Bedside light broke contacted this company to try for spare. The light unfortunately is discontinued however They tried to source an alternative but couldn’t. At least they tried for me all credit... Toon meer
Bedrijf heeft geantwoord
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A very easy ordering process with an excellent delivery 2 day delivery option( extra cost) offer. Great prices and quality. Unfortunately FedEx held the parcel in Bedford for 26 hours after letting me... Toon meer
Bedrijf heeft geantwoord
Had problem with order, reported it evening, rec phone call next morning. Order sorted. Can't be bad can it? And person had no strong accent so was fully understood by me who is partially Deaf.
Bedrijf heeft geantwoord
now 13 days since placing order for lamps, still no delivery or tracking details!! update after a couple of emails delivery sorted with acceptable response and lamps delivered by RM, well packaged,... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Buy lamps, light bulbs, fluorescent tubes and specialist light bulbs online. We stock a huge range of light bulbs including Osram, GE, Sylvania, Omicron, Pro lite, Crompton, Ushio and Philips light bulbs.
Contactgegevens
Unit 9, The Quadrangle, The Drift, IP3 9QR, Ipswich, Verenigd Koninkrijk
- 01473 716418
- sales@bltdirect.com
- www.bltdirect.com
4,3
Uitstekend
15K reviews
Heeft 100% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 24 uur
Zo gebruikt dit bedrijf Trustpilot
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First class service and fair price.
10 april 2026
Review zonder uitnodiging
Antwoord van BLT Direct Limited
Hello Trevor,
Thank you for the first class review and great feedback.
Kind regards,
BLT Direct.
Great Company , in all respects, well done
Great Company ! Why? Great products, price,delivery and running service to customers. Nothing to small for them to deal with.
So reassuring, seldom especially on line have we had such accurate information, care and consideration.
Pleasure to deal with them, we have no worries.Best wishes and thanks. Bill.
9 april 2026
Review zonder uitnodiging
Antwoord van BLT Direct Limited
Hello Bill,
Thank you so much for this detailed review. We are always more than happy to help and really appreciate this feedback. Thank you again for the five star review.
Kind regards,
BLT Direct.
Antwoord van BLT Direct Limited
Hello Mr Freeman,
Thank you so much for the five star review and excellent feedback.
Kind regards,
BLT Direct.
Exactly the product that I needed
Exactly the product that I needed, for installing lighting inside a sitting room unit. Very easy to select the right lighting strip and driver on the website. Carefully packaged and safely delivered. Works beautifully. Solved an insoluble problem of replacing 45-year old incandescent tube lights, out of production for decades.
4 april 2026
Review zonder uitnodiging
Antwoord van BLT Direct Limited
Hello John,
Thank you for letting us know that the lights are working so well and serving as a great alternative to your previous incandescent lights. We appreciate you taking the time to leave us a five star review and great feedback.
Kind regards,
BLT Direct.
First class service.
The particular item is now discontinued but site directed me to an alternative which I have ordered, first class and easy to use website.
2 april 2026
Review zonder uitnodiging
Antwoord van BLT Direct Limited
Hello Peter,
We're pleased to see that we could help you find a suitable alternative. Thank you for the excellent feedback regarding our website and leaving us a five star review.
Kind regards,
BLT Direct.
Very well packaged bulbs that came in a…
Very well packaged bulbs that came in a very strong tube
26 maart 2026
Review zonder uitnodiging
Antwoord van BLT Direct Limited
Hello Simon,
Thank you for letting us know that the tubes arrived safely and leaving us a five star review. It's greatly appreciated.
Kind regards,
BLT Direct.
A discontinued item was substituted…
A discontinued item was substituted quickly and efficiently.
6 maart 2026
Review zonder uitnodiging
Antwoord van BLT Direct Limited
Hello Malcolm,
Thank you so much for the five star review. We're pleased that we could find a suitable alternative for you in good time.
Kind regards,
BLT Direct.
Antwoord van BLT Direct Limited
Hi Brian,
Thank you for the five star review. It's greatly appreciated and we're pleased to see that your order arrived in good time.
Kind regards,
BLT Direct.
Motorhome lighting
Easy to order, excellent communication & quick delivery. Expensive postage, but very well packed.
6 maart 2026
Review zonder uitnodiging
Antwoord van BLT Direct Limited
Hello Sue,
Thank you for the excellent review and feedback. We're pleased to see that the order arrived safely and you felt the order process was easy from start to finish.
Kind regards,
BLT Direct.
Antwoord van BLT Direct Limited
Hello George,
Thank you for taking the time to leave this review and please accept our apologies for the delay on your order. We appreciate your understanding and patience with this and rest assured we will be reviewing this item to stop this from happening again.
Kind regards,
BLT Direct.
All round great service
BLT has a great range products including older styles of replacement bulbs that are more difficult to source these days. This means I can just replace bulbs without replacing my entire lighting system which is an absolute bonus for me. Ordering was easy and delivery was quicker than expected. Items arrived in sturdy packaging which is good to see when ordering fragile items. Will definitely use BLT again and would definitely recommend.
7 maart 2026
Review zonder uitnodiging
Antwoord van BLT Direct Limited
Hi Melina,
Thank you so much for the fantastic five star review and feedback. We're pleased to see that we have been able to source bulbs for you that you can't find elsewhere meaning you haven't had to replace your current lighting system.
Kind regards,
BLT Direct.
Antwoord van BLT Direct Limited
Hello,
Thank you so much for the five star review.
Kind regards,
BLT Direct.
Order i placed very good
11 maart 2026
Review zonder uitnodiging
Antwoord van BLT Direct Limited
Hi Anne,
Thank you for letting us know how pleased you are with the order and taking the time to leave a five star review.
Kind regards,
BLT Direct.
Light bulbs packed well and posted very…
Light bulbs packed well and posted very quick. Good service
27 februari 2026
Review zonder uitnodiging
Antwoord van BLT Direct Limited
Hello Karen,
We're pleased to see that the order arrived safely and in good time. Thank you for the five star review.
Kind regards,
Adonia.
Excellent service
Excellent service, from Order palement to delivery, had problem with one item delivered which had been damaged in transit.
Rang explained problem, almost immediate response , no quibble, new item despatched same day, staff very good and communication spt on
4 maart 2026
Review zonder uitnodiging
Antwoord van BLT Direct Limited
Hello Mr Parsonage,
Thank you so much for the excellent five star review and feedback. We appreciate your understanding with the damaged item and are glad to hear that you have everything you need now.
Kind regards,
BLT Direct.
Easy to order
Easy to order, Found exactly what I wanted. Arrive well packaged. Would buy again.
2 maart 2026
Review zonder uitnodiging
Antwoord van BLT Direct Limited
Hello Kate,
Thank you for the fantastic review, we're happy to see that you found exactly what you need and it arrived safely.
Kind regards,
BLT Direct.
Order not fulfilled
Order not fulfilled. Substitute not yet received.
19 februari 2026
Review zonder uitnodiging
Antwoord van BLT Direct Limited
Hello Thomas,
Please accept our apologies for this. I'm afraid I cannot find your order or any details with the information provided. If you could contact us by emailing customerservices@bltdirect.com or call us on 01473716418 we would happy to look into this further for you and find an amicable solution.
Kind regards,
BLT Direct.
Quick reply and quick resolution to my…
Quick reply and quick resolution to my damaged to light fitting, thank you.
27 februari 2026
Review zonder uitnodiging
Antwoord van BLT Direct Limited
Hello Steve,
Thank you for your understanding regarding the damaged light fitting and the five star review. We're pleased to see that a quick resolution was found.
Kind regards,
BLT Direct.
HELPFUL SERVICE.
27 februari 2026
Review zonder uitnodiging
Antwoord van BLT Direct Limited
Hello Doug,
Thank you for the excellent review, more than happy to help.
Kind regards,
BLT Direct.
Prompt reply to cancellation reply due…
Prompt reply to cancellation reply due to lack of stock. Very polite.
26 februari 2026
Review zonder uitnodiging
Antwoord van BLT Direct Limited
Hello Carol,
Thank you for taking the time to leave us a great review and apologies again for the lack of stock on your order.
Kind regards,
BLT Direct.
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