Charters Estate Agents Reviews 

Very efficient so far. Kept me up to date with everything phone calls or emails. Happy with the brochure photographs and descriptions of my property. Great service!

GB
Rated 5 out of 5 stars
Peter Nobbs in the way he dealt with…
Peter Nobbs in the way he dealt with recovering my deposit from TDS was superb. He was very professional and took the time needed to explain the procedure to me. A real asset to Charters.
Thanks again

I had a great experience working with Mollie‑Mae West, Senior Property Relationship Manager at Charters. She was very quick and efficient in handling my property's maintenance issues. This allowed me as a landlord to be at ease and not stress about all the processes involved in renting out my property.

Charters, formerly VAUGHN management has been a wonderful rental management company and held my hand through a very distressful Section 21 eviction. I want to thank Ms. Bessie Tighe and Mr. Tony Sparrow especially for their kindness and understanding. It was much appreciated.

Geaninu went out of her way to assist me in resolving an issue with my satellite connection in my flat. Much appreciated.

Jorgia Tye from Charters Chandlers Ford is the best estate agent that we have ever met. She always shows up with a smile. We felt that she loves and enjoys what she is doing and it shows in her interactions with us and with her approach to us. We felt comfortable asking questions to her and she has gained our trust easily. She takes time to understand what our preferences are and takes these into account when recommending properties that we would view. She makes sure that we know what the next steps are and that we are updated with the process. Thank you Jorgia! ☺️

Peter, who heads the End of Tenancy Team has been extremely helpful. With his extensive knowledge, reassuring manner, efficiency and advice, he has made this part of the process much easier and more manageable.

Charters have been excellent from the initial meeting and valuation to getting many viewings in and securing a buyer. Their communication throughout the process has been particularly good and appreciated.

Kirstie helped us to navigate the tricky process of getting a rent increase through with the long standing tenant of the property we rent out. With her guidance the matter was quickly resolved and the outcome was positive for both us and the tenant. Generally, Charters stand out for the extensive service they offer to people looking to get into the property market.

I’ve used Charters Estate Agents before for a previous sale and returned to them because the service was consistently excellent. They kept me fully updated throughout, chased for information when needed, and were always professional and proactive. A reliable team who make the process feel well‑managed and stress‑free. Highly recommended.

Rhian Barton has helped us every step of the way with finding a suitable property to let. Being a 3rd year student these things are all a learning curve still and Rhian has been so helpful responding promptly and helping to sort bills etc. super helpful and nothing was ever to much trouble.

Rhian Barton was very helpful, maintained good and effective communication and expressed patience with our cohort.

From the first moment I called the office and spoke with Shannon Wilton the journey so far has been one of great service and being made aware of all stages from enquiry, viewing, offer and completion to awaiting on our move in.
Thank you so much especially Shannon! Well done
Kevin and Shaun xx

Mazie was so polite and helpful

We’ve had such a positive experience with Mazie at Charters. She has been incredibly friendly, helpful and attentive throughout our search for a new home.

Although we haven’t quite found the right property yet, Mazie has been brilliant at keeping in touch, letting us know about upcoming listings and arranging viewings for properties that might suit us. Communication has always been excellent, and we really feel that she’s looking out for us rather than simply trying to find us any property.

Finding a new home can be quite stressful, so having someone so approachable and helpful throughout the process has made a real difference. Thank you, Mazie — we really appreciate all your help so far and hopefully the right home isn’t too far away!

Everyone we met at Charters were totally professional and friendly and we were lucky enough to have the sale of our house in the hands of Erikson Veizaj and his team. They got to work as soon as we had signed the contract and contacted any client they thought would be interested in our property. They kept us totally up to date , returned calls promptly and made the whole experience as stress free as possible

just want to say a Big thank you to Jacqui & Kirstie at the Farnham/Alton office for letting my property within a few days. Great job , you two should be running the country.
Made everything so easy and always at the end of the phone when i called. Brilliant.
ps - Taylor you are also doing a grand job - thanks.

A very fast and efficient service. The staff were truly very helpful and friendly, particularly Cameron and Lydia who I had dealings with. I would definitely recommend using Charters

The fact that I was not around in person but they considered everything and their professionalism is a top notch.

We have been well informed and been answered almost instantly by Shannon who has been more then helpful getting details that we have asked. Would highly recommend
Thanks Shannon for all the help