I love the product! But the delivery wasn’t great, it was advertised as next day delivery but did not receive it until 4 days later! ( my postcode was not listed on the unavailable for next day deliv... Toon meer
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Lees wat reviewers zeggen
I ordered the straighteners, which also came with a free mini hair dryer and the magical serum so received a really good deal. I originally purchased cloud nines quite sometime ago. I decided to upg... Toon meer
Bedrijf heeft geantwoord
The ease of choice….amazing range. I chose the wide contour straighteners. Big investment for me, & I have to say I’m 100% impressed with the quality, performance & speedy delivery from Cloud 9. I’... Toon meer
Bedrijf heeft geantwoord
I purchased my straighteners just under a year ago and recently they stopped heating up They were repaired for me but they just didn’t seem the same so I was given a replacement pair, I am really ha... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
- Haarproductenwinkel
- ook in
- Cosmeticawinkel
- Cosmetische producten leverancier
- Elektronicawinkel
- Reparatie van kleine huishoudelijke apparaten
Over Cloud Nine
Geschreven door het bedrijf
THE KINDER WE ARE TO OUR HAIR, THE STRONGER IT BECOMES.
At Cloud Nine, we maintain your hair's unique strength with kindness. No other styling tools adapt to your hair's specific needs to promote strength, glossiness and long-lasting health. This is the kinder future of hairstyling.
MORE SCIENCE. MORE HEALTH.
From straighteners with 11 heat settings and pressure-reducing Revive Mode® that prevent excessive heat damage, to Sericite®-infused materials that lock in moisture and hairbrushes that minimise breakages, our technology is carefully designed to protect hair every time you style.
SUPERIOR IN QUALITY, DESIGNED IN-HOUSE
Cloud Nine technology is carefully designed to protect hair health with every use. Each styling tool is designed and manufactured in-house to meet the highest standards of performance and longevity.
MORE DURABLE, LESS WASTE.
By creating tools that last, we reduce unnecessary waste and care for the planet. We also offer recycling of our old tools to keep them out of landfill.
Your hair is unique and responds better when styled at its perfect temperature. Our styling tools have customisable temperature controls so you can adjust the way you style to your hair type, reducing the damage caused by excessive heat. We're leading the way and invite everyone to join us in the kinder, future of hairstyling.
Leading 3-Year Warranty
Geschreven door het bedrijf
- Style with the peace of mind
- Cloud Nine products are manufactured to the highest quality standards. In the unlikely event that your product develops a fault, our warranty covers repair or replacement within the guarantee periods.
Cloud Nine Guarantee
45 DAY Money Back Guarantee
If for any reason you wish to return a product that you have recently purchased from cloudninehair.com, your order is covered by our 45-day money back guarantee, excluding personalised products.
Contactgegevens
A2 HornbeamSquare West, HG2 8PA, Harrogate, Verenigd Koninkrijk
- 01423 223327
- info@cloudninehair.com
- www.cloudninehair.com
4,6
Uitstekend
11K reviews
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Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Love these straighteners.love the…
Love these straighteners.love the different temperature settings Especially for my blonde fragile hair. Very happy with them
2 september 2026
Antwoord van Cloud Nine
Thank you for your fantastic 5-star review Claire! We're so happy to hear you love your straighteners and the different temperature settings, especially for your blonde, fragile hair.
Cloud Nine x
Great products
Great website, so easy to use, super fast delivery. Love my new straighteners, don't know why I waited so long to use this brand!! Will never look back now
2 september 2026
Antwoord van Cloud Nine
Thank you for your fantastic 5-star review Hayley. We're so pleased to hear you found our website easy to use and that your delivery was super fast. We're delighted you love your new straighteners and won't look back!
Cloud Nine x
Antwoord van Cloud Nine
Thank you for your fantastic review! We are so pleased to hear that you love the product's look and ease of use, and that it arrived on time.
Cloud Nine x
Absolutely love my Cloud Nine hairdryer and attachments! So easy to use, especially for curling my hair. A fantastic product, and definitely worth the money
Have had a couple of orders from this company and never had a problem, fast and reliable delivery as well
28 augustus 2026
Antwoord van Cloud Nine
Thank you for your wonderful 5* review! We're so pleased to hear that you've had a great experience with us and that our delivery has been fast and reliable.
Cloud Nine x
I brought these for my wife
I brought these for my wife, she's always brought a GHD set , but she choose these and absolutely loves them she said that they are way much better than the GHD and wishes she's was brought them years ago
2 september 2026
Antwoord van Cloud Nine
Thank you for sharing this wonderful 5-star review! We are absolutely thrilled to hear that your wife is so happy with her new set and finds them to be a significant improvement. It's fantastic to know she loves them so much!
Cloud Nine x
THE HOT AIR BRUSH IS HOTTER ON THE…
THE HOT AIR BRUSH IS HOTTER ON THE LOWER PART OF THE BRUSH RATHER THAN THE FULL BRUSH HEAD, THIS MEANS NOT GETTING FULL COVERAGE ON THE HAIR SECTIONS
9 september 2026
Antwoord van Cloud Nine
Thank you Rachel for sharing your review, We appreciate you sharing your experience with the hot air brush. We understand your frustration with the uneven heat distribution. A member of our Customer Experience team has reached out to assist you further.
Cloud Nine x
Disappointed
I have Cloud Nine straighteners and after reading the reviews for the latest hairdryer (with attachments) I had high expectations. The one positive is that it dries your hair super quick (I have thick hair too). But I was really disappointed with the finished result with my hair looking very brittle and frizzy - key things I wanted to avoid hence buying the product.
Definitely not worth the money and I have a much better, cheaper hairdryer, that gives much nicer results.
2 september 2026
Antwoord van Cloud Nine
Thank you for sharing your review. We appreciate you sharing your detailed feedback regarding your experience with our hairdryer. We are sorry to hear that the results did not meet your expectations, particularly concerning the frizz and brittleness you experienced. We can see you have not contacted us therefore, a member of our Customer Experience team has reached out to assist you further.
Cloud Nine x
Antwoord van Cloud Nine
Thank you Kane for sharing your 5* review. We're so happy to hear you love our brand! Your kind words mean a lot to us. Thank you for your wonderful feedback.
Cloud Nine x
Items arrived next day well packed and…
Items arrived next day well packed and received hairdryer free with straightener
2 september 2026
Antwoord van Cloud Nine
Thank you for your fantastic 5-star review! We're so happy to hear that your items arrived quickly and were well-packed, and that you enjoyed receiving a free hairdryer with your straightener.
Cloud Nine x
Antwoord van Cloud Nine
Thank you Teresa for sharing your review. We are sorry to hear of the delay with your order. After reviewing your tracking number, I can see your parcel has now been delivered. Please don't hesitate to contact our Customer Experience team for further assistance.
Cloud Nine x
Antwoord van Cloud Nine
Thank you for sharing your 5* review. We appreciate you taking the time to share your feedback with us. We are always looking for ways to improve.
Cloud Nine x
Great service
Great service, had two misshaps with the delivery company breaking the contents of the package but cloud nine put it right straight the way and the 3rd time it was delivered absolutely perfect. Brilliant customer service.
8 september 2026
Antwoord van Cloud Nine
Thank you so much for your kind words! We're truly sorry to hear about the initial delivery issues, but we're delighted we could resolve them for you and that your package arrived perfectly in the end. We appreciate your patience and understanding.
Cloud Nine x
Easy to access full information about…
Easy to access full information about products. Fast delivery.
3 september 2026
Antwoord van Cloud Nine
Thank you for your wonderful 5* review! We are so pleased to hear that you found it easy to access product information and that your delivery was fast.
Cloud Nine x
Excellent products
Excellent products. The original straighteners are what I expected and was looking for. No catching hair, which is why I've switched from GHD's.
Heat spray is brilliant. So pleased with it.
Prompt delivery.
2 september 2026
Antwoord van Cloud Nine
Thank you for your wonderful 5* review! We're so pleased to hear you're enjoying your new straighteners and that they're not catching your hair. It's also great to know you're happy with the heat spray and our prompt delivery!
Cloud Nine x
The best customer service
Great customer service. Helped to rectify a mistake with an order straight away. Made the process so simple and easy for me. The best bit was that I got to speak to an actual human being and they were in the UK. They couldn’t have been more helpful. Great products and got the best small travel size hairdryer I have ever had in my life for free! Delivery and return process was so quick and I was able to track delivery. Great delivery service. I would definitely recommend Cloud Nine products and customer service to anyone,
8 september 2026
Antwoord van Cloud Nine
Thank you for your wonderful 5-star review! We're so pleased to hear that our customer service team was able to quickly resolve your order issue and make the process simple. It's fantastic that you're enjoying your travel-size hairdryer and that our delivery service met your expectations. We truly appreciate your recommendation!
Cloud Nine x
Antwoord van Cloud Nine
Thank you for your wonderful 5* review Jean! We are so pleased to hear that you are happy with your new straighteners and our quick delivery service.
Cloud Nine x
Antwoord van Cloud Nine
Thank you Joy for sharing your 5* review. We are so happy to hear that you love our product and would strongly recommend it! Thank you for your wonderful feedback.
Cloud Nine x
I love my cloud nine’s and especially…
I love my cloud nine’s and especially for short thick hair
2 september 2026
Antwoord van Cloud Nine
Thank you for sharing your 5* review. We're so happy to hear how much you love your Cloud Nine products, especially for your short, thick hair! Thank you for sharing your positive experience.
Cloud Nine x
Original black touch iron
As good as the ones I had previously for four years which I had used nearly every day and needed replacing as the plates were worn.
Excellent speed for heat up and leaves a smooth finish to your hair.
Very satisfied with my purchase and would recommend.
8 september 2026
Antwoord van Cloud Nine
Thank you for your 5* review Christine! We're so pleased to hear that your new straighteners are performing just as well as your previous ones, and that you're enjoying the excellent heat-up speed and the smooth finish they provide. We appreciate your recommendation!
Cloud Nine x
Antwoord van Cloud Nine
Thank you for sharing your 5* review.
Cloud Nine x
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