. So, the guy did not provide a quote but insisted that I pay the visit fee. Argument ensued between the two of us on the matter (I insisted "no quote, no visit fee". He insisted "no diagnosis, no quote"). My conclusion was that they were there just for the visit fee.

fast forward a year later, I had forgotten the matter until I received a letter from a collections agency recently for that visit fee. I reached out to their customer support and described what had happened. No, they won't listen. They just proved to me that they are truly the monster SCAMMERS!!

Do not trust this people. They are scammed. They are bunched of crooked employees. My dryer . I called thos company the initial deposit to visit is $80 to check. But if they open to see what is the problem of the dryer they will charge you $280. And if there more on to it that they need to order. They said I will only pay $455 that's it. They asked me to signed the paper . Then I found out that they cross out the amount we agreed about . They changed the amount to $770.

cannot trust them - damaged my stove, did not fill out warranty paperwork liked about warranty, did not connect parts fully, wires were not connected, put in parts that break down shortly after service, blamed surge protection on the house that has surge protection.......... awful terrible i lost $4000++ to this scam.

No stars - only giving them 1 cause I have to!!! This company is a scam! Do NOT use this company! They overcharge and do not actually fix appliances! They scammed my elderly mother and charged her $250 without actually fixing the dryer and then quoted that they needed an additional $560 for parts! SCAM ARTISTS!!! DO NOT USE!!!!

Complete scam. DO NOT USE THIS COMPANY. Came out on a Sunday to repair our dryer. Was told the service charge would be $80. No premium for Sunday service. If we went ahead with the repair, they would waive the service fee. Once here, we were told $280 + parts if needed. Ripped our entire dryer apart and told us it was broken and we'd have to order new pulley system. Thought he might have the necessary part in the truck but, big surprise, it didn't fit. Put the dryer back together and we are no further ahead with the dryer but out of pocket $315.

They are a bunch of scammers. Without a doubt. 800 and no repair. Never use them. They take your money and do not repair their Google reviews are fake

This company was called to address a problem with our dryer. The heating coil was no longer working and it was occasionally making a noise. The technician came and replaced the heating coil for just under $1000.00. He convinced us that this was the better option to replacing the unit because the dryer would last for many years more. The next day the dryer stated to make a very high pitched screeching sound. We called them back and they sent a technician right away. He said that the drum was just off balance and would level out after a few weeks of running. It is now screeching non-stop while running and they say that they can come back but the service is not covered. I DO NOT RECOMMEND this company.

This company is a massive scam. I paid 2660$ and the appliance is still not working. The quote was to repair the issue.I would call again since it still wasn’t working properly and every time it cost me for their labour and another part but of course never the right part…. The bills kept rising. This is a huge scam!!!! Run from them

The worst company that will scam you. Four visits and my washing machine still doesn’t work. I could have bought almost two new ones for the money they scammed from me.. Absolutely DO NOT call this company

Service Request: My tenant’s dishwasher was not cleaning the dishes. It was observed that the dishwashing pods/detergent was not fully being released from dispenser. I wanted Appliance Repair to diagnose what was wrong with the dishwasher to see if it is worth fixing or if it should instead be replaced.

Assessment of issue by Technician “Gary” (04/14/26): Cost of service to diagnose what is wrong with the dishwasher of $280 plus tax is accepted. I'm advised that the dispenser needs to be replaced to resolve the issue; price is quoted and accepted for replacement part and payment is processed during the service visit

2nd Visit (04/22/26): Replacement part is installed and advised that the dishwasher should now work correctly

Morning of 04/23/26: Tenant attempts to use dishwasher for the first time since service was provided by Gary and advises that the dishwasher is still not cleaning the dishes after a full cycle (the same as before the initial service), however dispenser door on new part is now functioning

Same day, I call back Appliance Repair to inform them that the dishwasher is still not working properly. My tenants receive a call that a Technician will arrive between 3-6 the same day to re-assess the issue. However, that appointment is later cancelled by Appliance Repair and re-scheduled for 04/25/26 between 10:00 – 1:00pm. Technician does not arrive on this day until 6:30pm. Neither my Tenants or myself received a call to advise that they would be late

Complaints about Service

Key Issue: Separate issue (heating system) was not discovered and communicated as part of the initial $280 plus tax assessment. There was more than one major issue with the dishwasher, one was identified and another major issue was not during the same assessment.

Consequence: not having all of the details about the current issues with the dishwasher resulted in me paying for an expensive part that on it’s own did not result in the dishwasher working correctly again, plus receiving a quote for an even more expensive part (over $700) during the second assessment.

Second Issue: Technician arrives nearly 6 hours late for scheduled service call and did not advise that they would not be arriving anywhere close to the scheduled service time. Myself and my Tenants both rearranged our schedules to be available for their arrival at the scheduled time and spent the entire day waiting for their arrival instead of attending to other priorities away from home. Upon arrival at 6:30pm on April 25th (instead of between 10:00am-1:00pm as scheduled) the technician “Gary” afforded no apology or accountability for being unacceptably late and instead said that if was your office’s responsibility to let me know that they were going to be late (which we were never contacted)

Outcome: paying for service and a replacement part to Appliance Repair of $973.46 in total that did not fix the dishwasher, plus needing afterwards to pay for a new dishwasher to ensure that my Tenants had one that worked.