Benchmarx Kitchens & Joinery Reviews 

The outstanding knowledge from Alana Cross the kitchen designer was invaluable, we have never met anyone who exuded some much enthusiasm and experience. Alana is an amazing asset to the company.

Very friendly and helpful staff. Helped me sort my kitchen out at short notice and made the process nice and easy. Would definitely recommend. Really impressed with the price too.

Benchmarx Folkestone - what a great team.
Service from start to finish was second to none.
Kitchen design, advice, costing, supply I cannot fault this branch for their professionalism and customer service.
There was an (external) issue with the waste disposal but the team persisted and resolved it in no time.
Extremely happy with the end results.

Great choice of kitchen units and super helpful, knowledgeable and friendly staff at Benchmarx Broadland Gate Norwich. They went the extra mile in after sales service too. I’d highly recommend them.

Can’t thank the team at Martlesham enough, having experienced the failure of a Butler sink, Huw and Barbara went above and beyond to ensure not only that a replacement was sourced, but that it was covered under warranty and delivered quickly without any fuss, I have used this branch for many years now, it is good to know that customer service is still the focus point and I can confidently provide a service to my customers that is backed up some years after initial installation has been completed. Thanks once again and I hope this gives anyone looking to use Benchmarx some reassurance of customer service and backup.

Gloucester Branch. We have had outstanding professional service from James Blake with our new kitchen.
From our initial meeting through to the completion he has consistently impressed us with his excellent knowledge of the product and the subsequent plan of our new kitchen. He responded to our needs and added his own ideas. He was always helpful and flexible to alter plans but never put us under any pressure, at the same time was fully prepared for our meetings.
His recommendation of the fitter proved to be extremely successful. Throughout the installation he provided excellent communication and commitment. We did experience some issues which James resolved without any quibbles, even going so far as instigating compensation from a supplier.
We are extremely thrilled with our new kitchen. Thank you James!

After visiting several of the main brands we opted to go with Benchmarx as the quality and finish of the ready assembled units looked good at a very competitive price .
We arranged for Carly from the Rickmansworth branch to visit our house to carry out an initial survey. On this visit and our subsequent trip to the showroom she was extremely pleasant, helpful and knowledgeable without any hint of ‘pressure selling’ or mention of the dreaded time sensitive special offers.
Right from the start Carly promised to work with us throughout the project until we were completely happy with the final result – which she absolutely did.
Needless to say we are completely delighted with our new kitchen.

Very impressed how helpful Huw Marsden was today, I asked a number of questions and he was able to help enough for me to decide to purchase my new kitchen in the near future. Thank you.

I can't praise Benchmarx (Nuneaton) enough for their support and advise over the past few months whilst I've been refitting our Kitchen. Albion, Kirsty and Lucie are amazing people to work with and are extremely knowledgeable about their products. Their level of professionalism is exemplary, and I wouldn't hesitate in recommending their services.

Professional design service, knowledgable staff, quick to answer and resolve queries or problems. Good range of quality products. Malvern staff were great.

I had a great experience working with James at Benchmarx. From start to finish, his customer service was outstanding. He was knowledgeable, approachable, and took the time to really understand what I needed, offering helpful advice without ever being pushy.

James was quick to respond to any questions and made the whole process smooth and stress-free. His attention to detail and willingness to go the extra mile really stood out. It’s clear he genuinely cares about his customers and takes pride in delivering a high level of service.

I wouldn’t hesitate to recommend James to anyone looking for reliable and professional support. A real credit to the team at Benchmarx.

Heather and dave

Excellent service! Glen and Sue from the Woodford branch have been absolutely brilliant. I had some bad luck with a builder I was recommended by Howdens , and Glen has gone over and beyond to help me out to rectify everything . Sue was great with the design and layout and the kitchen looks great now . Thanks Glen and Sue - I am so grateful for all the help and advice

I’ve been working with Benchmark Kitchens at their Gloucester branch for many years, and their service has been consistently outstanding throughout. Over that time, I’ve purchased dozens of kitchens, and the experience has always been nothing short of five star.

Cara and James in particular deserve special recognition. They are incredibly knowledgeable, professional, and always willing to help. No request is ever too much trouble. Whether it’s assisting with designs, managing orders, or handling last minute changes, they consistently go above and beyond to ensure everything runs smoothly.

The quality of the kitchens is excellent, pricing is highly competitive, and the entire process from start to finish is seamless every time. It’s rare to find a team that is this reliable and easy to work with.

I’ll be purchasing a further 40 to 50 kitchens through them this year, which speaks volumes about the trust and consistency they deliver.

I wouldn’t go anywhere else. Highly recommended.

I couldn’t reccomend James and Cara at benchmarx in Gloucester enough! Their quality of service and professionalism is second to none! They’re both very knowledgable with their work and always more than happy to help out with whatever is needed!

Benchmarx is my complete go to kitchen provider and I would not go elsewhere! Couldn’t recommend them enough

My wife Linda and I needed a new kitchen and visited Benchmarx, Hove recently. We very much liked the range of kitchens on display and met a lovely young lady called Monique. She was so helpful and came to our home to measure up and advise us.
She was very presentable, extremely knowledgable and and very professional throughout and we were more than happy to order straight away.
We have had our kitchen installed and are so so happy with it.
Monique was always available to advise throughout and we can't thank her enough. She is a credit to the company and we shall recommend her and Benchmarx to all our friends and family
Well done Monique and I hope Benchmarx appreciate your value to the company. Good professional staff that know their job and enjoy helping people are a rare commodity nowadays

Big disappointment with the Croydon branch.
So many issues with delays of units, incorrect measurements, lack of communication and misinformation.
Despite making a formal complaint I’m afraid it came down to their word against ours and of course we were not believed in our complaint and the staff covered their backs.
We were recommended to use Benchmarx but I’m afraid I would not recommend them at all. A very stressful experience which I wouldn’t wish on anyone.

Service from Grant and Charley at the farnborough branch went above and beyond and we are over the moon with the finished install. Grant even came in on his day off to meet us at the showroom. Great team and would recommend

A big thank you to Cara & James at Gloucester branch. They were polite, prompt and most helpful.

I ventured into the Worksop showroom one fateful day, confused and overwhelmed after visiting several other companies, I didn't anticipate this being the day I ordered however I was met with extremely helpful, thoughtful, reassuring staff. I cannot fault the service, the process and the product and would happily recommend Elisa and Josh at Worksop to create anyone's new kitchen. We love our new kitchen, ESPECIALLY THE BIN DRAWER!! Thank you Elisa and Josh.. from Amelia and family!

A massive Thank You to David at Benchmarx, Whitstable!
From the first visit, he understood exactly what I wanted and dreamed for my kitchen. His design has given me the storage and workspace needed, even taking the time to help me choose all accessories from style of cupboard to door handles, all excellent quality.
David and his team are friendly, helpful and were supportive throughout, working with my builder Jon they have helped make the whole process feel easy and stress free.
I am so pleased with finished result and enjoying my new kitchen.
I highly recommend this them!