Better - Greenwich Centre Library Reviews 

42
TrustScore 4.5 uit 5

4,4

The Greenwich Centre Library, 12 Lambarde Square, SE10 9HB Greenwich, London, GB


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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

I went to a free Calligraphy workshop on Monday which I found mindful, relaxing and enjoyable. Each of us were given a free A4 notebook and brush pen! The instructor was lovely. The staff here are fri... Toon meer

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Beoordeeld met 5 van de 5 sterren

I've been coming to better gym for nearly 5 years and I've met so many lovely people there. The staff are amazing and very helpful and friendly. When I'm away on holiday I always look forward to comin... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 3 van de 5 sterren

Systems for changing home gym could be better. When I went from 2 gyms to 1, my membership was amended but because the new gym wasn't my 'home' gym, my access for the barriers at the new gym no lon... Toon meer

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Beoordeeld met 3 van de 5 sterren

I'm really torn, as I would like to give all positive feedback but sa recent experience has changed this. I've been with Better on a Swim membership since 2021. I enjoy going 3 times a week, the staff... Toon meer

Bedrijf heeft geantwoord


Bedrijfsgegevens

  1. Vrijetijdscentrum
  2. Gezondheidsclub
  3. Gym
  4. Overdekt zwembad
  5. Bibliotheek
  6. Openluchtzwembad

Geschreven door het bedrijf

Welcome to Better! We’re a charitable social enterprise, committed to the health and wellbeing of everyone in our community. From gyms, leisure centres and swimming pools to lessons and courses for both adults and juniors - plus libraries and children's centres - we've got it all. So whether you’d like to try something new, keep the kids entertained or have a dip in the pool, discover our inclusive range of activities, suitable for all ages and abilities at your local Better centre today.


Contactgegevens

  • The Greenwich Centre Library, 12 Lambarde Square, SE10 9HB, Greenwich, London, Verenigd Koninkrijk

4,4

Uitstekend

TrustScore 4.5 uit 5

42 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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4,4

Alle reviews

(42)

5.515 reviews in de afgelopen 12 maanden

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Beoordeeld met 5 van de 5 sterren

Five-star showers

Five-star showers have been fitted to the gym changing rooms at the Greenwich Better Centre. They are great and welcome additions to the facilities.

20 maart 2025
Review zonder uitnodiging
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Antwoord van Better - Greenwich Centre Library

Hi John,

Thank you for your positive feedback! 

We're so glad to hear that you're enjoying the new five-star showers in the gym changing rooms at the Greenwich Leisure Centre. We’re always looking for ways to improve the facilities, and it’s great to know that the upgrades are making a difference. We hope you continue to have a great experience with us!

Kind regards,

Charmaine

Beoordeeld met 5 van de 5 sterren

Better make exercise health care and…

Better make exercise health care and education (libraries) available to all

12 maart 2025
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Antwoord van Better - Greenwich Centre Library

Hi Rawdon,

Thanks for your review.

We are happy that you recognise all we do for the communities we serve!

Warm Regards

Hazal

Beoordeeld met 1 van de 5 sterren
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Antwoord van Better - Greenwich Centre Library

Hi Nadia

Thank you for your review. 

There are several accounts linked to your email address which may affect you logging in to your account. 

Please use your membership number to request a password reset and an email will be sent to you to reset your password and log in to your account. 

I hope this helps and if you need further assistance, please let us know. 

Kind Regards

Amir

Beoordeeld met 5 van de 5 sterren

Enjoyed experiences

My experience at Better leisure in Greenwich, has been good the trainers are all brilliant if your first time they explain the moves and also ask if anyone has any injury and show you the easier version. My only complaint is the cleanliness in some areas like the gym floors and showers with broken shower heads and cubicles.

18 februari 2025
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Antwoord van Better - Greenwich Centre Library

Hi Antionette

Thank you for your review,

We’re glad to hear that you’ve had a positive experience with our trainers and their supportive approach, especially for first-timers. 

We also appreciate your feedback on the cleanliness and the condition of the showers and gym floors. We're committed to maintaining high standards and will look into these areas to ensure improvements. 

Kind Regards

Amir

Beoordeeld met 5 van de 5 sterren

Concierges always very helpful and…

Concierges always very helpful and patient

25 september 2024
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Antwoord van Better - Greenwich Centre Library

Good evening Lesley,

I hope this message finds you well. I wanted to take a moment to express our sincere gratitude for your recent review.

Your kind words about the Concierge at The Greenwich Centre truly warmed our hearts. It's wonderful to hear that they consistently demonstrate helpfulness, patience, and friendliness every time you visit the centre. Your feedback serves as a great encouragement for our team to continue providing exceptional service.

Thank you once again for sharing your experience, Lesley. We look forward to welcoming you back to The Greenwich Centre soon. If there is anything else we can do to enhance your visits, please don't hesitate to let us know.

Warm regards, 

Charmaine

Beoordeeld met 5 van de 5 sterren

Excellent clean facilities and friendly…

Excellent clean facilities and friendly staff.

23 september 2024
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Antwoord van Better - Greenwich Centre Library

Hi Jacob

It's great to hear that you're enjoying your time at the Greenwich Centre and have had the opportunity to speak with our staff. We aim to continue delivering a delightful experience for you.

Thank you for your review and thank you for choosing Better. 

Kind Regards

Amir

Beoordeeld met 5 van de 5 sterren

I’m being supported by a very well…

I’m being supported by a very well thought out training programme and trainer

15 augustus 2024
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Antwoord van Better - Greenwich Centre Library

Hi Liz,

Thank you for your review.

We are pleased to hear you have been so well supported with your training.

Warm Regards

Hazal

Beoordeeld met 4 van de 5 sterren

they have modern gym equipment

they have modern gym equipment, and friendly people , place is clean,

11 juli 2024
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Antwoord van Better - Greenwich Centre Library

Hi Olufemi,

Thank you for your review.

We are so pleased to hear you are enjoying The Greenwich Centre.

Warm Regards

Hazal

Beoordeeld met 5 van de 5 sterren

The environment is always very clean…

The environment is always very clean with very polite staff members.I also love the variety of training equipments

4 juli 2024
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Antwoord van Better - Greenwich Centre Library

Good Afternoon Ay Ola,

We greatly appreciate your review.

We are thrilled to learn that you are thoroughly enjoying your membership at the Greenwhich Leisure Centre. It brings us immense joy to know that the centre offers a diverse range of equipment that caters to your needs.

Additionally, we take pride in the feedback regarding the friendliness and professionalism of our staff during your visits.

We hope you continue to enjoy your visits to the Greenwich Leisure Centre.

Warm regards,

Charmaine

Beoordeeld met 5 van de 5 sterren

Amazing

I’m loving the fitness classes and the gym is very well equipped!
I’m loving working out at this fitness centre.

15 mei 2024
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Antwoord van Better - Greenwich Centre Library

Good evening Julie,

I wanted to personally express my gratitude for taking the time to share your review with us.

It brings us immense joy to learn that you are thoroughly enjoying the variety of fitness classes offered at The Greenwich Centre. Additionally, we are thrilled to hear that you find our gym to be well-equipped to meet your fitness needs.

Thank you once again for your feedback. Your satisfaction is our top priority, and we look forward to continuing to provide you with exceptional experiences.

Kind regards,

Charmaine

Beoordeeld met 5 van de 5 sterren

Great support from Kirstie

I would like to thank Kirstie from Customer Service Advisor for prompt resolution on my requests.

28 maart 2024
Review zonder uitnodiging
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Antwoord van Better - Greenwich Centre Library

Hi Mrs Kotiasvili,

Thank you for your review.

We are delighted to hear that Kirstie at our Customer Service Centre in Belfast was able to assist you and have passed on your great feedback!

Warm Regards

Hazal

Beoordeeld met 5 van de 5 sterren

I was very happy and very pleased with…

I was very happy and very pleased with service she was very kind and very helpful thank you very much

14 maart 2024
Review zonder uitnodiging
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Antwoord van Better - Greenwich Centre Library

Hi Mohammed,

Thank you for your email.

We are delighted to hear you are happy with the service you have received.

Our customers are at the heart of everything we do!

Warm Regards

Hazal

Beoordeeld met 5 van de 5 sterren

Sarah healthwise

Sarah is great. We have a very good workout and she is great fun.

19 december 2023
Review zonder uitnodiging
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Antwoord van Better - Greenwich Centre Library

Hi Anastasia,

Thank you for your review.

We are delighted to hear that Sarah has been able to assist you on your Healthwise journey and have passed your comments onto the centre.

Warm Regards

Hazal

Beoordeeld met 4 van de 5 sterren

Polite and helpful staff.Sarah very…

Polite and helpful staff.Sarah very encouraging in class.

14 november 2023
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Antwoord van Better - Greenwich Centre Library

Good Afternoon Alice,

Thank you for your review.

We are very happy to hear that you are enjoying your membership at the Greenwich centre. We are also very happy to hear that you are enjoying the Fitness Classes and Sarah is very encouraging during her class. We hope you continue to enjoy the Greenwich centre and the great actrivities available at this centre.

Kind regards,

Charmaine

Beoordeeld met 5 van de 5 sterren
Logo Better - Greenwich Centre Library

Antwoord van Better - Greenwich Centre Library

Hi Beverley,

Thank you for your review.

It is fantastic to hear that you are enjoying the Greenwich Centre Library and that the customer service was great!

Warm Regards

Hazal

Beoordeeld met 5 van de 5 sterren

The staff at Better have been amazing

The staff at Better have been amazing, everyone I've dealt with have always gone above and beyond to Try and help me, a man called Wayne took on my problem and you could just hear in his voice he really was trying to help me.. he really made my day, the customer service is perfect, I have absolutely no complaints. Thanks better x

7 november 2023
Review zonder uitnodiging
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Antwoord van Better - Greenwich Centre Library

Hi,

Thank you for your review.

We are delighted that Wayne was able to assist you and we have passed on your wonderful comments.

Warm Regards

Hazal

Beoordeeld met 4 van de 5 sterren

Lesson was great

Lesson was great.
The only cons: please explain at the beginning where kind should wait before and after the lesson, as Nestor was taken by me after the class, and after I was told I was not supposed to do that, teacher should bring me my kid.

30 september 2023
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Antwoord van Better - Greenwich Centre Library

Good Evening Sasha,

Thank you for your DM.

We are very happy to hear that your child enjoyed their first swimming lesson at The Greenwich leisure centre. We hope they continue to enjoy their future lessons and achieve their desired goal. In regards to dropping off and collecting your child you will need to speak to the reception team upon your arrival and they will clarify the procedure.

Kind regards,

Charmaine

Beoordeeld met 5 van de 5 sterren

I was a bit nervous at first about…

I was a bit nervous at first about joining the leisure centre but Sarah really put me at ease, showed me how to use the equipment and gave my confidence a huge boost to want to go back and continue. A huge thank you for improving my lifestyle.

19 september 2023
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Antwoord van Better - Greenwich Centre Library

Hi Geraldine,

Thank you for your wonderful review!

We are delighted to hear that you are enjoying The Greenwich Centre and that Sarah was able to assist you.

We have passed on your fantastic feedback to the centre.

Warm Regards

Hazal

Beoordeeld met 3 van de 5 sterren

Classes and instructors are the best…

Classes and instructors are the best feature of the gym. But they cancel classes often and at the last minute. The gym needs new machines and an update.

21 september 2023
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Antwoord van Better - Greenwich Centre Library

Hi Ramona,

Thank you for your feedback.

We are happy to hear that you are enjoying the classes at The Greenwich Centre. We will pass your feedback about the machines and cancellations to the centre.

Warm Regards

Hazal

Beoordeeld met 5 van de 5 sterren

Greenwich one is okay

Greenwich one is okay - generally clean and not overly busy

13 augustus 2023
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Antwoord van Better - Greenwich Centre Library

Hi Yy,

Thank you for your review.

We are happy to hear you are enjoying Greenwich Centre Library.

Warm Regards

Hazal

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