Albany Instructor for Zumba on Monday11/5/25 Southbury Instructor for Senior Dance for your heart on Tuesday 12/5/25 are excellent at what they do. They impart their knowledge & skills with great ent... Toon meer
Bedrijf heeft geantwoord
Locatie
Wijzig locatieWhitehill Road, CB5 8NT Cambridge, GB
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Lees wat reviewers zeggen
I felt comfortable and ‘at home’. The premises were spacious and well-ordered. I was unfamiliar with much of the equipment but I’ll learn in time! My induction, through Steve, was a pleasant experi... Toon meer
Bedrijf heeft geantwoord
Most of the facilities are super limited cold studios oh I have regretted They keep cancelling the stuff I am booking .They are not that cheap when you compare the other places so waiting to move... Toon meer
Bedrijf heeft geantwoord
Better has designed manageable exercises to suit my needs. This company encourages socialising with other members within the same group whilst having a tea and or coffee after the lesson. Which I th... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Welcome to Better! We’re a charitable social enterprise, committed to the health and wellbeing of everyone in our community. From gyms, leisure centres and swimming pools to lessons and courses for both adults and juniors - plus libraries and children's centres - we've got it all. So whether you’d like to try something new, keep the kids entertained or have a dip in the pool, discover our inclusive range of activities, suitable for all ages and abilities at your local Better centre today.
Contactgegevens
Whitehill Road, CB5 8NT, Cambridge, Verenigd Koninkrijk
4,2
Goed
137 reviews
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cheeky to ask more money off customers
I really hope you actually invest into the lesiure centre. we are now paying more monthly for a gym that does not have much and truth be told falling apart from every aspect i would say so. cheeky to ask members to pay more money monthly and not actually invest back into the building.
12 december 2023
Antwoord van Better - Abbey Leisure Complex
Hi Salih,
Thankyou for your review. We will be following up the issues that you have raised regarding Albany Leisure Centre. I can see that you have only just joined us can I please ask as you mention that you were paying more now, however you were not migrated over from a previous membership which would have remained at the same price point. Can I please confirm this?
AI
The staff approach to people
6 december 2023
Antwoord van Better - Abbey Leisure Complex
Good Afternoon Christiana.
Thank you for your review.
We are very happy to hear that you are enjoying your membership at the Abbey Leisure complex. We hope you continue to enjoy this centre and the great activities they have available.
Kind regards,
Charmaine
Poor guidelines to use the facility
8 november 2023
Antwoord van Better - Abbey Leisure Complex
Good Afternoon Ryaan,
Thank you for your review.
We are very sorry to hear of the above. Can I ask if you are stating that an Induction you had was poor or something else? Are you please able to elaborate further?
Kind regards,
Charmaine
Fantastic service very good customer…
Fantastic service very good customer service as well. I’m really glad thank you all
4 november 2023
Antwoord van Better - Abbey Leisure Complex
Hi Jihad,
Thank you for your review.
We are happy to hear you are enjoying Abbey Leisure Complex and that the customer service has been fantastic!
Warm Regards
Hazal
Great for small humans
The teacher (Vicky) was so good, really helped my 4yo build confidence in the water and enjoy it
4 november 2023
Antwoord van Better - Abbey Leisure Complex
Hi Amy,
Thank you for your review.
We are happy to hear you are enjoying Abbey Leisure Complex and that Vicky was able to assist you.
Warm Regards
Hazal
Antwoord van Better - Abbey Leisure Complex
Hi Thomas,
Thank you for your review.
We are happy to hear you are enjoying Abbey Leisure Complex.
Warm Regards
Hazal
Antwoord van Better - Abbey Leisure Complex
Hi Grace,
Thank you for your review.
We are happy to hear you are enjoying Abbey Leisure Complex.
Warm Regards
Hazal
I’ve been doing practice and I’ve been…
I’ve been doing practice and I’ve been doing good with it and love the playground that better had 10/10 for me!
17 oktober 2023
Antwoord van Better - Abbey Leisure Complex
Hi
Thank you for leaving us a review,
We are very pleased to see your practice is going well.
We hope this continues!
Regards
Amir
Antwoord van Better - Abbey Leisure Complex
Hi Vihaan,
Thank you for your review.
We are happy to hear you are enjoying Abbey Leisure Complex.
Warm Regards
Hazal
Good atmosfer i like all mechings…
Good atmosfer i like all mechings soon i be stronger and i will put more eford to stay longer time in center thank you Korel .
11 oktober 2023
Antwoord van Better - Abbey Leisure Complex
Hi Korel,
Thank you for your review.
We are so happy to hear you are enjoying Abbey Leisure Complex!
Warm Regards
Hazal
Warm welcome
Very good support from training person Aji. He is doing well. Also warm welcoming from reception team. So impressed.
3 oktober 2023
Antwoord van Better - Abbey Leisure Complex
Good Evening Kunjumon,
Thank you for your review.
We are very happy to hear that you are enjoying your membership at the Abbey Leisure centre and Aji was able to support. We are also very proud to hear that our staff were very professional and welcoming when you attend the centre. We hope you can continue to enjoy your membership at the Abbey Leisure Complex.
Kind regards,
Charmaine
Nice and enjoyable
1 oktober 2023
Antwoord van Better - Abbey Leisure Complex
Good Evening Manuel,
Thank you for your review.
We are very happy to hear that you are enjoying your membership at the Abbey Leisure complex. We hope you can continue to enjoy this facility and the great activities they have on offer.
Kind regards,
Charmaine
Everything I could want and need right next door!
Love that there's a pool, nice gym, and outdoor calisthenics area! It's all very nicely kept, and right next door to where I live. Can warmly recommend!
3 oktober 2023
Antwoord van Better - Abbey Leisure Complex
Good Afternoon Daniel,
Thank you for your review.
We are very happy to hear that you are enjoying the facilities at the Abbey Leisure Complex. We hope you continue to enjoy this centre and the great activities they have available.
Kind regards,
Charmaine
Great place
Well run facility. Clean changing rooms. Equipment in good state. Good value
28 september 2023
Antwoord van Better - Abbey Leisure Complex
Good Afternoon Rich,
Thank you for your review.
We are delighted to hear that you are enjoying your membership at the Abbey Leisure complex. We are also proud to hear that the centre is well maintained and good value for money. We hope you can continue to enjoy your membership at this centre and the great activities they have on offer.
Kind regards,
Charmaine
Advice after joining on-line
My initial queries were dealt with in a swift and professional manner. Cycle class on sunday was fun. Power pump on wednesday was well balanced and excellently led. Glad you no.longer have to book a spot to use the gym. The booking system is quick and easy to use.
4 juli 2023
Antwoord van Better - Abbey Leisure Complex
Hi Michelle,
Thank you for your wonderful review!
We are very happy to hear you are enjoying Abbey Leisure Complex and will pass your comments onto the centre.
Warm Regards
Hazal
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