Charters Estate Agents Reviews 

Rhian has been really lovely and helpful throughout us moving in, and is always very quick to respond and sort out any problems.

From the very first viewing Molly Stratton from Bishops Waltham branch has been excellent.
She took on board what we required and did her best to find us a suitable property. Her communication was excellent and she is always very polite, friendly and professional.
Although we didn’t proceed with a property she introduced us to we are most grateful to her for making house hunting a good all round experience

Niamh Clouston was fantastic throughout the entire process. She was always available to assist and consistently provided prompt and helpful responses to any queries. Her professionalism and efficiency made the experience particularly positive.

Overall, my experience with Charters Estate in Farnham was smooth and seamless, and I would highly recommend their services.

I have been extremely impressed by Parris Lish who has been the manager of my rental property in Brighton. She is professional, conscientious, efficient and responsive, deaing with even small issues promptly.
Parris also has a very courteous manner and has been a great point of contact. It is a relative rarity to encounter someone who does their job with such exactitude

Very quick at arranging viewings and relaying information. I went from looking for a place to rent to moving in in just over a week.

Can't fault the staff at the estate agent office, but my son was very much encouraged to use charters recommended solicitors, when buying his first hone. Charters get a £150 kick back for this. They said this would greatly speed the transaction up as the vendor was using the same recommended solicitors. He felt a little under pressure so went with the solicitor.... Still took 3 months even though no chain. I have never seen such a terrible service from a solicitor.. ignoring emails, wrong advice, saying stuff hadn't been delivered when it had been sat in reception.. misinformation, charging for stuff that they didn't do...staff going away on holiday and the covering staff saying the opposite of what he had been told. If charters recommend a solicitor check their conveyancing reviews on trust pilot very carefully before you decide to use their recommendation. If you do go ahead and use them make sure you keep copies of all emails and send everything recorded delivery. Feels sorry for the Estate Agent as I think they were under pressure to sell this solicitor... But very poor

Had a recommendation from a lady that lived opposite the property I had to sell. I therefore only invited Charters to value the house. Polite and knowledgeable staff and a great sales progression team once an offer is accepted. I look forward to completing the sale next week having exchanged today.

Charters have been Ist class, very helpful, kind and very courteous, Ist class, Stacey Walters and Jo Godard have been really top drawer, I would never go with anyone else, I am forever in there debt,

We have been letting a flat in Brighton for a number of years and have always received an excellent service from Charters. In particular, Parris Lish, our Property Relationship Manager, has been extremely helpful, responsive and professional throughout.

I would have no hesitation in recommending Charters to anyone looking for a reliable letting and property management service in Brighton.

The agent Harry responded very quickly, called me back promptly and was very helpful in resolving my issue. I really appreciated the quick response and support. Thank you!

Francesca has been excellent. Her quick response to any issues has been fabulous. She is polite, courteous and friendly. She has helped me out tremendously. My sincere thanks to Francesca.

Mazie from the Bitterne branch was great. She handled the process efficiently, it was a much better experience than I had with other estate agent companies. All the ladies from Bitternes branch were very helpful, thankyou!

Super friendly service. Thank you so much, especially Mazie, for your help and patience completing the forms

Wonderful experience, William was very helpful and made the process of securing a house as smooth as humanly possible! Very impressed with the standards and I look forward to renting with Charters!

Peter nobbs, very pleasant and professional,explained everything well, and assisted me with recovering a deposit.
Yours faithfully
Jeff frettingham

We recently purchased our home through this estate agent and had an excellent experience throughout. Jo was efficient, friendly, and highly professional from start to finish. She always responded promptly, kept us updated, and was able to get answers to any questions we had quickly. Her communication was outstanding, helping to make what can be a stressful process feel much smoother. We would highly recommend Jo and the team to anyone looking to buy or sell a property.

I have to say once again Darcy sort out place for us she’s always helpful managing to find a place for my stuff and for me I really appreciate it. Thank you. I will highly recommend the charter agency especially Darcy thank you again.
Thank you

Thank you for listening n supporting

Very quick and helpful responses and follow up from some issues that came up during an inspection - our agent helped arrange solutions quickly and efficiently. He also helped provide financial requested at very short notice - really helpful!