Five stars! Yesterday I made a purchase through the app but realized my delivery address was wrong. I immediately messaged customer service via chat. Today, I woke up to the great news that they updat... Toon meer
We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
I accidentally placed an order in the wrong size, I contacted culture kings as soon as I realised and got the best customer service from Donna. She was quick to respond and find a solution, she didn't... Toon meer
Gabby made my whole experience very easy, quick, simple and pleasant. She updated me along the way and was extremely polite and forthcoming with updates about my product replacement. She has been... Toon meer
Bedrijf heeft geantwoord
I accidentally put in the wrong size for my jeans I ordered yesterday and emailed culture kings about it. The next day, Alphonsine was generous enough to help me out and change the size to what I orig... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Culture Kings World Famous for Streetwear, Sneakers, Dad Hats, Adidas Originals, Nike, NBA Apparel, Carre, Goat Crew, Thing Thing and so much more.
Contactgegevens
PO BOX 260, 4108, Archerfield BC, Australië
- 1300254647
- orders@culturekings.com.au
- www.culturekings.com.au
Geen recente geschiedenis van het vragen naar reviews
Dit bedrijf heeft hun klanten niet recentelijk uitgenodigd, dus reviews zijn mogelijk niet representatief
Heeft 22% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 1 week
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Gabby from customer service was very…
Gabby from customer service was very helpful and fixed a problem i had with my shipping address.

Antwoord van Culture Kings
Ailean was able to help me with my order
Ailean was able to help me with my order when no one else was responding. I am super appreciative of the help, it truly has saved me from stressing over the one hour wait calls and getting no response when contacting the delivery service. They were timely and quick, taking not very much time after I placed the customer service request.

Antwoord van Culture Kings
Gabbys amazing customer service
I put through an order for 2 pairs of jeans for me and a mate and put through the wrong sizes, emailed them right away and Gabby was able to help me, i really appreciate how gabby was able to help me. Thank you!

Antwoord van Culture Kings
Fantastic customer service
Fantastic customer service. I made an error with my order, however this was able to be resolved by the team before my order was shipped. A big thank you to Gabby who was able to fix the issue for me so quickly and sent a lovely email to let me know, much appreciated!

Antwoord van Culture Kings
Very responsive in my inquiry and…
Very responsive in my inquiry and request about my order. Shout out to Gabby 🫡🙂

Antwoord van Culture Kings
Literally immediate professional…
Literally immediate professional responce. Give Gabby a raise pls.

Antwoord van Culture Kings
Excellent customer service from Gabby
Excellent customer service from Gabby

Antwoord van Culture Kings
Donna was great cancelling my order
Donna was great cancelling my order . Great communication and customer service

Antwoord van Culture Kings
Donna was very lovely dealing with my…
Donna was very lovely dealing with my issue as she took the effort to replacing my order with the correct size. She noticed it was possible to switch sizes before it was shipped out. I am very grateful of her!

Antwoord van Culture Kings
Gabby helped me out with changing my…
Gabby helped me out with changing my address

Antwoord van Culture Kings
Donna made the my experience with…
Donna made the my experience with Culture Kings very efficient. I will definitely continue shopping at Culture Kings.

Antwoord van Culture Kings
I needed to modify more order and got a…
I needed to modify more order and got a email back very quickly , was very helpful and gave me options to help with my order process
Now I have my new order on the way
Really appreciate the help from Donna !

Antwoord van Culture Kings
Ordered a shirt to my old address and…
Ordered a shirt to my old address and needed it changed before it shipped out. Thanks to Gabby it was fixed before it went out! Thank you!

Antwoord van Culture Kings
Gabby was super prompt and easy going

Antwoord van Culture Kings
Gabby is an absolute legend
Gabby is an absolute legend, super quick response to my request, super sweet and efficient. Like they literally took 1 minute to get back to me. Keep doing you Gabby x

Antwoord van Culture Kings
Great service
Great service. I ordered a shirt in the wrong size, emailed Culture Kings straight after the order was made and they were to stop the order and create a new one with the correct size shirt. Thanks team, love your work.

Antwoord van Culture Kings
Donna was amazing
Donna was amazing. I’m not sure if I’ve ever met a customer representative over email or even on the phone be this responsive. I thought it was a longshot as she definitely exceeded my expectations, she got back to me in less than 24 hours! That is crazy thank you so much, Donna. I will definitely be back shopping at culture Kings. I hope I get her every time if I come across any issues thank you so much again.. saved me a huge headache.
I’ve never had any issues with culture so this is no surprise to me, but I just wanted to show appreciation to your guys customer service team.

Antwoord van Culture Kings
Gabby assisted me tremendously and…
Gabby assisted me tremendously and timely! Thanks sooo much Gabby!

Antwoord van Culture Kings
Customer service is the WORST!
I've bought so many clothes from this company and the one time they mess up an order they couldn't fix or respond after multiple tickets open for customer service response. The last time Ill shop with them. Plus there are other companies that carry the same brands.

Antwoord van Culture Kings
I placed an order online and…
I placed an order online and accidentally bought an item in the incorrect size, so I freaked out and sent an email to try get it changed asap. I’m so grateful that Ailean was fast to reply and resolved the issue for me with no hesitation.

Antwoord van Culture Kings
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.







