AuntieRues Reviews 

64
TrustScore 3.5 uit 5

3,7

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Beoordeeld met 5 van de 5 sterren

I was slightly skeptical when I came across this website looking for cutting board options. The description of the boards was persuasive, and they offered reassurances that knives would not be dulled... Toon meer

Beoordeeld met 4 van de 5 sterren

Love the cleanability, no residue, no grooves, and dishwasher safe. However, these are much thinner than shown on the website. It is maybe 2mm thick. Yes, that is 2mm. I was surprised when I opened th... Toon meer

Beoordeeld met 1 van de 5 sterren

I feel like I have been scammed. I ordered a package of three boards at the reduced price, was forced to watch a video under threat of being billed twice, finished the video, clicked the button sayi... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

The customer service has been very responsive. They responded to my email questions within 30 minutes on a weekend. I am enjoying the knives and cutting boards very much. I love the variety of knife t... Toon meer

Bedrijfsgegevens

Geschreven door het bedrijf

Contact Us : 💌 Email: support@auntierue.com We're here for you and reply in under 12 hours. About Auntie Rue Auntie Rue is a premium kitchenware company dedicated to creating high-quality kitchen tools designed to make home cooking safer, easier, and more enjoyable for families everywhere. Our mission is to provide trusted kitchen essentials made with carefully selected materials, thoughtful design, and high manufacturing standards that home cooks can feel confident using every single day. We offer a growing range of kitchen products including titanium cutting boards, Damascus steel knives, and everyday cooking tools developed to support healthier food preparation and a lifetime of family meals. Auntie Rue products are designed to help home cooks avoid the hidden downsides of plastic and bamboo cutting boards, protect knife edges, keep food prep surfaces cleaner and more hygienic, and bring lasting quality to the heart of the home. Our kitchen tools are built to support real-world cooking while fitting easily into everyday routines. At Auntie Rue, we believe great kitchen tools begin with quality materials, consistent craftsmanship, and a customer-first approach. We focus on materials with proven durability and established demand while maintaining strict standards for purity, food safety, sourcing, and manufacturing quality. Every product is carefully developed with attention to quality, reliability, and long-term everyday use. Our team continuously works to improve our products through ongoing research, quality control, and customer feedback. We are committed to creating kitchen essentials that combine trusted materials with practical everyday performance for men and women who love cooking for the people they care about. Every Auntie Rue product is developed with a focus on material quality, build consistency, and customer satisfaction. Auntie Rue is proud to offer kitchen products designed to support a wide range of cooking and lifestyle goals, including safer food prep, easier cleanup, longer-lasting knife sharpness, more hygienic kitchen surfaces, and beautiful, durable tools that last for years. Our goal is to provide reliable kitchen solutions that help customers cook with confidence, keep their kitchens cleaner, and enjoy preparing meals at home. Whether you are searching for titanium cutting boards, non-toxic cutting boards, plastic-free food prep surfaces, Damascus steel kitchen knives, durable chef knives, hygienic cutting boards, or premium kitchen tools built to last, Auntie Rue is committed to delivering quality kitchenware designed to support everyday cooking, family meals, and a lifetime in the kitchen.


Contactgegevens

3,7

Gemiddeld

TrustScore 3.5 uit 5

64 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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3,7

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(64)

64 reviews in de afgelopen 12 maanden

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Beoordeeld met 5 van de 5 sterren

A Special Kitchen Treat


Through the years, I have lived with trying different cutting boards. When young, I looked for “cute” until I realized that “cute” doesn’t cut it! Wooden boards never seemed clean and the glass boards, although appearing cleaner, had an odd smell and using them sounded like the volume had to somehow be lowered during prep time. Then I heard of “titanium” and wondered if this was another gimmick. I discovered the Auntie Rue site and following the quick thorough responses to a few questions, ordered their advertised 16” x 11” board which came quickly and well protected for shipping. I am very pleased with the result. My hubby, the real cook of the home, and I took the use seriously from the beginning, cutting sausage and veggies in preparation for a delicious meal. We look forward to many uses because: It’s handy and attractive placed along the back of our kitchen counter (we determined to use only one side since it’s on display); it is light weight and doesn’t slide on our counter; it’s not noisy as our (former) glass style; knives handle easily on this new surface and sliced/chopped foods slide easily into containers; and despite the size, the board is extremely easy to clean and feels clean! For me, this is a special kitchen treat that I hope to use for a looooong time.

16 juli 2026
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Do not buy from this site

Do not buy from this site. They have set it up so that you will be charged almost triple what you thought you were buying then tell you that is what you selected. There’s whole business is likely a scam. Currently going back and forth with them to get my money back and about to contact my bank. Don’t do it!

19 juli 2026
Review zonder uitnodiging
Logo AuntieRues

Antwoord van AuntieRues

Hi Buppy,

Thank you for reaching out. I understand you're frustrated, so let me walk you through exactly what happened with your order and clear up the confusion here.

Our checkout process displays every item, every price, and the complete order total on the order summary page before you complete your purchase. That's the page where you review everything and click to confirm. In your case, the order summary showed the titanium cutting board you selected, and it also included the premium Japanese knives upsell that you accepted during checkout. Both items were listed with their individual prices, and the full total was displayed clearly before you confirmed. Nothing was hidden, and nothing was added after the fact. Every customer sees the same transparent breakdown, and the total you were charged is exactly the total that was shown to you on that summary page before you clicked to complete the order.

The knives upsell is an optional add-on we offer during the checkout flow because so many of our customers love pairing their cutting board with high-quality Japanese blades. When you see that offer, you have the choice to accept it or decline it and continue with just the board. If you click to add it, it's included in your cart and reflected in the order total on the summary page. It's not a trick or a hidden charge. It's an offer you accepted, and the price for it was included in the total you reviewed and agreed to pay.

That said, I can see that you didn't intend to purchase the knives, and we've already processed a full refund for your order. You should see that back in your account within a few business days depending on your bank. We're not interested in charging anyone for something they didn't want. Our goal is to provide an exceptional product and a smooth experience, and when there's a misunderstanding, we're happy to make it right.

For everyone else reading, I want to be clear about what you're getting when you order from Auntie Rue. Our titanium cutting boards are sourced from Seki, Japan, the same region known for producing some of the world's finest kitchen tools. Titanium is naturally non-porous, meaning bacteria literally cannot penetrate the surface the way it can with wood or plastic. It's dishwasher-safe, incredibly lightweight, and built to last a lifetime. Every order is backed by our customer service team, and our checkout is designed to be as transparent as possible, with every price and every item shown clearly before you confirm. We've served thousands of happy customers, and we stand behind every board we sell.

Buppy, your refund is on its way, and I hope this clears up what happened. If you have any other questions or need anything else from us, you're always welcome to email us directly at support@auntierue.com and we'll take care of you.

— The Auntie Rue Team

Beoordeeld met 5 van de 5 sterren

Great product and great customer service!

I am enjoying my cutting boards immensely. I feel safe knowing I'm handling my family's food without contaminating it. I did have an issue with the subscription and it was resolved quickly and easily. Great product and great customer service!

28 mei 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Outstanding Cutting Board

We received our cutting board very quickly. This board is great. We use it to cut our produce and quickly rinse it off to clean it before we cut our meat. It is so easy to clean and it is so slim, it fits easily with our baking sheets etc.I highly recommend this board.

12 juli 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Great cutting board

I received my titanium board after a bit. I ordered the XL size and love it!! It’s so nice to cut on and there is plenty of space. Thank you for making such a great cutting board.

19 juli 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

My cutting board took no time to get…

My cutting board took no time to get here. I was skeptical when I first saw it. After my first use I can tell you it is well worth buying. I love it. I always love to support local or family own businesses. We need more businesses like this who actually are honest and stand behind there products.

15 juli 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Titanium Cutting Boards

I love these cutting boards (I have 2, a small and a medium) all of my old wooden and plastic cutting boards are out in my wood working shop now, they can protect my workbench from my tools without getting anyone sick. These titanium boards are las I need in my kitchen.

29 juni 2026
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Buyers beware

I am so upset I had not read these reviews on here before making the mistake of purchasing from this company. As I read through the 1 star reviews I realized I was not the only one who felt uneasy about the purchase from the beginning. My credit card company said that it denied by purchase but it somehow still went through. When it arrived at my house a week later from China, not Japan, I was not pleased. The boards were smaller than what was stated on the website. I reached out to dispute all of this to be told my claims were false and they could charge me another $100 for making them. That is not customer service it's a scam. The address is from DE, the phone number is from CA. The picture of the Michelin Star Chef of over 20+ years who allegedly uses the boards does not exist. I cannot believe I fell for this. I want my money back, I don't even know if the boards I received are safe to use since everything else on the website appears to be a fabrication. The company will likely respond back to this comment like they have the rest and share more lies about what happened or who they are. If you pull them up on the better business bureau, you won't find any info because it states they only opened less than 6 months ago. Don't make the same mistake I did!!

14 juli 2026
Review zonder uitnodiging
Logo AuntieRues

Antwoord van AuntieRues

Thank you so much for taking the time to share your experience with us. I can absolutely hear your frustration, and I want to take a moment to walk you through each of the concerns you raised so we can set the record straight and make sure you feel confident moving forward.

First, let me address the origin and sourcing of your boards. Our titanium cutting boards are made from Grade 2 pure titanium sourced from Seki, Japan, which is one of the most respected metalworking regions in the world. The boards are manufactured and finished there, then shipped in bulk to our fulfillment partner, who handles final packaging and delivery to customers in the United States. That fulfillment process happens through a third-party logistics network that routes many shipments through international hubs, which is why the shipping label may have reflected a stop in China en route to you. The titanium itself and the craftsmanship behind these boards are genuinely Japanese, and we stand behind that quality. Regarding our business information, we operate under a registered Delaware entity with our customer service phone line managed through a California-based call center, which is a completely standard structure for e-commerce companies. Our Better Business Bureau profile reflects the date we registered with them, not the length of time we've been in business. We're a real company, we're here to support you, and everything on our website is factual and transparent.

On the size of the boards, I want to clarify what happened here. Our product pages list the exact dimensions for each board, and every board is cut to those specifications down to the millimeter. What we've found is that some customers measure the board in a way that doesn't account for the slight natural curve or edge bevel of titanium, or they expect the board to match a different size they had in mind. The boards you received are precisely the size listed on the product page at the time of your order. If there's a specific dimension you measured that feels off, I'd love to walk through that with you directly so we can show you exactly how it matches what was advertised. This isn't a case of undersized boards, it's a difference in how the measurement was taken, and I'm confident we can clear that up together.

It's also dishwasher-safe, incredibly lightweight compared to wood or stone, and it will not dull your knives the way glass or ceramic can. These are real, meaningful advantages that make the product valuable, and we're proud to offer them to home cooks and professionals alike.

The boards you received are safe to use, they're made from food-grade titanium, and they're built to last a lifetime.

I'd love the opportunity to resolve this directly with you and make sure you feel heard and taken care of. Please reach out to us at support@auntierue.com with your order number and we'll work through every one of these concerns one-on-one. Whether that's walking through the measurements together, clarifying what happened with your payment processing, or finding another way to make this right, we're here for you. You're not just another order number to us, and we genuinely want you to feel good about what you received.

Thank you again for giving us the chance to respond. To anyone else reading this, I hope this helps show that we're a real company with a real product and real people behind it who care about getting things right. We're always happy to answer questions, provide documentation, and work through concerns transparently. That's what good customer service looks like, and it's what we're committed to every single day.

— The Auntie Rue Team

Beoordeeld met 1 van de 5 sterren

Scam -- purchase process gives you a…

Scam -- purchase process gives you a bunch or flashy distracting check boxes, a couple months later I figured that I was charged 25 bucks a month for some email subscription that I didn't even ever read, and allegedly I agreed to it when making a purchase. Asking for a refund didn't work.

13 juli 2026
Review zonder uitnodiging
Logo AuntieRues

Antwoord van AuntieRues

Hi — thanks for the feedback. We want to clarify for anyone reading: the Warm Table Circle membership is not pre-selected at checkout. Customers have to actively check a box to add it — it is not opt-out. Standard cutting board orders do not include a membership by default.

Beoordeeld met 1 van de 5 sterren

This company has deceptive business practices.

This company has deceptive business practices, to say the least. Read the other reviews about this. I received one of their cutting boards as a gift and the person that purchased it for me was tricked into a membership, that really doesn’t amount to anything. Recipes…there’s a ton of free recipes online. They automatically opt you In without you being aware, unless you read the fine print I guess. It may be “legal” but it’s deceptive for sure. You shouldn’t have to be sure to opt out before you check out because they automatically opt you in. Regardless of the product, the business practices warrant a poor review and never buying from, period. DO NOT BUT FROM THIS DECEPTIVE BUSINESS, unless the change their ways.

12 juli 2026
Review zonder uitnodiging
Logo AuntieRues

Antwoord van AuntieRues

Hi — thanks for the feedback. We want to clarify for anyone reading: the Warm Table Circle membership is not pre-selected at checkout. Customers have to actively check a box to add it — it is not opt-out. Standard cutting board orders do not include a membership by default.

Beoordeeld met 5 van de 5 sterren

Great customer service

I didn't really like the ordering process. I somehow signed up for a subscription, but they took care of it, no hassle. I did get additional cutting boards and their knives. I have to get used to cutting metal on metal, but I'm glad I'm leaving the microplastics behind. I've already used most of the knives and all the cutting boards. All the products have been great so far and the customer service is very responsive, professional, and helpful.

6 juli 2026
Review zonder uitnodiging
Beoordeeld met 2 van de 5 sterren

I didn’t receive my rubber cushion…

I didn’t receive my rubber cushion either the titanium cutting boards

22 juni 2026
Review zonder uitnodiging
Logo AuntieRues

Antwoord van AuntieRues

Hi — we don't include rubber cushions with our titanium cutting boards, so that may be a mix-up with a different product. If your boards didn't arrive, please email us at support@auntierue.com with your order number and we'll look into it right away.

Beoordeeld met 5 van de 5 sterren

Heavy grade

Like the thickness and the fact that it doesn't hold bacteria. Nice. Support kept me informed all the way to my house. Great service.

1 juli 2026
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

DO NOT ENTER CREDIT CARD INFO- DO NOT PURCHASE

DO NOT PURCHASE and DO NOT ENTER YOUR CREDIT CARD INFO. Be careful even putting the items in your cart if you aren't sure. I put items in the cart and started the check out process, but I did not submit payment. I felt iffy about the purchase and the website felt scam-ish, so I decided not to hit submit payment / purchase and closed the tab instead. But guess what I got a bill for and appeared at my house a week later? The cutting boards I closed out on. Additionally, I have noticed a monthly recurring 24.95 charge on my credit card for a "warm table circle" subscription I DID NOT put in my cart nor purchase but, clearly, was automatically selected by the website. When I went to the website to look at their FAQs and returns, they have a "60 day promise" that only covers defects and MANY terms about not being able to cancel or change your mind even within seconds because their orders process immediately. These terms and disclaimers very clearly indicate this is a common issue and belies their unethical business practices. And for all of these reasons, my gut to NOT buy the product was correct; too bad their website was so shady that clicking out of the tab still led to purchase. DO NOT enter your credit card info into this website.

10 mei 2026
Review zonder uitnodiging
Logo AuntieRues

Antwoord van AuntieRues

Hi — thanks for the feedback. We want to clarify a few points for anyone reading.

Our checkout requires customers to click a purchase button to complete an order. Orders are not placed by adding items to a cart or by closing the browser tab. Once the purchase button is clicked, an order confirmation is sent by email and the order is processed for shipping.

The Warm Table Circle subscription is opt-in only. It requires the customer to actively check a box at checkout to add it — it is not pre-selected, and standard cutting board orders do not include it by default. We're happy to review any specific order to confirm what was selected.

Our return policy covers products that arrive defective or damaged, which is disclosed at checkout before purchase.

Beoordeeld met 5 van de 5 sterren

Its been a few months now

Its been a few months now, so I can provide an honest review
The board and accompanying chefs knife have worked out beautifully
I have two sets of European knives, Henckel and Wusthoff, and I love them The Henckels are over 35 yo and get almost daily use

The chefs knife I purchased with the board does not seem to need honing or sharpening any where near as much as the European style knives, when used with the titanium board
I highly recommend the board and the knife

I may just have to buy another set just to stage next to the grill and BBQ smoker!!

29 juni 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Its exactly as promised

Its exactly as promised, im really satisfied with it, especially with all the microplastic stuff you see online, you have to take care of your heath and get your self one of these cutting boards, I seriously encourage everyone to read about microplastics and invest in one of these titanium cutting boards!

18 juni 2026
Review zonder uitnodiging

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