AuntieRues Reviews 

60-day return policy is misleading. It's advertised as returnable if I don't love it. However, returns are only accepted for manufacturing defects-no exceptions. The cutting board is quite a bit thinner than pictures suggest. The fact that they mention items may not look like how represented in pictures is also suspect.

You have to watch like a hawk. They somehow signed me up for a $24.95 subscription, probably a pre checked box. I NEVER sign up for free trials that I have to cancel later. When I complained the refused a refund and offered $10 as a courtesy. I missed the first charge, so I ended up paying $50 for something I didn't want. But hey, the gave me $10 back.

The titanium cutting boards and knife set were above our expectations. The knives are beautiful and well crafted as stated on your website. Auntie Rue kept us updated with the progress of our order when it shipped which was much appreciated.

We love the cutting board we purchased! It was shipped promptly and packaged well. Thank you!

The Cutting Boards we received do NOT LOOK LIKE the ones on the website.

Also the "Contact customer support" links don't even work.

Starting to wonder if this is a scam.

The customer support link just started working after we were emailing

Also you never admitted that the hanging notch in the handle as shown on the website is missing from what was sent.

The pictures on the home page clearly show the notch in the handle (which i sent multiple pictures of) and you would not acknowledge. You keep telling me what was delivered is exactly what's shown on the web site. It's not. The handle does not have the hanging notch as shown and the pictures are very deceptive on how thick the actual product is.
I would suggest you get rid of those pictures and put up what the customer is actually buying.

They say you can return item for full refund and free shipping. They lie. I did not even open my package when it arrived because I no longer wanted it. I had read reviews that I did not like. They actually threatened me with an additional cost of $102 if i contacted my credit card. I have the email.

it is thinner than I thought but I like that no food or germs will be on it after washing. I like how it feels when cutting

The cutting board was OK, but the knife was fully unacceptable. It was not in any way sharp and I will not be using that knife for anything.

Not only are their products top quality, but the customer service is ALWAYS there to answer any questions! Love my new titanium cutting board (Large cutting board and Katana Series 8 Damascus Chef Knife), knowing now that I can safely use the board to cut my produce and meats, being able to truly clean it, and not fear the transfer of bacteria from a wooden board or plastics from another cutting board I had. The health benefits are paramount for me and AntieRues delivered! The Chef knife is also a game changer! Love it!

Love the way this cutting board works. My knifes guide through anything like a slice of bread and butter. Excellent investment, ; would highly recommend 👌

It took a while for the boards and knife set to get to me, like 3 weeks, but the knife set is great and the boards are very lightweight titanium. Go into the dishwasher easily. They do show the scratches from cutting but that's ok, that's what they are used for:). Still wish the sharpener wasn't back ordered.

Was well informed of updates of arrival of board.
However order description promised a free gift which did not arrive with the board.

I am very happy. I bought these new titanium cutting boards. They are so easy to use and even easier to clean. I particularly enjoy that they are safe from absorbing bacteria and risking contamination to other foods. They are so easy to clean and thin for storage. I am very happy I bought them. I bought a large, medium and small size so all my needs are well taken care of.

The customer service I received at AuntieRues was top notch. I had received a damaged piece, and they replaced it immediately. Very responsive and professional. I would NEVER hesitate to work with them again and purchase their products.

The cutting board is a flat piece of heavy gauge metal. That is exactly what was advertised. There were two things that could have been done better.

The edges of the metal were machine cut, and they feel sharp. Not sharp in a way that I worried about getting scratched. Would have been a nice touch if the edges were grounded a little to make them a little less sharp.

The rubber corners were slip on. They came off easy when I slid the cutting board across my counter top. They came off in the dish washer.

I ended up using epoxy adhesive to permanently attach the rubber corners.

The product is a pleasure to cut on. I've only had it for a week so I can't speak to its long-term durability. It's easy to use and clean off with a soapy sponge, then towel dry. The only criticism I have is that the edges feel a bit sharp - including on the insides of the hand-hold cut-out. I think they should roll/smooth the edging a bit to protect older, crepey skin.

Fast service and you always kept us up to date. WE love the cutting boards. The knife could not be shaper. We use it with tender loving care.

The board itself is fine! Seems to work well and doesn’t unduly dull the knives.
Two problems tho: the small plastic feet come off frequently, especially when washing; also the edges of the cutting board are sharp in places, around the outside and the inside of the handle? cut out. Especially when washing, you could get cut.

The cutting boards are as described. They are easy to clean. It doesn’t leave any cut marks that cut through the boards thus reducing contamination. My only complaint is that the knives I have leave scratch marks on the boards. I read that ceramic knives will not leave scratches but I haven’t been able to try any yet.

While the cutting board is nice (thin though), THIS COMPANY WILL CONTINUE TO CHARGE YOUR CREDIT CARD every 28 days. Furthermore, when you call the phone number on the credit card charge, THE NUMBER IS TO A CELL PHONE THAT IS TURNED OFF! You will never ever talk to someone at Auntie Rue's. Ever. They will keep charging your card until your bank stops it or you are forced to charge your credit card number to stop the fraudulent charges by Auntie Rue's.
You can not trust this company. They will indeed steal from you by continuing to charge your card long after the initial product payment in full, and it is almost impossible to stop them.