Great facilities, excellent equipment. Very friendly staff. Only issue I'd say is the cleanliness and maintenance of the rest rooms and showers. For the last couple of years there's been an issue... Toon meer
Bedrijf heeft geantwoord
Locatie
Wijzig locatieThe Greenwich Centre Library, 12 Lambarde Square, SE10 9HB Greenwich, London, GB
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Lees wat reviewers zeggen
Its a nice experience when you go to the gym , and you feel a sense of community and everyone seems to be happy to be there. I enjoy how its clean, the equipment mostly is up to standard however I wou... Toon meer
Bedrijf heeft geantwoord
I have been a member of this gym on and off (only because of my work commitments) and I have to say the standard is still very high in terms of cleaned areas, reception staff and instructors. In part... Toon meer
Bedrijf heeft geantwoord
Systems for changing home gym could be better. When I went from 2 gyms to 1, my membership was amended but because the new gym wasn't my 'home' gym, my access for the barriers at the new gym no lon... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Welcome to Better! We’re a charitable social enterprise, committed to the health and wellbeing of everyone in our community. From gyms, leisure centres and swimming pools to lessons and courses for both adults and juniors - plus libraries and children's centres - we've got it all. So whether you’d like to try something new, keep the kids entertained or have a dip in the pool, discover our inclusive range of activities, suitable for all ages and abilities at your local Better centre today.
Contactgegevens
The Greenwich Centre Library, 12 Lambarde Square, SE10 9HB, Greenwich, London, Verenigd Koninkrijk
4,5
Uitstekend
48 reviews
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Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Very helpful staff.
20 augustus 2026
Antwoord van Better - Greenwich Centre Library
Hi Shahab
Thank you for your review.
We are very happy to see that the team have been able to assist with your enquiries!
Please do not hesitate to reach out if you need further assistance.
Kind Regards
Amir
Great facilities
Great facilities, excellent equipment. Very friendly staff.
Only issue I'd say is the cleanliness and maintenance of the rest rooms and showers. For the last couple of years there's been an issue with the taps in the mens' restrooms: One doesn't work well, and the other is too strong, and both are too hot. Same for showers, where the water is always very hot, and that's not ideal after a long workout.
10 oktober 2026
Antwoord van Better - Greenwich Centre Library
Hi Mahmoud,
Thank you for sharing your review.
We're happy to hear that you've been enjoying the facilities here at The Greenwich Centre,
We also appreciate you highlighting the areas where improvements are needed.
Comments like yours are invaluable in helping us maintain high standards, and we will ensure the concerns regarding the washroom and shower facilities are passed on to the relevant team for review.
Thank you for taking the time to help us improve the experience for all our members.
Warm regards
Azaria
Experience at Better Health Gym, Greenwich.
The staff members at the GYM are very polite and helpful. Additionally, I thought the gym was well-equipped and that the equipment was kept in good working order.
23 september 2026
Antwoord van Better - Greenwich Centre Library
Hi Ay,
Thank you for your fantastic review!
We are so delighted to hear that you are enjoying The Greenwich Centre!
We pride ourselves on providing excellent customer service and are happy that this has been reflected in the service you have received.
Warm Regards
Azaria
Its a nice experience when you go to…
Its a nice experience when you go to the gym , and you feel a sense of community and everyone seems to be happy to be there. I enjoy how its clean, the equipment mostly is up to standard however I would like a few weight machines, however aside from that I am happy and the staff here are supportive and very people oriented.
5 september 2026
Antwoord van Better - Greenwich Centre Library
Hi Mustafa,
Thank you for your review!
We're delighted to hear that you're enjoying our welcoming community atmosphere and the cleanliness of the gym.
It's also amazing to know that our team has been so supportive and very people-oriented.
We also appreciate your suggestion regarding additional weight machines and would be happy to share this with our wider team.
Thank you again for your kind words!
Warm Regards,
Kaisha
What a great gym
I have been a member of this gym on and off (only because of my work commitments) and I have to say the standard is still very high in terms of cleaned areas, reception staff and instructors. In particular I would like to praise Debbie who has been fantastic over the years and her energy and professionalism is what motivate me to keep exercising. She deserves a star for her work and engaging personality. Silvia B.
20 augustus 2026
Antwoord van Better - Greenwich Centre Library
Hi Elsa,
Thank you very much for your 5-star review.
We are very pleased to hear that you find everything in the centre satisfactory, in particular Debbie with her motivation, we will be sure to let her know.
We hope you will continue to enjoy your visits and take care.
Kind regards,
Shirley
Very helpful staff
17 augustus 2026
Antwoord van Better - Greenwich Centre Library
Hi Kate,
Thanks for your review.
We are so pleased to hear that the staff at Greenwich Centre Library have been so friendly and helpful!
Warm Regards
Azaria
Antwoord van Better - Greenwich Centre Library
Hi Maria,
Thanks for your review.
We are so pleased to hear that you are enjoying The Greenwich Centre!
Warm Regards
Azaria
I went to a free Calligraphy workshop…
I went to a free Calligraphy workshop on Monday which I found mindful, relaxing and enjoyable. Each of us were given a free A4 notebook and brush pen! The instructor was lovely. The staff here are friendly and helpful and they have a great selection of books and DVDs. I hope they run more Calligraphy workshops and other creative activities for adults!
27 juli 2026
Review zonder uitnodiging
Antwoord van Better - Greenwich Centre Library
Hi Silver,
Thank you for your fantastic feedback!
We're so glad you enjoyed the calligraphy workshop and had such a positive experience at The Greenwich Library!
It's wonderful to hear your kind comments about the instructor and our team.
We appreciate your suggestion and hope to welcome you back to more creative sessions in the future!
Best wishes
Azaria
I've been coming to better gym for…
I've been coming to better gym for nearly 5 years and I've met so many lovely people there. The staff are amazing and very helpful and friendly. When I'm away on holiday I always look forward to coming back and seeing everyone because the gym is like my social gathering and I wouldn't go anywhere else.
13 juli 2026
Antwoord van Better - Greenwich Centre Library
Hi Patricia
Thank you for your review.
We are delighted to hear that The Greenwich Centre has become such an important part of your life over the past five years!
It is also fantastic to know that our friendly and supportive staff, along with the community you've built here, make you look forward to returning after your holidays.
Kind Regards
Amir
Friendly helpful staff
10 juli 2026
Antwoord van Better - Greenwich Centre Library
Hi Mercedes
Thank you for your review.
It is wonderful to see that the staff at Greenwich Centre Library have been able to create a friendly environment and help with your enquiries!
We hope that your experience continues.
Kind Regards
Amir
Lovely sporting facilities
Lovely sporting facilities. Very professional staff. I am very with the overall service. Would recommend them to anyone
12 december 2025
Review zonder uitnodiging
Antwoord van Better - Greenwich Centre Library
Hi Khadie,
Thank you for your kind review!
We’re delighted to hear that you’re enjoying the facilities and that our team’s professionalism made such a positive impression.
It’s also great to know you’re happy with the overall service, and we truly appreciate your recommendation.
We look forward to welcoming you back again soon!
Warm Regards,
Kaisha
Antwoord van Better - Greenwich Centre Library
Hi Naziya
Thanks for your review.
We appreciate you awarding us 5 stars.
It is great to hear that you are enjoying the Greenwich Centre and Woolwich Waves. We look forward to welcoming you back soon!
Kind regards
Rachel
Much better!
I really enjoy visiting Better Gym & Library because of the personal trainer I see, the way it makes me feel managing my health and conditions, the diversity of ages and ethnicity, taking inspiration of others managing their fitness, poetry appreciation classes in the Library
14 april 2026
Antwoord van Better - Greenwich Centre Library
Hi Clare,
Thank you for your lovely feedback.
We’re glad you’re enjoying your visits and your personal training sessions, and that they’re supporting your health and wellbeing.
It’s also great to hear you appreciate the diverse community and the poetry classes in the library.
We look forward to seeing you again soon.
Warm regards
Azaria
Referral from GP I have found so far it…
Referral from GP I have found so far it to be informative and very supportive. Enjoyed circuit group session and will be rebooking where possible
22 april 2026
Antwoord van Better - Greenwich Centre Library
Hi Margaret
Thanks for your review.
We are so pleased to hear that you are enjoying The Greenwich Centre and, in particular, the circuit session.
We hope you continue to enjoy your Healthwise membership with Better.
Warm Regards
Rachel
I have only just been inducted so…
I have only just been inducted so cannot really answer this yet but my wife has been a member for many years and apart from not having many classes for over 50s is happy with services.
23 februari 2026
Antwoord van Better - Greenwich Centre Library
Hi June,
Thank you for your review!
We're thrilled to hear that your and your wife's overall experience with us at The Greenwich Centre has been positive.
We also really appreciate your feedback regarding the number of fitness classes for those over 50.
We're more than happy to raise this with the wider team.
Thank you again for your feedback!
Warm Regards,
Kaisha
Nice greeting from Sarah
Nice greeting from Sarah, she went through membership options. Also explained what I could do at gym
3 maart 2026
Antwoord van Better - Greenwich Centre Library
Hi Amanda,
Thanks for your review.
We are so pleased to hear that Sarah at The Greenwich Centre was so helpful!
Warm Regards
Hazal
I'm really torn
I'm really torn, as I would like to give all positive feedback but sa recent experience has changed this. I've been with Better on a Swim membership since 2021. I enjoy going 3 times a week, the staff are lovely, as well as the regulars I meet from time to time. I've been going to Aqua aerobics weekly for about 6 months at £10.30 per class plus my £40 a month membership fee. Thinking that a full membership might be a cheaper option, I spoke to Better only to find that as I turned 60, three years ago I could have been on their 60+ membership @ £40 per month, which includes full membership and classes included. I'm disappointed that I was not contacted and informed this was an option. Please do Better, Better. How many over 60s are you charging full price when they could benefit from being healthier with the full membership?
20 februari 2026
Antwoord van Better - Greenwich Centre Library
Hi Eva,
Thank you for sharing this with us!
We do not routinely contact members to review their Membership options.
We outline in our Terms and Conditions that it is the member’s responsibility to ensure they are on the most suitable Membership type for their circumstances.
Please see clause 1.5 using the following link:
https://www.better.org.uk/legal-policies/terms
As we operate more than 250 facilities across the UK, we are unable to proactively contact members when they may become eligible for a different membership category.
However, we are always happy to help review your options
You are very welcome to contact our Customer Services team or speak with staff at your local centre, and we will gladly discuss the available memberships with you to find the option that best suits your needs.
Thank you again for your feedback!
Warm Regards,
Kaisha
Systems for changing home gym could be…
Systems for changing home gym could be better. When I went from 2 gyms to 1, my membership was amended but because the new gym wasn't my 'home' gym, my access for the barriers at the new gym no longer worked and the person at reception couldn't rectify. Better's central phone number needed calling during work weekday work hours which isn't convenient but did work.
Shower and toilet facilities could be better too.
But the equipment and overall presentation other than the above is good.
3 november 2025
Antwoord van Better - Greenwich Centre Library
We truly appreciate your detailed and honest feedback, Larry.
Thank you for highlighting what could be improved, as well as what you are enjoying at Greenwich Centre Library.
Kind Regards
It's OK
The gym is fairly well run but occasionally machines are out of order and it takes a long time for them to be repaired. I think they ay have cut back on staff as you don't see them now in the gym and things like replacing paper for wiping down the equipment is erratic
8 november 2025
Antwoord van Better - Greenwich Centre Library
Hi JK
Thank you for your review.
We are glad you find the gym well run, and we are sorry to hear about the frustration with machines being out of order and taking too long to repair.
We have passed your feedback on to the General Manager, and we hope this will help resolve the issues you have raised.
Kind Regards
Amir
Good gym
Good gym
Clean and quiet in the mornings.
Staff are polite
Would love to see pumped up exercise balls though
22 oktober 2025
Antwoord van Better - Greenwich Centre Library
Hi Gary
Thank you for your review.
It is great to hear that you are having a good experience at the Greenwich Centre and that the staff are providing a great service.
We also appreciate your feedback on the exercise balls and will pass this on to the team to look into!
Kind Regards
Amir
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