The whole experience was wonderful. I had my eye on a few pieces and got the opportunity to try them on at the studio. They're even more gorgeous in person and I ended up choosing a ring I am comple... Toon meer
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Lees wat reviewers zeggen
Great experience! They were very responsive and provided quick and good feedback throughout the process. They even created a few renders to show how the engagement ring would look together with a wedd... Toon meer
Bedrijf heeft geantwoord
I was a bit worried at first ordering an expensive ring online, as this seemed unusual. After we got the ring it blew out expectations. They crafted a beautiful ring, guided and helped us with our cus... Toon meer
Bedrijf heeft geantwoord
The overall experience was great! Had numerous email exchanges with Vida who invested quite some time into answering my questions which ultimately helped me to decide the perfect engagement ring.... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Over Capucinne
Geschreven door het bedrijf
Capucinne
Originally founded as an Etsy shop in Slovenia in 2012, Capucinne has grown to become a top-rated fine jeweler that serves customers across the world.THIS IS HOW CAPUCINNE STARTED
We specialize in fine gold jewelry and are well known for our colorful, whimsical engagement and wedding rings. Let our imaginative pieces tap into your sense of wonder, nurture a feeling of joy, and bring out the beauty that is already inside of you! Capucinne is unique in the fine jewelry industry because of our ability to offer extensive customization options as well as fully one-of-a-kind piecesWE BELIEVE IN TRANSPARENCY AND HONEST APPROACH
We believe in leading by example with our one-of-a-kind custom wedding rings, custom-made engagement rings, and other personalized jewelry. This is why we are transparent in hopes to change the traditional jewelry industry while giving back to the community. We use only recycled precious metals that prevent the need for new mining. We have a deeply involved gemstone sourcing process that allows us to ensure that the gems we use are conflict-free. We also offer lab-grown diamonds and other gemstones if you prefer. Just let us know before you order—we can swap out the stone on any piece of our unique fine jewelry.WE ARE ALL ABOUT NATURE & GIVING BACK!
Just as we are here to help you create the ring of your dreams, we are also here to help in other ways that go beyond creating your future heirlooms. Giving back to the community is one of our core beliefs and something that we give great importance to every year when we choose an organization that we share the same values and beliefs with. Our main goal for giving back is to help build a brighter future for all of us, whether that goal is achieved with the help of organizations that empower others or organizations that preserve our primary home, mother nature. Rest assured, with every purchase you make here at Capucinne you are making an impact and leaving your footprint in this world.Contactgegevens
Lili Novy 3, 1000, Ljubljana, Slovenië
- +386 51 882 737
- info@capucinne.com
- www.capucinne.com
4,8
Uitstekend
222 reviews
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Great service and beautiful jewellery!
Left it a little late to buy the ring set, so used the expedited service. Also customised the design slightly. It ended up arriving well in time for when it was needed, looks just as imagined, absolutely perfect! But also made it in great time considering it had to make it across the pond to the UK from the US. The staff who handled my many emails were really helpful, went above and beyond and I'm really thankful!
19 oktober 2023
Review zonder uitnodiging
Antwoord van Capucinne
Dear Clara,
Thank you for sharing your experience with us! We're thrilled to hear that your customized ring set arrived well in time and met your expectations. We appreciate your kind words about our team's assistance. :)
Just to clarify and avoid any confusion, we want to mention that our business is based in Slovenia, not the US. We're grateful for the opportunity to have been a part of your special moment.
If you have any further questions or if there's anything else we can assist you with, please don't hesitate to reach out.
Best regards,
Capucinne team
Antwoord van Capucinne
Dear Evan,
We're delighted to hear that you are satisfied with the buying experience, especially communication and the quality of the ring you ordered.
Most importantly, we're thrilled that she loved the ring! It's always our goal to make moments like this extra special. :)
Should you ever require our services again or have any questions, please feel free to reach out.
Best regards,
Capucinne team
Great product
Great product, and the fiancee loves it. Was delivered earlier than promised, and exactly as promised otherwise.
Unfortunately there was some duties that had to be paid on top of the price of the product, so keep that in mind, but that's not the fault of the business!
6 oktober 2023
Antwoord van Capucinne
Dear Cristian,
Thank you for sharing your experience with us! We're overjoyed to hear that your fiancée loves the set and it met your expectations.
We are sorry to hear about the inconvenience regarding the additional duties, but we appreciate your understanding that this is beyond our control.
If you ever have more jewelry needs or any questions in the future, please feel free to reach out. We're here to assist you in any way we can. :)
Warm regards,
Capucinne team
I love my engagement and wedding band…
I love my engagement and wedding band set! My husband designed my engagement ring with them and then we also had them design a unique wedding band to fit it. Love it!
17 oktober 2023
Review zonder uitnodiging
Antwoord van Capucinne
Dear Josefine,
We are thrilled to hear that you love your customized set! :)
Thank you for entrusting us with this special journey in your life.
If there's ever anything else we can assist you with, please don't hesitate to reach out.
Warm regards,
Capucinne team
Everything about the experience
Everything about the experience, from the customer service, to the purchasing process, and the final product (engagement ring) was absolutely perfect.
6 oktober 2023
Antwoord van Capucinne
Dear Matthew,
Thank you for taking the time to share your wonderful feedback with us! We are thrilled to hear that your experience, from start to finish, was nothing short of perfect. Your satisfaction is our top priority, and we are delighted to have been a part of this special moment in your life. :-)
If you ever have any more needs or questions in the future, please don't hesitate to reach out. We look forward to serving you again and wish you all the best in this exciting journey ahead.
Kind regards,
Capucinne team
Capuccine's staff are extremely…
Capuccine's staff are extremely responsive and communicative, they really seem to want to help you. Their products are beautiful, the ring I bought looks even better in real life than it did in the photos.
26 september 2023
Antwoord van Capucinne
Dear Ro,
Thank you! We are happy to read that you love the ring - may it always bring an extra sparkle to your day! :-)
For any further assistance, we remain at your disposal.
Kind regards,
Capucinne team
This company has impeccable workmanship…
This company has impeccable workmanship and customer service. I requested that they reset the center stone in my ring lower and they were patient, timely, and communicative throughout the process. I would absolutely purchase from them again. My ring is perfect!
28 september 2023
Review zonder uitnodiging
Antwoord van Capucinne
Dear Amanda,
Thank you for taking the time to write the review and sharing your experience with us. We are happy to hear that you were satisfied with it. :)
As always, if we can be of any further assistance, we remain at your disposal.
Warm regards,
Capucinne team
I bought a ring for my wife and she…
I bought a ring for my wife and she loved it!
Looks super nice and the quality is great! My wife was super excited when I gave it to her on her birthday, she said it's the most beautiful design she's seen on a ring.
25 september 2023
Review zonder uitnodiging
Antwoord van Capucinne
Dear Daniel Odriozola,
we're thrilled to hear that your wife loved the ring you bought from us! Thank you for the 5-star review.
It's wonderful to know that she found it super nice and of great quality. Making her birthday special is what we aim for, and we're delighted to have been a part of it.
If you ever need more gifts or have any questions, feel free to reach out. We're here to help.
Thanks again for choosing us, and we hope to serve you again soon!
Warm regards,
Capucinne team
I love my Shark Tooth pendant
I love my Shark Tooth pendant. everything is minimalistic and super luxurious. Love it and will definitely buy again!
25 september 2023
Review zonder uitnodiging
Antwoord van Capucinne
Dear Philippe Emmanuel Ngando Mouka,
we're thrilled that you love your Shark Tooth pendant! Your appreciation for its minimalistic and luxurious design means a lot to us. Thank you for the 5-star review!
We can't wait to have the opportunity to serve you again in the future. If you ever have any questions or need assistance, feel free to reach out.
Thanks for choosing us, and here's to more fantastic jewelry experiences!
Warm regards,
Capucinne team
Great communication
Great communication, I moved house during the production lead time and easily managed to change the delivery address with no hassle. Great customer service.
15 september 2023
Antwoord van Capucinne
Dear Rich,
thank you so much for taking the time to share your positive experience with our customer service team. We truly appreciate your kind words and are delighted to hear that you found our communication and address change process hassle-free.
Moving can be a hectic time, and we're thrilled that we could assist you smoothly during this transition. Your satisfaction is important to us, and we're here to ensure your experience remains top-notch.
If you ever require further assistance or have any questions, please don't hesitate to reach out. We're always here to help.
Thanks once again for choosing us, and we look forward to serving you in the future!
Best regards,
Capucinne team
I'm absolutely thrilled with my ring…
I'm absolutely thrilled with my ring from Capucinne! 😄 The ring is a real gem, crafted by hand with exquisite care. Plus, they offer free and insured delivery to the USA, and communication was perfect. What a great experience!
11 september 2023
Antwoord van Capucinne
Dear Natalie,
we're absolutely thrilled to hear about your positive experience with our ring and services! 😄 Thank you for your kind words.
Knowing that you appreciate the craftsmanship and care that goes into our jewelry means the world to us. We aim to provide the best experience for our customers, including free and insured delivery to the USA and seamless communication.
If you ever have more jewelry needs or questions in the future, please don't hesitate to reach out. We're here to assist you.
Once again, thank you for choosing Capucinne, and we hope your ring continues to bring you joy!
Warm regards,
Capucinne team
Highly Recommend!
I got the Dora Oval Alexandrite Ring. It's definitely pricier than others after shopping around but glad I went with Cappucine in the end as it worth ever penny.
Very satisfied with the quality of this ring and customer service were very helpful! Highly recommend :)
15 september 2023
Review zonder uitnodiging
Antwoord van Capucinne
Dear Maz,
thank you so much for choosing the Dora Oval Alexandrite Ring from Capucinne! We greatly appreciate your feedback and recommendation.
We understand the importance of making a thoughtful choice, and we're delighted to hear that you found our ring worth every penny. Quality is our utmost priority, and it's fantastic to know you are very satisfied with it.
Our customer service team is always here to assist, and we're thrilled that you found them helpful.
If you ever have more jewelry needs or questions, please do not hesitate to reach out. We look forward to serving you again in the future.
Once again, thank you for your trust in Capucinne!
Warm regards,
Capucinne team
Great customer service and quality…
Great customer service and quality product arrived in time for my engagement.
22 augustus 2023
Antwoord van Capucinne
Dear Jerald Shawver,
thank you for sharing your positive experience with us! We're delighted to hear that you had a great experience with our customer service and that your engagement product arrived in a timely manner.
Your satisfaction is our top priority, and we're thrilled that we could contribute to such a special occasion in your life.
If you ever have more jewelry needs or questions in the future, please don't hesitate to reach out. We're here to assist you.
Once again, congratulations on your engagement, and thank you for choosing us!
Warm regards,
Capucinne team
I am very satisfied with the…
I am very satisfied with the manufactured ring and the professional attitude of the company. I recommend purchase.
6 september 2023
Antwoord van Capucinne
Dear Helga Rolc,
thank you for sharing your satisfaction with us! We greatly appreciate your feedback and recommendation.
We're delighted to hear that you are very satisfied with the ring we manufactured and that you found our company's professionalism commendable. Your recommendation means a lot to us, and we're here to assist you with any future purchases or questions.
Once again, thank you for choosing us, and we look forward to serving you again in the future!
Warm regards,
Capucinne team
Engagement Ring From Capucinne
I bought an engagement ring from Capucinne after searching the web for the past two weeks.
The product is fantastic, and my fiance loved it. I totally recommend Capucinne's ring.
13 september 2023
Review zonder uitnodiging
Antwoord van Capucinne
Dear Gustavo Santo Vito Martins,
thank you for choosing Capucinne for your engagement ring and for taking the time to share your experience!
We're thrilled to hear that you found our product fantastic and, most importantly, that your fiancée loved it. Your recommendation means a lot to us, and we're honored to have played a part in this special moment in your life.
If you ever need further assistance or have more jewelry needs in the future, please feel free to reach out. We're here to help.
Congratulations on your engagement, and thank you for choosing us!
Warm regards,
Capucinne team
She's never smiled like that before
My wife loves oval rings, and we've been looking for a replacement for her engagement ring.
We checked out local jewelers & some online stores, but nothing ever clicked with her.
I found Capucinne on IG & asked her to check it out. She loved their Halle Morganite ring, so I pulled the trigger on it. She's sooo excited to get her new ring!
12 september 2023
Review zonder uitnodiging
Antwoord van Capucinne
Dear Arnold Mohapi,
we're absolutely delighted to hear about your journey to find the perfect ring for your wife, and we're honored that you chose Capucinne!
It's heartwarming to know that our Halle Morganite ring captured her heart and brought that special smile to her face. Creating moments like these is what we strive for, and we couldn't be happier to be a part of this.
We hope that your wife continues to cherish her new ring and that it brings joy and happiness for years to come. If there's anything else we can assist you with in the future, please don't hesitate to reach out.
Thank you for choosing Capucinne, and here's to many more smiles and beautiful moments!
Warm regards,
Capucinne team
Amazing quality and customer service too!
At first I had concerns around ordering, as I'd never ordered a custom piece like this.
However the team at Capucinne worked very closely with me to help create exactly what I was looking for!
100% would recommend this company. Very impressed with product quality and their level of customer service.
12 september 2023
Review zonder uitnodiging
Antwoord van Capucinne
Dear Ciaran,
thank you for sharing your experience with Capucinne! We're thrilled to hear that you had a positive and memorable experience with us.
We understand that ordering a custom piece can come with some concerns, but it's wonderful to know that our team was able to work closely with you to bring your vision to life. Your satisfaction is our top priority, and your recommendation means the world to us.
If you ever have more custom jewelry needs or any questions in the future, please don't hesitate to reach out. We're here to assist you.
Once again, thank you for choosing Capucinne, and we look forward to serving you again!
Warm regards,
Capucinne team
Excellent customer care
Very professional team.
They will help you with all details you need in a verry friendly and professional manner.
I bought a personalized ring and received exactly what I ordered.
Good job!
1 september 2023
Review zonder uitnodiging
Antwoord van Capucinne
Dear Aurelian Dragan,
thank you for your kind words and for sharing your positive experience with our team at Capucinne! We greatly appreciate your feedback.
We're thrilled to hear that you found our team professional, friendly, and attentive to your needs. Ensuring that you received the exact personalized ring you ordered is always our goal, and we're delighted that we could meet your expectations.
If you ever have more customization requests or any future jewelry needs, please feel free to reach out. We're here to assist you.
Once again, thank you for choosing Capucinne, and we appreciate your support!
Warm regards,
Capucinne team
Absolutely perfect product
Absolutely perfect product. Quality is shining as the product is shining. Compairing it with some of the products I had in the past, this on is astoningly amazing. My wife is thankful for such a amazing product.
7 september 2023
Review zonder uitnodiging
Antwoord van Capucinne
Dear Dragan Šibanc,
thank you so much for your glowing feedback! We're thrilled to hear that you find our product absolutely perfect and of exceptional quality.
We take great pride in crafting jewelry that shines both in appearance and quality, and it's heartwarming to know that our product exceeded your expectations. Your wife's happiness is our ultimate goal, and we're thankful for her appreciation.
If you ever have more jewelry needs or questions in the future, please don't hesitate to reach out. We're here to assist you.
Once again, thank you for choosing our product, and please convey our warm regards to your wife!
Warmest regards,
Capucinne team
My two rings (opal and sapphires) are…
My two rings (opal and sapphires) are beautiful! Just as pictured.
9 september 2023
Review zonder uitnodiging
Antwoord van Capucinne
Dear Olivia Corya,
thank you for sharing your feedback with us! We're delighted to hear that your two rings, the opal and sapphires, are as beautiful as pictured.
Your satisfaction is of utmost importance to us, and we're thrilled that our products met your expectations. If you ever have more jewelry needs or questions in the future, please don't hesitate to reach out. We're here to assist you.
Once again, thank you for choosing our rings, and we hope you continue to enjoy their beauty!
Warm regards,
Capucinne team
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