The whole experience was wonderful. I had my eye on a few pieces and got the opportunity to try them on at the studio. They're even more gorgeous in person and I ended up choosing a ring I am comple... Toon meer
We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
Great experience! They were very responsive and provided quick and good feedback throughout the process. They even created a few renders to show how the engagement ring would look together with a wedd... Toon meer
Bedrijf heeft geantwoord
I was a bit worried at first ordering an expensive ring online, as this seemed unusual. After we got the ring it blew out expectations. They crafted a beautiful ring, guided and helped us with our cus... Toon meer
Bedrijf heeft geantwoord
The overall experience was great! Had numerous email exchanges with Vida who invested quite some time into answering my questions which ultimately helped me to decide the perfect engagement ring.... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Over Capucinne
Geschreven door het bedrijf
Capucinne
Originally founded as an Etsy shop in Slovenia in 2012, Capucinne has grown to become a top-rated fine jeweler that serves customers across the world.THIS IS HOW CAPUCINNE STARTED
We specialize in fine gold jewelry and are well known for our colorful, whimsical engagement and wedding rings. Let our imaginative pieces tap into your sense of wonder, nurture a feeling of joy, and bring out the beauty that is already inside of you! Capucinne is unique in the fine jewelry industry because of our ability to offer extensive customization options as well as fully one-of-a-kind piecesWE BELIEVE IN TRANSPARENCY AND HONEST APPROACH
We believe in leading by example with our one-of-a-kind custom wedding rings, custom-made engagement rings, and other personalized jewelry. This is why we are transparent in hopes to change the traditional jewelry industry while giving back to the community. We use only recycled precious metals that prevent the need for new mining. We have a deeply involved gemstone sourcing process that allows us to ensure that the gems we use are conflict-free. We also offer lab-grown diamonds and other gemstones if you prefer. Just let us know before you order—we can swap out the stone on any piece of our unique fine jewelry.WE ARE ALL ABOUT NATURE & GIVING BACK!
Just as we are here to help you create the ring of your dreams, we are also here to help in other ways that go beyond creating your future heirlooms. Giving back to the community is one of our core beliefs and something that we give great importance to every year when we choose an organization that we share the same values and beliefs with. Our main goal for giving back is to help build a brighter future for all of us, whether that goal is achieved with the help of organizations that empower others or organizations that preserve our primary home, mother nature. Rest assured, with every purchase you make here at Capucinne you are making an impact and leaving your footprint in this world.Contactgegevens
Lili Novy 3, 1000, Ljubljana, Slovenië
- +386 51 882 737
- info@capucinne.com
- www.capucinne.com
4,8
Uitstekend
222 reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
They went far and beyond for us
They went far and beyond for us. I am very happy with our wedding ring and it fit perfect. We have a special request to add the fur of our beloved dog in a ring and they did it for us. I cannot recommend / praise them enough.
27 juni 2024
Antwoord van Capucinne
Dear Maythavee,
Thank you for sharing your wonderful experience! We're delighted that you're happy with your wedding ring and that it fits perfectly.
It was an honor to fulfill your special request to include your beloved dog's fur in the ring.
Your recommendation means the world to us!
With Regards,
Capucinne Team
Wonderful product
Wonderful product, good communication and great experience overall.
9 augustus 2024
Antwoord van Capucinne
Hello Emir,
Thank you for the positive feedback!
We're delighted you had a great experience and that our communication and product met your expectations. We truly appreciate your support!
With Regards,
Capucinne Team
excellent customer service and…
excellent customer service and beautiful custom ring. reasonable price for such a high quality ring!
9 augustus 2024
Review zonder uitnodiging
Antwoord van Capucinne
Hello Lena,
Thank you for your wonderful review! We're happy that you're pleased with the custom ring and our customer service.
It’s great to hear you found the quality and price to be just right. We appreciate your support!
With Regards,
Capucinne Team
Fantastic product and experience
The jewelry we bought from Capuccine is absolutely stunning. Although I was nervous about purchasing jewelry online, their customer service was incredible, providing very swift and helpful advice throughout the process. I would not hesitate to buy from them again!
27 juli 2024
Review zonder uitnodiging
Antwoord van Capucinne
Hello,
Thank you! We're so glad you love your jewelry and that our customer service helped ease any concerns.
We're thrilled you had a positive experience and would be happy to assist you again in the future!
With Regards,
Capucinne Team
Capucinne's great quality and customer support!
Capucinne has a great variety of unique jewelry, I purchased the Vera set and my fiancé couldn't be happier! Great people to work with and customize the products to fit your needs and wants. Highly recommend!
25 juli 2023
Review zonder uitnodiging
Antwoord van Capucinne
Hello Preston,
Thank you for your glowing review! We're happy to hear your fiancé loves the Vera set and that you had a great experience customizing your purchase with us.
Your recommendation means a lot to our team!
With Regards,
Capucinne Team
Antwoord van Capucinne
Dear Wayne,
Thank you for your feedback! We're delighted to hear that your wife loves the piece. What more could we ask for? :)
If you have any further comments or need assistance, please don't hesitate to reach out. We're always here to help.
Warm regards,
Capucinne team
Son los mejores!!
Excelente calidad de sus productos y asistencia durante el proceso de compra. Todos los envíos los he recibido a tiempo y en perfecto estado. Los recomiendo 100%.
19 juli 2024
Review zonder uitnodiging
Antwoord van Capucinne
Dear Norma
Thank you for your wonderful feedback! We're thrilled to hear that you found the quality of our products and our assistance during the purchase process excellent. :)
We truly appreciate your recommendation and your trust in us. If you have any further questions or needs, please don't hesitate to reach out. We're always here to help.
Warm regards,
Capucinne team
Je suis un consommateur français,
Je suis un consommateur français,
La prise en charge du service client et leur disponibilité sont remarquable !
Ils ont su m'aiguiller et me conseiller avec rapidité et clarté.
Merci pour vos service
18 juli 2024
Antwoord van Capucinne
Dear Florent,
Thank you so much for your wonderful feedback! We're delighted to hear that you found our customer service and availability excellent!
We appreciate your kind words and your trust in us. If you have any further questions or needs, please don't hesitate to reach out. We're always here to help.
Warm regards,
Capucinne team
This ring is 10 out of 10 the quality…
This ring is 10 out of 10 the quality is outstanding, I also had a few issue with picking my stone for the ring because I’m not the best online. I emailed capucinne and within minutes I had a reply. We sent several messages so they could help me get it rite, they even let me pay in instalments. Engagement ring now ready for holiday. Wedding rings to come in 2026. Without a doubt I’ll be buying from you. Thank you cupucinne keep up the amazing work she’s going to love it
9 juli 2024
Review zonder uitnodiging
Antwoord van Capucinne
Dear Kaylee,
Thank you so much for your fantastic feedback! We're glad we could assist you in picking the perfect stone and that our prompt responses and installment payment option made the process easier for you.
We look forward to helping you with your wedding rings in 2026. Your continued trust means a lot to us.
If you have any further comments or need assistance, please don't hesitate to reach out. We're here to help!
Warm regards,
Capucinne team
Antwoord van Capucinne
Dear William,
Thank you for your wonderful feedback! We're thrilled to hear that you had such a positive experience with us.
If you have any further comments or need assistance, please don't hesitate to reach out. We're here to help!
Warm regards,
Capucinne team
Absolutely fantastic
Absolutely fantastic. The follow ups and attention to detail were greatly appreciated. Truly felt they value greatly their customers.
18 juni 2024
Antwoord van Capucinne
Dear Clémence,
Thank you so much for your wonderful feedback! We're delighted to hear that you had an absolutely fantastic experience with us. Your appreciation for our follow-ups and attention to detail means a lot, and we're glad you felt valued as a customer.
If you have any further comments or need assistance, please don't hesitate to reach out. We're here to help!
Warm regards,
Capucinne team
High quality, fast shipping
6 juni 2024
Antwoord van Capucinne
Dear A,
Thank you for your feedback! We're delighted to hear that you are pleased with the high quality of our products and the fast shipping.
If you have any further comments or need assistance, please don't hesitate to reach out. We're here to help!
Warm regards,
Capucinne team
Vida needs a raise! 😆
They're always quick to respond to questions and concerns. Best customer service I've encountered and the quality is like no other. This is my second purchase and the shipping time overseas was incredible. Vida has been the biggest help for me both times now during a stressful time of engagement and wedding planning.
5 juni 2024
Antwoord van Capucinne
Dear Christian,
Thank you for your wonderful feedback! We're thrilled to hear that you've had such positive experiences with us both times.
Your satisfaction with the quality of our products and the overseas shipping time means a lot to us.
If there's anything more we can do for you or if you have further comments, please don't hesitate to reach out. We're here to assist you every step of the way.
Warm regards,
Capucinne team
Great jewelry shop
Beautiful jewelry made and sold by a wonderful staff. They were very understanding and helpful with all my questions and requests.
18 mei 2024
Review zonder uitnodiging
Antwoord van Capucinne
Dear Alexandru,
Thank you very much for your kind words! We're thrilled to hear that you love your new piece and that you had a positive experience with our team.
Your satisfaction is our priority, and we're here to assist you every step of the way. If there's anything more we can do for you or if you have further comments, please don't hesitate to reach out.
Warm regards,
Capucinne team
Love this company and love my bracelet
Love this company and love my bracelet. Highly recommend!!
8 mei 2024
Antwoord van Capucinne
Dear Sandra,
Thank you so much for your kind words! We're thrilled to hear that you love your bracelet and that you're satisfied with our company. Your recommendation means a lot to us, and we truly appreciate your support.
If there's anything more we can do for you or if you have further comments, please don't hesitate to reach out. We're here to assist you every step of the way.
Warm regards,
Capucinne team
Amazing ring & service
Super helpful when creating a custom ring and it turned out great
19 april 2024
Antwoord van Capucinne
Dear Mac,
Thank you for your feedback! Your satisfaction is our priority, and we're pleased that we could assist you throughout the process.
If there's anything more we can do for you or if you have further comments, please don't hesitate to reach out. We're here to help!
Warm regards,
Capucinne team
Was created and delivered in good time…
Was created and delivered in good time well before the expected date. Perfect size and well made. Picking the exact stone was a great touch to add to the unique piece of jewellery
19 april 2024
Antwoord van Capucinne
Dear Graeme,
Thank you for your wonderful feedback! We're thrilled that you appreciated the option to pick the exact stone, adding a unique touch to your piece of jewelry.
If there's anything more we can do for you or if you have further comments, please don't hesitate to reach out. We're here to assist you every step of the way.
Warm regards,
Capucinne team
Antwoord van Capucinne
Dear Kayla,
Thank you for your feedback! We're thrilled to hear that you love the ring set. Your satisfaction is our priority, and we're delighted that you're pleased with the final result.
If there's anything more we can do for you or if you have further comments, please don't hesitate to reach out. We're here to assist you every step of the way.
Warm regards,
Capucinne team
Since the Very Beginning
Since the very beginning, Capucinne has been unequivocally instrumental throughout the entire ring crafting process. Their customer service/relations team shows their unparalleled experience in assistance providing thoughtful guidance, renderings, ring options, and warranty information, all the way up until the proposal. I can't recommend them enough!
16 april 2023
Review zonder uitnodiging
Antwoord van Capucinne
Dear Juan.
Thank you so much for your glowing review! We're truly honored to have been part of your ring crafting journey.
Your recommendation means the world to us, and we're grateful for the opportunity to have been a part of such a special moment in your life.
If there's anything more we can do for you or if you have further comments, please don't hesitate to reach out. We're here to assist you every step of the way.
Warm regards,
Capucinne team
The ring is absolutely stunning
The ring is absolutely stunning, quicker than expected delivery, and amazingly easy customer service when I needed to get the ring size changed after ordering. 10/10 would order again..... but I'm sure hoping I won't need to
22 maart 2024
Antwoord van Capucinne
Dear Kevin,
Thank you for your glowing feedback! We're thrilled to hear that you find the ring absolutely stunning and that you were pleasantly surprised by the and customer service.
Your satisfaction is our priority, and we're delighted to hear that you would consider ordering from us again in the future! If there's anything more we can do for you or if you have further comments, please don't hesitate to reach out. We're here to help!
Warm regards,
Capucinne team
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.