I was recommended Checkmyfile through a mortgage advisor. It was easy to sign up and took a couple of minutes to enter the information needed, I was then presented with my credit score, tips and a... Toon meer
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
This report is Proper Wicked all your information in an easy digestible way 2 understand wot u are being told & how they have a huge amount of your history is impressive so u know wot u are looking at... Toon meer
Bedrijf heeft geantwoord
Customer service is absolutely incredible. Having one point of contact to reach out to CRAs on your behalf is not only easier, but also as a point of accessibility for those of us who may othe... Toon meer
Bedrijf heeft geantwoord
I’ll be honest, my experience with check my file has been outstanding, they have acted quickly, precisely and got what needed to be done done, Without any problems or issues, I would recommen... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
- Kredietregistratiebureau
- Alternatieve financiële diensten
- Kredietinformatiebureau
- Prijsvergelijkingswebsite
Geschreven door het bedrijf
The most detailed credit report you can get.
Contactgegevens
20-21 Lemon Street, TR1 2LS, Truro, Verenigd Koninkrijk
- help@checkmyfile.com
- www.checkmyfile.com
4,6
Uitstekend
7K reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Heeft 98% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 48 uur
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Easy to use and understand
21 mei 2026
Review zonder uitnodiging
Antwoord van Checkmyfile
Hi Fraia,
Thank you so much for sharing your feedback!
We're glad to hear you found Checkmyfile easy to use and understand. Checkmyfile is the only report that shows your information from all three UK credit agencies—Experian, Equifax, and TransUnion— in one place, so it's important for us to make sure the report is easy to navigate.
If you ever need help with your report or advice on your credit health, just reach out to us!
Many thanks,
Amy
Checkmyfile
Excellent quick service 10 out of 10
Excellent, quick, service. I had to contact them directly and Lauren couldn't have been more kind or helpful. It's also brilliant that they cover all three credit report agencies. Definitely recommend. 10 out of 10.
20 mei 2026
Review zonder uitnodiging
Antwoord van Checkmyfile
Hi Jill,
Thank you so much for leaving us a review. It's great to hear that Lauren made such a positive impact!
We know that the customer care you receive when you reach out to us can make or break your experience with our service, so our team will always go above and beyond to provide you with the support you need.
We're happy to hear that you've appreciated being able to see all your credit report data in one place. If you ever need assistance or advice, don't hesitate to reach back out to us!
All the best,
Amy
Checkmyfile
Great help and advice sorting out my…
Great help and advice sorting out my questions
20 mei 2026
Review zonder uitnodiging
Antwoord van Checkmyfile
Hi Cameron,
Thank you so much for your great feedback – we’re really pleased to hear you found our service helpful and that all your questions were answered!
We're all about keeping our customers informed about their data and what it means, so we do our best to offer any resources you might need to help you to navigate the world of credit health. Our friendly Customer Care team is also always on hand to offer support.
We’re always here whenever you want to check in, and you're welcome to the many great articles and resources in our Help Centre.
Many thanks,
Amy
Checkmyfile
Avoid! (hidden charges and poor customer service)
I had a very poor experience with Checkmyfile.
I was not made clearly aware that I would be charged £15 per month or that a subscription had started. I also did not receive any clear email notification or reminder making it obvious that I was subscribed and would be charged.
In my view, this is very poor practice. Customers should be clearly told when a paid subscription begins, how much it will cost, and when money will be taken.
I would not recommend this company and would advise others to be very careful before signing up.
20 mei 2026
Review zonder uitnodiging
Antwoord van Checkmyfile
Hi Ben,
Thank you for taking the time to reach out - we’re really sorry to hear about your experience and appreciate you taking the time to share it.
We understand that an ongoing subscription isn’t the right fit for everyone, so we allow our customers to have complete control of their subscription, and cancellations can be made at any time with no restrictions or minimum terms.
We aim to be transparent about our subscription. Details of the monthly payment and the option to cancel at any time are outlined throughout the sign-up process - on our homepage, during registration, and then confirmed in the welcome email. We understand this may not suit everyone, and your feedback is genuinely helpful.
We’ve reached out via Trustpilot for a few more details but haven’t heard back yet - please feel free to contact us at help@checkmyfile.com, and we’d be happy to look into this for you.
Best wishes,
Lauren
Checkmyfile
Calmly & Professionally solved a difficult problem.
I had been facing a frustrating issue with my Checkmyfile account because I was unable to change my email address and was not receiving the OTP on the required email account. After contacting customer support, I was pleasantly surprised by how quickly and professionally they responded.
The support team promptly requested the necessary details and kept me informed throughout the process. After a few email exchanges, Danny A and Amy carefully investigated the issue, identified the root cause, and resolved it efficiently.
Their patience, professionalism, and commitment to helping customers were truly outstanding. What seemed like a complicated problem was handled smoothly and with great attention to detail. Thanks to their expertise, my issue was completely resolved, and I can now access and manage my account without any problems.
A huge thank you to Danny A and Amy for their exceptional customer service. They are a real credit to Checkmyfile. I highly recommend Checkmyfile not only for their services but also for their excellent support team. Five stars all the way!
Regards,
Johnson
19 mei 2026
Review zonder uitnodiging
Antwoord van Checkmyfile
Hi Johnson,
Thank you so much for your wonderful feedback and for sharing your experience with us. We're really pleased to hear that Danny and Amy were able to resolve your issue quickly and professionally.
You can't experience all the benefits of being a Checkmyfile customer if you can't access your account, so our team does its best to investigate and resolve login trouble as a top priority!
It's great to hear that you've now got access to your account. If you ever need any advice or support in the future, just get in touch – we're always happy to help. We also have plenty of great resources available to everyone in our online Help Centre.
Best wishes,
Amy
Checkmyfile
Asked check my file to dispute a…
Asked check my file to dispute a settled account for me and the response was fantastic, very responsive my dispute was settled quickly and correctly big thank you to Danny and the team
21 mei 2026
Review zonder uitnodiging
Antwoord van Checkmyfile
Hi,
Thanks so much for sharing this fantastic review, and especially for giving a shout-out to Danny and the team!
We know how stressful it can be when information on your credit report isn't correct, so our Customer Care team will always do their best to support you in getting any errors straightened out asap.
I hope that everything's plain sailing from here, but if you do need any additional support from us, don't hesitate to reach out - we'll be happy to hear from you!
All the best,
Amy
Checkmyfile
It’s easy and quick
It’s easy and quick , overall great service by check my file for credit report . Highly recommended
21 mei 2026
Review zonder uitnodiging
Antwoord van Checkmyfile
Hi Girish,
Thanks so much for sharing your thoughts.
We're so pleased to hear that you had a great experience using Checkmyfile, and thank you for noting that our service was quick and easy to use!
We know that monitoring your financial health can be confusing or frustrating at times, so we've done our best to create a report that presents all your data in an efficient, easy-to-navigate way.
Thanks for sharing your recommendation - it means the world to us!
All the best,
Amy
Checkmyfile
Antwoord van Checkmyfile
Hi Nazia,
Thanks so much for leaving us a review!
It's great to hear that you found your Checkmyfile report helpful. We've done our best to create the perfect platform to manage your credit health, grow your score and monitor your report for unexpected changes.
Through the new 'Compare' section, you can also now use Checkmyfile to look for the best deals on your energy, mobile and broadband bills.
If you need any help or advice, don't hesitate to reach out to us - our Customer Care team is always here to help!
All the best,
Amy
Checkmyfile
Best experience 7 days free trial love…
Best experience 7 days free trial love this app
14 mei 2026
Review zonder uitnodiging
Antwoord van Checkmyfile
Hi Z Khan,
Thank you for sharing such a positive review of our service, especially the 7-day free trial.
We're really pleased to hear you enjoyed using Checkmyfile. We know that not everyone wants to sign up for a subscription right away, so we offer our free trial as a great way for new customers to see what Checkmyfile has to offer.
I hope you continue to have a great experience using Checkmyfile. Remember, our Customer Care team and Help Centre are always here for you if you have any questions!
Many thanks,
Amy
Checkmyfile
Antwoord van Checkmyfile
Hi Kadir,
Thank you so much for leaving us a review.
We’re really glad to hear you found Checkmyfile easy to use and that you’d recommend us!
Checkmyfile is the only service that shows your information from all three UK credit agencies – Experian, Equifax and TransUnion – all in one place.
You can update your report daily to see your most recent information. If you have any questions or need support, we’re always here to help!
Kind Regards,
Amy
Checkmyfile
Great credit search service
Check my file credit search service is very robust, comprehensive, and detailed.
I would definitely recommend the service to anyone.
20 mei 2026
Review zonder uitnodiging
Antwoord van Checkmyfile
Hi Adeniran,
Thanks so much for this positive feedback about using Checkmyfile. We’re really glad you found our service robust and comprehensive, and appreciate your recommendation!
As the only service that returns your data from all three of the UK's credit reference agencies, Checkmyfile is the best way to see every bit of data that might impact your credit applications.
If you need any help or advice, don't hesitate to reach out to us. We also have some great resources available to everyone in our online Help Centre.
Many thanks,
Amy
Checkmyfile
I loved using this website
I loved using this website. It’s actually fun and very informative and accurate. Also doing helped me to secure a mortgage in principle. Thank you very much 🙏🏼💜
19 mei 2026
Review zonder uitnodiging
Antwoord van Checkmyfile
Hi Natruth,
Thanks so much for your kind words about using Checkmyfile – we’re really glad you found it fun and informative. It's also amazing to hear that we've been a part of your mortgage application process!
We know that the world of credit reports can be dull and confusing, and making a major credit application can be so stressful, so we do our best to offer clarity and colour at a time when it's needed most.
Best of luck with securing your mortgage!
Amy
Checkmyfile
The information i required was supplied…
The information i required was supplied easily and efficiently. I would highly recommend using this service. 5 🌟
15 mei 2026
Review zonder uitnodiging
Antwoord van Checkmyfile
Hi Darren,
Thanks so much for your recommendation! We’re really glad you found the information you needed easily and efficiently.
Reviews like this are really important to us. They let others know what they can expect from our service, and what sets us apart from the rest. This could really help someone who's on the fence about whether or how to check their own report to take the first step towards signing up - so thank you!
All the best,
Amy
Checkmyfile
Untrustworthy in practice
Required to use this service as part of a process with another organisation. With no alert or reminders from checkmyfile about the subscription being activated by way of payment as other reviewers have mentioned, I was charged £15. I cancelled immediately, and offered a £5 ‘goodwill’ refund when I enquired, for a subscription that I’m not using. Would not recommend to anyone. Highly disappointed. Please be aware.
18 mei 2026
Review zonder uitnodiging
Antwoord van Checkmyfile
Hi
Thank you for taking the time to share your experience – we’re really sorry to hear how frustrating this has been for you.
We always aim to keep our subscription details clear and easy to understand, including the cost, how the service works, and that it can be cancelled at any time.
Our team has been in touch to resolve this, but please don’t hesitate to reach out again if we can be of any further help.
All the best,
Kirstie
Checkmyfile
Antwoord van Checkmyfile
Hi Murad,
Thank you so much for your excellent review! We’re really glad to hear you found your credit file helpful and that you had a great experience with Checkmyfile.
If there’s anything we can help with, just let us know. You're also welcome to use the great resources available in our online Help Centre.
Kind Regards,
Amy
Checkmyfile
Danny was very professional and helpful…
Danny was very professional and helpful , great service thank you
18 mei 2026
Review zonder uitnodiging
Antwoord van Checkmyfile
Hi Rawah,
Thank you so much for your kind feedback – especially for giving a shout-out to Danny!
We know our Customer Care team will always go above and beyond to help, so it's great to hear when excellent customer service from a particular team member has shone through.
Every review makes a huge difference to us, so thank you for sharing your thoughts. Feel free to reach back out anytime you need advice or support from our team. We'll be happy to hear from you!
All the best,
Amy
Checkmyfile
a great experience with this company
a great experience with this company.
I love and praise the user-friendly experience I had and the clarity of the website, making it easy to navigate and understand my financial information and able to compare with other credit files
28 april 2026
Review zonder uitnodiging
Antwoord van Checkmyfile
Hi Promise,
Thanks so much for this positive review of your experience with Checkmyfile! We’re really glad you found the website easy to use and helpful for understanding your financial information.
We've tried hard to put the customer at the centre of the experience using Checkmyfile, making your report easy to navigate while still containing all of your data. It's great to hear that being able to compare your credit reports across the three agencies has been useful to you.
If you have any questions about your report or need support from our team, don't hesitate to reach out to us!
Thanks again,
Amy
Checkmyfile
Definitely thorough
Checkmyfile i found to be super easy to use and had literally all the information you're likely to need its very thorough.
10 mei 2026
Review zonder uitnodiging
Antwoord van Checkmyfile
Hi Mark,
Thank you for leaving us a review.
It's great to hear that you've found our service easy to use and that you've appreciated the amount of information Checkmyfile displays.
We know how difficult it can be to track down all of your credit information, so we designed our report to show you all of your data from the three main credit agencies that operate in the UK- Experian, Equifax and TransUnion.
By showing you all three agencies' data and how your credit score is being impacted in the 'Score Summary' section, we're working to take the mystery and guesswork out of monitoring your credit health.
I hope you continue to have a great experience using Checkmyfile!
Many thanks,
Amy
Checkmyfile
A fast and clean interface
A fast, clean way to aggregate and share your credit history.
18 mei 2026
Review zonder uitnodiging
Antwoord van Checkmyfile
Hi Antony,
Thank you so much for your fantastic feedback!
We've put a lot of thought into the look, feel, and functionality of our website, and it's always wonderful to hear that it's led to a better customer experience.
We’re passionate about making credit report data accessible and readable, so we created a one-of-a-kind report that shows your information from all three UK credit agencies – Experian, Equifax and TransUnion – in one place.
You can update your report daily to see your most recent information. If you have any questions or need support, we’re always here to help!
Kind Regards,
Amy
Checkmyfile
Most accurate credit report I’ve had
Most accurate credit report I’ve had, very easy to use and understand & the customer service is great!
30 april 2026
Review zonder uitnodiging
Antwoord van Checkmyfile
Hi Chloe,
Thank you so much for your kind words and for taking the time to leave us a review!
We’re really pleased to hear that you found your credit report accurate and easy to use, and that you've had a great experience contacting our Customer Care team.
We return your most recent data from Equifax, Experian, and TransUnion, so you’ll always see the most up-to-date and detailed information possible.
If you need any support from our team, don't hesitate to reach back out to us- we'll be happy to hear from you!
Many thanks,
Amy
Checkmyfile
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