I found the one girl in your call centre great, Vanya I think. Others I found more difficult to hear or understand so clearly. I would have preferred a simple online form, which nobody seems to do.
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
Very helpful and efficient customer support person - Asian accent / call started 16.05hrs 05/08/2026 He sorted an issue where my payment for renewing my bike policy was refused (due to a changed ban... Toon meer
Bedrijf heeft geantwoord
Akshay was very thorough, friendly, courteous and mannerly. His English was also very good and I particularly liked how he indulged me in personal conversation and banter. Thank you, Akshay for your t... Toon meer
Bedrijf heeft geantwoord
Wish I knew about CN before. Over the years, it's been a headache to find insurers that appreciate customers with a clean claims record. We always felt cheated that their risk assessment algorithms... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Carole Nash is known as the provider of motorcycle insurance across the UK and Ireland, with a dedicated Classic Cars division too, delivering specialist protection for classic and performance cars, as well as military vehicles. An award winning insurance broker, our team at Carole Nash are known for their expertise.
Contactgegevens
4,6
Uitstekend
1K reviews
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Antwoord van carolenash.ie
Hi John,
Thanks so much for your great feedback! I’m really glad to hear everything was easy and smooth for you. If you need anything else, just let me know.
Kind regards
Philippa @ Carole Nash Insurance
Antwoord van carolenash.ie
Thank you for your feedback.
If there is anything specific we can assist you with or any concerns you would like to discuss, please don't hesitate to reach out. We're here to help.
Kind regards
Chelsea @ Carole Nash Insurance
Great service and fair price
Great service and fair price. Easy to contact when needed.
31 oktober 2025
Antwoord van carolenash.ie
Thank you so much for your kind words and positive feedback!
We're delighted to hear you found our service great and the pricing fair. It's wonderful to know that reaching us when needed was easy for you.
If you ever need any further assistance, please don't hesitate to get in touch.
Kind regards
Chelsea @ Carole Nash Insurance
Good service. Prices are average.
Good service. Lovely lady I spoke to. My premium has risen though,even after no claims and my NCB at 6 years this time. I have never had an accident or lost points on my licence in nearly 40 years of driving.
25 oktober 2025
Antwoord van carolenash.ie
Thank you very much for your kind words about the service you received. I’m glad to hear you had a positive experience speaking with us.
Regarding your premium increase, I understand how frustrating that can be, especially with such a strong driving record and 6 years of No Claims Bonus. Premiums can sometimes be affected by wider factors like changes in insurer pricing, claims trends in your area, or updates in risk assessments.
If you have any questions or need further assistance with your policy, please don't hesitate to reach out.
Kind regards,
Kristy-Ann @ Carole Nash Insurance
10/10 Excellent Service on the phone for…
Excellent Service on the phone for motorbike insurance , I got the right Person/Product/Price
29 oktober 2025
Antwoord van carolenash.ie
Thank you so much for your kind words! We're delighted to hear that you received excellent service over the phone and found the right person, product, and price for your motorbike insurance. At Carole Nash, we strive to make the process as smooth and efficient as possible.
If you have any further questions or need assistance, please don't hesitate to reach out.
Kind regards,
Kristy-Ann @ Carole Nash Insurance
I got reminders about my Renewal date
I got reminders about my Renewal date. This was helpful as I had changed address and renewal notice was sent to my old address. My mistake not notifying the Co in time.
24 oktober 2025
Antwoord van carolenash.ie
Hi Michael,
Thanks for letting me know. I’m really glad the renewal reminders helped, especially since your renewal notice went to your old address. If you ever need a hand with anything else for your Carole Nash policy, just give me a shout.
Kind regards
Philippa @ Carole Nash
Antwoord van carolenash.ie
Thank you for your kind words! We're delighted to hear that you found our communication clear and the transaction easy. We strive to make the experience as smooth as possible for our valued customers.
If you need any further assistance or have any questions, please don't hesitate to reach out.
Kind regards,
Kristy-Ann @ Carole Nash Insurance
Found them easy to deal with
Found them easy to deal with, I have motorcycle and classic. Both prices are good , so no need to go anywhere else..
17 augustus 2025
Antwoord van carolenash.ie
Thank you so much for your kind words. We're delighted to hear that you find our service easy to deal with and that our prices for both your motorcycle and classic insurance meet your expectations. It's great to know we can continue to support you without the need to look elsewhere.
If you ever need any assistance or have questions, please don't hesitate to reach out.
Kind regards,
Samantha @ Carole Nash Insurance
Antwoord van carolenash.ie
Hi
Thanks so much for your lovely feedback! We're really happy to hear everything was easy to deal with. If you need anything else with your Carole Nash insurance, just give us a shout.
Kind regards
Philippa @ Carole Nash
Antwoord van carolenash.ie
Thank you for your kind words! We're delighted to hear you were pleased with our pricing and communication. If you need any further assistance or have questions, please don't hesitate to reach out.
Kind regards
Nicola @ Carole Nash Insurance
Friendly helpful staff
11 oktober 2025
Antwoord van carolenash.ie
Thank you for your kind words about our staff. We're delighted to hear that you found them friendly and helpful. If there's anything else we can assist you with, please don't hesitate to reach out.
Kind regards,
Michelle @ Carole Nash Ireland
Antwoord van carolenash.ie
Thank you so much for your kind words! We're delighted to hear that you found our quotes good and our team professional and helpful. It's always our goal to provide the best service possible.
If you need any further assistance, please don't hesitate to reach out.
Kind regards,
Kristy-Ann @ Carole Nash Insurance
Carole nash ♥️
Chatting to the staff and very informative and helpful.
Great to explain everything about my policy and took the time out to listen.
Really great to deal with .
Highly recommended 👌
6 oktober 2025
Antwoord van carolenash.ie
Thank you so much for your kind words and positive feedback! I’m thrilled to hear that you found our team informative and helpful, and that we were able to take the time to explain everything about your policy clearly. It’s always our goal to provide excellent service, so your recommendation means a lot to us.
If you ever need any further assistance, please don’t hesitate to reach out.
Kind regards,
Kristy-Ann @ Carole Nash Insurance
Antwoord van carolenash.ie
Thank you for your kind words! We're delighted to hear that you found the deal easy to manage. If you have any further questions or need assistance in the future, please don't hesitate to reach out.
Kind regards,
Nicola @ Carole Nash Insurance
Antwoord van carolenash.ie
Thank you so much for your kind words! We're delighted to hear that you had a great experience with Carole Nash. Your feedback means a lot to us and motivates us to keep providing excellent service.
If you need any further assistance, please don't hesitate to reach out.
Kind regards,
Kristy-Ann @ Carole Nash Insurance
Easy to deal with good communication…
Easy to deal with good communication with the person I spoke with able to understand what they said very clearly.
16 september 2025
Antwoord van carolenash.ie
Thank you for taking the time to share your positive experience with us. We're delighted to hear that you found our communication clear and easy to understand. It's always our aim to make the process as smooth as possible for our customers.
If you need any further assistance, please don't hesitate to get in touch.
Kind regards,
Chris @ Carole Nash Insurance
My auto renewal was straight forward
My auto renewal was straight forward. I was also happy with the cost.2025
11 september 2025
Antwoord van carolenash.ie
Thank you for your positive feedback regarding your recent auto renewal with Carole Nash. We're glad to hear that the process was straightforward and that you were happy with the cost.
If you have any further questions or need assistance, please don't hesitate to reach out.
Kind regards,
Samantha @ Carole Nash Insurance
Antwoord van carolenash.ie
Thank you for your feedback!
We're glad to hear that you found the deal to be a good one for you. If you have any other questions or need further assistance, please don't hesitate to reach out.
Kind regards
Chelsea @ Carole Nash Insurance
Antwoord van carolenash.ie
Thank you for sharing your positive experience with Carole Nash through Trustpilot. We're delighted to hear you found our prices fair and service good.
If you need any further assistance or have questions about your policy, please don't hesitate to reach out.
Kind regards,
Samantha @ Carole Nash Insurance
Antwoord van carolenash.ie
Thank you for your kind words! We're delighted to hear you found dealing with us excellent and fuss-free. We strive to make every interaction smooth and positive.
If you need any further assistance with Carole Nash, please don't hesitate to reach out.
Kind regards,
Samantha @ Carole Nash Insurance
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