Benchmarx Kitchens & Joinery Reviews 

Absolutely thrilled with my new kitchen and the whole experience at Benchmark Battersea. From day one everything felt easy, smooth, and completely stress-free which is something I honestly didn’t think was possible with a kitchen project - especially as I am totally incompetent in design and or/diy matters.

Showroom manager Lauren Simmonds was an absolute star. She genuinely went above and beyond, always suggesting the best options and deals for me, popping in to double-check every measurement, and sharing brilliant tips throughout. What really impressed me is that she continued to support me long after the sale, which made such a huge difference and showed what a brilliant professional she is.

I’m so happy with the final result and couldn’t recommend Benchmark Battersea enough (definitely ask for Lauren!). If you’re thinking about a new kitchen, you’ll be in the best hands.

Karen N at Mead Road, Cheltenham, was brilliant throughout. She was really helpful with the design process and accommodated all the requests to change things. Everything was delivered on time by a very accommodating driver, and any queries were dealt with really quickly. Really pleased with the end result - very good quality all round, and it all looks lovely.

Outstanding service from Georgia – Barrow-in-Furness branch

I can’t recommend Georgia at the Barrow-in-Furness branch highly enough. From the very start, she went above and beyond to create a kitchen design that was not only beautiful but perfectly suited to my needs.

Georgia is incredibly knowledgeable and creative, but what really sets her apart is her personality. She’s warm, caring, funny, and an absolute joy to work with. She took the time to really listen, offered great ideas, and never made anything feel rushed or pressured.

She truly went the extra mile at every stage, and the end result is a fantastic kitchen design that am absolutely thrilled with. If you’re visiting the Barrow branch, ask for Georgia — you won’t be disappointed!

I recently ordered a kitchen from the Gloucester branch. James and Cara were so helpful and went above and beyond. The customer service I received was outstanding from start to finish. This was my first time ordering from them and it won’t be the last. James kept me updated every step of the way and couldn’t have been more helpful. I am very happy with my new kitchen. Thank you.

Excellent service from planing design and delivery
Very helpful and knowledgeable staff
Love the end result
Delivery driver helped massively
Highly recommended

Have had a brilliant service from the Edinburgh branch: can’t recommend them highly enough - an excellent service and very cost effective. A big shout out to Holly who gave very practical advice with fantastic design ideas, and to her colleagues Sean and Francesca. A special thanks to Peter and Jamie who carried a very heavy worktop up 2 flights of stairs without complaint - wanted to post them a tip but not allowed to, which I’m sorry about. And warm thanks to Keith who installed the kitchen between Christmas and new year.

just this minute been into the Shrewsbury trade counter. spoke to a very rude lady, who looked as though she'd rather drink bleach then serve customers.
i have an account with them for years and order the odd item from time to time. I wanted 4 plinth strips, which they don’t stock, which i know, and wanted to order them.
Because I was wearing another kitchen showroom company’s jacket, for who I fit for, she refused to service me because she’d be serving a competitor. Stating that this other company is competition was laughable, quality is for a different kind of customer.
Her name is Rhonda and she is rude and a distasteful person based on our very brief encounter. I sincerely hope this isn’t the level of staff benchmark normally employ and to be honest needs the sack.

Excellent service from Cara and James at Benchmarx in Gloucester. Really happy with the design of our kitchen, utility and larder wall. Originally designed off plan and then checked on site to ensure it would all fit when installed. We made many changes to specification and design, and nothing was too much trouble.

After visiting many kitchen suppliers we chose Benchmarx and very pleased we did. They were extremely helpful with an abundance of patience when we were indecisive of exactly what we wanted.Always polite with a smile and never tried to sell us something we didn’t need or rush us into choosing before we had made our minds up of exactly what we wanted. Many thanks to David and all the team at the Whitstable branch for providing a professional service which was a pleasure to deal with.
M and D

We used Benchmarx Rickmansworth and we absolutely love our new kitchen. It was designed by Carly who worked with us to get it spot on! We changed our minds about something last minute and Carly and Charley were able to sort it out. We are very pleased with the units and the service from Benchmarx. Highly recommended.

Wow, probably the best service I have received hands down from any online purchase.

Minaxi Chandarana at the Staple Corner branch has been absolutely amazing. She was incredibly helpful, answered all of my questions patiently, and went above and beyond by even coming out to measure exactly what I needed. Nothing felt like too much trouble and her knowledge and attention to detail really stood out.

The whole experience felt genuinely personal and stress free. Outstanding service from start to finish. I would highly recommend asking for Minaxi if you visit this branch.

After trying a majority of high street kitchen suppliers we've either struggled with price, delivery network or just general poor customer service.

Benchmarx Reading is the first supplier we've come across that deals with all of these factors. We are a building firm that regularly complete kitchen installs and can honestly say that we will be recommending/using Benchmarx kitchens for the foreseeable future.

Special mention to Laura for her quick replies and helpfulness.

I cannot praise Josh, from the Benchmarx store in Chelmsford, enough for his patience, time and exceptional design of my kitchen. His attention to detail, response times and knowledge made a potentially stressful project a very smooth process. My kitchen was designed across three areas and I had very specific ideas about what I wanted. Josh made it happen. Just as important was how he checked up on the progress with my fitter to ensure things were going to plan. When there was a slight hiccup, for example when I didn't like the base carcases exposing the quartz worktops inside the cupboards even though this was standard. Josh came up with a solution which gave me the finish I was pleased with at a very minimal extra cost, just needed a few extra shelving lengths. The after care was outstanding and the product itself is quality. I get so many compliments about my new kitchen as it looks fantastic but it is also durable. If you are looking for a new kitchen contact Josh at the Chelmsford branch as he was amazing and the staff at the branch were always so friendly and welcoming, such a pleasure. Thank you

Paul Ramsome at the Norwich branch made the whole process simple and stress free. We walked in without an appointment but were lucky that Paul was free so we sat down and gave him the info and ideas we had. Within a couple of days we had the first design and with a few personal taste tweaks, it was finished. The delivery came exactly when expected and the driver went above and beyond with arranging where to put stuff to ensure easy access as the kitchen was installed. Paul then helped us with every, query, question or additional request. Nothing was too much trouble. We cannot recommend the whole team highly enough but Paul was the star.

For Benchmarx, Sotherby Rd Middlesbrough. Kitchen design & order. Finally got a kitchen designer, Catherine Newsome, who listened to me and finessed a design that’s everything I want. Very patient, uber helpful advice from her vast experience and was a joy to deal with. Gave me great confidence and assurance that I was finally with the right company. Added bonus is that their kitchen comes rigid built, not flat packed. Quality is as good, if not better than contemporaries and yet at an unbelievable price. Kitchen now ordered and if their units are every bit as professional as their designer, Catherine,( and I see no reason why not,) then I’ll be well pleased. I would highly recommend considering this company and designer if planning your kitchen.

We had an excellent experience with Benchmarx Kitchens in Weybridge, and in particular Paul Walton, from start to finish. From the initial enquiry through to the site visit to measure up, Paul was knowledgeable, approachable, and genuinely invested in helping us create a clear vision of what was possible for our kitchen extension.
The design process was smooth and collaborative, and the end result has exceeded our expectations. The quality of the kitchen is excellent – both in terms of materials and finish and it has completely transformed the space.
What really stood out, though, was the aftercare, which has been nothing short of impressive. Any questions or follow-ups were handled promptly and professionally, giving us real confidence throughout the whole process.
We wouldn’t hesitate to recommend Benchmarx Weybridge and Paul Walton to anyone considering a new kitchen.

Benchmarx Salford provided fantastic service and quality products. Mark and Cobi were particularly helpful regarding customer care and delivery.

Great service from the Rugby branch from the moment we first started talking to them. They spent a great deal of time helping us to plan our new kitchen, with multiple design meetings to make sure we were happy before agreeing the final design. We were also fortunate to also have good kitchen fitters who regularly install Benchmarx kitchens. Our kitchen now looks great, everything is exactly as the design, and the quality is good.
Big thank you to Kaye and the rest of the team in Rugby.

We are so pleased that we chose Benchmarx Kitchens to supply our kitchen & appliances. The service from the Sheffield branch was superb from start to finish. Our kitchen designer (Ellice) and the branch manager (Dave) were exceptional...both were extremely friendly, helpful and informative throughout. Above all, we had total trust in them and they did not let us down!

Sarah Wood at the Newcastle , Longbenton branch was amazing at designing my new kitchen . Before my appointment I had time to look through the brochures to get an idea what kitchen units I wanted . Sarah was very professional at all times and helped in choosing the best units to fit my kitchen.
The delivery was on time and my kitchen fitters , from Pineline installed without any problems. They even commented on how accurate all the measurements were and how well the design was .
I’m more than happy and would definitely recommend the team at the Longbenton branch .