Berry's Jewellers Reviews 

My husband and I were shopping for a watch and were greeted with a smile at the door. We were made comfortable and offered drinks. Roxy listened and advised us about various pieces with great detail..a very friendly, knowledgeable and professional member of staff.
We had a lovely experience and bought a Cartier ladies watch which was then beautifully presented in its smart box.
I would recommend this store and staff and will be more than happy to shop with them gain.

Excellent service - the best in a very long time!

Absolutely fantastic service from Berry’s today when I bought a Cartier Santos from the Newcastle store. The courtesy and professionalism afforded to me was simply exceptional and nothing was too much trouble. All of the staff were extremely welcoming and a special mention to Lee Davis for taking care of my purchase, adjusting the links and spending time making sure I was happy with my purchase. This is truly exemplary service.

My husband surprised me with a Tudor watch during a birthday weekend in Leeds, and I honestly couldn’t have asked for a more memorable experience.
From the moment we walked into Berry’s Jewellers Leeds, we were made to feel incredibly welcome. Emma looked after us from start to finish, and she was simply outstanding. She was warm, discreet, knowledgeable, and genuinely passionate about her role. Within minutes, it felt like we had known her for years.
My husband had secretly arranged for the watch to be transferred from the Nottingham store, knowing we would be in Leeds for the weekend. Emma had everything prepared perfectly, making the surprise even more special.
Although the store was close to closing, we never felt rushed or under any pressure to make a purchase. Emma took all the time needed to ensure everything was perfect. My watch bracelet was adjusted several times to get the fit exactly right and, when I returned the following morning, Emma happily arranged for further adjustments until it was absolutely perfect.
The little touches made such a difference too – we were welcomed with a glass of fizz and received some lovely complimentary gifts, making the whole experience feel truly luxurious and personal.
Emma is a credit to the store and perfectly represents what exceptional luxury customer service should be. She made what was already a very special birthday gift into an unforgettable experience.
I absolutely love my watch, and the quality and craftsmanship are second to none. We’ll happily travel back to the Berry’s Leeds Jewellers for any future purchases. Thank you, Emma, and the team at Berry’s for making my birthday so incredibly special

Excellent as always, staff are wonderful and knowledgeable and always make the time.

Great experience from the team in the Newcastle store. Nick and Lee were excellent, looked after me the whole way through the purchase and I left with exactly what I wanted. The service was second to none and the little, special details were fantastic. Very knowledgable but no pressure to get the sale. I wouldn’t go anywhere else in future and would recommend to anyone as the best option in the city. Thank you.

This is the 2nd time I buy a Tudor from this shop. This time I was so happy to get one of the latest greatest Tudor watches. The staff is great. The sale’s lady was really helpful, knowledgeable and kind. The Berry’s shops in Leeds are always my favorable shops to visit. Thank you

Me and my husband came to the Leeds store on Commercial Street to purchase a ring for my birthday.
From the start we were made to feel very welcome by Troy and Emma, who were so helpful, knowledgeable and professional.
We left the store very happy with the perfect ring. Berry’s would definitely be our first choice for any future purchases.
Thank you

Our brief was listened to and well understood. My ring was exactly what I wanted and arrived before time, an extra bonus. Good communication from Andy and proffessional service. Have been to Berry’s before and was very happy to return. Many thanks.

Relaxed and friendly, not pushy at all, let me spend some time choosing between a couple of watches. Thanks to Andy for a good experience

Came into store with watch requiring new battery.Watch swiftly sent to Omega.Work carried out under warranty which was a nice surprise.Quick turnaround.Kept informed all the way through. Excellent customer service from Hannah.Very professional and helpful.Welcoming and friendly.Would recommend Berry's to all.Thank you.

Berry's, specifically Peter and the team at the Tudor boutique in Leeds, are best-in-class when it comes to watches. And the buying experience is levels above anywhere else I've been (a lot)

The experience is phenomenal and every time I want to purchase a piece or check some things out, I know I will receive a 10/10 service, every single time.

They're extraordinarily educated on the brands they sell and have patience for any and all questions when it comes to watches.

If you want to buy a watch, try on some pieces, or just talk watches with some super cool people. You would be silly to not go to Berry's

The team at Berry's Newcastle deliver attentive genuine customer care. Berry's have a great selection of diamond rings. Gemma is friendly, knowledgeable and patient guiding me through my recent purchase.
Always a pleasure to return to Berry's Newcastle and always feel a valued customer. Thankyou again Celia

Ethan was amazing right from the start to the end dealing with all of my questions and issues with no problems. I couldn’t recommend him, and Berry’s, enough.

Fabulous service and welcome from all the employees particularly Bo, professional , friendly and very helpful with myself and my husband , thank you 😃

Emma was brilliant, great service, and communicated efficiently throughout the sale.

Andrew and verity sold my wife a very special watch which means the world to her.
it is like being part of the family when you visit the store which is exceptional.
i would highly recommend Berry's Nottingham for there professional approach and all the staff are excellent

Lovely visit to berry’s jewellers purchasing my new omega today. Great service and knowledge from Runa made it a lovely memorable experience.
Thankyou to Runa and the team

I’ve been a customer of Berrys Windsor for many years, and I keep coming back. They are friendly, knowledgeable and professional and I always feel welcome. They have a superb range of watches and jewellery in store, and I would have no hesitation in recommending Berrys.

My partner and I arrived to look at rings and Emma was very accommodating and attentive. She helped to pick out three that we loved.

When the time came to purchase the one we wanted, the service over the phone was excellent. I came to pick the ring up 2 weeks ago and I couldn't be happier with the further service I received in store. Thank you very much.