Cotswold RAW Reviews 

1.940
•
TrustScore 4.5 uit 5

4,6

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

Looking for a raw food diet for my puppies. Difficult to find stock available in shops nearby. Cotswold Raw food delivered within 36 hours of placing my order. Delivery good - product packaged t... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

I am a raw feeder and saw a van driving through my locality so thought I would give this company a try. I was extremely pleased with my first experience and order. Struggled to order online (due t... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Cotswold Raw has the best customer service I’ve ever seen! Millie was super patient with us whilst we sorted out payment today and was really informative regarding any questions we had! We had a probl... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Excellent on line service .My first time ordering Cotswold on line .,Brilliant service came within 2 days of ordering.I could track my order .When it arrived all the packages of food were still froz... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Veevoerhandel
  2. ook in
  3. Diepvriesvoedingswinkel
  4. Dierenverzorgingswinkel
  5. Dierenwinkel
  6. Fabrikant van diepgevroren levensmiddelen
  7. Voedselproducent

Geschreven door het bedrijf

Cotswold RAW offers a natural and healthy RAW diet for your dog in easy to handle sausage and mince. Proudly rural. Winner of The Grocer New Pet Product 2017 and PetQuip - Pet Product Innovation Award 2016. Officially achieved certification under UK Pet Food’s Raw Standard Scheme, the new industry leading standard for raw pet food safety and quality in the U.K. This achievement is a testament to our commitment to providing the very best for our customers. Paired with our incredible 97% rating on All About Dog Food, you can be confident that you’re feeding the very best!

Cotswold RAW

Geschreven door het bedrijf

Striving for better pet nutrition.
Cotswold RAW offers a natural and healthy RAW diet for your dog in easy to handle sausage and mince. Proudly rural. Winner of PetQuip - Pet Product Innovation Award 2016

Contactgegevens

4,6

Uitstekend

TrustScore 4.5 uit 5

2K reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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4,6

Alle reviews

(1.940)

137 reviews in de afgelopen 12 maanden

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Beoordeeld met 5 van de 5 sterren

Easy to order online.

Easy to order online.
Delivered when they say they will.
Plus ... the dogs love it.

14 januari 2026
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Antwoord van Cotswold RAW

Thank you Michael for taking the time to review our products and serice. So pleased to hear that the food is going down so well with the dogs. Have a great end to your week! Best wishes CR

Beoordeeld met 5 van de 5 sterren

5 star

Now we feed our Cavapoo, Stanley, with food from Cotswold Raw, we would never go back to other dog food. He absolutely loves all the mixes and clears his plate every day. He is very healthy and full of energy which we put down to his diet.thank you.

8 januari 2026
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Antwoord van Cotswold RAW

Thank you Elaine for taking the time to review our products and service. So lovely to hear that Stanley is getting on so well with the food. Have a great week ahead Elaine & Stanley. Best wishes CR

Beoordeeld met 5 van de 5 sterren

A first class provider of raw dog food

A first class provider of raw dog food. I have been dealing with this company for almost 5 years. I ue there subscription service and on the rare occasion I need to contact their office - the support staff are brilliant.

5 januari 2026
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Antwoord van Cotswold RAW

Thank you Stephen for taking the time to review our products and service. So pleased to hear that both the subscription service and the customer service has been up to standard. We will share this with the wider team. Thank you for your support and have a lovely weekend. Best wishes CR

Beoordeeld met 4 van de 5 sterren

First order

Unfortunately the bad weather delayed delivery and when I received it the box was broken. The packets of food though were undamaged and mostly frozen. I am however still waiting for the promised containers for the food as this was my first order

6 januari 2026
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Antwoord van Cotswold RAW

Thank you Pam for taking the time to review our products and service. Unfortunately there was some weather related delay at the beginning of the year and we are grateful for your patience and understanding. The freezer bags have been mailed to you and should arrive today. Have a great weekend. Best wishes CR

Beoordeeld met 5 van de 5 sterren

Amazing customer service

Amazing customer service. They’ve answered any questions quickly and have been so helpful. Delivery was quick and ordering was easy. Best of all our dogs love the food and treats and are healthy and happy. Highly recommend.

4 januari 2026
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Antwoord van Cotswold RAW

Thank you Claire for taking the time to review our products and service. So pleased to hear that the team were helpful and the god are loving the food and treats! Have a lovely rest of our week and thank you again. Best wishes CR

Beoordeeld met 4 van de 5 sterren

A quality product.

I have been feeding Cotswold over several years now, my 6 dogs do very well on their range, I highly recommend butchers block, active, and wild. The meats all smell fresh and the supplements are favourable.
I recently suggested that they reduce the root veg there is far too much in each pack and make the pieces of carrot much smaller as they do not get digested, they just go through the dogs, and I’d like to see more blitzed kale, which dogs do very well on. Altogether, a quality product, and my pack would endorse that sentiment.❤️🐾

17 januari 2026
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Antwoord van Cotswold RAW

Thank you Sue for taking the time to review our products and service We really appreciate the feedback too, super helpful. Have a lovely rest of your week. Very best wishes CR

Beoordeeld met 5 van de 5 sterren

Great service and quick delivery

Great service and quick delivery

2 januari 2026
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Antwoord van Cotswold RAW

Thank you for taking the time to review our products and service. So pleased to hear that the food is going down so well. Have a great week. Best wishes CR

Beoordeeld met 1 van de 5 sterren

Unreliable quality of cst food & potentially hazardous

Quality is really poor & unreliable

Updste. Thankyou for your response. May I clarify that the customer care people have always been polite & couteous. Since summer 25 they offered free mixed boxes of cat meat on at least 3 occasions after I reported that a delivery of their cat meat had been poor quality, due to a defrosted delivery or due to the disproportionate amount of bone or cartilege in meat - spoiling the quality, smell & taste so cats wouldn't eat it -as well as not being healthy.. I reported it each time to them, hoping for improvement in quality. However, after my cat was really seriously ill as a result of the copious amounts of bone fragments in the last batch that was really the final straw. I am not risking my pets life. I've had many cats but none has been as seriously ill ss that, she needed urgent treatment just before xmas. ( It took over 2 weeks for her to recover.) When she vomited it was bile -& - lots of bone fragments.The sheer volume of these fragments of splintered bone is dangerous & can cause a blockage. I thougt this hazard might just have affected the rabbit meat in the delivery, so checked the chicken & turkey meats in this delivery box. I forked over them to check for potential hazards out of caution before considering feeding.. I was shocked by the large & inappropriate chunks of bone & the sheer quanity of it in both other meats! I wanted to use Cotswold Raw but this is not suitable food for cats & it is disappointing that their cat meat did not improve despite being advised of serious issues.

19 december 2025
Review zonder uitnodiging
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Antwoord van Cotswold RAW

Thank you Hazel for taking the time to review our products and service . We are sorry to hear that you have had a poor experience with our cat food. Our team did try to assist you with the queries, both during September and in December, to try and find a suitable solution. The team were prompt, courteous and proactive in trying to help. I am sorry that the mixed protein box delivery pre-Christmas has resulted in a poor experience. Please do let us know if our team can help again in the future. Best wishes CR

Beoordeeld met 5 van de 5 sterren

Great service as usual

Great service as usual.
Dogs love ❤️ they’re Raw food from Cotswolds Raw

4 december 2025
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Antwoord van Cotswold RAW

Thank you Ruth for taking the time to review our products and service. So pleased to hear Milo, Poppy and Baxter are enjoying their food. Have a lovely end to your week and good weekend. Best wishes CR

Beoordeeld met 5 van de 5 sterren

top quality food and excellent customer…

top quality food and excellent customer service

4 december 2025
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Antwoord van Cotswold RAW

Thank you Christelle for taking the time to review our products and service. So pleased to hear that the food and service have been of a high standard. Wishing you all the very best for 2026. Best wishes CR

Beoordeeld met 5 van de 5 sterren

I cannot rate this product enough

I cannot rate the product and service from Cotswold Raw enough. I used to buy the food locally, but always very inconsistent with the range of flavours available. The product is great, no complaints from my Boarder Collie when its food time. Deliveries sent out on time , and delivered when stated. Thank you APC.
When contacting the admin team, nothing is too much, always resolving any issues. Thank You

13 januari 2026
Review zonder uitnodiging
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Antwoord van Cotswold RAW

Thank you Peter for taking the time to review our products and service. So lovely to hear that the food is going down so well with your Boarder Collie. Thank you and have a lovely end to your week. Best wishes CR

Beoordeeld met 5 van de 5 sterren

Wot - no fussy Bedlington anymore?!

My very fussy Bedlington terrier is suddenly enjoying his meals since trying out Cotswold Raw. Delivery was quick and the products are clearly well made and not just trying to appeal to humans. No unpleasant aroma coming from the defrosted meat and all eaten as soon as it’s put down. The raw sausages complete food are so quick & easy to serve.

9 december 2025
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Antwoord van Cotswold RAW

Thank you Gemma for takingthe time to review our products and service. So pleased to hear the food is going down so well with your Bedlington. We wish you all the very best for 2026. Best wishes CR

Beoordeeld met 5 van de 5 sterren

Great food

Great food, great service

7 december 2025
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Antwoord van Cotswold RAW

Thank you for taking the time to review our products and service. So pleased to hear that the food is going down so well. Wishing you all the very best for 2026. Best wishes CR

Beoordeeld met 4 van de 5 sterren

The food is great

The food is great, deliveries are great, esp the drivers. Range is great.

The order site is terrible - it is impossible to adjust and manage subscriptions. I have contacted Cotswold about this a number of times. It is like placing an internet order in the 1990s.

2 december 2025
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Antwoord van Cotswold RAW

Thank you Katie for taking the time to review our products and service. We appreciate your feedback and support. Wishing you all the very best for 2026. Best wishes CR

Beoordeeld met 1 van de 5 sterren

Utterly disappointing.

You sent me half the order I had paid for.
I rang you. You apologised and assured me you would send the balance. I waited and you did nothing.
It was my first and only order with you.
Your service is poor and lacks thought.
This cannot be an isolated incident.

29 november 2025
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Antwoord van Cotswold RAW

Huge apologies that you had these issues with DPD, Gary. It is a difficult with couriers we still expect them to provide a service better than the one they provided you. I am pleased to hear that checking with customer service we could resolve this matter but we apologise for the inconvenience and the time taken on your part to handle the errors. We wish you a lovely Christmas week and thank you for your orders. Very best wishes CR

Beoordeeld met 5 van de 5 sterren

My dogs LOVE Cotswold Raw they have the…

My dogs LOVE Cotswold Raw they have the variety pack (beef chicken lamb and turkey) and the Wild Range and it always disappears in seconds. I recently contacted CR customer service regarding adjusting delivery dates and they were so helpful.

31 oktober 2025
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Antwoord van Cotswold RAW

Thank you Brenda for taking the time to review our products and service. So lovely to hear that they are enjoying the wide range and that our customer service team were on hand. Wishing you all the best for 2026. Best wishes CR

Beoordeeld met 5 van de 5 sterren

The food is great and my dogs coat is…

The food is great and my dogs coat is so glossy and shiny since feeding him this raw food

21 november 2025
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Antwoord van Cotswold RAW

Thank you Rachel for taking the time to review our products and service. Great to heat hat the dogs are getting on so well with the food. Wishing you all the very best for 2026. Best wishes CR

Beoordeeld met 5 van de 5 sterren

Great company to order from

Great company to order from. Good range and timely delivery.

29 augustus 2025
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Antwoord van Cotswold RAW

Thank you Jill for taking the time to review our products and service. So pleased to hear that the food has gone down so well and delivery too. Have a lovely build up to the festive fun. Best wishes CR

Beoordeeld met 5 van de 5 sterren

Excellent quality food and quick…

Excellent quality food and quick delivery

27 oktober 2025
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Antwoord van Cotswold RAW

Thank you Becky for taking the time to review our products and service. So pleased to hear the food has gone down so well. Thank you and have a lovely Festive break. Best wishes CR

Beoordeeld met 5 van de 5 sterren

Excellent quality food always delivered…

Excellent quality food always delivered next day first class

24 november 2025
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Antwoord van Cotswold RAW

Thank you David, we really appreciate you taking the time to review the food and service. Thank you and we hope you have a lovely build up to the festive fun. Best wishes CR

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