Bedside light broke contacted this company to try for spare. The light unfortunately is discontinued however They tried to source an alternative but couldn’t. At least they tried for me all credit... Toon meer
Bedrijf heeft geantwoord
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I received a phone call saying that carrier couldn't deliver because the address label was missing so the parcel would be returned, and because of bank holiday I probably wouldn't receive it until th... Toon meer
Bedrijf heeft geantwoord
Great Company ! Why? Great products, price,delivery and running service to customers. Nothing to small for them to deal with. So reassuring, seldom especially on line have we had such accurate inf... Toon meer
Bedrijf heeft geantwoord
now 13 days since placing order for lamps, still no delivery or tracking details!! update after a couple of emails delivery sorted with acceptable response and lamps delivered by RM, well packaged,... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Buy lamps, light bulbs, fluorescent tubes and specialist light bulbs online. We stock a huge range of light bulbs including Osram, GE, Sylvania, Omicron, Pro lite, Crompton, Ushio and Philips light bulbs.
Contactgegevens
Unit 9, The Quadrangle, The Drift, IP3 9QR, Ipswich, Verenigd Koninkrijk
- 01473 716418
- sales@bltdirect.com
- www.bltdirect.com
4,3
Uitstekend
15K reviews
Heeft 100% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 24 uur
Zo gebruikt dit bedrijf Trustpilot
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HELPFUL SERVICE.
27 februari 2026
Review zonder uitnodiging
Antwoord van BLT Direct Limited
Hello Doug,
Thank you for the excellent review, more than happy to help.
Kind regards,
BLT Direct.
Prompt reply to cancellation reply due…
Prompt reply to cancellation reply due to lack of stock. Very polite.
26 februari 2026
Review zonder uitnodiging
Antwoord van BLT Direct Limited
Hello Carol,
Thank you for taking the time to leave us a great review and apologies again for the lack of stock on your order.
Kind regards,
BLT Direct.
I still have not received my item
I still have not received my item, this is the third time you have asked me to rate the product and/or service
24 februari 2026
Review zonder uitnodiging
Antwoord van BLT Direct Limited
Hello Ben,
I'm afraid the item you have ordered is out of stock until the end of March, please accept our apologies. This is showing as being labelled as out of stock on our system since the end of January and your order was placed on the 14/02.
We would like to offer our sincere apologies if this was not clear to you at the time of ordering. If you need to cancel the order because of this please don't hesitate to contact us by emailing customerservices@bltdirect.com or by calling us on 01473716418.
Kind regards,
BLT Direct.
Satisfied return customer,
Item as described. There was a slight delay in delivery, but I was kept updated. Would buy from here again.
23 februari 2026
Review zonder uitnodiging
Antwoord van BLT Direct Limited
Hi Malcolm,
Thank you for the five star review and your understanding regarding the delay, it's greatly appreciated.
Kind regards,
BLT Direct.
My order was well-packed and delivered…
My order was well-packed and delivered on time as stated.
18 februari 2026
Review zonder uitnodiging
Antwoord van BLT Direct Limited
Hello,
Thank you for letting us know the order arrived safely and in good time. The five star review is greatly appreciated.
Kind regards,
Adonia.
T5 fluorescent light tube
I was after a 900mm long T5 fluorescent light tube but couldn't find one anywhere till I came across BLT. Easy to order, arrived quickly wrapped in bubble wrap in a stiff cardboard tube. Couldn't wish for a better service. I would buy from this company again.
13 februari 2026
Review zonder uitnodiging
Antwoord van BLT Direct Limited
Hello,
We're pleased to see that we could help you find the tube that you needed which couldn't be found elsewhere. We look forward to your future custom and greatly appreciate you taking the to leave this five star review.
Kind regards,
BLT Direct.
Very good choice
Very good choice, competitive prices and good communication. Quickly despatched and very well packed.
7 februari 2026
Review zonder uitnodiging
Antwoord van BLT Direct Limited
Hello Mrs Durrant,
Thank you for the brilliant review and feedback. We're pleased to see you had a great experience from your order from start to finish.
Kind regards,
BLT Direct.
An easy to navigate site.
An easy to navigate site with product details given in both "old" school Watts, as well as Lumens. Useful when buying for 1) non trade, 2) older clients, 3) vintage fittings. Clear images. Option to speak to a "real human" if help required. Clear pricing. Speedy delivery. Well done.
8 februari 2026
Review zonder uitnodiging
Antwoord van BLT Direct Limited
Hello Diana,
Thank you for the great review and feedback. We pride ourselves on making the ordering process as simple and clear as possible and it is reassuring to see this has come across in your order with us.
Kind regards,
BLT Direct.
I got exactly what I ordered
I got exactly what I ordered quickly.
Who could ask for more?
Still have to see what the quality of the tubes are but only time will tell.
12 februari 2026
Review zonder uitnodiging
Antwoord van BLT Direct Limited
Hello Charles,
Thank you for the great review, please don't hesitate to contact us if you have any issues with the tubes.
Kind regards,
BLT Direct.
I had to send a light fitting back and…
I had to send a light fitting back and re order it because it was the wrong size. The return process worked well which is always a concern when shopping on line
11 februari 2026
Review zonder uitnodiging
Antwoord van BLT Direct Limited
Hello Dave,
Thank you for the five star review and excellent feedback. We understand mistakes can happen and we aim to make returns as easy as possible to maintain excellent customer service.
Kind regards,
BLT Direct.
Ordered led chanel never turned up!
Ordered led chanel never turned up!
6 februari 2026
Review zonder uitnodiging
Antwoord van BLT Direct Limited
Hi Szilveszter,
Please accept our apologies for this, I can see that we have spoken with you two days ago and had found that the order was coming back to us from the courier due to it being damaged in transit.
A free of charge replacement order has been sent to you which is due to be with today via Fedex. If it's not with you today please don't hesitate to contact us by calling 01473716418 or you can email us on customerservices@bltdirect.com. I will also email the new tracking number to you so that you have this as well.
Kind regards,
BLT Direct.
Excellent service
I ordered some bulbs and fittings, the bulbs arrived promptly and were well packaged but I thought that they were complete with the fittings. After speaking to a very pleasant and polite person I was informed that they could no longer supply the fittings and would send me a returns label. This arrived almost immediately. I returned the bulbs and received a refund within a couple of days. Excellent service.
2 februari 2026
Review zonder uitnodiging
Antwoord van BLT Direct Limited
Hello Patrick,
Thank you for the five star review and brilliant feedback. We're glad to see that the returns process went smoothly for you and were more than happy to help.
Kind regards,
BLT Direct.
Goods not received
Goods not received. Please arrange refund.
10 februari 2026
Review zonder uitnodiging
Antwoord van BLT Direct Limited
Hello Brian,
Please accept our apologies for the delay on your order, we will be reviewing this item to reduce the chances of a delay like this happening in the future.
I can see that you have already contacted us and a refund has been issued.
Kind regards,
BLT Direct.
Good purchase!!
Bulb arrived as described and well packed within 6 working days
9 februari 2026
Review zonder uitnodiging
Antwoord van BLT Direct Limited
Hi Niall,
Thank you for the excellent review and letting us know the order arrived safely.
Kind regards,
BLT Direct.
Rapid Replacement
BLT rapidly replaced a bulb wrongly sent, at no charge to me, so I'm very happy.
9 februari 2026
Review zonder uitnodiging
Antwoord van BLT Direct Limited
Hello Jon,
Thank you for the understanding regarding the incorrect bulb being sent and still leaving us a five star review.
Kind regards,
BLT Direct.
Antwoord van BLT Direct Limited
Hello John,
Thank you for the great review and feedback, it's highly appreciated.
Kind regards,
BLT Direct.
This company is great ordered a tube…
This company is great ordered a tube not the right colour so they replaced it with the right colour free of charge so if you are looking for a specific tube these are the best.
6 februari 2026
Review zonder uitnodiging
Antwoord van BLT Direct Limited
Hello,
Thank you for the excellent review and feedback, we were more than happy to help with your order and return.
Kind regards,
BLT Direct.
products arrived swiftly and well…
products arrived swiftly and well packaged
8 februari 2026
Review zonder uitnodiging
Antwoord van BLT Direct Limited
Hello Steve,
Thank you for letting us know your order arrived in good time and safely. We really appreciate the five star review.
Kind regards,
BLT Direct.
Excellent service.
Excellent service.
A good business experience easy to order and pay, will use again 10/10.
6 februari 2026
Review zonder uitnodiging
Antwoord van BLT Direct Limited
Hello David,
Thank you for the fantastic review and letting us know you had an easy experience in making your order.
Kind regards,
BLT Direct.
Excellent service very helpful and…
Excellent service very helpful and friendly staff.
21 januari 2026
Review zonder uitnodiging
Antwoord van BLT Direct Limited
Hi Babs,
Thank you so much for the five star review, we're more than happy to help.
Kind regards,
BLT Direct.
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