Consultiv Utilities Reviews 

626
•
TrustScore 5 uit 5

4,8

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Beoordeeld met 5 van de 5 sterren

I cannot recommend Kyle Robertson and Andrew Dawson enough, they have helped us sort a new contract for our electricity which is way better than we expected. We will be asking for them to look into o... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Big thanks to Amy Metcalf and Rachael Simpkin who went out of their way to help with a tricky situation. Contracts secured for the next 4 years. Would thoroughly recommend.

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Craig Devaney basically, from start to finish he has been a pleasure to deal with - not only for this renewal but the previous one too. Listens, acts, does what he says he will do - so what more could... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

We have been a customer of Consultiv Utilities for many years our account manager Beth Maley has always got us the best deals available on the open markets and over the years has saved our business... Toon meer

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4,8

Uitstekend

TrustScore 5 uit 5

626 reviews

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4,8

Alle reviews

(626)

141 reviews in de afgelopen 12 maanden

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Beoordeeld met 5 van de 5 sterren

Friendly and Helpful Service

Martin and Amy have both been very helpful and responsive in helping us to get a new Electricity Deal for our Business

22 oktober 2025
Review zonder uitnodiging
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Antwoord van Consultiv Utilities

Hi Fred, thankyou for your 5* review. We are pleased Martin and Amy have been able to support you with your contracts! - Kind Regards, The Consultiv Team :)

Beoordeeld met 5 van de 5 sterren

Tanya and Aaron are great!!

I couldn’t recommend Tanya and Aaron enough. I am always skeptical with trusting companies as I have been mislead a lot in the past. But, these two put me at ease. They are very trustworthy and very helpful and want the best for you. I managed to get back almost £10k from gas and electric companies due to them having me on business rates instead of residential. Now I also pay less interest. I would always recommend these two.

1 augustus 2025
Review zonder uitnodiging
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Antwoord van Consultiv Utilities

Hi Imran, thankyou for your 5* review. We are thrilled Tanya and Aaron has been able to support you with your utilities! - Kind Regards, The Consultiv Team :)

Beoordeeld met 5 van de 5 sterren

Exceptional Service from Consultiv Utilities

We’ve had an outstanding experience working with Consultiv Utilities, and I cannot recommend them highly enough — especially Jayson, who has gone above and beyond at every stage of the process.
From the outset, Jayson was professional, knowledgeable, and incredibly thorough. He took the time to understand our organisation's needs, explained everything clearly, and handled what could have been a complex process with patience and precision. His attention to detail and commitment to delivering real value were evident throughout.
Thanks to Jayson's diligent work, we were able to recover refunds from incorrect energy charges — a result that far exceeded our expectations. Beyond the financial outcome, the entire process was handled with transparency, integrity, and genuine care for our organisation and the wider third sector.
It’s rare to come across someone as dedicated and easy to work with as Jayson. His support has been invaluable, and it’s clear he takes great pride in helping his clients.
If you’re considering working with Consultiv Utilities, I wouldn’t hesitate — and if you get the chance to work with Jayson, you’re in excellent hands!

21 oktober 2025
Review zonder uitnodiging
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Antwoord van Consultiv Utilities

Hi there, thankyou for taking the time to give us a fantastic review! We are thrilled to hear your journey with Consultiv, especially with Jayson, has been such a positive one. We look forward to continuing to work with you. - Kind Regards, The Consultiv Team :)

Beoordeeld met 5 van de 5 sterren

Great Company , great people

Lots of people say what they can do for you .... Lauren and Amy told us what they could do for our energy costs and how they could help us reduce or stabilise them , which is really important to us as a Charity.
From the outset the conversations were clear and professional and it gave us a confidence that they really would do their best for us.
Theyve done us a great deal and its been really easy to navigate our way through it. Amy and Lauren have negotiated a fantastic 3 year deal and I would recommend them to anyone

13 oktober 2025
Review zonder uitnodiging
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Antwoord van Consultiv Utilities

Hi John,

Thanks for the 5 Star Review!
It is greatly appreciated and are really please to have had the opportunity to support your Charity. Lauren and Amy are great colleagues and will be over the moon with your review.

kind regards
The Consultiv Team!

Beoordeeld met 5 van de 5 sterren

Top service and customer care received…

Top service and customer care received from Pamela Hamilton. She is clear with rates and contracts as well as following up with queries I had internally with a smart meter installed before we moved onto new contract with Consultiv. I highly recommend this company.

1 oktober 2025
Review zonder uitnodiging
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Antwoord van Consultiv Utilities

Hi Monika,
Thank you for taking the time to leave a 5 star review. We are happy Pamela has been able to support you with your queries and help with the contracts too.

kind regards
The Consultiv Team

Beoordeeld met 5 van de 5 sterren

excellent serviceGood service

excellent service

30 september 2025
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Antwoord van Consultiv Utilities

Hi Matthew, thankyou for your 5* review. We are pleased you are happy with our service! - Kind Regards, The Consultiv Team :)

Beoordeeld met 5 van de 5 sterren

Long Running Dispute

We had a long running dispute with a utility company, we were being charged gas and electricity for a tenant that left in a hurry. The utility company were proving very difficult to deal with, I asked CU to help and the team, led by Jo Arries picked up the gauntlet. I dont know how she got the utility company to see common sense, but she did. The matter was resolved and we ended up paying for the period when we were responsible. This is the outcome we had been asking for all along, but I dont believe we would have got there without CU help.

10 september 2025
Review zonder uitnodiging
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Antwoord van Consultiv Utilities

Hi Cameron, thankyou for taking the time to give us a great review. Jo is a great asset to the team here at Consultiv and we are thrilled she was able to support you with your query! - Kind Regards, The Consultiv Team :)

Beoordeeld met 5 van de 5 sterren

Jo Arries has untangled a web of…

Jo Arries has untangled a web of incorrect meter readings, payments received (we did get refunds), bills issued. If she hadnt been as effective as she is I think I would have had a nervous breakdown! Thanks Jo and thanks to Consultiv Utilities, your recruitment strategies are clearly extremely good!

29 september 2025
Review zonder uitnodiging
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Antwoord van Consultiv Utilities

Hi Steve, thankyou for 5* review. Jo is a great asset to our team and we are pleased she was able to support you! - Kind Regards, The Consultiv Team :)

Beoordeeld met 5 van de 5 sterren

Great Service

Craig is very knowledgeable and always on hand to offer advice and support. Their expertise in navigating the energy market is impressive, securing us improved deals for our sites. I highly recommend Consultiv Utilities!

22 september 2025
Review zonder uitnodiging
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Antwoord van Consultiv Utilities

Hi Nathan
Many thanks for your 5 star review its very much appreciated and are over the moon you are happy with the service received

We would like to pass on your review however we have 2 of them on the team can you let me know which one has supported you.

kind regards
The Consultiv Team!

Beoordeeld met 5 van de 5 sterren

Fantastic Service Recieved

Kirsty Swinney has been nothing short of exceptional in helping our business. Kirsty arranged a new gas meter installation for our new premises and contracts, the process was seamless. Very knowledgeable lady who is very approachable and really takes pride in looking after customers throughout the contract term not just the initial process. Thank you.

22 september 2025
Review zonder uitnodiging
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Antwoord van Consultiv Utilities

Hi Lindsay,
Many Thanks for your 5 star Review,
We are over the moon Kirsty as has been able to support you with her extensive knowledge of the utilities industry and Gas meter Install process.
Thanks for the opportunity to facilitate both utility contracts and install.
Kind regards
The Consultiv Team!

Beoordeeld met 5 van de 5 sterren

A straightforward dealing ending with…

A straightforward dealing ending with satisfactory outcome.

10 september 2025
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Antwoord van Consultiv Utilities

Hi Bob, Thankyou for your 5* review, much appreciated. We are thrilled our team were able to support you with your utilities and are pleased with the outcome. - Kind Regards, The Consultiv Team.

Beoordeeld met 5 van de 5 sterren

Dealt with Jamie Cooke and Nick Tate. Great communication.

Dealt with Jamie Cooke and Nick Tate.
Both were very professional and answered all my queries.
Called back at agreed times and didn't hassle me.

16 september 2025
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Antwoord van Consultiv Utilities

Hi there, Thankyou for taking the time to give us a great review. We are thrilled our dream team Nick & Jamie were able to support you with your utilities! - Kind Regards, The Consultiv Team.

Beoordeeld met 5 van de 5 sterren

My fuel account was coming to an end…

My fuel account was coming to an end soon.
Aidan Angus found me a follow on contract that was completed within the same day, very efficient. I would recommend Aiden to you as your utility broker..

18 september 2025
Review zonder uitnodiging
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Antwoord van Consultiv Utilities

Hi Colin, thankyou for your review, much appreciated. We are pleased Aidan was able to support you with securing a contract. - Kind Regards, The Consultiv Team.

Beoordeeld met 5 van de 5 sterren

Great team, knowledgeable and patient

Micheal and Sam saved me over £4000 per year on my electric bill, and nearly secured me over £5000 per year saving on my gas, but I have decided to have a change of industry before getting this completed.
I have passed contact details on to the new operators with a very strong reference.

Hope yous manage to strike up a long and prosperous relationship with them.

Thank you for all your help.
Philippa

11 september 2025
Review zonder uitnodiging
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Antwoord van Consultiv Utilities

Hi Phillipa, Thank you for the 5 star review its greatly appreciated. We are over the moon to have your endorsement and wish you all the best in your future endeavour's.
kind regards
The Consultiv Team!

Beoordeeld met 5 van de 5 sterren

Excellent Service

Mark Reaper our account manager provides an excellent service. He managed to secure a reduction of £5k on new energy contracts over our existing contracts. Mark and his team recovered VAT exemptions for us that our previous energy consultant had ignored. He also provided an excellent analysis of our portfolio which will help them support and manage our account going forward.

18 september 2025
Review zonder uitnodiging
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Antwoord van Consultiv Utilities

Hi there, thankyou for taking the time to give us a great review. Mark and his team are great assets to the business. We are thrilled the team have been able to support you :) - Kind Regards, The Consultiv Team.

Beoordeeld met 5 van de 5 sterren

Craig was very helpful

Craig was very helpful, easy to deal with and communicated well throughout the whole process.

13 augustus 2025
Review zonder uitnodiging
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Antwoord van Consultiv Utilities

Hi Andy, thankyou for your review. We are pleased Craig was able to support you! - Kind Regards, The Consultiv Team.

Beoordeeld met 5 van de 5 sterren

Consultiv Utilities got me a good deal on my gas

Consultiv Utilities were extremely helpful at getting my business a better competitive rate on my gas supply. Both Matt Sibley and Nick Taitt made a great effort to understand my needs and to clearly explain how a utility broker can simplify the process of managing my energy contracts. This is the second time that I have used them to get me a good price for my energy.

12 september 2025
Review zonder uitnodiging
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Antwoord van Consultiv Utilities

Hi Karen, thankyou for your 5* review. We are pleased both Nick and Matt have been able to support you with managing your utilities. - Kind Regards, The Consultiv Team :)

Beoordeeld met 5 van de 5 sterren

Outstanding Service & Support

I’ve been dealing with Ash White for several months regarding an ongoing utility issue at our business. He has been extremely helpful and patient, liaising with my supplier on my behalf countless times.

Nothing has ever been too much trouble, and he’s always kept me updated throughout the process.

Ash is an all-round great asset to the team. I would highly recommend this company — no pushy sales, just a genuine focus on getting the job done for you.

15 september 2025
Review zonder uitnodiging
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Antwoord van Consultiv Utilities

Hi Christina, thankyou for your great review. We are pleased Ash has been able to support you where needed. He is a great asset to the business and have no doubt he will get all issues resolved for you. - Kind Regards, The Consultiv Team :)

Beoordeeld met 5 van de 5 sterren

Excellent Service - Friendly, Approachable and Patient

Jayson was recommended to us by the company that installed our solar system to put a purchase agreement in place for excess power and what a brilliant recommendation it has turned out to be.

The energy market feels like a minefield but after speaking to Jayson I could tell that his industry knowledge was vast. He was very patient and answered all my questions and he gave me confidence that what was being recommended was the best deal for our company.

Since then I have used Jayson, supported by Lee, to put in place all our new utility contracts, knowing that I can also rely on their support to resolve any queries that may crop up, as the service that Jayson has already provided in sorting out issues with our existing suppliers has been invaluable.

I would highly recommend Jayson and his team and I would like to thank him for providing the friendly, reliable and professional support that has got me through the energy market minefield.

2 september 2025
Review zonder uitnodiging
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Antwoord van Consultiv Utilities

Hi Diane, thankyou for your amazing review, much appreciated. We are thrilled Jayson and Lee have been able to offer you continued support with your utilities - Kind Regards, The Consultiv Team :)

Beoordeeld met 4 van de 5 sterren

All ways positive well done

All ways positive well done

19 augustus 2025
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Antwoord van Consultiv Utilities

Hi Chris, thankyou for your great review! We are pleased you can count on us for a positive experience :) - Kind Regards, The Consulitv Team.

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