Benchmarx Kitchens & Joinery Reviews 

2.839
•
TrustScore 5 uit 5

4,8

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Beoordeeld met 5 van de 5 sterren

We bought our kitchen at the Benchmarx branch in Ludlow and are extremely pleased with the kitchen itself and the advice, design and after sales support received from Daniel there. He listened to our... Toon meer

Beoordeeld met 5 van de 5 sterren

Aston was welcoming and easy to talk to. I said which kithen I liked in the showroom and she took it from there, I didn't need to worry about anything else. Aston came and took measurements before and... Toon meer

Beoordeeld met 5 van de 5 sterren

Adam Wilson, the Implant Branch Manager at the Rugby Branch was a real pleasure to do business with. From listening to my kitchen and utility room ideas to planning both the rooms, it was refreshingly... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

I needed a kitchen update for our small kitchen and needed extra storage space and after researching different sites online for months , I called into my Benchmarx showroom Mold on the off chance off... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Kookwinkel

Over Benchmarx Kitchens & Joinery

Geschreven door het bedrijf

At Benchmarx, we sell our kitchens and accessories to trade professionals only. That is because we believe you'll get the best possible results if your kitchen is installed by an experienced tradesperson. Benchmarx gives you access to top brands at competitive trade prices, backed up by comprehensive guarantees. What's more, you'll benefit from our free design service. Our professional kitchen designers are here to help plan your kitchen - turning your ideas for your living space into reality. Why Choose Benchmarx?

✓ High quality, ready assembled kitchens, built to last

✓ Wide choice of kitchen styles to suit any home and any budget

✓ Extensive range of appliances and accessories to suit any home and any budget

✓ Free professional kitchen design service

✓ Free home surveys

✓ First class customer care

✓ Comprehensive guarantees

✓ Delivered to your door by us

Our Benchmarx Guarantees

✓ Lifetime guarantee on all rigid cabinets* and soft close drawer boxes, covering defects in workmanship and materials. ✓ 25 year covering hinges, adjustable cabinet legs, wall hanging brackets and shelf supports. ✓ 10 year covering standard drawer boxes ✓ 5 year covering fascias and drawer fronts We use the highest quality Blum hinges and soft close drawer systems. Our soft close hinge is fully concealed into the hinge cup. *excludes 925 corner units, 150 pull-out units and larder units which are supplied ready to assemble.

Contactgegevens

4,8

Uitstekend

TrustScore 5 uit 5

3K reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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Heeft 90% van zijn negatieve reviews beantwoord

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4,8

Alle reviews

(2.839)

194 reviews in de afgelopen 12 maanden

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Beoordeeld met 5 van de 5 sterren

First class service at the right price too!

Googling for prices and availability of a Neff dishwasher we were rather surprised to find that Benchmarx were offering the best deal via Travis Perkins. A quick call to James Blake their Kitchen Designer at the local branch, and he confirmed price and availability. Placed the order on 16/2 and he rang to confirm it was available for collection the next day. Collection was easy, with the chap at the Cheltenham branch loading it into the car within minutes. First class service.

17 februari 2026
Review zonder uitnodiging
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Antwoord van Benchmarx Kitchens & Joinery

Good morning Tim, we're thrilled to hear about your positive experience. It sounds like James did really well with your order. We're proud to have such dedicated team members who make a difference for our customers. Thanks again and we hope to welcome you back again soon! Branka@TP &BMX

Beoordeeld met 5 van de 5 sterren

Excellent customer service

The teams at Gloucester and Cheltenham were extremely helpful. My order was only small, but they went out of their way to solve problems, source replacement items when the originals were not available, and to check that I was happy with the result. James at Gloucester in particular was great, and rang me as his first job after the New Year break to make sure that I got my order delivered at the time I needed it. I will definitely go back to Benchmarx if ever I need a new kitchen!

9 januari 2026
Review zonder uitnodiging
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Antwoord van Benchmarx Kitchens & Joinery

Good morning Jane, thank you for the review! We're so glad to hear you had a positive experience with our Gloucester and Cheltenham teams. We appreciate your kind words. We strive to provide excellent service to all our customers, and we're happy to hear that we were able to assist you. We hope to see you again soon! Thank you, Branka@TP and BMX

Beoordeeld met 5 van de 5 sterren

Felix at Benchmarx Basildon is a true credit

Benchmarx at Basildon is truly a great store to come to. All staff in the store are an absolute delight to work with and always have a smile on their face and are able to have a laugh and joke but are so helpful when needed.

Furthermore after having multiple kitchens delivered I would like to highlight Felix the delivery driver he is a true star and highlights everything I’ve already stated to the max anytime I come into the Basildon branch he always welcomes me with a smile and asks how my day is. He is a true credit to the company and a joy to work with.

27 februari 2026
Review zonder uitnodiging
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Antwoord van Benchmarx Kitchens & Joinery

Good morning Michael, thank you for taking the time to leave your lovely review! We're so glad to hear you had a positive experience at our Basildon branch. The team is dedicated to providing excellent customer service, and we appreciate you taking the time to share your feedback. We'll let Felix and the rest of the team know what a great job they are doing. We hope to see you again soon! Thank you, BrankaTP&BMX

Beoordeeld met 5 van de 5 sterren

Brilliant from start to finish

Brilliant from start to finish, the staff at Maidstone branch are very helpful and full of great ideas.recommend.

27 februari 2026
Review zonder uitnodiging
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Antwoord van Benchmarx Kitchens & Joinery

Good morning Julia, thank you for the review! We appreciate your business and are glad to hear that you find our Maidstone branch helpful and accommodating. We strive to provide excellent service and are pleased that you have had positive experiences with our team. Please come and visit us again soon! Thank you, Branka@TP&BMX

Beoordeeld met 5 van de 5 sterren

Benchmarx Basildon

Benchmarx Basildon. Just a massive thank you to Felix for delivering and offloading the kitchen the other day . What a genuinely lovely bloke , really friendly and never stopped smiling. I know its his job, but he actually cares about it . Cheers Felix top man .

23 februari 2026
Review zonder uitnodiging
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Antwoord van Benchmarx Kitchens & Joinery

Good morning Richard, we're delighted to hear about your positive experience with our team at the Basildon branch! We appreciate your kind words and are so glad you found our staff, and especially Felix, so helpful and engaging. We always strive to provide excellent customer service and we are so pleased to see our team has done such a great job! Thank, you, Branka@TP &BMX

Beoordeeld met 5 van de 5 sterren

Great team, great service!

We needed to replace some utility room doors and went to Benchmarx at Maidstone, with some ideas. After speaking to Emma, we came out with much better ideas. Emma did a plan, so it was easy to get an idea of what the upgrade would look like. Ordering was so simple and we collected the goods ourselves.
The whole team at Maidstone were great, all very personable people, a fantastic team.
Many thanks in particular to Emma, Sam and Mark.
We wholeheartedly recommend the Maidstone branch and their staff😊

18 februari 2026
Review zonder uitnodiging
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Antwoord van Benchmarx Kitchens & Joinery

Hi Sally, we appreciate you taking the time to leave such a fantastic review. We are so pleased to see that our Maidstone team has done such a great job with your order. We will make sure to pass your comments on to Emma, Sam, Mark and the rest of the team, they will be so pleased to see them. Thank you for the recommendations! Branka@TP and BMX

Beoordeeld met 5 van de 5 sterren

Fantastic service from Phil at Walmley…

Fantastic service from Phil at Walmley Benchmarx in designing my kitchen. Listened to all my ideas and came up with a great design. We didn't go with Benchmarx in the end due to colour preferences and cabinet availability but still a great experience and would highly recommend.

3 februari 2026
Review zonder uitnodiging
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Antwoord van Benchmarx Kitchens & Joinery

Good morning Annie, thank you for taking the time to leave your review. We appreciate your kind words and are so glad you found our staff, and especially Phil, helpful and knowledgeable. We always strive to provide excellent customer service and we are so pleased to see our team has done such a great job! We are happy to have lived up to your expectations. Thank you for the recommendations, we are looking forward to welcoming you back into the branch soon! Thank you, Branka@TP and BMX

Beoordeeld met 5 van de 5 sterren

Amazing expierence at the Whitstable branch with David

Last year we got a new kitchen from Benchmarx in Whistable. I had not heard of Benchmarx before but we went into their showroom in Whistable as we were in the area and from start to finish the whole process was so smooth and the team were so friendly. As a result we got the exact kitchen we wanted with no compromises for a great price - granite worktops, painted wood units etc. This is especially thanks to David who looked after us throughout the work; he was super responsive and helpful. We can't thank him and the team at Benchmarx enough. We love our new kitchen.

1 september 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Professional team

Adam and Kay from the Rugby branch certainly know their products. Their knowledge and professionalism is second to none. Answered all our querics with ease.
Well done.

9 februari 2026
Review zonder uitnodiging
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Antwoord van Benchmarx Kitchens & Joinery

Good morning Susan, thank you for leaving such a lovely review! We are really happy to see that you received such a great service from our colleagues Adam and Kay. Could you please let us know which Benchmarx branch this was so that we can make sure Adam and Kay see your lovely feedback? Many thanks, Branka@TP and BMX

Beoordeeld met 5 van de 5 sterren

Complete kitchen renovation

Paul Harris-Grundy took over our kitchen refit project partway through, and breathed new life into the process, working closely with us and the fitter to finalise the design. He was flexible and accommodating throughout, liaising with the worktop and flooring suppliers to ensure that all aspects came together exactly as planned. A really nice guy with a can-do approach.
We’re delighted with the quality of the kitchen renovation and heartily recommend Benchmarx Epsom to those looking for a great service.

13 januari 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

From the moment we booked for a…

From the moment we booked for a consultation, Karen, our kitchen designer, could not have been more helpful. We had the usual issues with delays to our building work, but she kept in touch with us and picked up where we left off as soon as we were ready. Communication was excellent, she always looked for the best deal for us and helped us to achieve the best layout and make the most of the space we had. We are so happy with the end product and cannot recommend the team highly enough.

13 februari 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Porthmadog (Gwynedd) branch is a REAL GEM ...

We had the absolute pleasure to work with the PORTHMADOG branch to create a wonderful kitchen. I had met with another supplier, but when Sophie came to the project to view the options, I just knew she was the one I wanted to work with. Sophie & Rebekah are a brilliant team who are committed and passionate about providing creative solutions for their clients. When we were confronted with a couple of challenges along the way (none of which were Benchmarx's fault) the response from them was exceptional. I can't recommend this branch highly enough .... Thank you Sophie for designing a kitchen I can't wait to enjoy.

2 februari 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Holly in the Malvern store gave excellent customer service .

My husband and I, popped into Benchmarx in Malvern and was met by Holly.
We ordered a white sink, when the sink arrived, it wasn’t suitable for our kitchen , Holly let us change the sink with no issues at all
Holly kept us informed of delivery .
Thank you Holly and also thank you to the staff at BenchMarx in Worcester, they gave service with a smile when we collected the sink. .

9 februari 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Don’t go anywhere else - Birkenhead Store

A 5 STAR service from beginning to end.

Emma in the design service at the Birkenhead Store couldn’t have been more helpful and provided us with some great advice and design ideas (which we hadn’t considered previously). Some great colour choices which other companies do not stock.

The rest of the team kept us updated by phone on our delivery as it was coming from Ireland and not a stock item.

Highly recommended 5 STARS

15 januari 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

From the first contact

From the first contact, keen to advise and always quick to respond to queries and requests for change; always listened and wanted to help

10 februari 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Benchmarx North Shields

Came across Benchmarx at North Shields by chance and what a great find,Sarah Wood the Designer was excellent and very helpful as was Eddie the manager,Sue in the shop and Andy in the stores.The team couldn't do enough to sort any problem that arose,ie Driving to Edingburgh branch to collect dishwasher and deliver same day.On my experience I would definitely recommend this company plus all units come pre built and the price was very good.Thank You the Benchmarx Team.

6 februari 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Benchmarx in Bicester - thanks Callum!

Callum at Benchmarx in Bicester has been incredible. If I could give more than 5 stars I would. From the moment he came to measure up right through to the very end of our kirchen installation and beyond he has been on hand to answer queries and make changes. We had a complete kitchen redesign so it took us some time to fine tune exactly what we wanted - Callum encouraged us to take our time, we never felt rushed or coerced into a decision which was very much appreciated, and an approach you don’t often come across when buying a product these days. Callum also offered some very helpful input with our design choices - we really appreciated his expertise and guidance with this as there are always so many decisions to make! Overall, we really feel like Callum took a lot of stress out of the whole process. We could not be more grateful with the end product! If anyone is toying over who to go with for a new kitchen - I would highly recommend Benchmarx. Our experience with them has been exceptional from start to finish. Thank you to Dylan as well who was always on hand to answer queries 😊 a great team!

7 februari 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Absolutely thrilled with my new kitchen…

Absolutely thrilled with my new kitchen and the whole experience at Benchmark Battersea. From day one everything felt easy, smooth, and completely stress-free which is something I honestly didn’t think was possible with a kitchen project - especially as I am totally incompetent in design and or/diy matters.

Showroom manager Lauren Simmonds was an absolute star. She genuinely went above and beyond, always suggesting the best options and deals for me, popping in to double-check every measurement, and sharing brilliant tips throughout. What really impressed me is that she continued to support me long after the sale, which made such a huge difference and showed what a brilliant professional she is.

I’m so happy with the final result and couldn’t recommend Benchmark Battersea enough (definitely ask for Lauren!). If you’re thinking about a new kitchen, you’ll be in the best hands.

5 december 2025
Review zonder uitnodiging

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