Berry's Jewellers Reviews 

Fantastic service as always! Even though it’s busy at Christmas, the staff (Lee in particular) are always extremely knowledgeable and helpful. Always a wonderful experience at Berry’s, thanks Lee!

Great experience purchasing from the Leeds Commercial St store. Runa was super helpful, knowledgeable and accommodating. Gave me all the time and detail I needed, thank you.

A non-intrusive sales' approach and ability to ponder your purchase before making a decision.

I dealt with Rod at Omega Leeds and I thought the whole experience was superb! Rod listened to what I was looking for and offered advice a suggested various options and offered informed advice throughout the entire buying process. I own several premium branded watches and this experience was by far the best. Rod is a great ambassador of Omega and Berrys. I will be back!

Outstanding staff who were friendly, knowledgeable and not pushy at all. One of the best in store experiences I have ever had.

Rod & the team were so incredibly knowledgeable about the watches and so helpful going above & beyond to make our shopping trip for my husband’s 50th birthday a truly memorable experience.

Absolutely fantastic and friendly Service from Gemma in the Newcastle Branch. Showed the watches we were interested in and explained the product details in full.

This is our 3rd time making purchases from Berry's and be will be returning in the future. 100% recommend Berry's to anyone looking to use them

I popped into the store in Newcastle to see if we could have my daughter’s Cartier watch adjusted. She didn’t buy it from Berry’s but bought it from another jewellery store. We did go back to see if they could adjust it but as they don’t sell Cartier anymore we’re told they didn’t have the tools to do so!

So we looked online and found that if you have a Cartier any retailer can help, but we didn’t except the incredible level of service we received from Lee the assistant manger at the Newcastle store. We explained we hadn’t bought it from there but that wasn’t a problem to Lee. He explained that the watch hadn’t been fitted correctly by the jeweller that we had bought it from and that he would sort it out for us there and then. He explained that one side of the bracelet was far too long than the other and he even cleaned it and this is where the service really started. We asked where we could purchase a Cartier cleaning cloth from and he said we should’ve received one from the store we bought the watch fromhere then went out the back of the shop came back to us with a Cartier bag and a Cartier cleaning kit free of charge as he felt we had missed out on the level of service you should receive when purchasing such a watch I wouldn’t hesitate to recommend this to anyone who wants to buy anything from any lane of jewellery they are absolutely outstanding thank you Lee we will be back

Disappointed to say the least. Called in Leeds Omega store for partners birthday present, took ages to get in shop which was empty. Elderly man and younger woman were disinterested, disturbed them from their mobile phones. No offer to try anything on, just a cursory 'hello, can we help?'.
Poor selection of watches and service. Purchased from Manchester store who were exemplary in comparison and couldn't do enough to help us choose a watch.

Fantastic experience today, Lesley a real asset and such a nice guy. We will be returning soon. Thanks all

Thanks to Evan and Louise for the drinks and going above and beyond to help us.

Will be back soon 😊

Outstanding service and a great deal buying an Omega watch for a special occasion. Max in the York store was very professional and knowledgeable and i would definitely travel to buy from this family owned firm again.

Lovely approachable staff who made our buying experience so enjoyable. No pressure to make a purchase but they were attentive throughout.
Runa looked after us and did so very well!
Highly recommend them if you want that special purchase and want a special experience.

Helpful and enthusiastic staff - happy to let me try on different watches and then adjust the one I chose.

The experience was a very enjoyable time, the staff who attended to us in the morning were wonderful, returning in the afternoon to complete my purchase, Troy was willing to spend time letting me consider my purchase, offering assistance when need, the other staff were attentive also. The staff in the morning and afternoon were extremely knowledgeable. the store ambiance was relaxing and felt extremely high end.

What a lovely Tudor store, with plenty of great stock for you to look at and even try on, Emma was very informed on the Tudor lineup, a real nice experience with no issues with asking lots of questions and no pressure to purchase on the day
5 ⭐️

A thoroughly professional team of staff. A great shopping experience. I wish that all retail services would take leaf out of the Berry,s Omega store’s book!

The staff at York Berry’s were fantastic, very friendly with the professional touch you want when purchasing jewellery. They were very knowledgeable and happy to negotiate their best offer on price! Thankyou for making it a lovely experience buying my new Longine watch.

Purchased another watch from Stephen. Great service again and always a pleasure to deal with. Delivery was quick and efficient and I am delighted with my new watch. No hesitation in recommending Stephen and Berry’s.

I have been shopping around for a long time and always felt such pressure from sales stuff. Danny has been a pleasure to deal with and went over and beyond to help me with my dream watch. Brilliant customer service even to a pain of a customer that I am