COSYROOF  Reviews 

1.449
•
TrustScore 4.5 uit 5

4,6

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

The lads did a fantastic job recently on our sunroom. Quick, good clean up, very tidy job. The only improvement could be with communication. We were supposed to be called with the date the week befo... Toon meer

Beoordeeld met 2 van de 5 sterren

We had Cosyroof do our conservatory 3 years ago this November. We gave them a 5 star review based on the excellent job we thought was done . Unfortunately since then we have had an on going problem... Toon meer

Beoordeeld met 5 van de 5 sterren

I cannot express how happy we are with our new roof. John, Shay and Jay were just fantastic. They worked incredibly hard even in the rain and the final result is incredible. The Surveyor, Electrician... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

The whole process was wonderful right from the visit for a quotation/measuring. On the day of fitting everything ran so smoothly from the 2 fitters to the plasterer to the electrician. I cannot expres... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Aannemersbedrijf

Geschreven door het bedrijf

Convert your conservatory roof to a CosyRoof. Convert your existing conservatory roof to a light weight, tiled conservatory roof system in just 1-2 days. Warm in the winter, cool in the summer. With a CosyRoof your conservatory will be comfortable all year round. We operate through out the whole of the UK and Ireland and have completed over 10,000's of CosyRoof to date. With 1000's of happy customers and a 10 year guarantee CosyRoof are the brand you can trust. Fill out the quote form on our website for a free quote.

Transform Your Conservatory

Geschreven door het bedrijf

Gain a proper room you can use all year.
Cosy in the Winter, Cool in the Summer. Reduced rain noise & sun glare.

CosyRoof The Brand You Can Trust

10 Year Guarantee with every CosyRoof.

10 Year Guarantee with every CosyRoof.
Total peace of mind for our customers. Every CosyRoof comes with a 10 year Guarantee.

Contactgegevens

4,6

Uitstekend

TrustScore 4.5 uit 5

1K reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.

Heeft 88% van zijn negatieve reviews beantwoord

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4,6

Alle reviews

(1.449)

200 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 3 van de 5 sterren

Good customer communication initially…but not after payment

Good customer communication initially until the work was done and paid for then no response whatsoever to enquiries regarding the building control certificate and damage to the large windowsill from workmen's tools being dropped on it wouldn't be replaced but the hole just filled with silicone. I had to resort to chasing up the weight bearing certificate myself through my local Building Control Office. Not something you expect to have to do yourself given the cost of these roofs - they're not cheap by any means. If you need extra lights I'd suggest dealing directly with the electrician himself as its much cheaper to do this than have the cost loaded by Cosyroof's representative who charged me an extra £125 per light versus the electrician's cost of £75 per light ! Other than these issues I am pleased with the final result but it just could have been a much better experience (and cheaper).

10 september 2026
Logo COSYROOF

Antwoord van COSYROOF

Hi Mrs Logue, thank you very much for taking the time to share your feedback with us. We’re sorry to hear that your experience wasn’t completely positive, and we really appreciate you bringing these points to our attention.

Regarding the damage to the window sills, we can’t see any record on our system of this being reported to the office. We’re not sure whether it was mentioned to the team on the day, but if the issue is still outstanding, we would of course be more than happy to look into it and get this rectified for you. Please get in touch with us via the email address you have and send over some photos of the damage, and we’ll be happy to assist.

In relation to Building Control, this was all being handled as part of the usual process for our work. The load-bearing test is carried out once the roof work has been completed and everything has had time to settle. You were on our list to contact regarding this, although we understand that you contacted us first.

With regard to the lighting, the lights were priced as quoted, and the additional lights were provided at a reduced cost as our electrician was already on site, allowing us to keep the additional cost down for you.

We’re genuinely sorry that the overall experience didn’t leave you feeling completely happy. We always want our customers to be pleased with both the work and the service they receive, so we would really welcome the opportunity to resolve the issue with the window sills and leave things on a positive note.

Thank you again for your feedback, and we hope to hear from you soon.

Beoordeeld met 5 van de 5 sterren

Excellent job

10 september 2026
Logo COSYROOF

Antwoord van COSYROOF

Thank you for taking the time to leave such a lovely review!

We'd like to let you know about our customer photo competition. We invite you to share interior photos showcasing your CosyRoof upgrade for a chance to win a £50 M&S voucher.

To participate, simply email dee@cosyroof.com with your attached photo or send it to us via Facebook Messenger. Your submitted images will be featured on our social media platforms, inspiring others.

We appreciate your support and look forward to seeing your interior photographs.

We also have a refer a friend scheme. Your friend must mention your name on their booking form - when their CosyRoof is complete & balance paid you'll receive £100 M&S voucher as a thank you for the referral.

Beoordeeld met 5 van de 5 sterren

The team never stopped working even…

The team never stopped working even when the weather was against them. (Heavy rain) Worked to a high standard. They were polite.

26 maart 2026
Logo COSYROOF

Antwoord van COSYROOF

Thank you for taking the time to leave such a lovely review!

We'd like to let you know about our customer photo competition. We invite you to share interior photos showcasing your CosyRoof upgrade for a chance to win a £50 M&S voucher.

To participate, simply email dee@cosyroof.com with your attached photo or send it to us via Facebook Messenger. Your submitted images will be featured on our social media platforms, inspiring others.

We appreciate your support and look forward to seeing your interior photographs.

We also have a refer a friend scheme. Your friend must mention your name on their booking form - when their CosyRoof is complete & balance paid you'll receive £100 M&S voucher as a thank you for the referral.

Beoordeeld met 1 van de 5 sterren

I enquired re solar panels with…

I enquired re solar panels with Cosyroofs and I never got a response

9 september 2026
Logo COSYROOF

Antwoord van COSYROOF

Hi Angela, thank you for your review — though we have to admit we're a little confused.

Our records show your conservatory roof was completed by our Cosyroof team with no reported issues, so we're not sure this review reflects your experience with us — it's possible it may have been intended for another company, or there's been a mix-up somewhere. We can see no record of an enquiry regarding solar.

On the solar panel point: just to clarify, panels can't be fitted to conservatory roofs as the structure isn't built to take the extra weight. If you're still interested in solar for another part of the property, our sister company CosySolar would be very happy to help - just let us know and we'll have them reach out.

We'd really appreciate the chance to sort out any confusion. Please do get in touch with us directly at office@cosyroof.com so we can look into this properly - and if it turns out this review was left in error, we'd be grateful if you could update or remove it.

Thanks so much, and we look forward to hearing from you.

Beoordeeld met 5 van de 5 sterren

Amazing from start to finish!

Amazing from start to finish!
Quote was really competitive, easy booking in process. Lads were amazing on the job, worked tirelessly for 2 days couldn't believe how quickly they got the job done. Left everything spotless and we're so polite.

I now have, as promised, a beautiful, usable room that's a pleasure to be in.

Thank you CosyRoof, you come highly recommended 10🌟

16 maart 2026
Review zonder uitnodiging
Logo COSYROOF

Antwoord van COSYROOF

Thank you for taking the time to leave such a lovely review!

We'd like to let you know about our customer photo competition. We invite you to share interior photos showcasing your CosyRoof upgrade for a chance to win a £50 M&S voucher.

To participate, simply email dee@cosyroof.com with your attached photo or send it to us via Facebook Messenger. Your submitted images will be featured on our social media platforms, inspiring others.

We appreciate your support and look forward to seeing your interior photographs.

We also have a refer a friend scheme. Your friend must mention your name on their booking form - when their CosyRoof is complete & balance paid you'll receive £100 M&S voucher as a thank you for the referral.

Beoordeeld met 5 van de 5 sterren

Absolutely first class service from…

Absolutely first class service from start to finish.

10 september 2026
Logo COSYROOF

Antwoord van COSYROOF

Thank you for taking the time to leave such a lovely review!

We'd like to let you know about our customer photo competition. We invite you to share interior photos showcasing your CosyRoof upgrade for a chance to win a £50 M&S voucher.

To participate, simply email dee@cosyroof.com with your attached photo or send it to us via Facebook Messenger. Your submitted images will be featured on our social media platforms, inspiring others.

We appreciate your support and look forward to seeing your interior photographs.

We also have a refer a friend scheme. Your friend must mention your name on their booking form - when their CosyRoof is complete & balance paid you'll receive £100 M&S voucher as a thank you for the referral.

Beoordeeld met 5 van de 5 sterren

The team arrived 0830 hrs left job all…

The team arrived 0830 hrs left job all done and cleaned up apart from plastering by1700 hrs.
Would definitely recommend them.

11 september 2026
Logo COSYROOF

Antwoord van COSYROOF

Thank you for taking the time to leave such a lovely review!

We'd like to let you know about our customer photo competition. We invite you to share interior photos showcasing your CosyRoof upgrade for a chance to win a £50 M&S voucher.

To participate, simply email dee@cosyroof.com with your attached photo or send it to us via Facebook Messenger. Your submitted images will be featured on our social media platforms, inspiring others.

We appreciate your support and look forward to seeing your interior photographs.

We also have a refer a friend scheme. Your friend must mention your name on their booking form - when their CosyRoof is complete & balance paid you'll receive £100 M&S voucher as a thank you for the referral.

Beoordeeld met 5 van de 5 sterren

Very impressed

Very impressed with the whole process from start to finish.
Installation guys very hard working.
Sitting here in my conservatory as writing this would highly recommend using this company.

10 september 2026
Logo COSYROOF

Antwoord van COSYROOF

Thank you for taking the time to leave such a lovely review!

We'd like to let you know about our customer photo competition. We invite you to share interior photos showcasing your CosyRoof upgrade for a chance to win a £50 M&S voucher.

To participate, simply email dee@cosyroof.com with your attached photo or send it to us via Facebook Messenger. Your submitted images will be featured on our social media platforms, inspiring others.

We appreciate your support and look forward to seeing your interior photographs.

We also have a refer a friend scheme. Your friend must mention your name on their booking form - when their CosyRoof is complete & balance paid you'll receive £100 M&S voucher as a thank you for the referral.

Beoordeeld met 5 van de 5 sterren
Logo COSYROOF

Antwoord van COSYROOF

Thank you for taking the time to leave such a lovely review!

We'd like to let you know about our customer photo competition. We invite you to share interior photos showcasing your CosyRoof upgrade for a chance to win a £50 M&S voucher.

To participate, simply email dee@cosyroof.com with your attached photo or send it to us via Facebook Messenger. Your submitted images will be featured on our social media platforms, inspiring others.

We appreciate your support and look forward to seeing your interior photographs.

We also have a refer a friend scheme. Your friend must mention your name on their booking form - when their CosyRoof is complete & balance paid you'll receive £100 M&S voucher as a thank you for the referral.

Beoordeeld met 5 van de 5 sterren

The installation team were excellent

The installation team were excellent, they got through the work very efficiently and the finish is excellent.

10 september 2026
Logo COSYROOF

Antwoord van COSYROOF

Thank you for taking the time to leave such a lovely review!

We'd like to let you know about our customer photo competition. We invite you to share interior photos showcasing your CosyRoof upgrade for a chance to win a £50 M&S voucher.

To participate, simply email dee@cosyroof.com with your attached photo or send it to us via Facebook Messenger. Your submitted images will be featured on our social media platforms, inspiring others.

We appreciate your support and look forward to seeing your interior photographs.

We also have a refer a friend scheme. Your friend must mention your name on their booking form - when their CosyRoof is complete & balance paid you'll receive £100 M&S voucher as a thank you for the referral.

Beoordeeld met 5 van de 5 sterren

Brilliant, functional and looks good

Friendly and informative sales person. Explained what would happen. Construction team were very good, friendly and tidy. Roof looks lovely and works. We could use the conservatory in the heatwaves as it was warm but not too warm and when it rained we could not hear it. All in all would highly recommend especially if you have a south facing too hot conservatory.

18 april 2026
Logo COSYROOF

Antwoord van COSYROOF

Thank you for taking the time to leave such a lovely review!

We'd like to let you know about our customer photo competition. We invite you to share interior photos showcasing your CosyRoof upgrade for a chance to win a £50 M&S voucher.

To participate, simply email dee@cosyroof.com with your attached photo or send it to us via Facebook Messenger. Your submitted images will be featured on our social media platforms, inspiring others.

We appreciate your support and look forward to seeing your interior photographs.

We also have a refer a friend scheme. Your friend must mention your name on their booking form - when their CosyRoof is complete & balance paid you'll receive £100 M&S voucher as a thank you for the referral.

Beoordeeld met 5 van de 5 sterren

Hard working pleasant lads job done…

Hard working pleasant lads job done efficiently, cleanly and on time. Extremely pleased with roof and would definitely recommend your Company to anyone

10 september 2026
Logo COSYROOF

Antwoord van COSYROOF

Thank you for taking the time to leave such a lovely review!

We'd like to let you know about our customer photo competition. We invite you to share interior photos showcasing your CosyRoof upgrade for a chance to win a £50 M&S voucher.

To participate, simply email dee@cosyroof.com with your attached photo or send it to us via Facebook Messenger. Your submitted images will be featured on our social media platforms, inspiring others.

We appreciate your support and look forward to seeing your interior photographs.

We also have a refer a friend scheme. Your friend must mention your name on their booking form - when their CosyRoof is complete & balance paid you'll receive £100 M&S voucher as a thank you for the referral.

Beoordeeld met 5 van de 5 sterren

Conservatory roof replacement

A team of 5 guys arrived around 07:30 and worked relentlessly until 18:30 to get everything finished in 1 day. Very professional and tidy. Plasterers came the day after to finish up. Everything was done to a high standard.
Very happy with the results.

10 september 2026
Logo COSYROOF

Antwoord van COSYROOF

Thank you for taking the time to leave such a lovely review!

We'd like to let you know about our customer photo competition. We invite you to share interior photos showcasing your CosyRoof upgrade for a chance to win a £50 M&S voucher.

To participate, simply email dee@cosyroof.com with your attached photo or send it to us via Facebook Messenger. Your submitted images will be featured on our social media platforms, inspiring others.

We appreciate your support and look forward to seeing your interior photographs.

We also have a refer a friend scheme. Your friend must mention your name on their booking form - when their CosyRoof is complete & balance paid you'll receive £100 M&S voucher as a thank you for the referral.

Beoordeeld met 5 van de 5 sterren

Great workers..Good price..2 day…

Great workers..Good price..2 day job..no messing about..Yes i recommend This company..Great job..Thank you Lads.

10 juni 2026
Logo COSYROOF

Antwoord van COSYROOF

Thank you for taking the time to leave such a lovely review!

We'd like to let you know about our customer photo competition. We invite you to share interior photos showcasing your CosyRoof upgrade for a chance to win a £50 M&S voucher.

To participate, simply email dee@cosyroof.com with your attached photo or send it to us via Facebook Messenger. Your submitted images will be featured on our social media platforms, inspiring others.

We appreciate your support and look forward to seeing your interior photographs.

We also have a refer a friend scheme. Your friend must mention your name on their booking form - when their CosyRoof is complete & balance paid you'll receive £100 M&S voucher as a thank you for the referral.

Beoordeeld met 5 van de 5 sterren

Very hardworking and efficient team

Very hardworking and efficient team. Worked flat out until it was finished. So far very pleased much cooler in the conservatory this summer. Looking forward to seeing what a difference it makes this winter.

10 september 2026
Logo COSYROOF

Antwoord van COSYROOF

Thank you for taking the time to leave such a lovely review!

We'd like to let you know about our customer photo competition. We invite you to share interior photos showcasing your CosyRoof upgrade for a chance to win a £50 M&S voucher.

To participate, simply email dee@cosyroof.com with your attached photo or send it to us via Facebook Messenger. Your submitted images will be featured on our social media platforms, inspiring others.

We appreciate your support and look forward to seeing your interior photographs.

We also have a refer a friend scheme. Your friend must mention your name on their booking form - when their CosyRoof is complete & balance paid you'll receive £100 M&S voucher as a thank you for the referral.

Beoordeeld met 3 van de 5 sterren

The installation of the roof was great…

The installation of the roof was great guys turned up on time worked hard cleaned up when finished professional.But a major problem with getting the building control certificate.Its been 5 months since completion still no certificate.Contacted Cosyroof Main office have been told assorts of tails as to why no certificate have taken legal advice Cosyroof have Brocken the contact not professional so only score 3

10 september 2026
Logo COSYROOF

Antwoord van COSYROOF

Dear Mr Timms,

Thank you for taking the time to leave your review. We appreciate your honesty and would like to clarify the current position so that everything is clear.

We identified an issue with the application and can confirm that this has now been addressed and the application is back in hand.

We fully appreciate that this has taken longer than it should have and we sincerely apologise for the delay and any frustration this has caused.

The regularisation process itself is ultimately handled by Building Control, and the timescale is therefore not something CosyRoof can determine. We are however, actively following the application and will provide you with an update every time we receive further information.

As soon as Building Control completes its process and issues the relevant documentation, we will ensure that you receive it without delay.

We understand that waiting for this documentation is frustrating, and we appreciate your patience while the process is completed. If you have any further questions in the meantime, please don’t hesitate to contact us directly and we will be happy to help.

Beoordeeld met 5 van de 5 sterren

Good workmanship

Efficient, competitively priced. Clean tidy workmanship.

10 september 2026
Logo COSYROOF

Antwoord van COSYROOF

Thank you for taking the time to leave such a lovely review!

We'd like to let you know about our customer photo competition. We invite you to share interior photos showcasing your CosyRoof upgrade for a chance to win a £50 M&S voucher.

To participate, simply email dee@cosyroof.com with your attached photo or send it to us via Facebook Messenger. Your submitted images will be featured on our social media platforms, inspiring others.

We appreciate your support and look forward to seeing your interior photographs.

We also have a refer a friend scheme. Your friend must mention your name on their booking form - when their CosyRoof is complete & balance paid you'll receive £100 M&S voucher as a thank you for the referral.

Beoordeeld met 5 van de 5 sterren

Highly recommend Cosyroof .

Did the work quickly,efficiently and politely. It has made such a difference by replacing the original roof-top glass-work of my conservatory. As many have already stated, it is now a useable room in the summer and I am sure now the autumn is upon us it will be cosy in the winter.

2 maart 2026
Logo COSYROOF

Antwoord van COSYROOF

Thank you for taking the time to leave such a lovely review!

We'd like to let you know about our customer photo competition. We invite you to share interior photos showcasing your CosyRoof upgrade for a chance to win a £50 M&S voucher.

To participate, simply email dee@cosyroof.com with your attached photo or send it to us via Facebook Messenger. Your submitted images will be featured on our social media platforms, inspiring others.

We appreciate your support and look forward to seeing your interior photographs.

We also have a refer a friend scheme. Your friend must mention your name on their booking form - when their CosyRoof is complete & balance paid you'll receive £100 M&S voucher as a thank you for the referral.

Beoordeeld met 5 van de 5 sterren

The boys never stopped all day

The boys never stopped all day. Brilliant

10 september 2026
Logo COSYROOF

Antwoord van COSYROOF

Thank you for taking the time to leave such a lovely review!

We'd like to let you know about our customer photo competition. We invite you to share interior photos showcasing your CosyRoof upgrade for a chance to win a £50 M&S voucher.

To participate, simply email dee@cosyroof.com with your attached photo or send it to us via Facebook Messenger. Your submitted images will be featured on our social media platforms, inspiring others.

We appreciate your support and look forward to seeing your interior photographs.

We also have a refer a friend scheme. Your friend must mention your name on their booking form - when their CosyRoof is complete & balance paid you'll receive £100 M&S voucher as a thank you for the referral.

Beoordeeld met 5 van de 5 sterren

The whole process was good from contact…

The whole process was good from contact to completion.
The tradesmen (2) arrived worked long hours to completion & cleaned up prior to the ceiling plaster arriving, completed in 2 1/2 days. No Mess No Problems.

9 september 2026
Logo COSYROOF

Antwoord van COSYROOF

Thank you for taking the time to leave such a lovely review!

We'd like to let you know about our customer photo competition. We invite you to share interior photos showcasing your CosyRoof upgrade for a chance to win a £50 M&S voucher.

To participate, simply email dee@cosyroof.com with your attached photo or send it to us via Facebook Messenger. Your submitted images will be featured on our social media platforms, inspiring others.

We appreciate your support and look forward to seeing your interior photographs.

We also have a refer a friend scheme. Your friend must mention your name on their booking form - when their CosyRoof is complete & balance paid you'll receive £100 M&S voucher as a thank you for the referral.

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