Excellent Support Really happy with the support I received tonight. I had recently moved our business website and email hosting over to Digital Pacific and was having trouble getting our em... Toon meer
Bedrijf heeft geantwoord
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The guys at Panthur were great and professional, and helped me reinstate my website after I’d cancelled my service because I needed to retrieve some files I hadn’t realised would be deleted. I di... Toon meer
Bedrijf heeft geantwoord
Aswin assisted us with some PHP issue for our website. Digital Pacific always respond fast and their techs are very communicative and friendly. They are always available at the most odd times and that... Toon meer
Bedrijf heeft geantwoord
Failed to resolve a technical problem in the email service that they themselves set up for me to subscribe to. Seemed to wash their hands of the issue but sent a continuous flood of "thanks for your... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Digital Pacific is an Australian provider of quality web hosting solutions for individuals, small to medium-sized businesses and corporations. With a love for providing superior support, our business is focused on reliability and care, which has delivered success online for our customers for nearly 20 years.
Contactgegevens
60 Pitt St, 2000, Sydney, Australië
- 1300 694 678
- www.digitalpacific.com.au
4,2
Goed
812 reviews
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Great response and amazing support from…
Great response and amazing support from Divya S.
Error identified and fixed promptly.
17 juli 2026
Review zonder uitnodiging
Antwoord van Digital Pacific
Hi Dennis,
Thank you so much for taking the time to post a positive review.
We're delighted to hear about your positive experience with our support team. It's wonderful to know that Divya S responded promptly, quickly identified the issue, and resolved it efficiently. We'll be sure to share your kind words with her, as recognition like yours is greatly appreciated.
It is our commitment to deliver the best-in-the-world class customer experience. Rest assured that we always strive every day to provide you with quality service that will meet and exceed your expectations.
Should you need further assistance or have any questions in the future, feel free to contact us anytime. We are always here to listen.
Thank you for being the best part of Digital Pacific.
Kind regards,
Renan D.
Online Experience Specialist
Great live support
Great live support. Specially Divya S, helped me resolve my issues quickly.
17 juli 2026
Review zonder uitnodiging
Antwoord van Digital Pacific
Hi Prashraya,
Thank you so much for taking the time to post a positive review.
We're delighted to hear that you had a great experience with our live support team. It's especially wonderful to know that Divya was able to resolve your issues quickly and provide the assistance you needed. We'll be sure to share your kind feedback with her, as it will mean a great deal to our team.
It is our commitment to deliver the best-in-the-world class customer experience. Rest assured that we always strive every day to provide you with quality service that will meet and exceed your expectations.
Should you need further assistance or have any questions in the future, feel free to contact us anytime. We are always here to listen.
Thank you for being the best part of Digital Pacific.
Kind regards,
Renan D.
Online Experience Specialist
Because you understand my issues
Because you understand my issues, work with me to solve them and call me back proactively.
17 juli 2026
Review zonder uitnodiging
Antwoord van Digital Pacific
Hi John,
Thank you so much for taking the time in posting a positive review.
It is our commitment to deliver the best-in-the world class customer experience. Rest assured that we always strive everyday to provide you with quality service that will meet and exceed your expectation.
Should you need further assistance or have any questions in the future, feel free to contact us anytime. We are always here to listen.
Thanks for being the best part of Digital Pacific.
Regards,
Cathy T.
Online Experience Specialist
Customer Service
As a not-for-profit organisation, we appreciated Megha S’s support in upgrading our Crucial Hosting service. When technical issues occurred during provisioning, Megha S escalated our concerns and kept us informed while assisting through to resolution.
17 juli 2026
Review zonder uitnodiging
Antwoord van Digital Pacific
Hi Alex,
Thank you so much for taking the time to post a positive review.
We're delighted to hear about your positive experience. It's wonderful to know that she was able to assist your not-for-profit organization with upgrading your hosting service and that she remained committed to supporting you throughout the process.
It is our commitment to deliver a world-class customer experience. Rest assured that we always strive every day to provide you with quality service that meets and exceeds your expectations.
Should you need further assistance or have any questions in the future, please feel free to contact us anytime.
Thank you for being the best part of Digital Pacific.
Kind regards,
Renan D.
Online Experience Specialist
Prakruthi was a wonderful help.
Prakruthi was a wonderful help with setting up my new sevice. Best phone help ever.
17 juli 2026
Review zonder uitnodiging
Antwoord van Digital Pacific
Hi John,
Thank you so much for taking the time in posting a positive review.
It is our commitment to deliver the best-in-the world class customer experience. Rest assured that we always strive everyday to provide you with quality service that will meet and exceed your expectation.
Should you need further assistance or have any questions in the future, feel free to contact us anytime. We are always here to listen.
Thanks for being the best part of Digital Pacific.
Regards,
Cathy T.
Online Experience Specialist
Ruzzel provided great service in…
Ruzzel provided great service in helping me with technical support.
16 juli 2026
Review zonder uitnodiging
Antwoord van Digital Pacific
Hi Rob,
Thank you so much for taking the time in posting a positive review.
It is our commitment to deliver the best-in-the world class customer experience. Rest assured that we always strive everyday to provide you with quality service that will meet and exceed your expectation.
Should you need further assistance or have any questions in the future, feel free to contact us anytime. We are always here to listen.
Thanks for being the best part of Digital Pacific.
Regards,
Cathy T.
Online Experience Specialist
Easy website migration
Ranith from Digital Pacific was able to migrate my website from my previous provider quickly and easily. The whole move took less than a day and was trouble free. The website, email and domain name registration all functioned perfectly from the start!
10 juli 2026
Review zonder uitnodiging
Antwoord van Digital Pacific
Hi Martin,
Thank you so much for taking the time to post a positive review.
We're delighted to hear that your website migration was completed quickly and smoothly. It's wonderful to know that Ranith made the transition from your previous provider a hassle-free experience, and that your website, email, and domain registration were all working perfectly from the very beginning. We'll be sure to share your kind feedback with Ranith.
It is our commitment to deliver a world-class customer experience. Rest assured that we always strive every day to provide you with quality service that meets and exceeds your expectations.
Should you need further assistance or have any questions in the future, please feel free to contact us anytime. We are always here to listen.
Thank you for being the best part of Digital Pacific.
Kind regards,
Renan D.
Online Experience Specialist
Amanda has been an excellent sales…
Amanda has been an excellent sales assistant. She has been very proactive and has made my job a lot easier.
Well done Amanda and DP.
16 juli 2026
Review zonder uitnodiging
Antwoord van Digital Pacific
Hi Michael,
Thank you so much for taking the time in posting a positive review.
It is our commitment to deliver the best-in-the world class customer experience. Rest assured that we always strive everyday to provide you with quality service that will meet and exceed your expectation.
Should you need further assistance or have any questions in the future, feel free to contact us anytime. We are always here to listen.
Thanks for being the best part of Digital Pacific.
Regards,
Cathy T.
Online Experience Specialist
Fardeen M
We overall had a great experience, and appreciate the support from Fardeen to date.
30 juni 2026
Review zonder uitnodiging
Antwoord van Digital Pacific
Hi Antonie,
Thank you so much for taking the time to post a positive review.
We're thrilled to hear that you had a great overall experience with us. It's especially wonderful to know that Fardeen provided you with the support you needed. Your kind words and appreciation mean a great deal to our team, and we'll be sure to share your feedback with Fardeen.
It is our commitment to deliver the best-in-the-world class customer experience. Rest assured that we always strive every day to provide you with quality service that will meet and exceed your expectations.
Should you need further assistance or have any questions in the future, feel free to contact us anytime. We are always here to listen.
Thank you for being the best part of Digital Pacific.
Kind regards,
Renan D.
Online Experience Specialist
Megha was extremely helpful and made…
Megha was extremely helpful and made the process for my account easy.
16 juli 2026
Review zonder uitnodiging
Antwoord van Digital Pacific
Hi Hiba,
Thank you so much for taking the time in posting a positive review.
It is our commitment to deliver the best-in-the world class customer experience. Rest assured that we always strive everyday to provide you with quality service that will meet and exceed your expectation.
Should you need further assistance or have any questions in the future, feel free to contact us anytime. We are always here to listen.
Thanks for being the best part of Digital Pacific.
Regards,
Cathy T.
Online Experience Specialist
Domain and Web hosting at Crucial
Sorayda helped me today and was amazing.
She was very patient and talked me through what I needed to do.
10/10 would recommend
16 juli 2026
Review zonder uitnodiging
Antwoord van Digital Pacific
Hi Denise,
Thank you so much for taking the time to post a positive review.
We're delighted to hear that Sorayda provided you with such excellent support and made your domain and web hosting experience smooth and straightforward.
It is our commitment to deliver a world-class customer experience. Rest assured that we always strive every day to provide you with quality service that meets and exceeds your expectations.
Should you need further assistance or have any questions in the future, please feel free to contact us anytime.
Thank you for being the best part of Digital Pacific.
Kind regards,
Renan D.
Online Experience Specialist
Sarayda was extrmely helpful
Sarayda was extrmely helpful and transferred the domain very simply. Also suggested that I look at the other servcies and talked of a discount option when I need to renew the subscription. Something that I considered was goiong to be tough was very easy
16 juli 2026
Review zonder uitnodiging
Antwoord van Digital Pacific
Hi Jason,
Thank you so much for taking the time to post a positive review.
We're delighted to hear that Sarayda was able to make your domain transfer a smooth and hassle-free experience. It's wonderful to know that what you expected to be a difficult process turned out to be simple and straightforward.
It is our commitment to deliver a world-class customer experience. Rest assured that we always strive every day to provide you with quality service that meets and exceeds your expectations.
Should you need further assistance or have any questions in the future, please feel free to contact us anytime. We are always here to listen.
Thank you for being the best part of Digital Pacific.
Kind regards,
Renan D.
Online Experience Specialist
Extremely helpful and very pleasant &…
Extremely helpful and very pleasant & professional
15 juli 2026
Review zonder uitnodiging
Antwoord van Digital Pacific
Hi Kathy,
Thank you so much for taking the time to post a positive review.
We're delighted to hear that you found our support team to be extremely helpful, pleasant, and professional. Your kind words are greatly appreciated and serve as wonderful encouragement for our team to continue delivering exceptional customer service.
It is our commitment to deliver a world-class customer experience. Rest assured that we always strive every day to provide you with quality service that meets and exceeds your expectations.
Should you need further assistance or have any questions in the future, please feel free to contact us anytime. We are always here to listen.
Thank you for being the best part of Digital Pacific.
Kind regards,
Renan D.
Online Experience Specialist
all good very perfect answer
15 juli 2026
Review zonder uitnodiging
Antwoord van Digital Pacific
Hi Customer,
Thank you so much for taking the time to post a positive review.
We're delighted to hear that you had a great experience and that our team was able to provide you with the perfect answer to your query. Your kind feedback means a lot to us and motivates us to continue delivering the highest level of service.
It is our commitment to deliver a world-class customer experience. Rest assured that we always strive every day to provide you with quality service that meets and exceeds your expectations.
Should you need further assistance or have any questions in the future, please feel free to contact us anytime. We are always here to listen.
Thank you for being the best part of Digital Pacific.
Kind regards,
Renan D.
Online Experience Specialist
I am very happy with Shree’s prompt and…
I am very happy with Shree’s prompt and professional service and the excellent support provided by the Digital Pacific support team. I would highly recommend Digital Pacific to others.
15 juli 2026
Review zonder uitnodiging
Antwoord van Digital Pacific
Hi Akbar,
Thank you so much for taking the time in posting a positive review.
It is our commitment to deliver the best-in-the world class customer experience. Rest assured that we always strive everyday to provide you with quality service that will meet and exceed your expectation.
Should you need further assistance or have any questions in the future, feel free to contact us anytime. We are always here to listen.
Thanks for being the best part of Digital Pacific.
Regards,
Cathy T.
Online Experience Specialist
Great service!
Great service by Geneva C. Fast and to the point. Problem solved on the spot!
15 juli 2026
Review zonder uitnodiging
Antwoord van Digital Pacific
Hi Igor,
Thank you for taking the time to share your positive review.
We are delighted to hear about your experience. Providing world-class customer service is our priority, and feedback like yours motivates us to continue delivering the quality support our customers expect.
If you ever need assistance or have any questions, please feel free to reach out anytime. We are always here to help.
Thanks for being the best part of Digital Pacific.
Regards,
Cathy T.
Online Experience Specialist
Outstanding Professional Support from Aswin
Hi Aswin,
I would like to express my sincere appreciation for your outstanding support throughout this process.
Thank you for your professionalism, patience, and prompt assistance in helping resolve the DNS and nameserver issues. Your clear guidance and quick action made what could have been a frustrating experience much smoother.
It's refreshing to work with someone who is knowledgeable, responsive, and genuinely committed to helping customers. Your excellent service reflects very positively on Digital Pacific.
Thank you once again, and please keep up the great work.
Kind regards,
Dr. Rudolf Wirawan
Founder, BIMA Nexus
Founder & CEO, Wirasoft Pty Ltd.
15 juli 2026
Review zonder uitnodiging
Antwoord van Digital Pacific
Hi Rudolf,
Thank you so much for taking the time in posting a positive review.
It is our commitment to deliver the best-in-the world class customer experience. Rest assured that we always strive everyday to provide you with quality service that will meet and exceed your expectation.
Should you need further assistance or have any questions in the future, feel free to contact us anytime. We are always here to listen.
Thanks for being the best part of Digital Pacific.
Regards,
Cathy T.
Online Experience Specialist
Excellent, fast & efficietn service
I dealt with both Nikita and Divya S today. They were both excellent. Fixed my problems immediately. I am very grateful.
15 juli 2026
Review zonder uitnodiging
Antwoord van Digital Pacific
Hi Kate,
Thank you so much for taking the time in posting a positive review.
It is our commitment to deliver the best-in-the world class customer experience. Rest assured that we always strive everyday to provide you with quality service that will meet and exceed your expectation.
Should you need further assistance or have any questions in the future, feel free to contact us anytime. We are always here to listen.
Thanks for being the best part of Digital Pacific.
Regards,
Cathy T.
Online Experience Specialist
Meghe called today because our payment…
Meghe called today because our payment somehow didn't go through. This saved our business from having our websites go down. Great customer service.
15 juli 2026
Review zonder uitnodiging
Antwoord van Digital Pacific
Hi Sean,
Thank you for taking the time to share your positive review.
We are delighted to hear about your experience. Providing world-class customer service is our priority, and feedback like yours motivates us to continue delivering the quality support our customers expect.
If you ever need assistance or have any questions, please feel free to reach out anytime. We are always here to help.
Thanks for being the best part of Digital Pacific.
Regards,
Cathy T.
Online Experience Specialist
Shaee was very helpful and polite
Shaee was very helpful and polite
14 juli 2026
Review zonder uitnodiging
Antwoord van Digital Pacific
Hi Peter,
Thank you so much for taking the time to post a positive review.
We're delighted to hear that Shaee was able to provide you with helpful and courteous assistance. We'll be sure to share your kind words with Shaee, as recognition like yours is greatly appreciated by our team.
It is our commitment to deliver a world-class customer experience. Rest assured that we always strive every day to provide you with quality service that meets and exceed your expectations.
Should you need further assistance or have any questions in the future, please feel free to contact us anytime. We are always here to listen.
Thank you for being the best part of Digital Pacific.
Kind regards,
Renan D.
Online Experience Specialist
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