Case Luggage Reviews 

4.231
TrustScore 4.5 uit 5

4,7

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

I ordered a Samsonite suitcase at a great price the other day. Only thing was when I checked the dimensions it was probably a bit too big. Oops: I got in touch immediately and they replied instantl... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Great company! Online website chat fab, customer service fab, price fab and delivery fab! Dont hesitate to buy from this company. A special thanks to Siriman for amazing communication from start to fi... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Absolutely awesone customer service. I've been umming and ahing about getting aluminium suitcases for ages. I finally decided on some aluminim-look ones fromSamsonite. They were reduced on CASE... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

The online ordering process was simple and efficient and our new case arrived promptly. Unfortunately I had to return it because I'd ordered the wrong size. I was able to speak with a real person by p... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Reisartikelenwinkel
  2. Koffer- en tassenwinkel

Geschreven door het bedrijf

100 Years of Luggage Expertise. At Case, we've been sourcing and selling the world’s finest luggage since 1923. From luxury suitcases to smart business bags and trusted travel accessories, we bring you the best from brands like Samsonite, Tumi, Bric’s, Briggs & Riley, Carl Friedrik and many more. Whether you're heading off on a family holiday, business trip, cruise, or weekend away, you’ll find premium luggage, backpacks, holdalls, laptop bags, and RFID wallets, all backed by expert service and free UK delivery. Shop in-store or online with confidence. Case is your trusted luggage specialist for every journey.


Contactgegevens

4,7

Uitstekend

TrustScore 4.5 uit 5

4K reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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4,7

Alle reviews

(4.231)

4 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 5 van de 5 sterren

Fantastic price and product.

Fantastic price and product.
Delivery was free and super fast

5 april 2024
Logo Case Luggage

Antwoord van Case Luggage

Dear Clarke,
Thank you sincerely for your wonderful review. We're delighted to hear that you're satisfied with both your order and the service you received. Swift delivery is something we always aim for whenever feasible!
Warm regards,
Case Luggage

Beoordeeld met 5 van de 5 sterren

Fantastic case and price ,amazing…

Fantastic case and price ,amazing delivery

1 april 2024
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Antwoord van Case Luggage

Dear Gayle,
Thank you so much for your amazing review.
We are genuinely grateful for your wonderful feedback! It's always a pleasure to serve customers like you. We look forward to exceeding your expectations in the future.
Kind regards
Case Luggage

Beoordeeld met 5 van de 5 sterren

No complaints, would highly recommend

I would definitely recommend this company to anyone. I had ordered a couple of Ted Baker products and first of all they had the best price out there!! I had ordered on a Sunday and the items came the Wednesday so shipping times are fantastic!! When I opened the boxes the cases were in perfect condition and were packed perfectly, can’t wait to use them when I go on holiday

10 april 2024
Review zonder uitnodiging
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Antwoord van Case Luggage

Dear Lauren,
Thanks for the awesome review. We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you.
Come back and see us soon.
Cheers!
Case Luggage

Beoordeeld met 5 van de 5 sterren

Excellent case

Excellent case, thanks.

1 april 2024
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Antwoord van Case Luggage

Dear John,
We appreciate the fantastic review and are glad we could be of service. If you have any further needs or questions, please reach out!
Happy Traveling!
Case Luggage

Beoordeeld met 5 van de 5 sterren

The zipper of my bag pack broke and…

The zipper of my bag pack broke and they send me a new one. Very good service!

20 maart 2024
Review zonder uitnodiging
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Antwoord van Case Luggage

Dear Rebekka,
Thank you so much for this 5-star review. We really appreciate you being a customer and helping to share the word about us. We’re here for you anytime.
Happy Traveling!
Case Luggage

Beoordeeld met 5 van de 5 sterren

Great items and service

Great items and service

31 maart 2024
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Antwoord van Case Luggage

Dear Lynda,
Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us. Please let us know what we can do for you in the future.
Kind regards
Case Luggage

Beoordeeld met 5 van de 5 sterren

Lovely case for half price

Lovely case for half price. Very happy with my purchase. Great service

30 maart 2024
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Antwoord van Case Luggage

Dear Fiona,
Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us. Please let us know what we can do for you in the future.
Kind regards
Case Luggage

Beoordeeld met 5 van de 5 sterren

As described arrive in first class time…

As described arrive in first class time I’m well impressed would definitely buy again

4 april 2024
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Antwoord van Case Luggage

Dear Lynette,
Many thanks for the 5-star rating.
If there’s anything we can do to improve our service , please let us know!
Kind regards
Case Luggage

Beoordeeld met 5 van de 5 sterren

Amazing products at great prices

Amazing price, site easy to navigate and use.. well package, super fast postage.
Perfect transaction. Great products at a great price, what more do you want 👍

4 april 2024
Logo Case Luggage

Antwoord van Case Luggage

Dear Ann,
We appreciate the fantastic review and are glad we could be of service. If you have any further needs or questions, please reach out!
Happy Traveling!
Case Luggage

Beoordeeld met 5 van de 5 sterren

Quality service from start to finish

Quality service from start to finish. Would definitely use this company again.

5 april 2024
Logo Case Luggage

Antwoord van Case Luggage

Dear Fiona,
We are incredibly grateful that you took the time out to leave us a 5-Star review.
I hope to welcome you back to Case Luggage soon.
Case Luggage

Beoordeeld met 5 van de 5 sterren

Case Luggage has been very efficient…

Case Luggage has been very efficient with dealing with my return of the Roka bag because it was not the colour I expected. The driver from DPD came as expected to collect the returned parcel. I have a Farringdon in burgundy which is perfect for my needs. I may order another colour soon!
THank you Case Luggage.

28 maart 2024
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Antwoord van Case Luggage

Dear Gillian,
Thank you for your glowing review!
We really appreciate your business. Please let us know what we can do for you in the future.
Kind regards
Case Luggage

Beoordeeld met 5 van de 5 sterren

I purchased a suitcase & it was a…

I purchased a suitcase & it was a little late for delivery so I contacted them & they were fantastic very helpful & my suitcase arrived shortly after highly recommend Case Luggage delighted with the service & my case 🙌🏻☺️👌🏻!!

28 maart 2024
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Antwoord van Case Luggage

Dear Rachel,
Thank you for the fantastic review!
We loved being of service to you and hope we can assist you again soon.
Kind regards
Case Luggage

Beoordeeld met 5 van de 5 sterren

Love products from Case

The item was a gift and the person who it went to was very happy, it is immaculate and came in sturdy packaging

27 maart 2024
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Antwoord van Case Luggage

Dear Elaine,
Many thanks for the 5-star rating.
If there’s anything we can do to improve our service , please let us know!
Kind regards
Case Luggage

Beoordeeld met 5 van de 5 sterren

Easy to order & good customer service

Easy to order. Good customer service.

27 maart 2024
Logo Case Luggage

Antwoord van Case Luggage

Dear Janet,
Thank you for your review. We are glad to hear you are happy with your order with us.
We'll be more than happy to assist you in the near future if you need our help.
Kind regards
Case Luggage

Beoordeeld met 5 van de 5 sterren

Best Quality

Genuine products and fast deliveries thank you

3 april 2024
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Antwoord van Case Luggage

Dear Robert,
Thank you sincerely for your wonderful review. We're delighted to hear that you're satisfied with both your order and the service you received. Swift delivery is something we always aim for whenever feasible!
Warm regards,
Case Luggage

Beoordeeld met 5 van de 5 sterren

Good quality product at a great price

Good quality product at a great price. Very quick delivery and it was free.

2 april 2024
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Antwoord van Case Luggage

Dear Lenka,
Thank you for choosing Case Luggage, we truly appreciate your kind words and look forward to welcoming you again in the future!
Kind regards
Case Luggage

Beoordeeld met 5 van de 5 sterren

Brilliant service

Brilliant service, arrived quickly well packaged.

4 april 2024
Review zonder uitnodiging
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Antwoord van Case Luggage

Dear Izzy,
Thank you for the fantastic review!
We loved being of service to you and hope we can assist you again soon.
Kind regards
Case Luggage

Beoordeeld met 5 van de 5 sterren

Fab products at great prices,

Ted Baker cabin suitcases arrived quickly and were well packaged. Got them for a fab price as well which we’re pleased about. Would definitely use this company again.

30 maart 2024
Logo Case Luggage

Antwoord van Case Luggage

Dear Ali,
Thank you for your wonderful feedback!
We are pleased you are happy with your order and the service provided.
If there’s anything we can do to improve our service, please let us know!
Kind regards
Case Luggage

Beoordeeld met 5 van de 5 sterren

Great service!

Great service and good quality branded goods at amazing prices!!!

30 maart 2024
Logo Case Luggage

Antwoord van Case Luggage

Dear Ty
Thank you for your glowing review!
We really appreciate your business. Please let us know what we can do for you in the future.
Kind regards
Case Luggage

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