Bella Bathrooms, especially Kate, assisted us with an unusual pair of orders. Components to replace parts of our 25 year old Hudson Reed (HR) Victorian showers. Back then HR had a retail sales firm... Toon meer
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
Price: very competitive so much so that a rival, leading spares company couldn't match Bella Bathrooms, despite a price match guarantee. Product: looks and feels just like the original I've repla... Toon meer
Bedrijf heeft geantwoord
Joanne in your customer services team provided really outstanding support, preparing the quote in super fast time, ensuring next day delivery, with clear comms every step of the way. This is my second... Toon meer
Bedrijf heeft geantwoord
Package arrived with 'Fragile' tape on, yet has clearly had an incredibly rough trip to us, I've literally never seen a package delivered this damaged before, you think they'd be embarrassed to ha... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Over Bella Bathrooms
Geschreven door het bedrijf
Since 2005 Bella Bathrooms have helped over 350,000 satisfied customers create the bathroom suites of their dreams. With over 20 years of plumbing experience we aim to help people achieve a luxury bathroom at an affordable price be it stunning bathroom furniture with a vast range of vanity units and bathroom cabinets or the popular shower enclosures with associated shower trays. Quality products from the UK’s leading manufacturers characterize the entire range from bathroom taps to heated towel rails.
Please don't hesitate to contact our friendly customer service team should you require any assistance or have a query!
Follow Us
Bella Bathrooms
Geschreven door het bedrijf
- Approved Online Retailer
- We are proud to be British and we are proud to say that we are an approved online retailer for over 20 British manufactures.
- 30 Day Returns Policy
- We like to give our customers peace of mind whilst shopping so we offer 30 days money back guarantee.
- Outstanding Customer Service
- Bella Bathrooms has helped over 350,000 customers with their dream bathrooms and along the way our outstanding customer service team have been their every step of the way. Give us a call or email if you require any sales advice.
- Secure Online Shopping
- You can be sure your shopping experience is secure with Bella Bathrooms. We use an industry standard SSL certificate and payments are securely handled by Sagepay, our payment gateway provider.
- Price Match Service
- Seen a better price else where? Here at Bella Bathrooms we offer an easy to use price match contact form, available on our website to give you the best shopping experience possible.
Contactgegevens
Unit 10 Bowburn South Industrial Estate, DH6 5AD, Bowburn, Durham, Verenigd Koninkrijk
- 0191 303 7771
- customerservices@bellabathrooms.co.uk
- www.bellabathrooms.co.uk
4,7
Uitstekend
5K reviews
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Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Heeft 100% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 1 week
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Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Antwoord van Bella Bathrooms
Hi Keith
Thanks for the 5 stars and feedback, they're greatly appreciated.
Kind regards
Bella Bathrooms
First time using and would use again
Easy to navigate website, competitive prices. My order was well packed, there was no damage and delivery was quick. First time I have used this company, communication was great, I will use again.
28 juli 2026
Antwoord van Bella Bathrooms
Hi Michelle
Thanks for taking the time to leave us such a great 5-star review. We're thrilled to see you would use us again, it means a lot.
Kind regards
Bella Bathrooms
Great communication prompt delivery
Great communication prompt delivery
The perfect sink
22 juli 2026
Antwoord van Bella Bathrooms
Hi Craig
Thanks for the 5 star review, we're glad you could find what you needed. Your feedback is greatly appreciated.
Kind regards
Bella Bathrooms
Great experience
Needed to replace a cracked RAK toilet seat. Found the correct one on Bella (could double check with dimensions provided). Great price, ordered two and they arrived within a couple of days. Brilliant !
20 juli 2026
Antwoord van Bella Bathrooms
Hi Mark
Thanks for leaving us such a great 5 star review. I'm glad we had what you needed at a price you liked. Thanks again
Kind regards
Bella Bathrooms
Well any difficulties re delivery were…
Well any difficulties re delivery were not in any way due to them. Tracking was spot on delivery accurate and subsequent actions by company were really helpful in a situation not caused by them. Am sure the product when installed will be fit for purpose at a very competitive price. But this confidence from this seller. You will get 10* treatment from start to finish including tracked delivery.
20 juli 2026
Antwoord van Bella Bathrooms
Hi Christine
Thank you so much for the 5 stars and lovely feedback, it means a lot to the team.
Kind regards
Bella Bathrooms
All good but a slight concern
Goods delivered as described. Only slight concern was the polystyrene packing which was a board broken up and stuffed into the box it came in. Goods weren’t damaged but I wouldn’t be trusting that packing method to work every time.
23 juli 2026
Antwoord van Bella Bathrooms
Hi
Thanks for the 4 stars. I'm glad to see your goods arrived undamaged, but I'll pass on your feedback regarding the packaging. It's much appreciated.
Kind regards
Bella Bathrooms
Super fast delivery by a lovely helpful…
Super fast delivery by a lovely helpful gentleman. Nothing was too much trouble. Would definitely purchase from again.
23 juli 2026
Antwoord van Bella Bathrooms
Hi Melanie
Thanks for the 5 stars and great feedback, we're so glad you are happy with the service received.
Kind regards
Bella Bathrooms
Always on the ball and great customer…
Always on the ball and great customer service if anything is wrong or missing 5*
21 juli 2026
Antwoord van Bella Bathrooms
Hi Adam
Many thanks for the review. You've said it is 5* but have only left us one star on the rating. Is this correct?
Kind regards
Bella Bathrooms
Quick and efficient
20 juli 2026
Antwoord van Bella Bathrooms
Hi Hazel
Thanks for the 5 stars and feedback, they are greatly appreciated.
Kind regards
Bella Bathrooms
I ordered some tap cartridges and then…
I ordered some tap cartridges and then needed them delivered as quickly as possible. The person I spoke to at Bella was helpful and efficient and the new parts arrived before my plumber!
20 juli 2026
Antwoord van Bella Bathrooms
Hi Joanne
Thanks for the 5 star review, we're happy we could help. Thanks for the great feedback too.
Kind regards
Bella Bathrooms
Speedy delivery, quality product, great price
Speedy delivery, best price I could find, product better than the pictures showed - very premium. They didn't bombard me with emails either, which is what has inspired me to post this review!
21 juli 2026
Review zonder uitnodiging
Antwoord van Bella Bathrooms
Hi Jonathan
We're glad to see that you're happy with your purchase and the service received, your feedback means a lot. Thank you so much.
Kind regards
Bella Bathrooms
Absolutely terrible experience with…
Absolutely terrible experience with delivery and service from this company
5 mei 2026
Review zonder uitnodiging
Antwoord van Bella Bathrooms
Requests for information have been ignored, Trustpilot is investigating
Very helpful and respectful member of staff
Very helpful and respectful staff
product good quality and good value
Items Delivered on time in good packing and good condition
Member of staff Danielle was very helpful and full of knowledge and experience answer all my questions professionally
13 juli 2026
Antwoord van Bella Bathrooms
Hi Mahmoud
Thanks for taking the time to leave us such a great review. Danielle will be thrilled with the shoutout and will be so happy she could help.
Kind regards
Bella Bathrooms
Everything went very smoothly and staff…
Everything went very smoothly and staff were very helpful and friendly when I rang with a query.
13 juli 2026
Antwoord van Bella Bathrooms
Hi Suzanne
Thank you so much for the 5 stars and feedback, we're glad to see you're happy with the service you received.
Kind regards
Bella Bathrooms
Antwoord van Bella Bathrooms
Hi Catherine
Thanks for the 5 stars and great feedback, they are truly appreciated.
Kind regards
Bella Bathrooms
Antwoord van Bella Bathrooms
Hi
Thanks for leaving us a 5 star review, it's greatly appreciated
Kind regards
Bella Bathrooms
Antwoord van Bella Bathrooms
Hi Paul
Thanks for your repeat custom, we really appreciate your support.
Kind regards
Bella Bathrooms
Very easy process and responses were…
Very easy process and responses were quick and friendly. A quality bath at a reasonable price. Thanks again.
9 juli 2026
Antwoord van Bella Bathrooms
Hi Dean
Thanks for the 5 stars and great feedback, we're glad you're happy with your purchase. We appreciate your custom.
Kind regards
Bella Bathrooms
Excellent service
Excellent service, I must especially commend the courier they use.
‘Stop Start’ courier kept me informed before the delivery then right up to kerb. Each time clear eta, similar to Uber app.
I was able to go about my day without fear of missing them.
15 juli 2026
Review zonder uitnodiging
Antwoord van Bella Bathrooms
Hi
Thank you so much for the 5 stars and great review; we're glad to see you're happy with the service received. I'll pass on your praise to the courier.
Kind regards
Bella Bathrooms
Quick and efficient service with…
Quick and efficient service with excellent communication. Thank you.
1 mei 2026
Antwoord van Bella Bathrooms
Hi Mr Gray
Thanks for the 5 stars and feedback, they are greatly appreciated.
Kind regards
Bella Bathrooms
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