There were 2 items missing from my order and my email was responded to promptly by Jane and I received to 2 missing items within 48 hours. Jane was extremely helpful, and made my 1st time experience s... Toon meer
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Lees wat reviewers zeggen
I tried to order online but was unable to manage it. So I telephoned to make the order and the young lady was really, really helpful. Ordering online does not come easily to the older generation and y... Toon meer
I have been using this company for a number is years. There produce is of high quality and also there customer care too. Orders arrive within a few days of purchasing, always carefully packaged. I... Toon meer
Over the last few years I have had problems getting hold of the edible Culpitt Chrustmas cake decorations. Shops like Hobby craft no longer stock them and the big supermarkets seem to have very few or... Toon meer
Bedrijfsgegevens
- Taartdecoratiebenodigdheden winkel
- ook in
- Bakkerijbenodigdheden winkel
- Bakkersmateriaal
- Hobbywinkel
- Taartenwinkel
Over The Craft Company
Geschreven door het bedrijf
About Craft Company
For everyday baking and special celebrations, Craft Company is your one-stop shop for great value cake decorating supplies. Fast and free delivery options available.
The Craft Company is here to help you create cakes to celebrate any occasion and every party theme. From birthdays, weddings, baby showers and christenings to special seasonal sweet treats for Easter, Valentine's Day, Christmas or Halloween, we have your cake covered!
Look no further for leading cake decorating brands including Renshaw, Baked With Love, FMM, Sugarflair, Colour Splash, Saracino, Massa Ticino, Satinara and many more. We stock a huge range of supplies for your cakes, cupcakes, biscuits and cookies including cupcake cases, birthday candles, cake mix, cake boards and boxes, as well as ready made edible cake decorations, food colouring and fondant sugar paste - all in one place, and always at great prices.
Plus, join our loyalty scheme and you'll save even more!
First Order Discount
Geschreven door het bedrijf
- Sign up to our newsletter and receive 10% off your first order!
Contactgegevens
Jubilee Industrial Estate, NE63 8UQ, Northumberland, Verenigd Koninkrijk
- 0345 565 1700
- info@craftcompany.co.uk
- www.craftcompany.co.uk
4,8
Uitstekend
6K reviews
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Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Heeft 97% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 48 uur
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
The Craft Company offers a wide range…
The Craft Company offers a wide range of products. Ordering was easy and the parcel arrived before the stated delivery date. The cake decoration is as described on the web site and looks excellent
16 september 2026
Very quick delivery and lovely products order
Very quick delivery and lovely products
14 september 2026
Great Company.
Everything I ordered was delivered on time and securely packed, so no damage. Goods are great quality.
21 september 2026
Review zonder uitnodiging
Not as detailed as another spray I'd…
Not as detailed as another spray I'd ordered previously but still lovely, blackberries are not blackberry colour more a grey/blue and not as detailed as expected but will look lovely on anniversary cake with some silver decorations
14 september 2026
What a great company I am glad I found…
What a great company I am glad I found them, fantastic service ,very well packed the cake mix,s I will review when I cook them. The cake is being made for a 100 year old lady. Box and cake board very good quality. Will definitely use them again.
15 september 2026
Excellent product and service
Excellent product and service. Very good range of products.
14 september 2026
The order arrived on time.
15 september 2026
Excellent service
12 september 2026
Always pleased with my items.
Always pleased with my items.. great quality and delivery is always quick..
14 september 2026
Lots to choose from and high quality
Really good variation of products to choose from. Products I received were of high quality. The items I purchased arrived earlier than I thought they would which was great.
11 september 2026
I was happy with my purchase until I…
I was happy with my purchase until I opened the edible cake lace frill which was supposed to be 350mm in length which is over 13"". Well the diameter of my round cake is 8" and when I opened it to put it around it only went half way and I had to adapt by cutting some ribbon and pinning it into the lace on both sides on order to tie a big bow to cover where there was no lace so extremely disappointed that the lace wasn't as described which is why only 3 stars.
13 september 2026
Antwoord van The Craft Company
Hi Alison,
Thank you for taking the time to leave the review regarding our cake lace.
While the cake lace does come in 350mm (13.7in) the distance (circumference) around an 8in (diameter) cake is just over 25in.
By making us aware of this our web management and eCommerce teams are updating the website to hopefully resolve any confusion regarding what the cake lace will ultimately cover.
I'm sure your cake, with all of the added special touches, made for a phenomenal experience to witness.
Thank you,
Craft Co
Great Service
Great price for products & really good use by dates. Quick delivery & easy to use website.
13 september 2026
Easy ordering.
Easy to find what I wanted on line, which is not always easy at nearly 80. Found everything i wanted. Easy to say and delivered within a couple of days.all looks good quality. Not making any grandson's cake until mid October.
12 september 2026
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