Blossom Flower Delivery Reviews 

Disappointing Experience – Flowers Were Not What I Ordered

I am extremely disappointed with my experience with Blossom Flower Delivery. The flowers I received did not look like the arrangement I paid for or the picture advertised on their website. What was delivered was noticeably different in both appearance and quality.

When I contacted customer service, the only resolution they offered was a credit toward another purchase. Why would I want to place another order with a company that did not deliver what I originally paid for? Offering me a credit does not correct the issue or make up for the disappointing product I received.

I expected the arrangement I purchased to be represented accurately, especially since the advertised photo is what influenced my purchase. Unfortunately, that was not my experience.

I will not be ordering from Blossom Flower Delivery again, and I would encourage others to carefully consider whether what they receive will actually resemble what they paid for.

Very disappointing customer service and an even more disappointing product.

Flowers arrived to recipient and she said just beautiful. Great service

The only good thing I can say is they respond to emails quickly.

I ordered flowers and paid for expedited delivery. I get a text a few hours later they can’t do the flowers I order am I’m ok with substitutions. I say yes, just make them pretty since I have no clue what I’m getting. Fine.

Then we miss the expedited delivery time. I reach out l, they’re like we’ll refund it. OK, fine. But like I told them, I was more concerned about the time than the $6 refund.

Now fast forward, I can’t get any answer from them on what, when, or if my flowers will be delivered to the recipient.

Again, customer service was responding to emails, but no answers. I did let them know I would be contacting my credit card company if there was no refund, so we will see.

Long story short, nothing ever got delivered and I never got any real response from them.

I will never use them again and I highly recommend finding another company. This was a disappointment, headache, and waste of time.

Absolutely horrible. Don’t get duped like I did. Ordered a $100 arrangement with multiple flowers and received JUST SUNFLOWERS- what would be $15 at most at a local grocery store. Customer service was horrible. This is a bait and switch, AI store. Don’t waste your money.

The flowers were beautiful but not what I ordered. I ordered a vase of coral/peach colored arrangement but what arrived was nothing like the picture I chose for her. It was spring flowers with purple Daisies and others and 3 pink roses amongst all the spring flowers. Again, it was beautiful, but definitely not what I picked and ordered. For $105.00 it should have been what was offered on the site.

I ordered two dozen yellow roses. The roses were the best quality roses I have ever purchased. And I have ordered many roses over the years. Excellent service. I ordered the flowers in the morning and they delivered for me the same afternoon. Amazing. They were delivered in perfect shape. I highly recommend this company.

Very easy to order and you had a wonderful arrangement of roses to send. The flowers were delivered on time and the receipent them was thrilled with them. Thank you Blossom for an excellent job. Well done

I would have to agree with many. The flowers were fine. Just "fine". And they did not resemble the arrangement that I ordered. The recipient was happy. I was not.

I ordered the Perfectly Pink Bouquet. They told me they were out of tulips and gerbera daisies and would sub with a combo or roses, mums and carnations. What they used was mostly alstroemeria, which I specificallly asked them NOT to use, with a couple of roses and carnations. It was pathetic.... especially for $80 plus tax and delivery for $100. I could have done better myself.

Keep scrolling past Blossom Flower Delivery; there's plenty of other sites to choose from. For what I paid for this service - the delivery should not have been a day late, the message should have not have all kinds of special characters in weird places thru out the wording, in the middle of words. You only communicate thru an AI-generated email. Total waste of time and money. I wish I could go back in time and overlook this site. Overall, you will be disappointed.

I found this website by accident but was able to navigate it relatively easy. I appreciated that they checked before delivery to ensure all information was correct by phone and email. Good value. Woukd suggest that tip option be added at end so choice can be made rather than tip added and having to opt out if I wanted. Would use again.

I ordered what I thought would be a beautiful arrangement for a friend who'd gone through a medical emergency. The order was almost a week late. Then it arrived the flowers were the wrong color (I asked for pink/purple pastels, what I got was red, yellow, and white), wrong flowers, and the flowers were wilted, brown edged, and looked like someone had just crammed them into a vase. My friend's boyfriend sent photos. We were all livid. Blossom Flower delivery finally offered me a 10% refund. That was such BS. That is about $11 on my order of over $100. What a rip off. NEVER order from them. Horrible people. I hope they go out of business.

Blossom Flowers do not tell you that they are charging you in american dollars. when i found out i cancelled the order with in 5 minutes received a cancellation verification. they proceeded to charge my visa and refuse to refund my money. They said that A.I cancelled it but they didnt investigate it till 2 weeks later, so the flowers got delivered. there customer service absolutly sucks they are not honest with you. be aware when you deal with them. Do not order anything from them they are the worse flower company on the earth

I give it 1 star because zero is not an option. Please do not make the mistake I did rushing to place an order to celebrate my friend. This company is a scam, all interaction is with AI and they will not refund your order or take accountability for the subpar product. I order to deliver one day and they send flowers via UPS in a broken box, dropped off at the street not even the front door, and instead the beautiful arrangement I paid lot of money for, they sent dead flowers. Please stay far away from this people.They promise Fresh Flowers in their page- BEWARE- lies.

I canceled my order and I was promised by Blossom that the order was cancelled and I would be refunded my full $95.33. I have this proof in writing.
A day later Blossom wrote to me saying the order unfortunately was not canceled and they have delivered the flowers, so they will not refund me anything- just an apology and a $5 credit!
Blossom is dishonest, lies to their customers and does not keep their word.
Horrible experience- do not trust Blossom.

I do realize it was kind of last min. Ordering flowers for my daughter’s birthday and with her living in California and me in Texas. However the flowers were delivered in time but they didn't look like the arrangement I paid for nor were they in a basket. It did have a good size teddy bear, the flower arrangement were nice and she liked them. So keep that in mind when ordering. I would use the company again though.

I agree with all of the negative reviews. I purchase an arrangement for my brother’s funeral. The picture showed gladiolas, carnations, day lilies and green plants. I also ordered a brother banner. What I received was just a few day lilies, ferns, and no banner. I also paid for a large and received the smallest arrangement. When I contacted them to make good on this they offered me 30% for not even 1/2 of what I ordered. I wish I could include the picture of what was sent

There aren't enough negative stars for this company. DO NOT order flowers from Blossom. This company is sketchy. They will deliver flowers that are cheap and the customer service is not very smart and the worst to deal with. I paid for expedited delivery, it still was not delivered on time. When I complained, they offered me a 10% refund to "make things right." 10% Ludicrous!

Order was SO disappointing! I ordered a beautiful pale pink/white/yellow bouquet with hydrangeas and white flowers and what i got was some harsh dark pink roses and gerbera daisies along with 2 white carnations. It was also at least 1/2 the size of the photo. The only good thing was ease of ordering. NOT WORTH YOUR TIME. I reached out to the company and no response.

I would give 0 to negative stars if possible. Ordered a rush delivery same day. It was delivered TWO days later. The picture sent of the pictures were 4 almost dead roses. I ordered pink tulips with purple irises, Mylar balloons, and card. She didn’t get those. I called multiple times on the date of delivery 08/07 to find out the status. Was told they would contact florist and investigate. They told me if not received I can call back next day and request a refund. So I did. That person told me they will need to investigate. Sunday I get a text of the order finally delivered at 6:06pm. I got an email saying my order was delivered and to respond back if I had issues. Responded, no response. I emailed again, no response. Today, 08/11, I called again. Was told they need to investigate. But I would only be eligible for a partial refund since the order was eventually delivered. It didn’t matter if it wasn’t even close to being to what I ordered. I reiterated numerous times that I wasn’t a full refund. Investigate. Repeat. Repeat to the abyss I assume. This company should be shutdown and SUED!!!