Competitively priced machine and issue caused by courier was resolved quickly. Prior to purchasing, I asked a question about the item specification which was answered promptly. When the first it... Toon meer
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
Ordered a new Kranzle 1152 TS which arrived eventually (around a week) but turned up cracked which doesn’t affect performance but was a bit annoying. Happily they sent a new cover for free so all... Toon meer
Bedrijf heeft geantwoord
Very fast delivery, carry handle is great, light weight pressure hose which is easy to disconnect, product works exactly as described. I, in error, believed a more expensive machine would be more... Toon meer
Bedrijf heeft geantwoord
Excellent products for a wide range of operations along with helpful information for their use. Reasonable prices as well. The only downside was Parcel Force. A more appropriate name would be Parcel... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
We specialise in the sale, service, repair & installation of power washers and related spare parts/accessories. We provide hoses, trigger guns, lances, snow foam lances, nozzles, drain jets, quick release couplings etc... for brands such as Karcher, Kranzle, Lavor, Nilfisk Alto etc...
Contactgegevens
57A Gortin Road, BT79 7HT, Omagh, Verenigd Koninkrijk
- +4428 8225 1166
- gerald@cleantec.biz
- www.cleantec.biz
4,4
Uitstekend
2K reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Heeft 63% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 24 uur
Zo gebruikt dit bedrijf Trustpilot
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Fast delivery and great customer…
Fast delivery and great customer service. Will be buying from Cleantec in the future.
Thank you.
11 augustus 2025
Antwoord van Cleantec
Hello,
Thank you for your review, it is very much appreciated and we hope to deal with you again!
Kind regards,
All at Cleantec
Great price and delivered quickly.
19 augustus 2025
Antwoord van Cleantec
Hello,
Thank you for your review, it is very much appreciated and we hope to deal with you again!
Kind regards,
All at Cleantec
Antwoord van Cleantec
Hello,
Thank you for your review, it is very much appreciated and we hope to deal with you again!
Kind regards,
All at Cleantec
Antwoord van Cleantec
Hello,
Thank you for your review, it is very much appreciated and we hope to deal with you again!
Kind regards,
All at Cleantec
Great value and excellent quality…
Great value and excellent quality product. I would definitely use Cleantec again.
4 augustus 2025
Antwoord van Cleantec
Hello,
Thank you for your review, it is very much appreciated and we hope to deal with you again!
Kind regards,
All at Cleantec
The Cleantec team was amazing
The Cleantec team was amazing, the products that I bought were carefully packed with extra padding for protection and distached in record time!
Even the order was split in 2 shipments, to ensure that nothing gets damaged along the way - legends!
Thank you!
12 augustus 2025
Antwoord van Cleantec
Hello,
Thank you for your review, it is very much appreciated and we hope to deal with you again!
Kind regards,
All at Cleantec
Absolute 💩
I had and email said my items would arrive in 48 hours. They rocked up 14 days later. I lost a lot of money due to their incompliance.
7 augustus 2025
Antwoord van Cleantec
Hello Wayne,
we can only apologise for the error. we had your machines sent direct from Lavor to yourself to avoid any delay. Lavor made the mistake of sending these direct to ourselves, we then had to post the items from here.
We spoke with a lady on the phone regarding your order and explained the predicament, she was very understanding.
Thanks
Antwoord van Cleantec
Hello,
Thank you for your review, it is very much appreciated and we hope to deal with you again!
Kind regards,
All at Cleantec
Wrong fitting for an RE 143
Wrong fitting for an RE 143, tried phoning waste of time. Cut the end off and swaged the old end on. Not what I had in mind.
And to rub salt into the wounds the hose is 2021 vintage so no longer certifiable and yet sold as new!
4 augustus 2025
Antwoord van Cleantec
Hello Kevin,
we have not received any communication regarding this.
Can you email " gerald@cleantec.biz " to discuss.
Thanks
The company was easy to deal with and the product was as described.
Ordering the product from their website was straightforward and the Item was exactly as described. Delivery was prompt.
28 juli 2025
Antwoord van Cleantec
Hello,
Thank you for your review, it is very much appreciated and we hope to deal with you again!
Kind regards,
All at Cleantec
Fantastic service
Fantastic service, had the product I needed came the next day. Would highly recommend.
16 juli 2025
Antwoord van Cleantec
Hello,
Thank you for your review, it is very much appreciated and we hope to deal with you again!
Kind regards,
All at Cleantec
Great nozzle and posted out on same day…
Great nozzle and posted out on same day of purchase.
16 juli 2025
Antwoord van Cleantec
Hello,
Thank you for your review, it is very much appreciated and we hope to deal with you again!
Kind regards,
All at Cleantec
Antwoord van Cleantec
Hello,
Thank you for your review, it is very much appreciated and we hope to deal with you again!
Kind regards,
All at Cleantec
Horrible customer service
Sells damaged goods, has no real interest in customer service. Gerald who replied to my email was quite rude. Offered me £20 refund to compensate for the damage, when my item was £700+, his response is definitely not justified. He even keeps claiming it isn’t damaged. So I guess it’s supposed to have deep scratches all over it? Probably a used & returned item.
Also had issues with delivery, turned up 6 days late.
He has now ignored me since i requested my money back!
Buyers beware
**reply**
I wasn’t referring to the black rub marks. I’m referring to the damage (scratches) that iv shown you on emails that you completely ignored on 2 occasions.
Also you can reply on here but you keep ignoring me when I request you send a courier to collect the item?
A case is now active with PayPal
22 juli 2025
Review zonder uitnodiging
Antwoord van Cleantec
Hello Harry,
You had sent photos of the "damage", i advised you the black marks over the case of the machine was caused by the hose rubbing on it during transport. I advised this is cosmetic, and not damage that would cause any issue when using the machine.
I offered a £20 refund due to the cosmetic issue.
I can assure you that we do not send out returns or second hand machines. We sell a lot of Kranzle machines every week and it would not make sense to do this.
Thanks
Antwoord van Cleantec
Hello,
Thank you for your review, it is very much appreciated and we hope to deal with you again!
Kind regards,
All at Cleantec
good company
good company to deal with fast efficient delivery and communication, I can recommend
1 juli 2025
Antwoord van Cleantec
Hello,
Thank you for your review, it is very much appreciated and we hope to deal with you again!
Kind regards,
All at Cleantec
Best customer service I’ve experienced.
I can’t speak highly enough about the incredible service I received from Gerald at Cleantec. From the moment I reached out, he went above and beyond to ensure I chose the correct jet wash for my specific setup. His knowledge was absolutely impeccable — he clearly knows his products inside out and was able to guide me with confidence and clarity.
What truly stood out was how patient, helpful, and genuinely committed he was to making sure I got exactly what I needed. It wasn’t just about making a sale; Gerald took the time to understand my requirements and gave expert advice that made all the difference.
Without a doubt, this was the best customer service I’ve experienced in a long time. If you’re looking for expert guidance and top-notch support, ask for Gerald — you won’t be disappointed!
10 juli 2025
Review zonder uitnodiging
Antwoord van Cleantec
Hello Danny,
Thank you very much for your review, it is very much appreciated and we hope to deal with you again! Enjoy your Machine!
Kind regards,
All at Cleantec
Antwoord van Cleantec
Hello,
Thank you for your review, it is very much appreciated and we hope to deal with you again!
Kind regards,
All at Cleantec
Fast shipping and the item was…
Fast shipping and the item was perfectly as described. It was also very nicely packaged
23 juni 2025
Antwoord van Cleantec
Hello,
Thank you for your review, it is very much appreciated and we hope to deal with you again!
Kind regards,
All at Cleantec
Antwoord van Cleantec
Hello,
Thank you for your review, it is very much appreciated and we hope to deal with you again!
Kind regards,
All at Cleantec
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