Bar Stool Centre Reviews 

So happy we purchased from Bar Stool Centre. The furniture quality is very good, customer service is faultless. A very positive experience all round.

Good price, very useful for all the shoes I have.

Easy to navigate website, price and fast postage. Got exactly what I ordered.

Good range of products and I like my new stool. Quick delivery was good.

Had a small issue with one stool , problem solved new stool on the way

Affordability and a great range to select from.

Purchased an outdoor lounge setting for a deck area. While the shipping was a little slow, the setting was easy to put together and looks fantastic.
Can't wait for the weather to warm up a bit.
Great communication along the way.

Excellent product. Have been looking for Navy Velvet for Navy Velvet bar stools for ages.
Fast delivery, excellent quality and super easy to assemble. Great customer service too. Would recommend.

Great service . Excellent product

I was very happy with the quality of my barstools stools. They were easy to put together and were exactly as described. Great chairs at a great price

It’s a great product - stool on wheels - that is exactly what I was looking for.

This is a great site, very good quality furniture, quick free delivery that I love and always look for

I’m thrilled with the value for money, quick delivery and quality of the items. Will purchase again.

Great products with the best prices. We needed to change our order and the super friendly staff responded rapidly and immediately made the changes we asked for. Great customer service.

Nice designs and product range. Came in a timely fashion. I live remotely so not a lot of options and was good to be able to get it delivered.

They have such a great range of furniture that is of high quality and value for money. Easy to navigate website in terms of choosing and ordering and check out. Delivery is the fastest I’ve seen in terms of online furniture. Products are exactly as described and easy to assemble. I’ll be buying from them than going to the local hardware store from now on.

Great value for money, 1st class product at a very good price

I ordered four bar stools from the Bar Stool Centre, and while the website was easy to navigate and payment was taken immediately, the experience quickly turned into a nightmare. Unacceptable Delays & Poor Communication After placing my order, I received an email stating that due to peak season, shipping might take longer than usual—something that wasn’t mentioned before checkout. It was frustrating to only learn about delays after my payment was processed.
After two weeks with no updates, I had to email them to ask why my order hadn’t shipped. Three days later, the stools finally left their warehouse, only to sit at a freight company’s warehouse for another seven days. The worst part? There’s no way to contact the freight company directly—just a tracking number that showed no movement for 8 days.
Since I travel for work, I needed to know when to expect delivery, but of course, the stools arrived on the day I was away, forcing me to arrange for friends to store them.
Poor Quality & Assembly Issues Once they arrived, I started assembling the first two stools, which took over 70 minutes—not an easy process. Then, I opened the second box only to find that the screws were scattered all over the bottom, as the plastic case holding them had split. After another 60 minutes of struggling, I discovered that two of the foot poles had damaged threads, making it impossible to tighten the screws properly. This meant I was left with only two functional stools out of four—completely unacceptable.
Non-Existent Customer Support I searched all over their website for a contact number—there isn’t one. I had no choice but to waste more time emailing for support, but no one responded. When I finally got a reply, it was from what felt like a faceless robot, saying, "I feel your frustration and will get this investigated straight away." I don’t want an investigation—I just want my problem fixed. But after repeated follow-ups with no real help, I’ve given up.
Final Verdict: Avoid This Company at All Costs I’ll be heading to Harvey Norman this week to buy four working stools—at least they have real customer service where you can call or visit a store for support. This whole experience has been terrible. The furniture is cheap and poorly made, and if you have an issue, good luck trying to get any help—you’ll just be out of pocket with no recourse.
I won’t let this slide—I plan to visit their head office on Collins street to speak directly with the MD/Owner I’m not one to get taken for a ride!
If you’re reading this, save yourself the frustration. Don't waste your time or money.

Fast deleviery and free charirs comfy easy to assembky and clean

Great chairs, great price. Delivery time stretched out a bit.