Blue Star Developments Reviews 

233
•
TrustScore 5 uit 5

4,9

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Beoordeeld met 5 van de 5 sterren

Had a catflap fitted in a deep brick wall. The guys worked quickly, tidied up afterwards and we're really happy with the installation. Absolutely perfect service. Sophie looked after me through the bo... Toon meer

Beoordeeld met 5 van de 5 sterren

Great experience. My velux windows now work smoothly and are draught free and I've had lots of compliments on my new windows elsewhere in the house. The team are responsive and work hard to get the jo... Toon meer

Beoordeeld met 5 van de 5 sterren

The installation team arrived on time, they called me to let me know when they were 15 minutes away so I could be prepared. They were friendly and professional, were quick and left the area clean and... Toon meer

Beoordeeld met 5 van de 5 sterren

Fantastic service from start to finish. The cat flap was fitted perfectly, and the whole process was quick, professional, and hassle-free. But what really stood out was how helpful and friendly the f... Toon meer

Bedrijfsgegevens

  1. Dubbelglaszetter
  2. ook in
  3. Klusbedrijf

Geschreven door het bedrijf

Building Trust With Quality Work. 03337721851


Contactgegevens

4,9

Uitstekend

TrustScore 5 uit 5

233 reviews

5 sterren
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4,9

Alle reviews

(233)

34 reviews in de afgelopen 12 maanden

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Beoordeeld met 5 van de 5 sterren

I made an enquiry over the last bank…

I made an enquiry over the last bank holiday. Was responded to within an hour. Just had my cat flap installed. Friendly reliable company, happy to give them my business and a great review.

27 september 2022
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Four velux windows

I have recently reconfigured my loft conversation which require 4 velux windows. Nathan is very knowledgeable and I got just what I required. They were very respectful and clean and tied workmen. I can highly recommend Blue Star Developments and Nathan in particular.

24 augustus 2022
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Very personable service and…

Very personable service and communication. Nathan measured up and returned to fit our catflap just over a week later. Was a bit later than arranged on the day but called to apologise. Completed the job really quickly and efficiently and even fixed the sticky patio door as a favour while he was at it which was very generous.

22 september 2022
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Super quick service!

I enquired about having a cat flap fitted into a glass back door on a bank holiday Sunday expecting a couple of days for a response. Sophie got back to me almost immediately and Nathan had fitted the cat flap by the Thursday! Super fast service and I am so happy with the results!

3 september 2022
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Really recommend blue star…

Really recommend blue star development's.
After ringing around numerous companies only to be told they didn't repair Velux windows. This was the only firm to come out and reseal all 4 for a very competitive price. From Sophie in the office to Nathan and Jo, service engineers. I found them informative and professional.

30 juni 2022
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Great guy who came

Great guy who came, super busy and
was rather late but kept us informed. Very neat job of installing the cat flap into the front door. Now just got to train the cat how to use it.

21 augustus 2022
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Fantastic work, nice people!

Nathan and Joanne came last Friday to do two replacement velux glass in my loft windows. I have had had trouble getting these replaced and have had a previous installer refuse to do it. I was thinking that there would be a problem...I got the Blue star number via google, so wasn't holding out much hope. How wrong was I was. Firstly the call centre kept in touch with updates, then on the install day Nathan called to give me an ETA (always appreciated). It was such a hot day, I wouldn't have like to be working up in the loft in that heat. They were so cheerful and friendly and got the job done quickly and efficiently. The price was £100 cheaper than the previous guy who refused the work. Nathan and Joanne, thank you for a job well done at a good price - Much appreciated, I am delighted and would recommend you 100%

15 augustus 2022
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Amazing work and lovely people

Really really lovely people! Communication was brilliant throughout and we’re so pleased with the work that Blue Star did replacing some broken velux blinds for us. They were so helpful and worked so fast and all during the hottest day of the year too. Would definitely recommend!

13 augustus 2022
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Bluestar developments recently replaced…

Bluestar developments recently replaced the glass in my 30+yrd velux windows. Nathan who came out was polite, professional and I found him to be very trustworthy. Im very happy with the window replacements. They also came out on a Saturday to repair the same velux windows which my roofer had broken. I recommend Nathan and Bluestar highly and wouldn't use anyone else.

6 augustus 2022
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

What a waste of time

What a waste of time! after arranging an appointment with Blue Star, They never showed up! Then after I contacted them asking "where are you"?, they rearranged and again never showed up. then the day after the appointment I receive a call telling me they would be with me in an hour. This company is a joke! If you have nothing to do with your life and want to be spoken to as if you're an idiot this is the company for you, if not find someone else.

"if you don’t ever have anything nice to say then it’s best to say nothing at all". lol just what a company like yours hopes for.

6 augustus 2022
Review zonder uitnodiging
Logo Blue Star Developments

Antwoord van Blue Star Developments

Hi James. Thankyou for your feedback. We appreciate customers letting other customers know about their experience with us.

Please can we point out that this was purely a mix up from our office staff and an actual typo that got you booked in on completely the wrong date. Unfortunately our staff prefer to work from home these days after the lockdown and it was a slight miscommunication between two members of staff what led to this happening, we are only human and these things do happen on rare occasions, I can only sincerely and genuinely apologise about this situation occurring and we have put measures into place to attempt for this not to happen again.

However… a member of our team called you and spoke with you directly and you were shouting down the phone in a threatening and aggressive manner to a female member of staff I may add, when all we tried to do was offer you an apology and an explanation and offer to come to do your job free of charge for wasting your time as a gesture of goodwill. We attempted to rectify this mistake on our part but you would not listen to the point that the lady in question was attempting to say to you, she then also refused to be spoken to like this and said she was going to put the phone down on you. I cannot fault her for doing this at all. She was actually very upset after the manner in which you spoke to her. I personally find it deeply alarming and worrying that you deem this as acceptable speaking to women in this way.

You can clearly see from our other 100+ positive feedback that this is not how we operate at all and even more not a true reflection of how we are as a business. What is more evident and clear to see if you click onto your profile on here is that you only leave negative reviews and have never left a positive review for anyone on trust pilot although it seems just as we have done everyone has tried to rectify any issues with yourself beforehand.

Im not sure if you have heard this quote before James but if you don’t ever have anything nice to say then it’s best to say nothing at all.

Beoordeeld met 5 van de 5 sterren

Cat flap , amazing

Had cat flap fitted with new glass door . These guys were great value , great communication throughout , quickest fitting time out over the others that actually got back to me , friendly fitters and Sophie in the office was especially helpful . Would highly recommend .

29 juli 2022
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Jim and Helen

Nathan is very knowledge about velux skylights. He quoted a fair price. His friendly team arrived on time and did a great job. I would thougherly recommend his company.

7 juli 2022
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Would recommend

Quick responses to initial and follow-up enquiries. Accurate price quotations, and breakdown of what it was for. Job done quickly by friendly team, explaining that to do, and what they've done.

Would recommend definitely.

1 juli 2022
Review zonder uitnodiging
Beoordeeld met 4 van de 5 sterren

Velux window Installation

We had a new velux roof light fitted as a first time installation.
Nathan advised me on the best type of window for our roof and I found him to be very knowledgeable in general regarding my roof set up.
Sophie in sales was also very helpful in organising a convenient time/date for installation working around the weather and my shifts.
Paul and Sam did the installation and found them to be polite and very hard working and arrived early to get started.
I found the cost to be competitive and in line with what I was willing to pay.
The window has been in for nearly 3 weeks so far with a good mix of rain/hail and sunshine and seems to be fine.
Many thanks Blue Star 👍

4 juni 2022
Review zonder uitnodiging

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