cycleGuard provided very good insurance cover for fairly severe accidental damage to my previous road bike, when I hit a pothole whilst cycling down a hill in the rain. Their "New for Old" policy co... Toon meer
Bedrijf heeft geantwoord
We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
Unlike any other experience with insurance companies when having to make a claim, Cycle Guard’s process was simple, quick, straightforward and personalised. What’s more the call centre was very quick... Toon meer
Having insurance from a company that knows the problems cyclists face on the road each day from other road uses. The possibility your bike can be stolen or damage without warning. It gives a reducti... Toon meer
Had a great experience with Sharon with my claim. Living in London can be stressful especially when owning a valuable bike that you commute to work with. My one got stolen and Sharon was really helpfu... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Informatie afkomstig van verschillende externe bronnen
Providing insurance for the UK's cyclists for over 20 years
Contactgegevens
Verenigd Koninkrijk
- www.cycleguard.co.uk
4,5
Uitstekend
665 reviews
Geen recente geschiedenis van het vragen naar reviews
Dit bedrijf heeft hun klanten niet recentelijk uitgenodigd, dus reviews zijn mogelijk niet representatief
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Very good and efficient!
8 augustus 2023
Great product at a good price
The policy was easy to understand and covers me for all eventualities. Nice and simple to sign up and I felt the price reflected the wide range of cover on offer. I would certainly recommend to my friends.
2 augustus 2023
Amazed how effortless and constructive…
Amazed how effortless and constructive the claim process is/was. I had recently had a new brand new Ribble cycle vandalised/damaged and my expectations were not high however CycleGuard will extremely helpful and understanding
10 juli 2023
Review zonder uitnodiging
Very straightforward and hassle free experience at a stressful time
I recently had to make a claim on my cycle insurance policy after an accident which resulted in significant, irreparable damage to my bike. I raised the claim through the online form on a Sunday afternoon and received a call from Jamie the following morning who took me through the claims process. The process was very straightforward and it was made clear to me what the potential course of action and outcome may be. This was followed up straight away with an email confirming what I needed to provide to support the claim. Once I had provided the documentation my claim was dealt with and closed the following morning.
I had naturally been quite stressed about the situation, particularly as my bike was very new and having my claim dealt with in a hassle free and speedy manner was really appreciated. Especially whilst recovering from my own injuries following the crash.
Additionally it was very easy to make contact and discuss my claim and felt the claim advisor took personal accountability for dealing with my claim.
18 juli 2023
Review zonder uitnodiging
I am impressed with the quick contact…
I am impressed with the quick contact and manner of my claim from the start having never put an insurance claim in before I was impressed and grateful how Jamie explained the procedure to me
18 juli 2023
Review zonder uitnodiging
It was fairly straightforward and made…
It was fairly straightforward and made easier with the help of Jamie. I did think it was all a bit long winded and time consuming however
27 juni 2023
Review zonder uitnodiging
Randomly choose cycle guard needed…
Randomly choose cycle guard needed insurance seems ok hope my bike isn’t stolen but peace of mind if it is
2 juni 2023
Making a claim was a straightforward…
Making a claim was a straightforward process. Some exacting details had to be provided, quite understandably, but nothing unreasonable. Resolution was rapid and satisfactory too
19 mei 2023
Review zonder uitnodiging
It’s easy to renew
It’s easy to renew. Other than that I haven’t deal with them. It’s one of them it’s there if I need it
26 mei 2023
Astonishingly good service
The quality of the service I received was outstanding. I can't remember having had as good service in any sphere for anything. It was efficient, polite and straightforward.
25 mei 2023
Review zonder uitnodiging
I needed to update my change of…
I needed to update my change of address, very easy to do, didn’t need to speak to anyone, I had confirmation of the change, I was able to get on with the rest of my day,
12 mei 2023
Poor value and limited support
14 mei 2023
inexpensive.
12 mei 2023
How can you improve on perfection
4 mei 2023
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.