Avanti Gas have gone out of their way to respond in timely fashion and adjust my monthly direct debit and send me a cheque happy days. I spoke to Paula today to thank her and she was absolutely charm... Toon meer
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
My experience with the company's tech is not great ,which is why I spoke to Paula who was extremely helpful. The issue I keep having is with the web site which does not recognise our account number as... Toon meer
Bedrijf heeft geantwoord
Today we were visited by Joel due to our gas pipe being broken following building work being carried around our house. Joel was extremely professional and friendly. We couldn't fault him for the servi... Toon meer
Bedrijf heeft geantwoord
Frankie was lovely today. She made the experience seamless and enjoyable even asking such well informed and helpful questions that led me to ask questions I had not realised I needed the answers to.... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Over AvantiGas LPG
Geschreven door het bedrijf
AvantiGas is a leading Liquefied Petroleum Gas (LPG) supplier in the UK, offering efficient off-grid energy solutions for both homes and businesses. We now also offer BioLPG to both our Business and Home customers as part of our incentive to succeed in a low carbon future and meet the decarbonisation challenge with BioLPG. If you’re looking for a reliable energy alternative that caters to your unique needs, explore what AvantiGas can do for you.
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Contactgegevens
Verenigd Koninkrijk
- 08082080000
- enquiries@avantigas.com
- www.avantigas.com
4,7
Uitstekend
7K reviews
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Heeft 100% van zijn negatieve reviews beantwoord
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Helpful staff
Very easy to get through to the right department without being on hold for ages. Staff were very helpful and friendly and easily understand. Never had a problem when needing to order gas or having to wait long for delivery.
W Christian.
23 juni 2026
Review zonder uitnodiging
Antwoord van AvantiGas LPG
Hi William,
Thanks for taking the time to share your feedback.
We are always on hand if there is anything more we can do!
The AvantiGas Team
As a business we have been with Avanti…
As a business we have been with Avanti for years now. The staff are always polite and helpful - which sadly is a rare thing when dealing with utility companies.
The drivers and office staff take pride in their job and deliver a professional service.
22 juni 2026
Review zonder uitnodiging
Antwoord van AvantiGas LPG
Hello,
Thank you for leaving us a review.
Wea re pleased to hear we always deliver an excellent service. Our team are always on hand if there is anything more we can do.
The AvantiGas Team
An excellent ‘ listening ‘ company
Very responsive, listened to my needs and have responded , we will be going into winter with a new gas tank and with a great supplier, Thankyou Avanti Gas
22 juni 2026
Review zonder uitnodiging
Antwoord van AvantiGas LPG
HI Paul,
Thanks so much for your review.
We are pleased to hear we have been able to assist you recently with the replacement of your LPG tank.
If there is anything more we can do to help please reach out.
The AvantiGas Team
Always excellent service from you telephone team
Have been a customer for over 30 years and we always have had good service from your telephone, delivery and site teams.
22 juni 2026
Review zonder uitnodiging
Antwoord van AvantiGas LPG
Hi Stephen,
Thanks so much for leaving us a review.
We are pleased to hear you have been a loyal customer of ours for so long!
The AvantiGas Team
Friendly help and advice
I called enquiries for help with accessing our account on line as we had lost the details. Paula was extremely helpful, kind and friendly and sorted everything out for me and has even gone the extra mile to e-mail me to ensure everything has gone well. Our new contract is now in place, so thank you to Les in contracts who talked me through the process on the phone so that I did not have to fill out lots of forms on line, a process not always easy for we older people.
16 juni 2026
Review zonder uitnodiging
Antwoord van AvantiGas LPG
Hi Patricia,
Thank you for leaving us a review.
We are delighted to hear Les and Paula have been on hand to assist you recently.
We are sure they both will be pleased to hear of your feedback.
The AvantiGas Team
Quick and accurate query answer and…
Quick and accurate query answer and resolution.
19 juni 2026
Review zonder uitnodiging
Antwoord van AvantiGas LPG
Hello,
Thanks for your review.
We are pleased to hear your recent query has been resolved quickly!
The AvantiGas Team
Jayne was very helpful dealing with my…
Jayne was very helpful dealing with my query today
18 juni 2026
Review zonder uitnodiging
Antwoord van AvantiGas LPG
Hi Lee,
Thanks for taking the time to leave us a review.
We are sure Jayne will be delighted to hear of your feedback following your recent telephone call.
The AvantiGas Team
Hassle free Customer Service
I had to contact Avanti Gas (15th June) about for a few queries as I was approaching the end of my current contract.
The Customer Service Advisor, Paula, was able to answer and assist all my queries promptly without any fuss.
Today I renewed my contract, yes price is important, but the level of service is equally important which is why I decided to renew again. Plus the delivery team are excellent also, so reliable.
15 juni 2026
Review zonder uitnodiging
Antwoord van AvantiGas LPG
Hi Steve,
Thanks for taking the time share your review.
It is great to hear you have received such a great service from us and have chosen to renew your agreement!
The AvantiGas Team
The Team were great
The Team were great, needed to renew my contract, all done within 15 mins.. well done Les Banton
19 juni 2026
Review zonder uitnodiging
Antwoord van AvantiGas LPG
Hi Pete,
Thanks for leaving us a review.
It is great to hear Les has been able to assist you with your new contract.
If there is anything more we can do please reach out.
The AvantiGas Team
My reason for the call was addressed in…
My reason for the call was addressed in a polite and professional manner. The phone was answered immediately and the customer services department were able to respond to my request without delay. Very impressed by Jayne.
19 juni 2026
Review zonder uitnodiging
Antwoord van AvantiGas LPG
Hi Jacqueline,
Thanks so much for your review.
We are delighted to hear Jayne was able to assist you recently.
We will be sure to pass your comments on to Jayne and we are sure she will be pleased to hear.
The AvantiGas Team
Not able to enter my reading online
Contacted Avantigas today to update my reading due to price increase and the website wouldn't accept my reading. Fortunately Lily was very efficient and accepted my reading, job done within 2 minutes. Very pleased.
19 juni 2026
Review zonder uitnodiging
Antwoord van AvantiGas LPG
Hi Mike,
Thanks for your review.
It is great to see Lily was able to resolve your query today.
We are always on hand if there is anything more we can do.
The AvantiGas Team
Hi it was lovely to speak to Paula she…
Hi it was lovely to speak to Paula she was very helpful and pleasant.
Very impressed with the service thanks John
18 juni 2026
Review zonder uitnodiging
Antwoord van AvantiGas LPG
Hello Mr Muggleton,
Thanks for taking the time to leave us a review.
We are pleased to hear Paula has provided such a great service.
We will be sure to pass your comments on.
The AvantiGas Team
I messaged avanti gas on their online…
I messaged avanti gas on their online login page. My query was answered promptly. The person who sent the reply was called Frankie.
18 juni 2026
Review zonder uitnodiging
Antwoord van AvantiGas LPG
Hi Alison,
Thanks for leaving us a review following your recent conversation with Frankie.
We are sure she will be pleased to hear your kind words.
The AvantiGas Team
Avanti staff very helpful and pleasant
18 juni 2026
Review zonder uitnodiging
Antwoord van AvantiGas LPG
Hi Joanna,
Thanks for leaving us a review.
It is great to hear we have been helpful and pleasant during your recent contact!
The AvantiGas Team
I was very happy after speaking to…
I was very happy after speaking to Paula today at avanti. She was most helpful and understanding
18 juni 2026
Review zonder uitnodiging
Antwoord van AvantiGas LPG
Hi Denise,
Thanks for your review.
It is great to see you have given Paula excellent feedback following your recent telephone call.
We will be sure to pass your comments on to Paula.
The AvantiGas Team
Phone was answered quickly and my…
Phone was answered quickly and my problem resolved quickly.
Very helpful and pleasant lady on the phone
17 juni 2026
Review zonder uitnodiging
Antwoord van AvantiGas LPG
Hello,
Thank you for taking the time to leave us a review.
We are pleased to hear we have been helpful during your recent contact.
We are always on hand to help if you need anything further.
The AvantiGas Team
Kind and considerate top marks 👌
Kind and considerate top marks 👌
16 juni 2026
Review zonder uitnodiging
Antwoord van AvantiGas LPG
Hi Ivan,
Thanks so much for leaving us a review!
We are pleased to hear we have delivered an excellent service.
The AvantiGas Team
Avanti Gas Customer Service…
Avanti Gas Customer Service Representative Lily- I found to be extremely professional, she listened to my call and, although she was unable to deal with my difficulty, did refer the matter on to those within the Company that could do so. This then was resolved in a speedy, kind and helpful manner. Needless to say I am most pleased with the result – thankyou!
17 juni 2026
Review zonder uitnodiging
Antwoord van AvantiGas LPG
Hi Maureen,
Thanks for leaving us a review following your recent telephone call with Lily.
It is great to hear we have been able to resolve your query so efficiently!
The AvantiGas Team
Rang AvantiGas to give my meter reading…
Rang AvantiGas to give my meter reading instead of online and was greeted by a lovely lady who was very friendly and understanding. Have had dealings with the team before and I am always very happy with the customer service.
17 juni 2026
Review zonder uitnodiging
Antwoord van AvantiGas LPG
Hi Jennifer,
Thank you for leaving us a review.
Wea re pleased to hear you have always been happy with the service we offer!
The AvantiGas Team
Very helpful with sorting out change of…
Very helpful with sorting out change of address.
17 juni 2026
Review zonder uitnodiging
Antwoord van AvantiGas LPG
Hi Gail,
Thanks for your review.
We are delighted t o hear you have been pleased with the recent contact with our team!
The AvantiGas Team
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